<p>We are looking for a dedicated and detail oriented Medical Customer Service Representative. This role requires exceptional communication skills and the ability to work effectively in a fast-paced, high-volume call center environment, particularly within the healthcare industry. As a Contract to permanent position, this opportunity offers the potential for long-term placement based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to customer inquiries regarding medical benefits, eligibility, claims, and provider information.</p><p>• Assist customers in resolving pre-authorization requests for medical treatments and provide accurate information about outstanding payments.</p><p>• Document interactions and track call details using internal systems to ensure proper record-keeping.</p><p>• Stay informed about company policies and updates to healthcare plans to provide accurate and current information to customers.</p><p>• Handle complaints, troubleshoot issues, and escalate complex cases to supervisors when necessary.</p><p>• Deliver high-quality service by adhering to scripts and guidelines while maintaining a friendly and detail oriented demeanor.</p><p>• Educate customers about network providers and guide them through available options.</p><p>• Collaborate with team members to improve processes and ensure customer satisfaction.</p><p>• Comply with HIPAA regulations and follow standard precautions for personal protective equipment when required.</p>
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr. <br><br>RESPONSIBILITIES<br>Maintain and apply expert knowledge of test center policies, practices, and procedures<br>Greet examinees and verify identification<br>Register and prepare candidate scorecards<br>If applicable, digitally scan and record candidate fingerprint identification<br>Continuously monitor candidates as they complete exams<br>Resolve or report candidate issues with urgency<br>Secure all computer software in the test center at all times<br>Reboot computer servers and reset passwords as necessary<br>Report any occurrences outside company guidelines to corporate management<br>Ability to be flexible with scheduling based on Prometric capacity requirements<br>Perform other duties as assigned<br><br>EXPERIENCE<br>1-2 years customer service-related experience required<br><br>SKILLS<br>Ability to communicate with candidates effectively and with professionalism and authority <br><br>PHYSICAL JOB REQUIREMENTS<br>Capable of lifting up to 40 pounds<br>Ability to remain in a stationary position for extended periods of time while administering exams<br>Ability to perform periodic walk-through.
<p>We are looking for a dedicated Patient Access Specialist to join our team in East China, Michigan. In this long-term contract role, you will be responsible for ensuring seamless patient registration and access processes while delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to navigate medical billing and insurance procedures effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient registration processes, including verifying information and ensuring accuracy.</p><p>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and billing concerns.</p><p>• Collaborate with clinical teams to optimize protocols and ensure efficient operations.</p><p>• Provide support for financial procedures such as deductible calculations and copays.</p><p>• Maintain accurate documentation and labeling within computer systems.</p><p>• Assist patients with understanding medical coverage and resolving access-related issues.</p><p>• Perform receptionist duties, including greeting patients and directing them as needed.</p><p>• Execute clerical tasks such as typing, filing, and protocol management.</p><p>• Ensure compliance with clinical trial operations and related procedures.</p><p>• Support ad hoc financial and administrative tasks as required.</p>
<p>We are looking for a dedicated and empathetic Customer Service Representative with expertise in healthcare call center operations. In this role, you will handle inquiries related to medical eligibility, benefits, claims, and provider information while maintaining a high level of professionalism and accuracy. This is a Contract to permanent position that offers the opportunity to grow within the organization for the right candidate. While the position is primarily remote, occasional in-office attendance may be required depending on location.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer inquiries via phone and email regarding medical benefits, claims, and provider information.</p><p>• Provide accurate and detailed information about healthcare plans, pre-authorizations, and claim statuses.</p><p>• Utilize tracking systems to document all interactions and ensure proper follow-up.</p><p>• Stay updated on changes to healthcare policies, procedures, and benefits to provide accurate guidance.</p><p>• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.</p><p>• Advise members on outstanding payments and explain billing details when necessary.</p><p>• Assist callers in navigating network provider options and understanding plan coverage.</p><p>• Escalate complex issues to supervisors or managers when required.</p><p>• Collaborate with team members to ensure seamless customer support.</p><p>• Adhere to HIPAA policies and maintain confidentiality in all interactions.</p>
<p><strong>HR & Payroll Specialist</strong></p><p>We’re looking for a detail-oriented <strong>Human Resources & Payroll Specialist</strong> to join our team! This role ensures accurate and timely payroll processing across multiple companies while supporting HR functions such as onboarding, offboarding, and compliance reporting.</p><p><strong>What You’ll Do</strong></p><ul><li>Administer multi-company payroll, including regular cycles, bonuses, commissions, reimbursements, and other compensation.</li><li>Maintain payroll systems and ensure accurate time and labor data.</li><li>Prepare and distribute communications regarding commission and profit-sharing details.</li><li>Process payroll deductions for taxes, benefits, and other withholdings.</li><li>Handle check reissues and direct deposit corrections when needed.</li><li>Document payroll procedures and update processes as changes occur.</li><li>Manage unemployment claims across multiple states.</li><li>Generate and analyze reports in Paylocity; maintain a comprehensive report log.</li><li>Support HR processes for new hires and terminations.</li><li>Ensure timely receipt and processing of monthly invoices.</li><li>Perform additional administrative tasks as assigned.</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>Strong communication and customer service skills.</li><li>Exceptional attention to detail and organizational ability.</li><li>Proficiency in Microsoft Office, especially Excel.</li><li>Ability to learn payroll software quickly; Paylocity experience is a plus.</li><li>Team-oriented, dependable, and able to work independently.</li><li>Skilled at multitasking and prioritizing in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive information.</li></ul><p><strong>Qualifications</strong></p><ul><li>High school diploma or equivalent required.</li><li>Minimum 2 years of full-cycle payroll experience.</li><li>Experience with multi-state payroll processing.</li><li>Familiarity with Paylocity and ProLiant preferred.</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Ability to sit for extended periods and perform repetitive tasks.</li><li>Manual dexterity for handling tools and controls.</li><li>Clear communication and comprehension skills.</li></ul><p><br></p>
<p>We are looking for an IP Docketing Specialist to join a prominent firm in Detroit, Michigan. In this role, you will play a critical part in managing intellectual property deadlines, coordinating communications, and ensuring the smooth operation of docketing processes. This is an excellent opportunity for someone with strong attention to detail and a passion for intellectual property.</p><p><br></p><p>Responsibilities:</p><p>• Review, download, and docket incoming emails and documents related to intellectual property matters.</p><p>• Generate and distribute docketing reports to attorneys and team members, ensuring deadlines are clearly communicated.</p><p>• Manage communications with external agencies and organizations to confirm deadlines and maintain accuracy.</p><p>• Oversee the docketing of U.S. and international patent and trademark deadlines.</p><p>• Coordinate with foreign agents, attorneys, and team members across multiple office locations to ensure seamless operations.</p><p>• Ensure all deadlines are met by efficiently organizing and prioritizing workload.</p><p>• Proofread intellectual property documents and handle filings with relevant authorities.</p><p>• Respond to inquiries from clients, attorneys, and staff regarding docketing and calendar-related matters.</p><p>• Maintain and update calendars with all relevant deadlines.</p><p>• Assist in client billing processes and coordinate billing matters efficiently.</p>
<p>Accounts Payable Specialist</p><p><strong>Work Environment:</strong> Hybrid | Fashion-forward, design-inspired offices</p><p>ABOUT OUR CLIENT</p><p>Our client is a <strong>nationally recognized leader and respected brand</strong> known for quality, innovation, and operational excellence. The organization offers a collaborative, team-oriented culture where employees are encouraged to take ownership, communicate openly, and contribute to continuous improvement. The company blends creative energy with disciplined business practices in a dynamic, growth-focused environment.</p><p>THE OPPORTUNITY</p><p>This Accounts Payable Specialist role is part of a <strong>high-volume, shared services accounting team</strong> supporting multiple business units. The position plays a key role in ensuring accurate, timely processing of vendor invoices while partnering closely with internal teams and external vendors. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values strong teamwork.</p><p>KEY RESPONSIBILITIES</p><ul><li>Process <strong>high volumes of vendor invoices</strong> with accuracy and efficiency</li><li>Perform <strong>three-way matching</strong> (purchase orders, receipts, invoices) and resolve discrepancies</li><li>Research and correct invoice errors, pricing issues, and quantity variances</li><li>Act as a primary point of contact for <strong>vendor inquiries</strong>, maintaining professional relationships</li><li>Partner with internal teams to ensure timely approvals and issue resolution</li><li>Maintain accurate records within the ERP system and support month-end close activities</li><li>Leverage <strong>Microsoft Excel</strong> for reconciliations, reporting, and data validation</li><li>Identify opportunities to improve AP processes, controls, and workflow efficiency</li></ul><p>For immediate and confidential consideration call Jeff Sokolowski directly at (248)365-6131 or apply today. </p><p><br></p>
<p><strong>Position:</strong> Controller</p><p><strong>Reports To:</strong> Chief Financial Officer (CFO)</p><p><br></p><p><strong>Location:</strong> Detroit, MI</p><p><strong>Minimum Experience:</strong> 8+ years of progressive accounting and finance experience, including at least 3 years in a leadership role</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client, a manufacturer of premium, high-end products, is seeking a dynamic and experienced Controller to join their leadership team. This position plays a critical role in overseeing accounting operations, driving process improvements, and ensuring compliance and accuracy across all financial activities. The Controller will report directly to the CFO and partner with leadership across the organization to deliver strategic financial insights that support growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Day-to-Day:</strong></p><ul><li>Oversee accounting operations including AP, AR, payroll, and general ledger management.</li><li>Ensure accuracy, compliance, and timeliness of all financial transactions.</li><li>Lead, mentor, and develop a team of accounting professionals across multiple business lines.</li><li>Partner cross-functionally with leadership to deliver financial insights and drive process enhancements.</li></ul><p><strong>Month-End:</strong></p><ul><li>Manage month-end close, including reconciliations and preparation of accurate financial statements.</li><li>Analyze variances and deliver clear commentary to leadership.</li><li>Monitor cash flow and working capital performance.</li></ul><p><strong>Year-End:</strong></p><ul><li>Lead the annual close process and external audit coordination.</li><li>Oversee tax preparation and compliance through third-party providers.</li><li>Support annual budgeting, forecasting, and long-range planning cycles.</li></ul><p>If you have questions or would like more information please call Jeff Sokolowski directly at (248)365-6131. For immediate and confidential please apply today.</p>
<p>This role partners closely with global Finance stakeholders to evaluate, redesign, and continuously enhance the organization’s Workday Financial Management platform. The Workday Finance Product Lead blends deep knowledge of financial processes with strong Workday expertise to improve efficiency, data integrity, and overall user experience across the enterprise.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gain and maintain a deep understanding of the current Workday Financial Management environment and its global deployment.</li><li>Build strong, trusted partnerships with Finance leadership and key stakeholders.</li><li>Translate Finance business objectives into technology-driven solutions by identifying gaps, risks, and optimization opportunities within Workday.</li><li>Create and present a clear, actionable roadmap that aligns Finance and IT priorities with business goals.</li><li>Define initiative scope, gather and document business requirements, and design appropriate Workday and related system solutions.</li><li>Collaborate with Program Management to plan and sequence upcoming initiatives.</li><li>Own and lead the functional delivery of active Workday Finance initiatives.</li><li>Proactively communicate risks, limitations, and challenges, maintaining a solution-oriented mindset.</li><li>Investigate Workday application issues, clearly communicate findings, and coordinate resolution efforts with internal teams and Workday as needed.</li><li>Advise team members on Workday configuration decisions and support the design of integrations with Finance and enterprise systems.</li><li>Support compliance activities and contribute to risk assessment efforts related to financial systems.</li></ul><p>Qualifications & Experience</p><ul><li>5–10 years of experience designing and delivering Workday Financial Management solutions within a global organization.</li><li>Hands-on experience with Workday Finance modules such as Core Financials, Procurement, Strategic Sourcing, Adaptive Planning, Expenses, Projects, and Reporting.</li><li>Familiarity with Workday integrations (native and middleware-based); exposure to Extend and Accounting Center is a plus.</li><li>Strong understanding of global finance processes, reporting requirements, and operational challenges (CPA or similar finance certification is highly desirable).</li><li>Excellent communication and relationship-building skills, with the ability to engage effectively at all organizational levels.</li><li>Proficient in Microsoft Office applications.</li><li>Proven ability to manage multiple priorities, meet deadlines, and deliver results.</li><li>Strong analytical, problem-solving, and critical-thinking skills, with the ability to navigate complex or unfamiliar environments.</li></ul>
We are looking for a highly skilled Attorney with expertise in insurance defense litigation to join our team in Troy, Michigan. This role requires a motivated legal expert who can handle complex cases, manage client relationships, and deliver high-quality legal solutions. The ideal candidate will have a strong background in civil litigation and a commitment to excellence.<br><br>Responsibilities:<br>• Handle insurance defense cases, including no-fault claims and other related matters.<br>• Draft and review motions, briefs, and other legal documents with precision and attention to detail.<br>• Conduct thorough discovery processes, including depositions and interrogatories.<br>• Represent clients in court proceedings, mediations, and arbitrations.<br>• Collaborate with colleagues and clients to develop effective legal strategies.<br>• Analyze case details to provide accurate legal advice and recommendations.<br>• Ensure compliance with all relevant laws, regulations, and ethical standards.<br>• Manage multiple cases simultaneously while maintaining high-quality work.<br>• Stay updated on changes in insurance and civil litigation laws.
<p><strong>Workday Finance Product Lead</strong></p><p><strong>Department:</strong> Corporate Finance Systems</p><p> <strong>Confidential Search</strong></p><p> <strong>Location:</strong> Remote (Quarterly travel to Michigan headquarters)</p><p><strong>Role Overview</strong></p><p>Our client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.</p><p>This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
