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22 results for Client Service Representative in Somerville, NJ

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Belmar, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking customer-focused and professional Call Center Representatives to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment. Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul>
2026-09-11T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communications for a Long-term Contract position based in Pine Brook, New Jersey. This role focuses on delivering responsive service, coordinating shipment details, and keeping order and inventory records accurate across internal systems. The ideal candidate is organized, detail-oriented, and comfortable working with customers, warehouse teams, and operational staff in a fast-moving environment. Responsibilities:• Review incoming customer orders for completeness, confirm product availability, and enter accurate details into the company’s accounting system.• Communicate with customers regarding order progress, expected delivery timelines, freight costs, and account-related matters such as credit terms.• Coordinate closely with warehouse and operations teams to ensure orders are prepared correctly and inventory information remains current.• Prepare shipping-related documentation, including freight quotes and bills of lading, for outbound deliveries.• Investigate and process transportation claims involving damaged merchandise while maintaining clear supporting records.• Generate sales orders, invoices, and credit memos for returns, ensuring all transactions are documented properly.• Maintain organized digital and physical filing systems for customer, inventory, and order documentation, including cloud-based records.• Respond promptly and professionally to purchase orders, inbound inquiries, and customer messages while providing timely inventory updates as needed.
2026-09-14T00:00:00Z

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Client Service Associate to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations. Responsibilities:• Process incoming payments and service transactions with a high degree of accuracy and timeliness.• Review submitted forms and supporting documents to confirm completeness and compliance before entry.• Enter and update customer and transaction information in internal systems while maintaining precise records.• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.• Coordinate order and request details carefully to ensure smooth follow-through on service activities.• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.
2026-09-08T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a paper and packaging operation in Mahwah, New Jersey in a contract-to-permanent role. This position supports order management, customer communication, and inventory-related activities while helping ensure timely and accurate fulfillment. The ideal candidate is comfortable handling phone inquiries, reviewing orders, coordinating returns, and completing administrative tasks in a fast-paced environment. Responsibilities: • Manage incoming customer and dealer calls, providing updates on special-order parts, product availability, order progress, applications, and return requests. • Review submitted orders and complete needed updates, cancellations, or priority escalations to keep processing on track. • Process return activity accurately and support daily documentation related to customer orders and product movement. • Prepare and print order paperwork for daily fulfillment activities across multiple product lines. • Verify order details for accuracy and supply key code information when required to support completion. • Maintain recurring operational reports and perform weekly inventory counts to support stock accuracy. • Receive vendor shipments, inspect item counts, and confirm inventory matches accompanying documentation. • Assemble or prepare order-specific products such as keys, fuse boxes, and instrument packs based on customer requirements. • Package outgoing shipments according to product type, carrier method, and destination so items arrive in good condition. • Provide backup support to order processing and coordination team members and participate in coaching, training, and other assigned duties.
2026-09-11T00:00:00Z

Customer Service Representative

New York, NY
remote
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a customer-focused team member to join our team as a Customer Service Representative. This role is ideal for someone who communicates clearly, resolves issues with confidence, and supports both service and sales-related interactions. The successful candidate will help create a positive customer experience by providing accurate guidance, strengthening client relationships, and contributing to overall service performance. Responsibilities: • Address customer questions and concerns promptly, evaluate each situation carefully, and provide appropriate solutions that support a high level of satisfaction. • Maintain detailed and accurate records of customer conversations, follow-up actions, and outcomes within company systems. • Stay informed on current products, services, and support processes so customers receive clear and reliable information. • Partner with colleagues across sales, technical support, and other teams to escalate complicated matters and drive timely resolution. • Build strong customer relationships through clear communication and thoughtful service, helping encourage repeat business and long-term loyalty. • Monitor individual performance against service goals such as response times, resolution efficiency, and customer satisfaction results. • Support inbound and outbound customer interactions that may contribute to sales opportunities while maintaining a service-first approach.
2026-08-29T00:00:00Z

Customer Service Representative

Quakertown, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Call Center Customer Service Representative to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul>
2026-09-14T00:00:00Z

Customer Service Representative

Manasquan, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience. Responsibilities: • Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process • Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems • Review forms and submitted details for completeness, consistency, and potential discrepancies • Communicate with customers and team members using email and other standard office tools to resolve outstanding items • Maintain organized electronic records and documentation related to enrollment activity • Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks • Follow established procedures, training guidelines, and quality standards while handling sensitive information • Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
2026-09-14T00:00:00Z

Customer Service Representative

Upper Saddle River, NJ
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-oriented Client Services Representative to support order management and customer account activities for a manufacturing environment near Ramsey, New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, transactional accuracy, and cross-functional coordination. The role will focus on ensuring smooth order flow, resolving account-related issues, and helping internal and external partners keep shipments and documentation on track. Responsibilities:• Manage incoming customer orders received through multiple channels, confirming details such as pricing, freight arrangements, and payment terms before processing.• Generate shipment invoices and help reconcile outstanding deliveries to support accurate month-end close activities.• Examine customer account terms and routing instructions to ensure orders are handled in accordance with agreed requirements.• Monitor open order activity within the assigned territory and follow up to promote on-time fulfillment and shipping.• Coordinate with customers and internal teams to address product availability issues and accelerate order release and delivery.• Review and process return authorizations, including researching prior order records when supporting documentation is missing.• Prepare debit and credit transactions to resolve billing discrepancies and inventory-related account issues.• Use vendor portals to gather account information, complete required tasks, and maintain customer service workflows.• Compile and distribute requested reports for customers and internal stakeholders, and investigate pricing deductions by supplying supporting records to the Credit team.
2026-09-14T00:00:00Z

Customer Service Representative

Little Ferry, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support a busy aerospace operation in Little Ferry, New Jersey. This Long-term Contract position is based on site and focuses on delivering responsive service to customers seeking spare parts, order updates, and related support. The ideal candidate will handle inquiries with professionalism, coordinate with internal teams to keep requests moving, and maintain accurate records in customer service systems. Responsibilities: • Respond to customer questions about spare parts orders, order status, and general service requests in a courteous and timely manner. • Prepare and document quote requests, then process approved requests into sales orders as needed. • Work closely with internal departments to help ensure parts and related information are delivered on schedule. • Investigate parts catalog details and order information to help resolve customer issues accurately. • Provide customers with shipping updates and follow through on open requests until completion. • Maintain detailed records of customer interactions, transactions, and issues within Siebel or similar systems. • Generate routine reports and complete administrative tasks required by the management team. • Connect customers with appropriate internal teams or external vendors when additional service support is needed. • Participate in customer meetings, trade events, and other business activities as requested. • Support rotating or weekend coverage needs and perform additional duties that help meet operational goals.
2026-09-11T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator to support daily order processing and shipping coordination for a long-term contract opportunity near Mahwah, New Jersey. This position is ideal for someone who enjoys providing responsive customer support, managing purchase order details accurately, and working across fulfillment activities to keep operations running smoothly. The role requires strong attention to detail, clear communication, and comfort using SAP in a fast-paced environment. Responsibilities:• Process incoming purchase orders accurately and enter order details into SAP to maintain complete and timely records.• Coordinate outbound shipment activities, including preparing and managing FedEx-related shipping support as needed.• Respond to customer service inquiries with professionalism and provide updates related to orders and delivery status.• Review order information for accuracy and resolve discrepancies before processing to prevent delays.• Work closely with internal teams to support smooth fulfillment and ensure customer requests are handled efficiently.• Maintain organized documentation related to orders, shipments, and customer interactions for tracking purposes
2026-09-11T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-09-14T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Patient Service Rep to support front-end patient services for a busy primary care practice in Plumsteadville, PA. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing scheduling and insurance-related tasks, and maintaining accurate records in a fast-paced healthcare setting. The position also offers the potential to transition into a staff role, so we are seeking candidates who are interested in long-term growth with the organization. Responsibilities:• Welcome patients professionally, provide service at check-in and check-out, and create a positive experience throughout each visit.• Coordinate appointment scheduling, rescheduling, and referral-related visits while balancing provider availability and office workflows.• Verify patient demographics, update electronic medical records, and maintain accurate documentation within Epic or similar EMR systems.• Review insurance information, confirm eligibility, and assist with obtaining referrals, prior authorizations, and other required approvals.• Collect copays and support routine financial tasks, including payment posting support and other administrative duties as needed.• Address patient questions, troubleshoot service concerns, and escalate more complex issues according to office protocols.• Protect confidential health information and carry out all daily activities in accordance with HIPAA and compliance standards.• Participate in training activities and adapt to evolving procedures, workflows, or system-related updates within the practice.
2026-09-14T00:00:00Z

Customer Service Coordinator

Woodbridge, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Coordinator to support customer order management and communication for a manufacturing operation. This Long-term Contract position is ideal for someone who can balance responsive service with careful order handling, shipping coordination, and issue resolution. The person in this role will work closely with customers, internal teams, and distribution partners to keep orders accurate, on schedule, and aligned with customer expectations. Responsibilities:• Review incoming orders, confirm receipt, and share initial timing details related to product availability and expected shipment schedules.• Check order details for completeness and pricing accuracy, making updates when needed to ensure clean processing.• Partner with customers and the credit team to address order-related concerns, resolve account issues, and adjust transactions appropriately.• Respond to customer questions about product availability, order specifications, shipment details, and supporting documentation.• Recommend suitable shipping methods based on customer needs, delivery expectations, and order requirements.• Release finalized orders to warehouse teams with clear fulfillment instructions, routing guidance, and ready-to-ship timelines.• Monitor outbound shipments by coordinating with freight carriers to confirm timely departures and resolve transportation delays.• Provide customers with current product information, including pricing updates, catalogs, promotional materials, and sales support resources.• Maintain organized customer and order records while supporting problem resolution for retailers or end consumers in a thorough manner.
2026-09-14T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Call Center Specialist to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards. Responsibilities:• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams• Record call details, case updates, and customer interactions thoroughly within internal systems• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction
2026-08-31T00:00:00Z

Call Center Specialist

Bristol, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Call Center Specialist to support customers through a Long-term Contract opportunity. In this role, you will handle inbound inquiries, deliver timely and detail-focused assistance, and help ensure each customer interaction is resolved accurately and efficiently. This position is ideal for someone who communicates clearly, stays organized in a high-volume setting, and is committed to maintaining strong service standards. Responsibilities: • Respond to incoming customer calls and provide courteous, solution-focused support for a range of service needs. • Document interactions thoroughly and complete required records, forms, and system updates with a high level of accuracy. • Share recurring customer concerns, service patterns, and feedback with leadership and other relevant team members. • Build and maintain strong knowledge of products, services, sales information, and internal systems with guidance from management. • Meet established performance expectations related to call handling efficiency, quality, and follow-up activities. • Use customer service software and basic office tools to manage inquiries and process information effectively. • Listen carefully to customer concerns, ask clarifying questions, and provide clear next steps or resolutions. • Support additional service-related tasks and team priorities as needed.
2026-09-14T00:00:00Z

Customer Service & Sales Support Coordinator

Edison, NJ
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service & Sales Support Coordinator to join a team on a Long-term Contract basis. This hybrid opportunity offers a structured weekday schedule and provides training on shipping terminology, documentation practices, and internal workflows so you can build confidence in the role. You will support customer accounts, coordinate shipment-related activities, and partner with internal teams to ensure timely communication, accurate records, and responsive service. Responsibilities:• Serve as a primary contact for customers by handling questions related to booking details, shipment progress, sailing timelines, and service updates.• Manage assigned customer accounts by providing day-to-day support, maintaining strong relationships, and escalating complex concerns when additional attention is needed.• Coordinate shipment activities by tracking deadlines for cargo and documents, collecting required information, and helping ensure submissions are complete and timely.• Prepare, review, and maintain accurate shipment records, confirmations, corrections, and related documentation in company-approved systems and files.• Support billing and accounts receivable tasks by monitoring payment activity, following up on overdue balances, and documenting collection efforts appropriately.• Address routine invoice and payment inquiries while working with internal teams to investigate discrepancies or resolve issues that affect account status.• Assist with spot shipment requests by gathering shipment details, relaying quote needs internally, and following up on open opportunities as directed.• Partner with sales and operations teams to provide updates on rates, space availability, routing options, cargo requirements, and shipment status.• Maintain organized electronic records, customer correspondence, and booking summaries while adapting to office-related operational updates as needed.
2026-09-11T00:00:00Z

Director of Client Services

Brooklyn, NY
remote
Permanent / Full Time
95000 - 150000 USD / Yearly
We are looking for a Director of Client Services to lead partner relationships and help clients maximize the impact of their marketing investments in Brooklyn, New York. This role is ideal for someone who combines client-facing leadership with deep expertise in growth and performance marketing. You will guide strategic conversations, translate performance data into recommendations, and ensure each account is supported with a thoughtful, results-oriented approach. Responsibilities: • Build trusted relationships with client marketing and growth leaders to align service delivery with business goals and long-term success. • Evaluate partner performance metrics and key objectives, then create action plans that improve results and support account retention. • Serve as a strategic consultant by uncovering growth opportunities and recommending solutions that increase value for each client. • Coordinate cross-functional workflows to keep client initiatives on track, ensure consistent execution, and maintain high service standards. • Lead recurring meetings with partners to review outcomes, address concerns, share updates, and identify new opportunities for improvement. • Use reporting and performance insights to assess account health, surface challenges early, and refine the client experience. • Partner with internal teams to represent client needs and advocate for enhancements that strengthen long-term satisfaction and measurable growth. • Support campaign scaling and funnel improvement efforts across paid and organic marketing channels through data-informed recommendations.
2026-08-17T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

Bilingual Call Center Specialist

Allentown, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robert Half is seeking a professional and customer-focused Bilingual Call Center Representative to join a local team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, provide accurate information, and deliver excellent service in both languages. The ideal candidate is a strong communicator, a problem-solver, and comfortable working in a fast-paced call center environment. Key Responsibilities:<ul><li>Answer inbound calls and make outbound calls to customers in a professional manner</li><li>Assist customers with account questions, service issues, order updates, and general inquiries</li><li>Communicate clearly and effectively in both English and Spanish </li><li>Document customer interactions accurately in the system</li><li>Resolve customer concerns efficiently while maintaining a high level of service</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet performance goals for call quality, response time, and customer satisfaction</li><li>Maintain confidentiality and follow company policies and procedures</li></ul>
2026-09-14T00:00:00Z