18 Results for Client Service Representative Jobs in Somerville, NJ

Add your latest resume to match with open positions.

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-09-25T00:00:00Z

Customer Service Representative

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A growing service organization in Parsippany NJ is seeking a Customer Service Coordinator to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. Responsibilities<ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Secaucus, NJ
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Customer Service Representative to join a collaborative onsite team in Secaucus, New Jersey for a Contract assignment. This role is well suited for someone with hands-on import and customs knowledge who can manage documentation accurately, communicate confidently with clients and partners, and adapt to a fast-moving logistics environment. The position supports the timely clearance of inbound shipments while helping maintain smooth coordination across internal teams, customers, and regulatory contacts. Responsibilities: • Prepare and submit customs entry documentation for imported shipments, ensuring filings are completed accurately and on schedule. • Examine shipping records such as invoices, packing details, bills of lading, and origin documents to confirm compliance and resolve discrepancies. • Assign appropriate tariff classifications and verify duty, tax, valuation, and country-of-origin information for each entry. • Complete Importer Security Filing documentation and support clearance activities for air, ocean, and cross-border truck freight. • Identify applicable customs and partner agency requirements and gather the records needed to satisfy regulatory obligations. • Communicate directly with customers, agents, port contacts, and internal offices to coordinate shipment processing and address missing information. • Provide status updates, answer shipment-related questions, and help guide clients through the entry process from document review to release. • Contribute to the broader team by assisting with operational tasks as priorities shift in a small, hands-on environment.
2026-10-05T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Kearny, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance. Responsibilities: • Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates. • Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly. • Coordinate appointments and service schedules to keep deliveries and related activities on track. • Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed. • Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance. • Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs. • Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate. • Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
2026-09-25T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
2026-09-21T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are seeking a Customer Service Representative to join a busy service-focused team in Pine Brook, NJ. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage a high volume of calls, emails, and service requests while staying organized and detail-oriented.Key Responsibilities:<ul><li>Handle a high volume of incoming customer calls, emails, and service requests</li><li>Assist customers with service questions, appointments, technician updates, and general inquiries</li><li>Provide timely, professional, and accurate communication throughout the service process</li><li>Document customer conversations, requests, changes, and follow-up items accurately</li><li>Support the Dispatch team with customer information, scheduling updates, and service details</li><li>Communicate schedule changes, delays, cancellations, and technician updates to customers</li><li>Maintain accurate customer and service information within company systems</li><li>Manage multiple priorities while maintaining strong attention to detail</li><li>Follow up on customer matters and assigned tasks through completion</li><li>Work closely with Customer Service, Dispatch, technicians, Parts, Estimates, Accounts Receivable, and other internal teams</li><li>Utilize CRM, phone, communication, and service-management systems effectively</li></ul>
2026-10-06T00:00:00Z

Customer Service Representative

Tuckahoe, NY
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support clients in New York with responsive service and thoughtful problem-solving. In this role, you will help customers navigate technology solutions, strengthen long-term relationships, and coordinate with internal partners to address questions efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced setting and wants to grow with a company serving sports organizations and collegiate athletic programs. Responsibilities: • Respond to customer inquiries and provide timely support across phone, email, and related service channels. • Investigate product or service concerns, identify root causes, and partner with internal teams to bring issues to resolution. • Guide new clients through the onboarding process and help them become confident using company technology platforms. • Deliver ongoing customer education and support to encourage successful product adoption and satisfaction. • Maintain accurate client records, case notes, and account updates within CRM and related administrative systems. • Build trusted relationships with customer accounts by communicating clearly, following through on requests, and promoting a positive service experience. • Manage multiple service needs at once while keeping tasks organized and ensuring deadlines and follow-ups are completed. • Support account-related administrative activities, including documentation, data entry, and coordination of customer information.
2026-09-15T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction. Responsibilities:<ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul>
2026-10-05T00:00:00Z

Customer Service Representative

Manasquan, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience. Responsibilities: • Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process • Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems • Review forms and submitted details for completeness, consistency, and potential discrepancies • Communicate with customers and team members using email and other standard office tools to resolve outstanding items • Maintain organized electronic records and documentation related to enrollment activity • Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks • Follow established procedures, training guidelines, and quality standards while handling sensitive information • Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
2026-09-22T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join an in-person team in Long Island City, New York. This contract opportunity with permanent potential is ideal for someone who communicates confidently in both English and Bengali and enjoys supporting customers in a fast-moving service setting. The role combines face-to-face assistance with administrative and data-related tasks, making it a strong fit for someone who can balance professionalism, accuracy, and initiative. You will work closely with a small team while helping improve daily operations and delivering a positive customer experience. Responsibilities: • Assist drivers and other customers at the service window by answering questions, resolving issues, and providing clear in-person support. • Review and interpret service and operational data using Excel to identify patterns, support reporting, and guide day-to-day decisions. • Maintain spreadsheets and records with a high level of accuracy while helping organize information for operational use. • Investigate chargeback-related matters, gather supporting details, and contribute to timely resolution when needed. • Contribute to process improvements by recognizing service gaps, sharing recommendations, and helping implement more efficient workflows. • Support documentation-related activities and administrative tasks tied to service operations and internal procedures. • Work collaboratively with a small on-site team to manage customer volume in a busy, public-facing environment. • Take ownership of assigned projects and routine operational tasks with limited supervision and strong follow-through.
2026-10-02T00:00:00Z

Call Center Specialist

Bristol, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Call Center Specialist to support customers by delivering responsive, detail-oriented assistance in a high-volume inbound service environment. This Long-term Contract position is based in Bristol, Pennsylvania, and is ideal for someone who communicates clearly, stays organized, and remains effective in a fast-paced setting. The person in this role will help resolve customer needs, maintain accurate service records, and share recurring concerns or feedback with internal leadership to support continuous improvement. Responsibilities: • Handle incoming customer calls and provide timely, courteous support focused on resolving questions, concerns, and service needs. • Document customer interactions thoroughly and complete required records, forms, and system updates with a high degree of accuracy. • Identify recurring customer issues, service patterns, and feedback, then communicate key insights to supervisors and relevant team members. • Build and maintain working knowledge of products, service procedures, and support tools with guidance from the management team. • Manage call activity in alignment with established performance expectations for efficiency, service quality, and post-call processing. • Use customer service applications and standard office tools to track requests, update accounts, and support daily operations. • Contribute to a positive team environment by remaining dependable, adaptable, and ready to assist with additional assigned tasks as business needs change.
2026-10-06T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dependable Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys assisting customers, managing high-volume inbound calls, and delivering consistent service in a detail-oriented office setting. The role offers the chance to contribute to daily customer support operations while building long-term potential with the organization. M-F 8:30am-5 pm but one night a week, will work 11:30 am - 8:00 pm. Responsibilities:• Handle incoming customer calls with accuracy and a service-focused approach.• Respond to questions, resolve routine concerns, and provide clear information about services and next steps.• Record call details and customer interactions accurately within customer service systems and office tools.• Maintain strong attendance and punctuality to support scheduled call coverage throughout the workweek.• Collaborate with team members and supervisors to address escalated issues and improve the customer experience.• Use office technology and network-connected systems to complete call center tasks efficiently.• Support evening coverage one day each week based on business scheduling needs.
2026-10-06T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-10-01T00:00:00Z

Call Center Specialist

Allentown, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Bilingual Call Center Specialist to join a member-focused financial services team in Allentown, Pennsylvania. This opportunity is ideal for someone who enjoys helping people, resolving account-related questions, and recommending solutions that support financial well-being. The ability to communicate fluently in both English and Spanish is required. In this role, you will deliver attentive service across a range of financial products and services while contributing to team performance and a positive customer experience. Responsibilities: <ul><li>Respond to customer inquiries with professionalism and accuracy, providing support for account services, transactions, and general financial service needs.</li><li>Guide customers through available financial products and services, identifying relevant options that align with their goals and encouraging appropriate service adoption.</li><li>Build strong relationships through clear communication, thoughtful problem-solving, and a service approach that promotes customer trust and satisfaction.</li><li>Process documentation and service requests related to deposit accounts, loans, payroll changes, checking products, and other account maintenance activities in accordance with established procedures.</li><li>Assist customers with digital and self-service tools, including online banking features, electronic statements, bill payment services, and person-to-person payment platforms.</li><li>Address account matters such as fees, overdrafts, and fund transfers while ensuring timely follow-up and accurate resolution.</li><li>Maintain working knowledge of applicable financial industry regulations, internal compliance expectations, and confidentiality standards related to customer information and transactions.</li><li>Collaborate with supervisors and colleagues by sharing updates, escalating issues when needed, and contributing to a team-oriented service environment.</li><li>Prepare reports or provide administrative support for management as requested and complete additional assigned duties to support departmental operations.</li></ul>
2026-10-06T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
remote
Temporary to Hire
25 - 49.5 USD / Hourly
We are looking for a Customer Experience Specialist who has extensive experience with HVAC to join a manufacturing organization in New Jersey in a contract-to-permanent capacity. This position focuses on strengthening customer support operations by turning technical knowledge into effective training, useful service resources, and consistent customer interactions. The person in this role will collaborate with service and call center leadership to improve response quality, support parts-related inquiries, and help deliver a reliable experience for customers and end users. Responsibilities:• Develop and maintain technical training content by gathering current product information and translating it into practical learning materials for internal teams and distribution partners.• Review recurring service concerns and call trends to create FAQ content and support tools that help improve resolution during the first customer interaction.• Oversee daily coordination of call center and parts support activities to promote timely service, accurate communication, and a strong customer experience.• Partner with leadership across customer support functions to enhance processes, raise service standards, and improve interactions involving technical support and parts inquiries.• Collect and organize feedback related to customer issues, product performance, and service challenges, then share insights with appropriate teams to support continuous improvement.• Create manuals, troubleshooting references, and instructional documentation that make technical topics easier for teams and partners to understand and apply.• Deliver training sessions for internal employees and external distributors to build product knowledge, service consistency, and confidence in issue resolution.• Support customers and teams with technical problem-solving related to product performance, connectivity concerns, and service-related questions.• Use email, browser-based tools, and customer service systems to document issues, communicate updates, and manage follow-up activities effectively.
2026-09-28T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

18 results for Client Service Representative in Somerville, NJ