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2268 results for It Support Specialist in Secondary
- Annapolis, MD
- onsite
- Temporary / Contract
- 24.00 - 28.00 USD / Hourly
- <p><strong><u>Due to the nature of this government-supported program, candidates must be U.S. Citizens and able to meet all contract requirements.</u></strong></p><p><br></p><p><strong>Incident Manager II (Network Operations Center) - Day Shift</strong></p><p><strong>Location:</strong> Onsite</p><p><strong>Schedule:</strong> Day Shift, 7:00 AM - 3:30 PM EST</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Work Environment:</strong> 24/7/365 Network Operations Center</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Incident Manager II</strong> to support a fast-paced Network Operations Center (NOC) environment. This role is responsible for monitoring and managing incidents impacting critical network infrastructure, diagnosing system and network issues, coordinating restoration efforts, and providing technical support to customers and internal stakeholders.</p><p>The ideal candidate will have a strong networking background, experience troubleshooting Cisco network environments, and the ability to work effectively in a mission-critical operational setting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor network management systems and respond to service-impacting incidents.</li><li>Coordinate with telecommunications providers to drive service restoration efforts.</li><li>Track and document incidents accurately within incident management systems.</li><li>Troubleshoot network and system issues and resolve or escalate as appropriate.</li><li>Support high-availability IP networks, messaging systems, and air-to-ground communication platforms.</li><li>Analyze operational issues and provide customers with timely guidance and resolution recommendations.</li><li>Collaborate with senior team members to resolve moderate to complex incidents.</li><li>Monitor system performance and proactively identify potential issues.</li><li>Participate in network design, deployment, configuration, and maintenance activities.</li><li>Develop process improvements and tools to enhance operational efficiency.</li><li>Maintain detailed and accurate documentation while working in a high-volume environment.</li><li>Support a 24/7 operations center environment, including occasional weekends and holidays.</li></ul><p>Training & Development</p><p>This role offers structured cross-training across multiple operational disciplines, including:</p><ul><li><strong>Transport Operations</strong> - Monitoring network infrastructure including routers, switches, firewalls, and circuits.</li><li><strong>Data Communications Operations</strong> - Monitoring systems that enable air-to-ground data communications.</li><li><strong>Application Operations</strong> - Monitoring critical messaging and communication platforms supporting large-scale network operations.</li></ul><p>Training typically occurs over a 4-6 month period and provides exposure to multiple NOC functions.</p>
- 2026-11-11T21:13:46Z
- York, PA
- onsite
- Temporary to Hire
- 23.75 - 27.50 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
- 2026-10-15T14:18:44Z
- Warren, MI
- onsite
- Permanent / Full Time
- 140000.00 - 160000.00 USD / Yearly
- <p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>
- 2026-10-09T20:04:33Z
- Irvine, CA
- onsite
- Temporary / Contract
- 66.50 - 77.00 USD / Hourly
- We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
- 2026-10-16T23:33:42Z
- Coldwater, MI
- onsite
- Permanent / Full Time
- 95000.00 - 115000.00 USD / Yearly
- We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
- 2026-10-19T16:04:39Z
- Clarksville, TN
- onsite
- Temporary / Contract
- 20.00 - 24.00 USD / Hourly
- We are looking for a Desktop Support Analyst to join an onsite team in Clarksville, Tennessee for a Contract assignment supporting a large-scale device rollout in a manufacturing setting. This position is centered on preparing, deploying, and supporting Windows-based laptops and desktops while helping employees transition to new equipment with minimal disruption. The ideal candidate is practical, user-focused, and confident resolving common technical issues in the field while following established procedures and site safety expectations.<br><br>Responsibilities:<br>• Prepare Windows laptops and desktop systems for deployment by imaging, configuring settings, and validating device readiness before distribution.<br>• Deliver new hardware to end users, replace existing equipment, and guide employees through initial setup activities to ensure a smooth transition.<br>• Provide hands-on support for Microsoft 365 tools, including Outlook, Teams, OneDrive, and related productivity applications during device rollout.<br>• Install required business software and resolve issues involving application setup, device imaging, and workstation configuration.<br>• Rebuild and ready returned equipment for future use by re-imaging devices, checking functionality, and updating deployment status records.<br>• Coordinate deployment schedules with users and internal contacts to manage device swaps efficiently and maintain project momentum.<br>• Assist with basic OneDrive file access concerns and support user-facing migration tasks tied to workstation deployment activities.<br>• Record completed work, update asset tracking information, and maintain accurate documentation throughout the deployment lifecycle.<br>• Follow site-specific safety rules, security procedures, and deployment standards while escalating more advanced technical problems when appropriate.
- 2026-10-29T19:24:08Z
- San Antonio, Tx, TX
- onsite
- Permanent / Full Time
- 90000.00 - 105000.00 USD / Yearly
- We are looking for an IT Endpoint Manager to oversee endpoint technology operations and guide the tools, processes, and people that keep device management running effectively. This role supports enterprise endpoint services across Windows and Apple environments, with responsibility for improving reliability, security, and deployment standards. Based in San Antonio, Texas, the position partners with technical teams and leadership to advance endpoint solutions, maintain service quality, and support evolving business needs.<br><br>Responsibilities:<br>• Lead and develop members of the configuration management team through day-to-day guidance, coaching, and skills development.<br>• Direct the administration and enhancement of endpoint management platforms, including Microsoft Configuration Manager, Intune, Autopilot, and Apple Business Manager.<br>• Oversee the deployment, testing, and ongoing support of operating systems, endpoint applications, and device management utilities across the enterprise.<br>• Evaluate emerging technologies and recommend solutions that align with organizational requirements, scalability goals, and support needs.<br>• Create and maintain technical documentation for endpoint systems, deployment procedures, configurations, and new platform capabilities.<br>• Monitor endpoint services for performance issues, identify operational risks or bottlenecks, and work with stakeholders to implement improvements.<br>• Manage endpoint-related projects, including scripting, application packaging, image management, provisioning, and software delivery.<br>• Support compliance and audit readiness by reviewing endpoint practices, addressing gaps, and introducing corrective measures when needed.<br>• Produce reporting on endpoint usage, service trends, and resource utilization to support planning and informed decision-making.<br>• Oversee support workflows to ensure requests are handled accurately, consistently, and within expected service timelines.
- 2026-10-27T13:48:44Z
- Pontiac, MI
- onsite
- Permanent / Full Time
- 110000.00 - 125000.00 USD / Yearly
- <p>We are looking for a technically strong IT leader to guide application support, software development, and operational technology initiatives in Chesterfield, Michigan. This position blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful candidate will help keep critical platforms stable, improve system performance, and drive practical enhancements that support day-to-day operations and long-term efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support and continuous improvement for business-critical manufacturing and operational applications.</p><p>• Design, develop, and maintain software solutions using Microsoft-based development tools to meet evolving business needs.</p><p>• Administer and optimize SQL Server databases to support application reliability, reporting, and data integrity.</p><p>• Partner with manufacturing, engineering, logistics, finance, and corporate IT teams to identify issues, define solutions, and align technology with operational goals.</p><p>• Oversee IT operations related to application availability, system performance, hardware support, and configuration control.</p><p>• Supervise technical staff, assign priorities, and provide guidance on support, development, and troubleshooting activities.</p><p>• Coordinate external vendors and service partners to ensure timely delivery, issue resolution, and effective system support.</p><p>• Contribute directly to modernization efforts, including web-based application development and integration between business systems.</p><p>• Support operational platforms such as ERP, warehouse management, and manufacturing execution systems through maintenance and enhancement initiatives.</p>
- 2026-11-04T16:54:09Z
- Dover, DE
- remote
- Temporary / Contract
- - USD / Hourly
- We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms.<br><br>Responsibilities:<br>• Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability.<br>• Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards.<br>• Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity.<br>• Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates.<br>• Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments.<br>• Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity.<br>• Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
- 2026-10-21T16:04:24Z
- Lake Forest, IL
- onsite
- Permanent / Full Time
- 100000.00 - 140000.00 USD / Yearly
- We are looking for an experienced Network Manager to lead the stability, performance, and continuous improvement of enterprise network services in Lake Forest, Illinois. This position oversees daily network operations, guides technical direction across a distributed environment, and works closely with internal teams and external providers to maintain reliable connectivity and communication services. The ideal candidate brings strong leadership, deep infrastructure knowledge, and the ability to align network capabilities with business needs.<br><br>Responsibilities:<br>• Direct day-to-day network operations across a geographically distributed enterprise environment, ensuring dependable and secure service delivery.<br>• Oversee the performance, availability, and maintenance of core network infrastructure, including routing, switching, firewalls, and voice-related technologies.<br>• Lead network architecture and design efforts to support scalability, resilience, and evolving business requirements.<br>• Manage relationships with external service providers and hold partners accountable for service quality, issue resolution, and contractual expectations.<br>• Collaborate with business units and cross-functional technology teams to prioritize initiatives, address operational needs, and support enterprise objectives.<br>• Establish and refine operational processes, service standards, and monitoring practices to improve network reliability and responsiveness.<br>• Drive troubleshooting and incident response for complex network issues, coordinating resources to restore service quickly and prevent recurrence.<br>• Provide leadership and direction to network personnel, promoting technical excellence, accountability, and continuous improvement.
- 2026-11-03T17:28:42Z
- Plano, TX
- onsite
- Permanent / Full Time
- 140000.00 - 180000.00 USD / Yearly
- <p>We are seeking an experienced Senior Manager, Oracle SCM to lead a team responsible for the support, development, and enhancement of enterprise supply chain applications. This role will balance day-to-day production support with strategic project delivery and will serve as a key liaison between technical teams, business stakeholders, and Supply Chain leadership.</p><p><br></p><p>The ideal candidate brings deep experience with Oracle E-Business Suite (EBS) SCM, along with hands-on functional and technical expertise across Oracle ASCP, Demantra, and Agile PLM. This individual should be comfortable leading teams while remaining close enough to the technology to provide technical direction and solve complex application issues.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead and mentor a team of application developers, analysts, and technical resources supporting Oracle SCM applications.</li><li>Oversee both production support operations and project delivery, ensuring application stability while meeting strategic business objectives.</li><li>Provide technical and functional leadership across Oracle E-Business Suite SCM, including R12 environments.</li><li>Support, enhance, and optimize Oracle ASCP, Oracle Demantra, and Oracle Agile PLM solutions.</li><li>Partner with Supply Chain and IT leadership to understand business requirements and translate them into scalable application solutions.</li><li>Support business processes related to demand planning, supply planning, manufacturing/supply chain operations, and product lifecycle management.</li><li>Lead or support Oracle upgrades, application modernization initiatives, integrations, and platform transitions.</li><li>Establish priorities for enhancements, production issues, projects, and application roadmaps.</li><li>Coordinate troubleshooting and resolution of critical production issues while minimizing business disruption.</li><li>Manage communication across business stakeholders, technical teams, vendors, and leadership.</li><li>Identify opportunities to improve application performance, processes, reliability, and overall user experience.</li></ul><p><br></p>
- 2026-11-09T18:53:42Z
- Laguna Hills, CA
- onsite
- Temporary / Contract
- 60.00 - 65.00 USD / Hourly
- <p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>
- 2026-10-30T23:53:43Z
- San Marcos, TX
- onsite
- Permanent / Full Time
- 90000.00 - 120000.00 USD / Yearly
- <p>We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.</p><p>• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.</p><p>• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.</p><p>• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.</p><p>• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.</p><p>• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.</p><p>• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.</p><p>• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.</p>
- 2026-10-27T19:58:47Z
- Avon, OH
- onsite
- Permanent / Full Time
- 120000.00 - 150000.00 USD / Yearly
- <p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
- 2026-11-03T21:58:49Z
- Covington, GA
- onsite
- Permanent / Full Time
- 100000.00 - 120000.00 USD / Yearly
- We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.<br><br>Responsibilities:<br>• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.<br>• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.<br>• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.<br>• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.<br>• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.<br>• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.<br>• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.<br>• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.<br>• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
- 2026-10-13T12:24:05Z
- Worcester, MA
- onsite
- Permanent / Full Time
- 160000.00 - 170000.00 USD / Yearly
- We are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions.<br><br>Responsibilities:<br>• Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities.<br>• Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions.<br>• Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth.<br>• Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality.<br>• Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning.<br>• Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices.<br>• Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems.<br>• Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
- 2026-10-14T16:33:46Z
- Bentonville, AR
- onsite
- Permanent / Full Time
- 95000.00 - 110000.00 USD / Yearly
- <p>We are looking for a strategic business intelligence leader to help translate operational needs into clear, data-informed solutions in Bentonville, Arkansas. This role partners with cross-functional teams to assess business processes, improve service-related workflows, and support decision-making through thoughtful analysis and documentation. The ideal candidate brings a strong background in business analysis, customer service environments, and agile delivery practices while driving continuous improvement across complex initiatives.</p><p><br></p><p>Responsibilities:</p><p><strong>Client‑Facing Analytics & Strategic Enablement</strong></p><p>Serve as a trusted analytics partner to Account Managers and client stakeholders by translating data into insights that inform inventory, supply chain, and shipment decisions. Proactively anticipate client needs, frame analyses around business impact, and support client discussions with clear, defensible recommendations.</p><p><strong>Inventory & On‑Shelf Availability (OSA) Analytics</strong></p><p>Analyze store‑level and DC‑level inventory signals including on‑hands, weeks of supply, sell‑through, and inventory coverage. Identify and quantify risks related to out‑of‑stocks, phantom inventory, and excess inventory, and communicate implications in a way that supports timely corrective action with both internal teams and clients.</p><p><strong>Supply Chain & Purchase Order Tracking</strong></p><p>Monitor purchase orders end‑to‑end, including quantities, ship windows, and DC delivery timing. Identify misalignment between forecast, demand, and orders, and surface potential supply disruptions or fulfillment gaps early. Partner with Account Managers to translate supply flow risk into client‑ready insights and recommendations.</p><p><strong>Sales & Shipment Opportunity Identification</strong></p><p>Evaluate brand‑level sales relative to inventory and supply to identify situations where demand exceeds available inventory. Recommend incremental shipment opportunities tied to promotional activity, feature support, regional demand shifts, and inventory constraints, supported by data‑driven justification.</p><p><strong>Client‑Ready Dashboards (Scintilla & Power BI)</strong></p><p>Design, build, and maintain Power BI dashboards sourced from Scintilla data that visualize inventory health, sales versus forecast, supply flow, and lost sales. Ensure dashboards are intuitive, scalable, and structured for <strong>direct client consumption</strong>, enabling clients to quickly understand risks, opportunities, and required actions.</p><p><strong>Account Manager Partnership & Client Engagement</strong></p><p>Partner closely with Account Managers to prepare for client meetings, interpret analytical outputs, and confidently speak to insights. Support client conversations through structured data storytelling that connects analytical findings to clear business implications and recommended next steps.</p><p><strong>Insight Leadership & Analytical Standards</strong></p><p>Provide analytical leadership by ensuring insights are methodologically sound, clearly communicated, and focused on decision impact. Set expectations for quality, consistency, and clarity in client‑facing analytics delivered by the team, reinforcing Business Intelligence as a strategic business partner rather than a reporting function.</p>
- 2026-11-04T16:43:46Z
- Atlanta, GA
- onsite
- Permanent / Full Time
- 170000.00 - 210000.00 USD / Yearly
- We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.<br><br>Responsibilities:<br>• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.<br>• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.<br>• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.<br>• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.<br>• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.<br>• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.<br>• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.<br>• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.<br>• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.<br>• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
- 2026-11-03T13:38:43Z
- Worcester, MA
- onsite
- Permanent / Full Time
- 185000.00 - 195000.00 USD / Yearly
- <p>We are looking for an experienced director of infrastructure to lead enterprise technology operations for a complex university environment in Worcester, Massachusetts. This role will set the direction for modern, reliable, and scalable infrastructure services while strengthening operational excellence across multiple sites. The Director of Infrastructure will work closely with senior stakeholders to align technology investments with institutional priorities and build a strong leadership culture across core infrastructure teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic oversight for enterprise infrastructure functions, including cloud platforms, networks, telecommunications, data center services, storage, backup, and daily operations.</p><p>• Guide infrastructure modernization initiatives across multiple locations, improving service quality, resilience, and long-term scalability.</p><p>• Lead and develop managers and senior technical staff, creating a leadership structure that supports growth, accountability, and strong team performance.</p><p>• Define and monitor service standards, governance practices, operational metrics, and performance expectations to strengthen delivery consistency.</p><p>• Ensure infrastructure services remain secure, highly available, and dependable for critical institutional needs.</p><p>• Direct long-range planning for infrastructure capacity, technology lifecycles, disaster recovery, and business continuity readiness.</p><p>• Collaborate with cybersecurity, applications, data, and business leaders to shape an integrated enterprise technology strategy.</p><p>• Oversee budgets, vendor relationships, and infrastructure investments while balancing innovation, risk management, and operational stabi</p>
- 2026-10-23T18:43:44Z
- Gainesville, FL
- onsite
- Permanent / Full Time
- 250000.00 - 300000.00 USD / Yearly
- <p>We are looking for a strategic technology executive (VP of IT) to lead the organization’s enterprise systems, digital capabilities, and operational IT functions in Gainesville, Florida. This leader will work closely with senior stakeholders to shape a forward-looking technology vision that strengthens performance, supports growth, and enables modern business practices. The role combines hands-on oversight of core technology domains with executive leadership across planning, governance, cybersecurity, and service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Shape and carry out a company-wide technology strategy, including long-range planning, governance practices, and funding priorities that support organizational goals.</p><p>• Direct the performance and continuous improvement of enterprise platforms, custom software efforts, system integrations, cloud environments, user computing tools, and daily IT operations.</p><p>• Collaborate with executive and departmental leaders to uncover opportunities for automation, process enhancement, and broader digital advancement across the business.</p><p>• Define and enforce standards for solution architecture, application development, information security, risk controls, continuity planning, disaster recovery, and compliance requirements.</p><p>• Oversee the technology project portfolio by setting priorities, assigning resources, monitoring governance, and driving timely, cost-conscious execution.</p><p>• Lead relationships with external technology providers, including contract discussions, managed service oversight, and strategic partner engagement.</p><p>• Own IT operating and capital planning by managing budgets, tracking performance indicators, and establishing clear accountability for results.</p><p>• Build, mentor, and guide a strong technology organization that encourages teamwork, innovation, dependable service, and skill development.</p>
- 2026-10-21T12:53:47Z
- Milwaukee, WI
- onsite
- Permanent / Full Time
- 120000.00 - 175000.00 USD / Yearly
- We are looking for an experienced technology executive to guide enterprise IT strategy and ensure reliable, secure operations across a multi-state organization in Milwaukee, Wisconsin. This leader will shape long-term technology plans, strengthen governance and risk management practices, and partner with senior leadership to align systems and investments with organizational goals. The role also oversees infrastructure, cybersecurity, vendor relationships, and service delivery while supporting teams through a fast-moving and mission-driven environment.<br><br>Responsibilities:<br>• Lead the overall direction of the technology function, including team leadership, operational oversight, financial planning, and investment priorities.<br>• Create and carry out a forward-looking IT roadmap that supports organizational objectives and improves service delivery across multiple locations.<br>• Direct the performance, security, and ongoing maintenance of enterprise technology systems spanning cloud platforms, on-premise environments, networks, and end-user tools.<br>• Establish effective practices for data management, including storage, access, protection, and information sharing across business applications and databases.<br>• Define and uphold IT governance, security standards, and operational policies that protect system availability, confidentiality, and data integrity.<br>• Manage technology sourcing activities, from evaluating solutions and negotiating vendor agreements to overseeing asset lifecycle planning for hardware and software.<br>• Partner with executive stakeholders to prioritize initiatives, advise on technology decisions, and support organizational planning and policy development.<br>• Monitor compliance obligations and technology-related risks, providing leadership with clear reporting and recommendations for mitigation.<br>• Ensure responsive technical support for employees and foster a service-oriented approach that improves the user experience across the organization.<br>• Represent the technology function in external meetings, presentations, and other organizational activities as needed, including travel and occasional non-standard hours.
- 2026-10-20T19:04:20Z
- Needham, MA
- onsite
- Permanent / Full Time
- 300000.00 - 350000.00 USD / Yearly
- We are looking for a strategic and hands-on technology executive to guide the company’s IT direction during a pivotal stage of growth in Needham, Massachusetts. This leader will shape enterprise systems, cybersecurity, infrastructure, data capabilities, and digital innovation while partnering closely with senior leadership and cross-functional teams. The role is responsible for building scalable, compliant, and business-ready technology operations that support clinical development and commercial readiness.<br><br>Responsibilities:<br>• Define and lead the enterprise technology strategy, aligning platforms, processes, and investments with organizational priorities and long-term growth plans.<br>• Direct day-to-day IT operations across internal staff and external service providers, ensuring reliable support, strong performance, and clear accountability.<br>• Oversee regulated business systems and technology environments used across clinical, quality, regulatory, finance, HR, supply chain, technical operations, commercial, and research functions.<br>• Strengthen cybersecurity, identity and access controls, risk management, and disaster recovery capabilities to protect systems, data, and business continuity.<br>• Manage the Microsoft 365 and cloud ecosystem, driving secure, efficient, and scalable use of collaboration tools, infrastructure, and SaaS applications.<br>• Establish data governance practices and expand analytics and AI capabilities that improve decision-making and operational insight across the organization.<br>• Partner with business leaders to prepare technology operations for commercial launch activities and evolving organizational demands.<br>• Lead vendor strategy, contract oversight, and service delivery management to maximize value, reduce risk, and maintain dependable external partnerships.<br>• Ensure IT practices, documentation, and systems remain aligned with GxP expectations, 21 CFR Part 11 requirements, and other applicable regulatory standards.
- 2026-10-09T12:58:43Z
- Oak Brook, IL
- onsite
- Temporary / Contract
- 40.00 - 45.00 USD / Hourly
- We are looking for an IT Product Owner to guide the direction and delivery of a transportation technology platform based in Oak Brook, Illinois. This Long-term Contract position will work closely with business and technical partners to shape priorities, define product needs, and support iterative delivery in an Agile environment. The ideal candidate brings a strong blend of product ownership, technical fluency, and communication skills to help modernize enterprise capabilities and keep cross-functional teams aligned on outcomes.<br><br>Responsibilities:<br>• Work with business partners and key stakeholders to uncover needs, define scope, and turn priorities into clear product direction.<br>• Create and maintain well-structured epics, user stories, and acceptance criteria in Jira so development teams have actionable and testable requirements.<br>• Own backlog prioritization by organizing work effectively and keeping upcoming sprint commitments prepared in advance.<br>• Facilitate refinement sessions, sprint planning, and release planning to support steady execution across the product lifecycle.<br>• Partner with engineering, quality assurance, and business teams to move features from concept through delivery with strong collaboration.<br>• Provide ongoing guidance to the delivery team by resolving requirement questions, addressing blockers, and supporting day-to-day decision-making.<br>• Lead product efforts tied to the modernization of a transportation platform, including coordination across technical and business functions.<br>• Use AI tools and rapid prototyping approaches to improve team efficiency, accelerate discovery, and support better product decisions.
- 2026-11-06T22:18:43Z
- Chino, California, CA
- remote
- Temporary / Contract
- 74.10 - 85.80 USD / Hourly
- We are looking for an ERP Integration Manager to support a client engagement in Chino, California on a Contract basis. This role will lead the setup of a new Sage 50 company environment, organize financial data structures for accurate reporting, and ensure legacy records remain available for business reference. The position also offers the opportunity to contribute to future integration planning and connected system improvements after the initial deployment is completed.<br><br>Responsibilities:<br>• Lead the creation and configuration of a new Sage 50 company database tailored to the client’s operational and financial needs.<br>• Align the new entity’s general ledger structure with existing entities to support consolidated financial reporting across the organization.<br>• Oversee data migration activities to ensure historical information is retained accurately and remains accessible for reference.<br>• Gather business and technical requirements, translating them into clear documentation and implementation plans.<br>• Coordinate data mapping, validation, and reconciliation efforts to maintain consistency across financial records and related systems.<br>• Partner with stakeholders to recommend enhancements for broader integration capabilities following the initial Sage 50 rollout.<br>• Support database management, system configuration, and process testing to confirm readiness for live transaction processing.<br>• Contribute expertise in integration design, including potential API-based or cloud-enabled solutions for future phases of the project.
- 2026-11-09T17:28:45Z
- Washington, DC
- remote
- Permanent / Full Time
- 170000.00 - 200000.00 USD / Yearly
- We are looking for a Salesforce Engineering Manager to lead the evolution of customer-facing digital platforms in Washington, District of Columbia. This role blends technical leadership with active engineering involvement, guiding both the delivery of new portal capabilities and the reliable operation of existing front-office solutions. The ideal candidate brings deep Salesforce experience, a strong background in large-scale B2B portal environments, and the ability to navigate changing priorities while partnering across business and technology teams.<br><br>Responsibilities:<br>• Lead the strategy, delivery, and ongoing support of front-office technology solutions, with a strong focus on customer and partner portals.<br>• Split time between hands-on technical contribution and team leadership, providing direction while remaining closely involved in architecture and implementation decisions.<br>• Drive modernization of portal platforms by shaping scalable solutions that improve digital experience, performance, and operational stability.<br>• Partner with business stakeholders, product leaders, internal engineering teams, and external vendors to prioritize enhancements and deliver high-impact outcomes.<br>• Oversee the full lifecycle of front-office systems, from roadmap planning and solution design through deployment, support, and continuous improvement.<br>• Ensure platforms align with enterprise expectations for architecture, security, integration, and data management.<br>• Promote effective engineering practices across Agile delivery, DevOps processes, and service reliability for customer-facing applications.<br>• Contribute to the adoption of technologies such as Azure, Power Platform, Dynamics 365, and emerging AI capabilities where they support business goals.
- 2026-11-03T13:43:39Z