1,012 Results for Help Desk Technician Jobs in Secondary

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Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-12T20:08:44Z

Desktop Support Analyst

West Chester, OH
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
About the OpportunityWe are seeking a Desktop Support Analyst to provide exceptional end-user support while helping oversee the organization's IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.WKey ResponsibilitiesEnd User Support<ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul>IT Asset & Lifecycle Management<ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>
2026-10-14T13:38:44Z

Help Desk/Desktop Support Analyst

Monrovia, CA
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach. Responsibilities: • Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally. • Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support. • Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting. • Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities. • Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures. • Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools. • Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed. • Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
2026-10-28T20:48:44Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T14:18:44Z

IT Support Analyst- Bilingual - Spanish

Pleasanton, CA
onsite
Temporary to Hire
35.00 - 38.00 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-11-04T15:53:45Z

Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
26.00 - 30.00 USD / Hourly
This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting. POSITION: DESKTOP SUPPORTLOCATION: DALLAS, TXDURATION: 4 MONTH CONTRACT TO PERMANENTRATE: $26 - $30/HOUR RESPONSIBILITIES<ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul>
2026-11-05T21:38:41Z

Service Desk Specialist

Century City, CA
remote
Temporary / Contract
34.00 - 36.00 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:43:43Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

IT Support Specialist II

Virginia Beach, VA
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current. Responsibilities: • Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations. • Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately. • Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed. • Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization. • Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management. • Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action. • Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead. • Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency. • Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot. • Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
2026-10-09T14:34:09Z

Desktop Support Technician

Tunkhannock, PA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution. Responsibilities: • Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment. • Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed. • Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance. • Carry out technical work in alignment with established client procedures and documented patching standards. • Record completed tasks, communicate unresolved items, and provide clear status updates on support activity. • Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs. • Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved. • Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
2026-10-27T18:49:17Z

IT Support

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.Key Responsibilities• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.• Assist with endpoint and workstation management within an Intune-managed environment.• Maintain accurate asset inventory and device tracking records.• Support software deployment and installation activities.• Perform testing and quality assurance checks prior to device deployment.• Document deployment activities, configurations, and inventory updates.• Assist with routine service desk requests, including: o PC and laptop troubleshootingo Printer setup and supporto Peripheral installation and configurationo Hardware upgrades and replacementso Basic software support• Track and manage work requests through ticketing and asset management systems.• Follow established IT security, compliance, and operational procedures.Other duties as needed
2026-10-13T16:43:47Z

Desktop Support Technician

Dallas, TX
onsite
Temporary / Contract
25.00 - 29.00 USD / Hourly
We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week. POSITION: IT SERVICE DESKLOCATION: DALLAS (HYBRID)DURATION: 3 MONTH CONTRACT RATE: $25-29/HR DEPENDING ON EXPERIENCE End User Support<ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
2026-10-20T15:34:07Z

Technical Support Specialist

San Francisco, CA
remote
Temporary / Contract
40.00 - 40.00 USD / Hourly
We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments. This is a remote, contract opportunity! Responsibilities:• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions• Partner with internal technical teams to escalate complex incidents and help drive timely resolution• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms
2026-10-23T22:13:45Z

Software Support Analyst

Independence, OH
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles. Responsibilities: • Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance. • Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly. • Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows. • Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times. • Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases. • Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience. • Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
2026-11-02T19:44:00Z

IT Support Specialist

San Luis Obispo, CA
onsite
Temporary to Hire
36.00 - 38.00 USD / Hourly
email: valerie.montoya@roberthalf(.com) Robert Half is seeking a customer-focused IT Support Specialist to provide hands-on technical support for employees in a Windows-based environment. This is an excellent opportunity for an IT professional who enjoys troubleshooting end-user issues, supporting Microsoft 365, managing devices, and delivering exceptional customer service. Required Qualifications<ul><li>· 5+ years of IT Support, Help Desk, or Desktop Support experience</li><li>· Strong experience supporting Windows environments</li><li>· Experience troubleshooting Microsoft 365 and Office applications</li><li>· User account management and provisioning experience</li><li>· Experience installing, configuring, and troubleshooting software applications</li><li>· Familiarity with ticketing systems such as Freshservice, ServiceNow, or similar platforms</li><li>· Strong documentation and organizational skills</li><li>· Outstanding customer service and communication abilities</li></ul>
2026-11-07T00:58:40Z

IT Support Analyst

Los Angeles, CA
onsite
Permanent / Full Time
92000.00 - 95000.00 USD / Yearly
IT Support Analyst OverviewAn organization is seeking an IT Support Analyst to provide high-touch end-user support across enterprise technologies, collaboration platforms, devices, and workplace technology. This role serves as a key point of contact for technical support, troubleshooting, equipment deployment, and operational support in a dynamic professional environment. Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support for end users</li><li>Troubleshoot hardware, software, connectivity, and application issues</li><li>Manage support tickets and ensure timely resolution of technical requests</li><li>Configure, deploy, and support user devices and workplace technology</li><li>Support mobile devices, collaboration tools, and productivity platforms</li><li>Assist with onboarding, offboarding, and user technology setup</li><li>Support conference room and audio/visual technologies</li><li>Document issues, solutions, and support procedures</li><li>Track recurring issues and recommend process improvements</li><li>Coordinate with internal technology teams and third-party vendors to resolve escalated issues</li><li>Participate in scheduled after-hours and on-call support rotations</li><li>Assist with inventory management, technology refresh initiatives, and software deployments</li><li>Support technology projects and operational initiatives as needed</li><li>Provide guidance and mentoring to less experienced support team members</li></ul>
2026-11-04T18:04:25Z

Help Desk/Desktop Support Analyst

Greenland, NH
onsite
Temporary / Contract
- USD / Hourly
We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment. Responsibilities: • Support onsite setup and distribution of computers, mobile devices, and related equipment for employees • Provide first-level technical assistance by diagnosing common hardware, software, and access issues • Prepare and configure workstations, peripherals, and standard applications according to documented procedures • Follow written workflows and operational checklists to complete deployment and support tasks accurately • Record completed work, user issues, and status updates within tracking tools or service desk systems • Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users • Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed • Maintain a courteous, detail-focused approach while assisting users and responding to support requests
2026-10-22T13:24:05Z

Systems Administrator

Austin, TX
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are looking for a Systems Administrator to support daily IT operations and provide dependable technical assistance to employees in Austin, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on support work while contributing to core infrastructure, end-user systems, and security-focused initiatives. The role combines desktop support, server administration, Microsoft 365 assistance, and environment maintenance in a collaborative technology setting. This is a hybrid role in Austin, Tx. Responsibilities:• Deliver front-line technical support for employees by resolving issues involving workstations, laptops, applications, printers, connectivity, and user access• Set up, maintain, and troubleshoot desktop and laptop hardware, operating systems, and business software across the organization• Support the Microsoft 365 environment, including collaboration and productivity platforms such as SharePoint, Office, Teams, and Teams Voice• Contribute to cybersecurity efforts by helping maintain a secure computing environment and addressing routine protection measures• Assist with oversight and upkeep of the virtual server infrastructure using VMware vSphere and vCenter tools• Perform regular server administration activities, including health checks, monitoring, and basic maintenance tasks• Help manage user accounts, permissions, and directory services within the Active Directory environment• Apply updates, security fixes, and system changes to Mac devices to maintain stability and compliance• Track technology assets by coordinating lease timelines, equipment refreshes, and replacement planning• Create and maintain clear technical documentation for support procedures, endpoint configuration, and server operations
2026-10-27T15:38:43Z

IT Support/Inventory Technician

Smyrna, GA
remote
Temporary to Hire
25.00 - 27.00 USD / Hourly
OverviewWe are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration. This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration. Responsibilities<ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
2026-10-28T13:33:42Z

Desktop Support/Audio-Visual Analyst

Oakland, CA
onsite
Temporary to Hire
35.00 - 37.00 USD / Hourly
We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. Responsibilities:<ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li>No mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul>
2026-11-05T00:43:40Z

Systems Administrator

Macedonia, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Systems Administrator for a contract-to-hire opportunity in Macedonia, Ohio. This position blends hands-on technical support with entry-level Salesforce administration, making it ideal for someone who enjoys solving user issues while expanding their platform expertise. The role offers a hybrid work arrangement and the chance to build experience across both day-to-day support operations and business system administration. Responsibilities:• Deliver first- and second-level technical support for employees experiencing hardware, software, and access-related problems.• Investigate and address Salesforce user issues, escalating more complex matters when needed to keep systems running effectively.• Build and update reports and dashboards within Salesforce to help teams access meaningful business information.• Manage user accounts, permissions, and basic platform settings to support secure and efficient system use.• Assist with onboarding activities by preparing accounts, configuring access, and resolving setup-related questions for new team members.• Work closely with internal technology teams and Salesforce specialists to support system improvements and ongoing service needs.• Track support requests through resolution while maintaining clear communication with end users throughout the process.
2026-10-09T19:34:07Z

IT Service Desk Manager

Green Bay, WI
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
Robert Half is partnering with a company in the Green Bay area to help them hire an experienced IT Service Desk Manager. Technology is a critical part of the business, and this position plays a key role in making sure employees have reliable, secure, and well-supported systems to do their jobs. This person will lead the team responsible for end-user technology and support services while also driving infrastructure initiatives, operational improvements, and long-term technology planning. The role is a blend of people leadership, service delivery, project ownership, and infrastructure oversight. Success comes from building a strong team, maintaining high service levels, and identifying opportunities to improve both technology and processes across the organization. ResponsibilitiesYou'll oversee the day-to-day delivery of IT support services, ensuring issues are resolved efficiently and escalations receive appropriate attention. You'll help establish priorities for the team, monitor performance, and create an environment focused on accountability, collaboration, and continuous improvement. You'll also help guide infrastructure decisions and technology investments, balancing operational needs with long-term strategy. This includes evaluating new solutions, managing vendor relationships, participating in budgeting activities, and helping leadership make informed technology decisions. Project work is a significant part of the position. You'll partner with stakeholders to evaluate requests, prioritize initiatives, and move projects from planning through implementation. This includes participating in business continuity and disaster recovery efforts, technology lifecycle planning, and broader infrastructure initiatives. In addition, you'll work closely with teams across the business to improve processes, strengthen service delivery, and ensure IT remains aligned with organizational goals.
2026-10-23T22:13:45Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T19:43:42Z

Systems Administrator

Austin, TX
onsite
Temporary to Hire
28.60 - 31.80 USD / Hourly
We are looking for a Systems Administrator to support daily IT operations and provide responsive technical assistance to employees in Austin, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys balancing hands-on desktop support with broader systems administration responsibilities across Windows, Microsoft 365, and virtual server environments. The role offers the chance to contribute to infrastructure stability, end-user productivity, and security-focused technology operations. Responsibilities:• Deliver front-line technical support for employees by diagnosing and resolving issues involving workstations, laptops, software, printers, connectivity, applications, and account access.• Set up, maintain, and troubleshoot desktop and laptop hardware, operating systems, and standard business applications across Windows and Mac environments.• Support the Microsoft 365 ecosystem, including Office applications, Teams, Teams Voice, and SharePoint, to ensure reliable collaboration and communication tools.• Assist with cybersecurity-related activities by helping maintain secure system configurations and supporting protection measures across the environment.• Contribute to the administration and upkeep of virtual infrastructure using VMware vSphere and vCenter, including routine operational support.• Perform regular server checks, basic administration tasks, and ongoing monitoring to help maintain system availability and performance.• Support Active Directory administration by assisting with user access, directory maintenance, and related system management tasks.• Apply updates, patches, and configuration changes to Apple Macintosh devices to maintain security and operational readiness.• Track technology assets by coordinating equipment lease timelines, refresh planning, replacements, and end-of-term activities.• Create and update clear technical documentation for support procedures, desktop standards, server operations, and recurring IT processes.
2026-11-03T17:38:45Z

ERP Manager (Banner)

Clinton, SC
onsite
Temporary / Contract
42.00 - 50.00 USD / Hourly
We are looking for an experienced ERP Manager to provide leadership for a broad range of technology services in Clinton, South Carolina for an IT consulting need. This Contract position will guide daily IT operations while supporting a complex Ellucian Banner environment and ensuring reliable service across infrastructure, applications, and end-user support. The role combines team leadership with practical technical involvement, making it well suited for someone who can direct priorities, resolve escalations, and partner with organizational leadership to strengthen technology delivery. Responsibilities:• Direct a multidisciplinary IT team of 8 covering support services, software development, systems administration, and network operations.• Set daily priorities for the department, assign work effectively, and maintain accountability for service quality and operational performance.• Administer and support the Ellucian Banner environment, serving as the primary escalation resource for complex system-related issues.• Work closely with internal Banner-focused team members to maintain application reliability, troubleshoot problems, and improve support outcomes.• Oversee core IT functions, including help desk activities, infrastructure maintenance, network availability, and business application support.• Provide coaching, feedback, and performance management for IT staff while fostering a productive and service-oriented team culture.• Partner with institutional leadership to align technology initiatives and support services with broader organizational objectives.• Contribute hands-on technical assistance when necessary to address urgent issues, stabilize systems, or support critical projects.• Support Banner-connected business processes, including selected general ledger functions and related operational needs.
2026-11-02T21:54:06Z

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