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391 results for File Clerk in Secondary
- Coopersburg, PA
- onsite
- Temporary / Contract
- 18.00 - 20.00 USD / Hourly
- <p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul><p><br></p>
- 2026-10-29T15:33:44Z
- Coxsackie, NY
- onsite
- Temporary to Hire
- 22.00 - 30.00 USD / Hourly
- <p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
- 2026-10-27T13:58:42Z
- San Diego, CA
- onsite
- Temporary / Contract
- 28.00 - 30.00 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>
- 2026-11-04T17:38:40Z
- Walnut Creek, CA
- remote
- Permanent / Full Time
- 90000.00 - 120000.00 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><br></p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>
- 2026-11-03T01:58:39Z
- West Des Moines, IA
- onsite
- Temporary / Contract
- 23.00 - 26.00 USD / Hourly
- <p>We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.</p><p>• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.</p><p>• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.</p><p>• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.</p><p>• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders.</p><p><br></p><p>Please apply today through our Robert Half website or call 515.706.4974 with any questions! </p>
- 2026-11-02T20:34:03Z
- Minneapolis, MN
- remote
- Temporary / Contract
- 17.00 - 19.00 USD / Hourly
- <p><strong>Job Summary</strong></p><p>We are seeking a customer-focused and dependable <strong>High-Volume Call Center Representative</strong> to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul><p><br></p>
- 2026-11-02T14:33:42Z
- Pennsauken, NJ
- onsite
- Temporary / Contract
- 19.00 - 20.00 USD / Hourly
- <p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
- 2026-10-22T20:33:44Z
- Lexington, NM
- remote
- Temporary / Contract
- 14.25 - 16.50 USD / Hourly
- <p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
- 2026-11-03T20:23:48Z
- Honolulu, HI
- onsite
- Temporary / Contract
- 23.00 - 24.00 USD / Hourly
- <p>Job Summary</p><p>Robert Half is seeking a professional Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will have strong reception skills, experience managing phone lines, and a commitment to excellent customer service. Hawaii residents are preferred due to onsite work requirements. Apply today by calling 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls using a multi-line phone system</li><li>Manage conference room scheduling and office calendars</li><li>Handle incoming and outgoing mail and deliveries</li><li>Maintain visitor logs and office records</li><li>Support administrative projects and office operations</li><li>Keep reception and common areas organized and presentable</li></ul>
- 2026-11-06T20:08:44Z
- Dallas, TX
- remote
- Temporary / Contract
- 22.00 - 28.00 USD / Hourly
- <p>A growing organization is hiring Customer Service Representatives to support customers and provide exceptional service.</p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound customer inquiries via phone and email</li><li>Resolve customer issues and escalations</li><li>Enter and update information within CRM systems</li><li>Process orders and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul><p><br></p>
- 2026-11-04T19:13:39Z
- Doral, FL
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.</p><p>• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.</p><p>• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.</p><p>• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.</p><p>• Enter customer and order information carefully into internal records to help maintain accurate documentation.</p><p>• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.</p><p>• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.</p>
- 2026-11-07T16:18:40Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
- 2026-11-03T16:13:37Z
- Cincinnati, OH
- remote
- Temporary / Contract
- 19.00 - 23.00 USD / Hourly
- <p><br></p><p>Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul><p><br></p>
- 2026-10-30T16:14:10Z
- Exton, PA
- onsite
- Permanent / Full Time
- - USD / Yearly
- <p>Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. </p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
- 2026-10-15T18:18:41Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 17.10 - 19.80 USD / Hourly
- <p>We are looking for a fully on-site, Member Services Representative to support members with day-to-day financial transactions and account-related service needs in our Jacksonville, Florida offices. This Long-term Contract position is ideal for someone who enjoys delivering attentive service, handling cash accurately, and helping members understand solutions that fit their financial goals. The person in this role will contribute to branch success by completing transactions efficiently, maintaining compliance standards, and building positive member relationships through every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Ability to work Monday through Friday fully on-site in our Jacksonville Florida based offices </p><p>• Engage members in meaningful conversations to understand their banking needs and provide appropriate service options.</p><p>• Handle routine financial transactions such as deposits, loan payments, transfers, withdrawals, and other teller activities with accuracy and efficiency.</p><p>• Open new accounts, update existing account details, and add services while following established policies and compliance requirements.</p><p>• Investigate member questions related to accounts, services, and transactions, and resolve issues in a timely and thorough manner.</p><p>• Recommend relevant products and refer lending opportunities by maintaining working knowledge of consumer and mortgage offerings.</p><p>• Balance an assigned cash drawer each day, maintain approved cash limits, and support deposit processing activities under dual-control procedures.</p><p>• Monitor transactions for unusual activity, follow internal security practices, and help safeguard the branch against fraud or forged documents.</p><p>• Support branch outreach, service initiatives, electronic member requests, and additional operational duties as needed, including backup coverage for team functions.</p><p>• Assist with regulatory and audit-related procedures, including adherence to Bank Secrecy Act and Anti-Money Laundering requirements.</p><p>• Travel to other branch locations when needed and provide language support or outbound member communication as assigned.</p>
- 2026-11-11T16:33:43Z
- Lewes, DE
- onsite
- Temporary to Hire
- 19.00 - 19.00 USD / Hourly
- <p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
- 2026-10-21T20:18:43Z
- Billings, MT
- remote
- Temporary / Contract
- 17.00 - 19.00 USD / Hourly
- <p>We are currently hiring multiple Remote Healthcare Customer Service Representatives for an opportunity supporting Medicare and Medicaid members in the State of Montana.</p><p>This is a 100% remote position with equipment provided.<u> </u><strong><u>Candidates residing in Montana or other states within the Mountain Time Zone are strongly preferred.</u></strong></p><ul><li>Handle inbound and outbound calls to assist patients and members with healthcare-related inquiries.</li><li>Schedule, reschedule, confirm, and cancel medical appointments.</li><li>Verify Medicare, Medicaid, and other insurance eligibility.</li><li>Obtain and update patient demographic information in scheduling systems.</li><li>Assist patients with general questions regarding appointments, coverage, and services.</li><li>Accurately document interactions and maintain patient confidentiality.</li><li>Follow established procedures and meet customer service expectations.</li></ul><p><br></p>
- 2026-11-11T20:48:46Z
- Lynnwood, WA
- onsite
- Temporary to Hire
- 24.00 - 26.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
- 2026-10-28T15:53:46Z
- Honolulu, HI
- onsite
- Temporary / Contract
- 20.00 - 22.00 USD / Hourly
- <p>Robert Half is seeking a Customer Service Representative for a growing Honolulu organization. This role requires excellent communication skills, a professional phone presence, and the ability to provide exceptional customer support while handling a high volume of inquiries. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Assist customers with questions, concerns, and service requests</li><li>Process orders, update customer records, and maintain accurate documentation</li><li>Respond to emails and other customer inquiries in a timely manner</li><li>Resolve customer issues and escalate complex matters when necessary</li><li>Maintain detailed notes and records within company systems</li><li>Provide general administrative support as needed</li></ul><p><br></p>
- 2026-11-06T19:38:44Z
- San Diego, CA
- onsite
- Temporary / Contract
- 30.00 - 33.00 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.</p><p><br></p><p>The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul><p><br></p>
- 2026-11-04T17:43:47Z
- Salt Lake City, UT
- remote
- Temporary / Contract
- 16.00 - 17.00 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to join a growing team. This role will serve as the primary point of contact for customers, providing support, answering questions, resolving concerns, and delivering a positive customer experience.</p><p><br></p><p>The Customer Service Representative will be over:</p><ul><li>Answer inbound calls, emails, and customer inquiries in a professional and timely manner.</li><li>Assist customers with account questions, service requests, order updates, and issue resolution.</li><li>Document customer interactions accurately within company systems.</li><li>Research and resolve customer concerns while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department when necessary.</li></ul>
- 2026-11-13T18:28:45Z
- Indianapolis, IN
- remote
- Temporary to Hire
- 18.00 - 19.00 USD / Hourly
- <p>We are looking for a <strong>2nd shift (2pm-11pm) Bilingual Spanish Customer Service Representative</strong> to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who enjoys assisting customers, resolving service concerns, and communicating product information with accuracy and professionalism. In this role, you will support inbound customer interactions, document issues thoroughly, and help drive a positive service experience while meeting established performance standards. </p><p><br></p><p>Responsibilities:</p><p>• Assist customers by documenting service concerns and creating detailed support tickets for follow-up and resolution.</p><p>• Provide clear guidance on available products, service features, pricing, and applicable fees so customers can make informed decisions.</p><p>• Use customer service platforms and internal tools efficiently to review accounts, update records, and complete service requests during interactions.</p><p>• Address routine customer questions by following established procedures and escalating issues when additional guidance is needed.</p><p>• Meet department expectations for service quality, accuracy, productivity, and call center performance measures.</p><p>• Encourage customers to use digital and self-service resources that improve convenience and reduce the need for repeat contact.</p><p>• Share information about current promotions, new offerings, and upgraded solutions that may benefit the customer.</p><p>• Prepare rate quotes and explain prepay options to help customers evaluate available payment choices.</p><p>• Perform additional service and administrative tasks as assigned to support team operations.</p>
- 2026-11-04T15:58:47Z
- Chicago, IL
- onsite
- Temporary / Contract
- 19.00 - 21.00 USD / Hourly
- We are looking for a bilingual individual to serve as the first point of contact for a busy office in Chicago, Illinois. This Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for visitors and callers. The role combines front desk coordination, administrative support, and accurate record handling to help daily operations run smoothly.<br><br>Responsibilities:<br>• Greet visitors, clients, and staff in a courteous manner while maintaining an organized and efficient front desk presence.<br>• Manage incoming phone calls in two languages, direct inquiries to the appropriate departments, and take clear messages when needed.<br>• Provide day-to-day administrative support by preparing documents, handling correspondence, and assisting with general office coordination.<br>• Enter and update information in office records with a strong focus on accuracy, completeness, and timeliness.<br>• Schedule appointments, coordinate calendars, and support meeting logistics to keep activities running efficiently.<br>• Monitor front office activity, respond to routine questions, and help resolve basic administrative issues promptly.<br>• Maintain office supplies and support filing, scanning, and document organization to ensure easy access to important information.
- 2026-10-20T17:04:08Z
- Eagle River, Wi, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a non-profit organization in Eagle River, Wisconsin through detail-oriented and responsive customer interactions. This Long-term Contract to permanent position is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a high volume of communication. The person in this role will serve as a key point of contact for callers, provide timely assistance, and ensure orders and service details are entered correctly. </p><p><br></p><p>Responsibilities: </p><p>• Respond to incoming calls courteously, gather customer needs, and provide clear and helpful assistance. </p><p>• Handle a steady volume of customer inquiries while delivering accurate information and resolving routine issues promptly. </p><p>• Enter orders and service-related details into internal systems with close attention to accuracy and completeness. </p><p>• Make outbound calls as needed to follow up on requests, confirm information, or provide updates to customers. </p><p>• Document customer interactions thoroughly so records remain organized, current, and easy to reference. </p><p>• Escalate complex concerns to the appropriate team members when an issue requires additional support or resolution. </p><p>• Maintain service quality standards by communicating clearly, listening actively, and supporting a positive caller experience.</p>
- 2026-11-04T17:23:46Z
- Middle River, MD
- remote
- Temporary / Contract
- 18.00 - 23.00 USD / Hourly
- <p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
- 2026-11-02T19:44:00Z