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2853 results for Customer Service Manager in Secondary

Customer Service Representative

Charlottesville, VA
remote
Temporary / Contract
17.00 - 17.00 USD / Hourly
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations. Responsibilities:• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.• Enter contractual details into Salesforce and maintain organized electronic documentation.• Modify customer licenses for new accounts and manage renewals for existing accounts.• Notify customers about their registration links and provide guidance on the registration process.• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.• Utilize Microsoft Excel to ensure proper data management and reporting.• Fulfill orders in compliance with company protocols and procedures.• Maintain consistent communication with stakeholders to ensure seamless operations.
2026-04-14T16:15:23Z

Sales Assistant

Nazareth, PA
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
Robert Half is partnering with a local organization to identify a detail‑oriented and service‑focused Sales Assistant. This role provides critical administrative and operational support to the sales team and is ideal for someone who enjoys organization, client communication, and helping drive business success. Key Responsibilities<ul><li>Provide administrative and operational support to the sales team</li><li>Assist with preparing quotes, proposals, contracts, and sales presentations</li><li>Maintain and update CRM systems, sales reports, and customer records</li><li>Coordinate sales meetings, schedules, and follow‑up communications</li><li>Serve as a liaison between sales, customers, and internal departments</li><li>Respond to customer inquiries and ensure timely, professional follow‑up</li><li>Support order processing, documentation, and tracking</li><li>Assist with special projects and sales initiatives as needed</li></ul>
2026-04-27T15:14:02Z

Customer Experience Specialist

Cleveland, TN
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this Contract to permanent position, you'll have the opportunity to make a meaningful impact by ensuring customers receive exceptional service and support. This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others while managing multiple tasks efficiently. Responsibilities: • Handle inbound customer calls to address service, maintenance, and repair inquiries. • Schedule service appointments and coordinate technician dispatch to resolve customer concerns promptly. • Deliver outstanding customer service by addressing issues, providing reassurance, and ensuring a seamless experience. • Create and update customer accounts in the company's system to maintain accurate records. • Manage and organize account and service details using spreadsheets and other administrative tools. • Follow up on customer requests to ensure resolution and satisfaction. • Assist with administrative duties, including tracking appointments and running reports for organizational efficiency. • Prioritize urgent customer needs while managing ongoing tasks effectively. • Act as a brand ambassador by maintaining customer trust and encouraging referrals through excellent service.
2026-04-15T20:48:46Z

Receptionist

Mclean, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and service-oriented Receptionist to support a hospitality-driven workplace experience in Mclean, Virginia. This Receptionist position serves as a key point of contact for employees, guests, and service partners, helping create a welcoming, organized, and responsive office environment. The role blends front-of-house support, workplace coordination, and proactive client service to ensure daily operations run smoothly and effectively. Looking to interview ASAP- working onsite M-F Responsibilities:• Manage front desk and lobby operations to maintain an organized, welcoming, and detail-focused arrival experience for employees and visitors.• Support the issuance and coordination of building access badges while helping guests and staff navigate workplace access needs.• Provide accurate information about the building, campus, and surrounding area, serving as a reliable resource for workplace-related questions.• Address service requests connected to workplace operations, including conference room support, parking, mailroom coordination, luggage storage, lost and found, and janitorial concerns.• Communicate promptly with employees, guests, vendors, and leadership to resolve inquiries and ensure timely follow-through on outstanding issues.• Partner closely with facility management, transportation, and other workplace teams to deliver a seamless service experience across the site.• Anticipate employee and guest needs, respond with care, and take proactive steps to improve comfort, convenience, and satisfaction.• Monitor for potential operational or security concerns and escalate issues appropriately to help prevent disruption to business activities.• Contribute to ongoing service improvements by identifying better ways to enhance workplace experience performance and support team objectives.• Assist with additional site-related duties as needed and maintain schedule flexibility to support campus operating hours.
2026-04-28T18:13:38Z

Medical Customer Service Rep

Dublin, OH
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a compassionate and composed Medical Customer Service Rep to support a busy physician group in Dublin, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing high-volume inbound calls, and creating a positive experience during scheduling and intake conversations. The person in this role will communicate with empathy, handle sensitive situations professionally, and help patients navigate appointments, billing questions, and general service needs. Responsibilities: • Respond to incoming patient calls promptly and professionally, providing clear guidance and a supportive experience. • Coordinate new patient intake and update essential information accurately within the appropriate systems. • Reschedule, confirm, and adjust appointments while ensuring patients understand next steps and timing. • Address patient concerns with patience and tact, using de-escalation techniques to resolve challenging interactions. • Build trust with callers by demonstrating empathy, active listening, and a service-focused approach. • Assist with routine billing-related questions and direct more complex issues to the appropriate department when needed. • Document call details thoroughly to maintain accurate records and support continuity of care. • Work closely with clinic staff and operational teams to ensure scheduling and patient service processes run smoothly.
2026-04-30T19:54:05Z

Workplace Exp Coordinator

Palo Alto, CA
remote
Temporary / Contract
24.00 - 25.00 USD / Hourly
Our client is seeking a detail oriented and customer-focused Workplace Experience Coordinator to support daily workplace operations at the corporate headquarters for Varian. This role is highly interactive and ideal for someone who thrives in a fast-paced corporate environment with strong event coordination, communication, and client service responsibilities. The Workplace Experience Coordinator will serve as the first point of contact for employees, guests, and vendors while supporting workplace services, event coordination, office operations, and facility-related requests. The ideal candidate will bring exceptional organizational skills, professionalism, and a hospitality-driven mindset.Key Responsibilities Serve as the first point of contact for employees, visitors, and vendors entering the facility Provide a welcoming and detail oriented front desk experience Issue visitor badges and parking passes while following building security procedures Coordinate workplace services including office supply management, mail services, and onboarding support Organize and manage on-site meetings and events, including room setup, breakdown, and supply coordination Assist with communications and employee engagement activities Coordinate janitorial and maintenance requests through internal systems Respond to employee and guest inquiries in a detail oriented and customer-service-oriented manner Support event logistics and collaborate closely with internal teams and vendors Maintain a clean, organized, and detail oriented workplace environment Follow property-specific emergency and security procedures as needed
2026-04-28T19:13:48Z

Staffing Coordinator

Blue Bell, PA
onsite
Temporary / Contract
22.00 - 23.00 USD / Hourly
We are looking for a Staffing Coordinator to support hiring and workforce operations for a hybrid contract role based in the Greater Philadelphia Region. This Staffing Coordinator position focuses on coordinating candidate movement through the hiring process, maintaining accurate records, and delivering responsive service to applicants, hiring teams, and internal partners. The ideal Staffing Coordinator candidate brings strong communication skills, sound judgment, and the ability to manage scheduling, compliance steps, and onboarding activities in a fast-paced environment. What you get to do every single day:• Coordinate interview calendars, hiring activity, and onboarding timelines to keep staffing processes moving efficiently.• Communicate with candidates, hiring managers, and internal teams to provide updates, answer questions, and set clear expectations throughout the recruitment cycle.• Review hiring documentation for accuracy and completeness while ensuring alignment with internal procedures and applicable policy requirements.• Track candidate progress in staffing systems and maintain organized records related to screening, verification, and onboarding milestones.• Support compliance-related steps such as background documentation, licensure checks, and other required pre-employment validations.• Assist with non-clinical staffing operations for a health system environment, helping teams meet workforce needs within established timelines.• Monitor service levels and help resolve scheduling or process issues that may affect candidate experience or hiring progress.• Contribute to process consistency by following established workflows and escalating exceptions when additional guidance is needed.
2026-04-27T14:53:40Z

Administrative Assistant

Cincinnati, OH
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are looking for an organized Administrative Assistant to support the team. This Contract position is ideal for someone who enjoys coordinating details, assisting students and staff, and helping programs run smoothly in a mission-driven non-profit environment. The person in this role will provide day-to-day administrative support, help prepare well-organized materials such as resumes, and assist leadership with scheduling, communication, and event coordination. Responsibilities:• Provide administrative support to the team and assist the director with daily operational needs, scheduling, and follow-up tasks.• Partner with departments to share accurate, timely information.• Assist in planning and carrying out recruitment activities, including events.• Maintain organized and up-to-date records for prospective students within the designated CRM platform.• Review and refresh Welcome Center resources to ensure materials remain current, easy to access, and informative.• Support resume development efforts and provide administrative assistance program activities.• Perform general office and front-desk related duties, including document preparation, data entry, and other assigned administrative tasks.
2026-04-27T19:18:45Z

Customer Service Representative

Amelia, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Amelia, Ohio in a Contract to Permanent position. This role supports customers throughout the order and shipping process by providing timely assistance, accurate data entry, and clear communication. The ideal candidate is organized, detail-oriented, and comfortable working closely with internal departments to help ensure a smooth customer experience. Responsibilities: • Address customer questions and concerns with professionalism, working toward practical and timely resolutions. • Enter, review, and maintain customer profiles, order details, and related records with a high level of accuracy. • Prepare shipping paperwork, including labels, packing documentation, and other required transportation records. • Coordinate with freight providers to secure transportation options, arrange pickups, and support on-time shipment scheduling. • Monitor delivery progress and keep customers informed of delays, changes, or other shipment-related updates. • Confirm shipping information meets internal standards and assist in resolving billing discrepancies or freight claims. • Maintain well-organized files for shipping activity, customer communication, and order documentation. • Partner with sales, warehouse, and production teams to support order flow and improve service and shipping processes.
2026-04-29T19:04:47Z

Customer Service Representative

Amherst, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Our client in Amherst, Massachusetts is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a professional with strong communication skills, a customer-first mindset, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and/or in person in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when appropriate</li><li>Process orders, update account information, and maintain accurate records</li><li>Provide product, service, or billing information to customers</li><li>Track interactions and document details in internal systems</li><li>Collaborate with internal teams to ensure excellent service and follow-through</li><li>Support additional administrative or customer support tasks as needed</li></ul>
2026-04-28T17:28:51Z

Process Support Specialist

Shakopee, MN
remote
Temporary / Contract
24.00 - 25.00 USD / Hourly
Join a high-volume Customer Service team as an Order Entry & Ecommerce Specialist. You will play a key role in processing quotes, orders, and supporting both internal sales teams and external customers. This is a dynamic role where priorities shift daily. If you thrive in a fast-paced environment and take pride in delivering accurate, timely support, this is a great opportunity to make an immediate impact. We’re looking for someone who is adaptable, detail-oriented, and motivated to contribute to a collaborative team where great service truly matters.<ul><li>Enter quotes and orders into Salesforce; majority of work is data entry</li><li>Create and manage users for the ecommerce platform (e-shop)</li><li>Provide day-to-day customer service and administrative support, including order entry and responding to customer inquiries via the ticketing system (Freshdesk)</li><li>Ensure accuracy of pricing, freight information, and completion of order quality assurance</li><li>Support sales teams by preparing quotes and sending approvals</li><li>Assist with process support, including credits, returns, and web shop setups</li><li>Handle incoming calls (5–10 daily) via phone queue</li><li>Participate in internal Teams meetings</li><li>Adapt to changing tasks, supporting various administrative needs as required</li></ul>
2026-04-21T21:38:43Z

Service Delivery Manager

Farmington Hills, MI
onsite
Permanent / Full Time
80000.00 - 120000.00 USD / Yearly
We are looking for a Sales Account Manager to support customer relationships, business growth, and commercial activities in Farmington Hills, Michigan. This role blends account leadership, technical coordination, and customer advocacy, making it ideal for someone who can build trust, manage priorities, and drive results across multiple stakeholders. The successful candidate will help expand existing business, respond to customer needs with urgency, and partner closely with internal teams to support long-term success. Responsibilities:• Build and strengthen relationships with customer contacts across purchasing, engineering, and related functions to support ongoing business development.• Pursue new sales opportunities by identifying prospective programs, expanding existing accounts, and contributing to long-range growth plans.• Serve as a primary point of contact for customer concerns, helping resolve issues efficiently while representing customer needs internally.• Prepare and manage quotations, track RFQs, and follow through on open commercial opportunities in a timely and thorough manner.• Oversee customer portal activity, including updates tied to change notices, tooling information, and other account-related data.• Work closely with engineering and cross-functional teams to align commercial activity with current production needs and future program opportunities.• Participate in program reviews, customer meetings, and site visits, while delivering presentations that clearly communicate business status and proposals.• Support pricing discussions, APQP-related coordination, invoicing concerns, and aged receivable follow-up to maintain healthy account performance.• Facilitate communication among customers, sales leadership, and internal coordinators to ensure priorities, timelines, and deliverables remain aligned.• Travel as needed within the United States and internationally to support customer engagement and business objectives.
2026-04-29T12:53:46Z

Customer Service Representative

Rancho Bernardo, CA
onsite
Temporary / Contract
21.00 - 25.00 USD / Hourly
Healthcare customer service requires more than just answering questions—it requires clarity, patience, and precision. We are seeking a Customer Service Representative to support a growing healthcare organization in San Diego. This role focuses on assisting patients with scheduling, insurance inquiries, and general support while ensuring a high level of professionalism and confidentiality. This is a great opportunity for someone who enjoys structured processes but also values meaningful interactions with people. RESPONSIBILITIES<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist patients with appointment coordination and follow-ups</li><li>Verify insurance information and explain basic coverage details</li><li>Maintain accurate patient records within electronic systems</li><li>Resolve patient concerns or escalate issues appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and company policies</li></ul>
2026-04-24T18:54:06Z

Director of Client Services

Smyrna, GA
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry. Responsibilities:• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
2026-04-29T14:43:42Z

Accountant

Chicago, IL
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
The salary range for this position is $100,000-$110,000 plus bonus and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies. The focus of this position will be on the delivery of financial services to a set of individual clients through accounting, operational activities, and reporting. Job Description: <ul><li>Manage the personal accounting for a variety of the company’s clients, both individuals and trusts. This includes preparing journal entries and finalizing personal financial statements on a monthly basis. This also includes completing a quarterly reporting package with detailed financial analyses, for example, budget vs. actual spending summaries.</li><li>Within twelve months, recommend a new personal financial report, analysis, or graphic to be included with the quarterly reporting package for the individual or trust clients which you manage.</li><li>Manage the annual financial reporting, administration of grants, and recording of documentation for a private foundation. This includes preparation of federal and state tax filings and calculation of the required minimum charitable distributions.</li><li>Within six months, assume responsibility for the company’s cash management activities. This includes initiating weekly cash transfers on behalf of our business entities and individual clients, reviewing individual investor accounts for liquidity limitations, and coordinating monthly income distributions to individual clients.</li><li>Gather and organize all annual tax information necessary for the preparation of income tax filings for our clients.</li><li>Calculate quarterly estimated tax payments for individuals and trusts.</li><li>Prepare annual extension estimates of taxable income from underlying investments.</li><li>Participate in recurring calls with external service providers (public accounting firms).</li><li>Manage the tax compliance calendar and track the ongoing progress of annual tax returns for all entities.</li><li>Prepare tax returns to be reviewed and signed by the CFO (Individual x1, Trust x1, and a Private Foundation x1). Review tax returns prepared by external service providers (Corporations x2, Partnership x8, Individuals x4, and Trusts x27).</li><li>Work closely with CFO and President in any tax planning/modeling on behalf of our clients (e.g., estate planning, charitable tax planning, etc.)</li><li>Coordinate real estate tax payments, required annual state filings for LLCs, and draft responses to federal and state income tax notices, as needed.</li><li>Within six months, manage the annual calculation of after-tax investment returns for each of our underlying partnership investments (excluding private equity).</li><li>Complete a variety of ad hoc projects working directly with the company’s President, CFO, Client Service Manager, or other team members on an as needed basis. This might include projects related to Corporate and Partnership Accounting, Private Equity & Compliance, Payroll, Administration, Debt and Liquidity Planning, or other analyses requested by the company’s clients.</li></ul>
2026-04-29T13:48:45Z

Customer Service Specialist

Mclean, VA
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a Customer Service Specialist to join a Finance Team. The Customer Service Specialist supports day-to-day customer interactions, order-related updates, and accurate record maintenance while helping keep projects on track. The ideal candidate is organized, responsive, and comfortable working across spreadsheets, CRM tools, and standard office applications. This opportunity also offers room to expand into analytical support as business needs evolve.The Customer Service Specialist needs to be very good with data, keeping tasks and projects updated and could move into another position eventually within the company. Responsibilities:• Provide timely updates to customers and internal stakeholders on project and order status through phone, email, and system records.• Enter and maintain customer, order, and project information with a high level of accuracy across company databases and CRM platforms.• Handle inbound inquiries professionally, resolve routine service issues, and escalate more complex concerns when appropriate.• Use Excel and other Microsoft Office applications to track activities, organize information, and prepare status reports.• Maintain clear documentation in HubSpot and related systems to support smooth communication and follow-through.• Monitor open tasks closely, prioritize daily assignments effectively, and ensure commitments are completed on schedule.• Review data for completeness and accuracy, identifying inconsistencies and supporting basic analysis when needed.
2026-04-29T20:04:22Z

ICT Systems Technician – Level I

Waterbury, CT
onsite
Permanent / Full Time
44000.00 - 45000.00 USD / Yearly
We are looking for a motivated IT Technician – Level I to provide exceptional technical support and assistance to end users. Based in Waterbury, Connecticut, this role involves troubleshooting, maintaining, and configuring hardware, software, and audio/visual equipment. The ideal candidate will have a strong customer service mindset, excellent communication skills, and the ability to adapt to a collaborative and dynamic environment. Responsibilities:• Set up and dismantle computer and audio/visual equipment for meetings, events, and classroom activities as requested.• Log and manage all technical support requests using a ticketing system to ensure timely resolution and maintenance tracking.• Install and configure new devices, ensuring they are added to Active Directory Domain and/or Azure Autopilot.• Maintain and update antivirus software, offering guidance and troubleshooting assistance to users.• Prepare and organize computer labs in buildings and offices.• Assist users with the setup and operation of audio/visual equipment for events in public spaces.• Monitor and manage inventory, recommending repairs, replacements, or storage of equipment as needed.• Communicate effectively with end users to address technology-related concerns and scheduling requirements.• Follow organizational policies, including dress codes and procedural guidelines, while taking on additional responsibilities as assigned.
2026-04-20T13:48:49Z

Project Manager

Allentown, PA
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
Robert Half is seeking an experienced and organized Property Manager to oversee the daily operations of residential properties. The Property Manager will be responsible for maintaining property occupancy, managing tenant relations, coordinating maintenance, overseeing budgets, and ensuring properties are well maintained and compliant with applicable regulations. Key Responsibilities:<ul><li>Manage the day-to-day operations of assigned properties</li><li>Serve as the primary point of contact for tenants, residents, vendors, and owners</li><li>Coordinate leasing activities, including property showings, lease administration, renewals, and move-ins/move-outs</li><li>Address tenant concerns and resolve issues in a timely and professional manner</li><li>Schedule and oversee maintenance, repairs, inspections, and vendor services</li><li>Monitor property budgets, track expenses, process invoices, and support financial reporting</li><li>Ensure properties comply with local, state, and federal regulations, including safety and housing requirements</li><li>Conduct regular property inspections to identify maintenance needs and preserve asset value</li><li>Support rent collection, delinquency follow-up, and enforcement of lease terms</li><li>Prepare reports on occupancy, property performance, maintenance activity, and tenant matters</li><li>Build strong relationships with tenants and help maintain high resident satisfaction</li></ul>
2026-04-20T13:08:49Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support team. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a high-volume setting, communicates clearly, and can manage multiple priorities throughout the day. The person in this role will support customers, technicians, and internal teams by coordinating service requests, resolving issues efficiently, and maintaining accurate records. You will play an important part in delivering responsive service while helping keep daily operations organized and on schedule. Responsibilities:• Respond to a large volume of inbound calls from customers and field technicians while providing timely, attentive support.• Document service needs by creating detailed work orders and entering accurate information into company systems.• Review completed jobs and finalize work orders with careful attention to accuracy and completeness.• Distribute assigned service requests to technicians based on the finalized daily schedule and operational priorities.• Adjust technician workloads by removing, reassigning, or rescheduling service calls as business needs change.• Investigate equipment service history to assist with troubleshooting and help guide next steps for resolution.• Work directly with field technicians to offer remote assistance and share updates needed to complete service calls.• Coordinate with sales and installation teams to address service concerns and ensure clear communication across departments.• Process customer refunds through multiple payment platforms in accordance with company procedures.
2026-04-29T13:38:46Z

Call Center Representative

Holyoke, MA
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-01T19:23:45Z

Concierge

Mclean, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and service-driven Concierge to support a hospitality-focused workplace experience in McLean, Virginia. This is a Concierge position for someone who enjoys helping employees and visitors, managing front desk interactions, and creating a welcoming environment throughout the site. The role combines customer service, workplace coordination, and day-to-day operational support while partnering with facility and service teams to keep the workplace running smoothly. Looking to interview ASAP! Working onsite M-F. Need to have great communication skills and can work in a fast-paced environment! Responsibilities:• Welcome employees and guests at the front desk, provide clear guidance, and create a strong first impression throughout the day.• Support access-related requests, including coordinating badge assistance and helping visitors and staff navigate entry procedures.• Serve as a central resource for building, campus, and local area information, answering questions and resolving routine service inquiries promptly.• Coordinate workplace support needs such as conference room assistance, luggage storage, lost and found, parking questions, mailroom direction, and other employee service requests.• Maintain an orderly, presentable lobby and reception area to reflect a high standard of hospitality and site readiness.• Partner closely with facility management, transportation, and other service teams to deliver a seamless experience across the workplace.• Monitor client concerns, identify service risks early, and escalate issues appropriately to prevent disruptions to daily operations.• Follow up on requests through completion, communicate effectively with staff and leadership, and contribute ideas that improve service quality and responsiveness.
2026-04-28T18:13:38Z

Call Center Specialist

Holyoke, MA
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-01T19:23:45Z

Customer Service Representative

Savage, MN
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities:<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
2026-04-28T20:43:43Z

Receptionist/Customer Service Representative

Mcdonough, GA
onsite
Temporary / Contract
18.00 - 25.00 USD / Hourly
The Receptionist / Customer Service Representative serves as the first point of contact for visitors and callers while providing exceptional customer support. This role requires a detail oriented, friendly demeanor, strong communication skills, and the ability to manage a moderate to high volume of inbound calls while supporting front-desk and administrative functions. Key Responsibilities Answer and route 10–60+ inbound calls per day in a courteous and detail oriented manner Greet visitors, clients, and vendors; manage front desk coverage Provide accurate information, resolve basic inquiries, and direct calls appropriately Schedule appointments and maintain calendars as needed Perform administrative tasks such as filing, data entry, scanning, and mail distribution Maintain a clean, organized reception and common area Communicate professionally with internal teams and external customers Handle confidential information with discretion Support additional office or customer service functions as assigned
2026-05-01T22:23:39Z

Customer Service Representative

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-05-01T13:54:04Z

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