Add your latest resume to match with open positions.

2705 results for Customer Service Manager in Secondary

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction. Responsibilities:• Respond to incoming member calls with patience and a service-minded approach.• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.• Explain documentation expectations and offer practical direction to help members complete requests correctly.• Enter orders, service details, and other required information with a high degree of accuracy.• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.• Support additional customer service and administrative tasks as needed to meet team and member needs.
2026-04-30T21:53:45Z

Medical Customer Service Rep

San Francisco, CA
onsite
Temporary / Contract
18.05 - 18.50 USD / Hourly
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems. Responsibilities: • Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications. • Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service. • Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented. • Confirm scheduled visits and adjust appointments as needed to support efficient care delivery. • Gather, review, and upload required records and supporting documents to maintain complete case files. • Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines. • Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination. • Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience. • Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
2026-04-24T04:08:43Z

Customer Service Phone Representative

Rock Island, IL
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Customer Service Phone Representative Hybrid | Insurance Services | People-Focused Role We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes. What You’ll Do:<ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul> Why Candidates Choose This Team<ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul>
2026-04-17T21:23:45Z

Tyler Munis ERP Analyst

Saint Petersburg, FL
onsite
Permanent / Full Time
70000.00 - 100000.00 USD / Yearly
Key ResponsibilitiesTyler Munis System Administration<ul><li>Administer, configure, and maintain all Tyler Munis ERP modules </li><li>Manage system updates, patches, upgrades, and environment refreshes.</li><li>Monitor system performance, troubleshoot issues, and coordinate with Tyler Technologies as needed.</li><li>Maintain user roles, permissions, security settings, and workflow configurations.</li><li>Oversee data integrity, system logs, and scheduled jobs.</li></ul>Technical Support & Maintenance<ul><li>Perform routine system health checks, database maintenance tasks, and application monitoring.</li><li>Support integrations between Munis and other City systems (e.g., HRIS, financial systems, document management).</li><li>Assist with report development using tools such as Crystal Reports, SQL, SSRS, or Munis reporting utilities.</li><li>Participate in disaster recovery planning and testing for ERP systems.</li><li>Document system configurations, procedures, and technical workflows.</li></ul>Customer Service & Functional Support<ul><li>Serve as a primary point of contact for HR, Payroll, Finance/Accounting Stakeholders using Munis.</li><li>Provide Tier 2/Tier 3 support for functional and technical issues.</li><li>Train end users, develop user guides, and support onboarding for new staff.</li><li>Collaborate with business units to analyze needs, improve processes, and implement system enhancements.</li></ul>Secondary Technical Skills (Preferred but Not Required)These skills are not mandatory but are highly valuable in supporting ERP ecosystem:<ul><li>SQL scripting and database query optimization</li><li>API or flat‑file integrations</li><li>Basic PowerShell or automation scripting</li><li>Experience with workflow automation tools</li><li>Familiarity with ITIL service management practices</li><li>Knowledge of financial, HR, payroll, or procurement business processes</li><li>Experience with cloud‑hosted Munis environments or hybrid infrastructure</li></ul>
2026-04-22T15:13:51Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support vendor enrollment and payment coordination activities for a Long-term Contract position based in Richmond, Virginia. In this role, you will serve as a key point of contact for clients and vendors, helping confirm payment preferences and ensuring enrollment details are completed accurately. This opportunity is ideal for someone who enjoys customer interaction, detailed administrative work, and contributing to efficient billing and accounts payable operations. Responsibilities: • Communicate with clients and vendors by phone and email to coordinate electronic payment enrollment activities. • Review open payment items and take appropriate action when payment instructions have not yet been established. • Research vendor records carefully to verify account information and align payment details with the correct profile. • Identify acceptable electronic payment options for vendors and guide them through the setup process. • Enter and maintain accurate enrollment data, payment information, and activity updates within company systems. • Produce and monitor reports to track enrollment progress, outstanding items, and completion status. • Build productive working relationships with vendors and clients to support a positive service experience. • Follow established service guidelines, quality standards, and operational procedures while meeting individual and team goals.
2026-04-30T12:58:42Z

Bilingual Spanish Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction. Responsibilities:• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.• Maintain detailed and precise records of all customer interactions in the internal system.• Adhere to company policies and compliance standards while providing consistent and reliable service.• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.• Collaborate with team members to ensure a seamless and efficient customer service experience.
2026-04-20T21:24:06Z

Director of Growth

Alpharetta, GA
onsite
Permanent / Full Time
90000.00 - 95000.00 USD / Yearly
We are looking for a dynamic and results-driven Director of Growth to lead client success and retention initiatives in Alpharetta, Georgia. This role requires a strategic thinker who can drive measurable outcomes, foster long-term relationships, and identify opportunities for account growth. As a key leader within the organization, you will collaborate across departments and help define the client success model to support the company’s growth. Responsibilities: • Manage the full client journey from onboarding through long-term engagement, ensuring a seamless and impactful experience. • Drive measurable results for new clients within their first 90 days and oversee the tracking of those outcomes. • Maintain a high client retention rate by proactively managing relationships and addressing needs before issues arise. • Lead the client onboarding process, ensuring every launch is executed to the highest standard. • Ensure inbound inquiries are promptly addressed with minimal missed calls to uphold exceptional client service. • Identify opportunities for upselling and account expansion, guiding clients toward advanced levels of support. • Collaborate on building systems to proactively drive client growth and account development. • Partner with the coaching division to facilitate smooth transitions for clients advancing their service levels. • Provide leadership and mentorship to the team, fostering growth and setting clear performance standards. • Work with the President to refine the client success strategy, ensuring alignment with the company’s growth objectives.
2026-04-22T15:13:51Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
27.00 - 30.00 USD / Hourly
Our client is seeking a highly organized and customer-focused Service Coordinator to support daily operations and ensure seamless communication between customers, vendors, and internal teams. Key Responsibilities:<ul><li>Coordinate service requests, appointments, and work orders</li><li>Serve as a primary point of contact for customers, addressing questions and providing updates</li><li>Communicate with internal departments and external partners to ensure timely service delivery</li><li>Maintain accurate records, scheduling details, and service documentation</li><li>Monitor job progress and follow up to ensure customer satisfaction</li><li>Assist with administrative support, reporting, and process improvement efforts</li></ul>
2026-04-29T22:54:01Z

Customer Service Representative

Phoenix, AZ
onsite
Temporary / Contract
19.50 - 19.50 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support homeowners with timely, accurate, and detail-oriented assistance in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving questions, managing high-volume customer interactions, and contributing to a positive service experience. The role offers the chance to work in a fast-paced environment where strong communication, sound judgment, and attention to detail are essential. Responsibilities: • Respond to incoming calls from homeowners and provide clear guidance on account-related questions, online account access, escrow matters, and payoff requests. • Place outbound calls to follow up on delinquent accounts, with particular attention to early-stage past-due balances and appropriate next steps. • Recognize customers who may qualify for refinancing solutions and connect them with the appropriate internal team for further support. • Direct inquiries and escalated concerns to the correct departments to ensure efficient issue resolution and continuity of service. • Maintain a courteous, solutions-oriented approach during every interaction while working to deliver a smooth and positive customer experience. • Use internal servicing platforms and related tools accurately to document interactions, complete account activities, and support daily operations. • Partner with colleagues across departments to resolve issues, improve service outcomes, and support overall operational effectiveness. • Consistently achieve service standards, productivity goals, and quality expectations established for the role.
2026-04-28T18:38:43Z

Bilingual Receptionist (Spanish)

Dorchester, MA
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented File Clerk to support housing-related administrative operations in Chelsea, Massachusetts. This Contract position focuses on reviewing applicant and tenant information, organizing documentation, and helping ensure accurate communication and recordkeeping throughout the eligibility and rent review process. The ideal candidate is comfortable handling confidential information, coordinating appointments, and providing attentive assistance to residents and internal stakeholders. Responsibilities:• Review income documentation and apply established guidelines to support accurate rent determinations.• Evaluate application materials to help confirm housing eligibility in accordance with program requirements.• Draft and distribute tenant communications related to rent changes, appointments, and follow-up actions.• Meet with applicants and residents to gather information, conduct interviews, and arrange re-examination meetings as needed.• Maintain organized and up-to-date tenant files, ensuring records are complete, accurate, and easy to retrieve.• Coordinate scheduling for interviews, orientation sessions, and other resident-facing appointments.• Prepare written correspondence such as letters, notices, and internal memoranda with a high level of accuracy.• Support occupancy efforts by assisting with outreach or marketing activities intended to help reduce vacancies.• Interpret housing policies and regulatory requirements to promote compliance in daily administrative work.• Respond to questions from tenants and property staff while safeguarding sensitive information and maintaining confidentiality.
2026-04-23T19:38:46Z

HR Specialist

Appleton, WI
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused HR Service Center Representative to support employees across the organization. This role serves as a key point of contact for HR-related inquiries and plays an important part in ensuring accurate, timely, and professional service delivery. The ideal candidate thrives in a fast-paced environment, values confidentiality, and is comfortable navigating multiple systems. Responsibilities:<ul><li>Serve as the first point of contact for employee HR-related questions and requests</li><li>Respond to and manage inquiries related to benefits, payroll, compensation, time off, and general HR policies</li><li>Track, document, and resolve requests in a timely manner</li><li>Process HR transactions and updates within HR systems, ensuring accuracy and compliance</li><li>Partner with internal HR teams to escalate and resolve more complex or sensitive issues</li><li>Maintain and update employee records, ensuring data integrity and confidentiality</li><li>Support process improvements, documentation updates, and knowledge base maintenance</li><li>Assist with onboarding support and training materials as needed</li></ul>
2026-04-08T15:24:05Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-04-22T19:38:49Z

Account Manager

Bergen County, NJ
onsite
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team. Responsibilities:• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.• Develop strong relationships with clients to drive sales growth and enhance account spending.• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.• Conduct site evaluations and provide consultations to support capital equipment sales.• Represent the company at annual trade shows alongside team members to showcase products and services.• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.
2026-04-27T14:38:46Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Customer Care Representative – Mortgage Services Dept. Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway Pay: $20/hour Employment Type: Full-Time Industry: Mortgage & Financial Services About the Role Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative. This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job • Paid training—no mortgage experience required • Consistent, full-time schedule • Supportive team environment with coaching and development • Entry-level role with long-term career growth in financial services • Stable company in a growing industry with excellent company benefits! Position Overview As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities • Handle inbound calls related to mortgage payments, escrow questions, and general loan support • Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner • Provide clear, accurate, and empathetic assistance on all customer inquiries • Document customer interactions accurately in internal systems • Follow all compliance, quality, and customer care standards • Participate in ongoing training, coaching, and performance development Schedule Full-Time – 40 hours per week Monday–Friday Schedules: • Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM Monthly Saturday Rotation (1 Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Qualifications • Prior customer service experience required (call center, retail, administrative, receptionist, or similar) • Strong communication and problem-solving skills • Ability to manage a high call volume while remaining professional and detail-oriented • Comfortable working on-site Monday–Friday with availability for one half day Saturday per month • Interest in learning the mortgage industry and growing within a structured environment Why This Opportunity? • Entry point into a stable and growing mortgage and financial services industry • Paid training and ongoing development • Consistent full-time hours • Clear opportunities for advancement into various mortgage operations roles
2026-04-03T22:43:46Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Rochester, New York through a Contract position. This role focuses on delivering responsive service to customers, handling high-volume phone interactions, and ensuring orders are entered accurately and efficiently. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both incoming and outgoing customer contact with professionalism. Responsibilities: • Respond to customer inquiries by phone and provide timely, accurate information about products, orders, and service needs. • Manage a steady volume of inbound calls while maintaining a courteous and solutions-focused customer experience. • Place outbound calls as needed to confirm order details, follow up on requests, and resolve open issues. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Address service concerns by identifying customer needs, researching information, and guiding each issue toward resolution. • Maintain clear records of customer interactions, order activity, and follow-up actions to support service continuity. • Work closely with internal teams to communicate order updates, clarify information, and help keep customer requests on track.
2026-04-30T16:53:41Z

Account Manager

Newark, NJ
onsite
Temporary / Contract
22.96 - 26.59 USD / Hourly
We are looking for an experienced Account Manager to join our team in Newark, New Jersey. In this role, you will oversee critical logistics and account management operations to ensure seamless customer service within the transportation industry. This is a long-term contract position offering the opportunity to build strong relationships and make a significant impact in a fast-paced environment. Responsibilities:• Coordinate weekly schedules from customers and provide detailed summary reports.• Manage container requests from storage facilities and oversee inventory updates.• Dispatch drivers for mounting, staging, and delivery operations.• Prepare and finalize bills for all shipments in line with contract rates.• Organize driver schedules and routes using specialized tools.• Maintain accurate and up-to-date inventory records, ensuring adjustments are made promptly as container statuses change.• Oversee processes to handle short-term container storage and coordinate returns to storage for seasonal items.• Ensure weekend operations run smoothly by preparing bills in advance and setting up drivers with clear instructions• Collaborate with internal teams to uphold service quality and operational efficiency
2026-04-24T12:58:42Z

Eligibility Consultant

Indianapolis, IN
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are seeking a detail-oriented Medicaid Eligibility Specialist to support the review and processing of eligibility applications. This role is responsible for verifying applicant information, reviewing documentation for completeness and accuracy, and ensuring decisions are made in accordance with established policies, procedures, and regulatory guidelines. The ideal candidate will have experience working in a structured environment where accuracy, confidentiality, and rule-following are essential. Hours: Monday - Friday 8am -5pm Key Responsibilities:<ul><li>Review Medicaid applications and supporting documentation for completeness and accuracy</li><li>Verify applicant information, including income, residency, household details, and other required eligibility criteria</li><li>Follow strict state, federal, and organizational guidelines when determining eligibility or next steps</li><li>Request missing or additional documentation and communicate clearly with applicants regarding requirements</li><li>Maintain accurate case notes, records, and system updates in accordance with documentation standards</li><li>Respond to applicant questions by phone, email, or in person with professionalism and empathy</li><li>Escalate complex cases or discrepancies as appropriate</li><li>Meet productivity, quality, and compliance standards in a fast-paced environment</li><li>Protect confidential personal and health-related information at all times</li></ul>
2026-04-30T14:24:28Z

Eligibility Consultant

Indianapolis, IN
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are seeking a detail-oriented Medicaid Eligibility Specialist to support the review and processing of eligibility applications. This role is responsible for verifying applicant information, reviewing documentation for completeness and accuracy, and ensuring decisions are made in accordance with established policies, procedures, and regulatory guidelines. The ideal candidate will have experience working in a structured environment where accuracy, confidentiality, and rule-following are essential. Hours: Monday - Friday 8am -5pm Key Responsibilities:<ul><li>Review Medicaid applications and supporting documentation for completeness and accuracy</li><li>Verify applicant information, including income, residency, household details, and other required eligibility criteria</li><li>Follow strict state, federal, and organizational guidelines when determining eligibility or next steps</li><li>Request missing or additional documentation and communicate clearly with applicants regarding requirements</li><li>Maintain accurate case notes, records, and system updates in accordance with documentation standards</li><li>Respond to applicant questions by phone, email, or in person with professionalism and empathy</li><li>Escalate complex cases or discrepancies as appropriate</li><li>Meet productivity, quality, and compliance standards in a fast-paced environment</li><li>Protect confidential personal and health-related information at all times</li></ul>
2026-04-30T14:24:28Z

Eligibility Consultant

Indianapolis, IN
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are seeking a detail-oriented Medicaid Eligibility Specialist to support the review and processing of eligibility applications. This role is responsible for verifying applicant information, reviewing documentation for completeness and accuracy, and ensuring decisions are made in accordance with established policies, procedures, and regulatory guidelines. The ideal candidate will have experience working in a structured environment where accuracy, confidentiality, and rule-following are essential. Hours: Monday - Friday 8am -5pm Key Responsibilities:<ul><li>Review Medicaid applications and supporting documentation for completeness and accuracy</li><li>Verify applicant information, including income, residency, household details, and other required eligibility criteria</li><li>Follow strict state, federal, and organizational guidelines when determining eligibility or next steps</li><li>Request missing or additional documentation and communicate clearly with applicants regarding requirements</li><li>Maintain accurate case notes, records, and system updates in accordance with documentation standards</li><li>Respond to applicant questions by phone, email, or in person with professionalism and empathy</li><li>Escalate complex cases or discrepancies as appropriate</li><li>Meet productivity, quality, and compliance standards in a fast-paced environment</li><li>Protect confidential personal and health-related information at all times</li></ul>
2026-04-30T14:24:28Z

Eligibility Consultant

Indianapolis, IN
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are seeking a detail-oriented Medicaid Eligibility Specialist to support the review and processing of eligibility applications. This role is responsible for verifying applicant information, reviewing documentation for completeness and accuracy, and ensuring decisions are made in accordance with established policies, procedures, and regulatory guidelines. The ideal candidate will have experience working in a structured environment where accuracy, confidentiality, and rule-following are essential. Hours: Monday - Friday 8am -5pm Key Responsibilities:<ul><li>Review Medicaid applications and supporting documentation for completeness and accuracy</li><li>Verify applicant information, including income, residency, household details, and other required eligibility criteria</li><li>Follow strict state, federal, and organizational guidelines when determining eligibility or next steps</li><li>Request missing or additional documentation and communicate clearly with applicants regarding requirements</li><li>Maintain accurate case notes, records, and system updates in accordance with documentation standards</li><li>Respond to applicant questions by phone, email, or in person with professionalism and empathy</li><li>Escalate complex cases or discrepancies as appropriate</li><li>Meet productivity, quality, and compliance standards in a fast-paced environment</li><li>Protect confidential personal and health-related information at all times</li></ul>
2026-04-30T14:24:28Z

Customer Service Representative

Charlottesville, VA
remote
Temporary / Contract
17.00 - 17.00 USD / Hourly
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations. Responsibilities:• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.• Enter contractual details into Salesforce and maintain organized electronic documentation.• Modify customer licenses for new accounts and manage renewals for existing accounts.• Notify customers about their registration links and provide guidance on the registration process.• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.• Utilize Microsoft Excel to ensure proper data management and reporting.• Fulfill orders in compliance with company protocols and procedures.• Maintain consistent communication with stakeholders to ensure seamless operations.
2026-04-14T16:15:23Z

Sales Assistant

Nazareth, PA
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
Robert Half is partnering with a local organization to identify a detail‑oriented and service‑focused Sales Assistant. This role provides critical administrative and operational support to the sales team and is ideal for someone who enjoys organization, client communication, and helping drive business success. Key Responsibilities<ul><li>Provide administrative and operational support to the sales team</li><li>Assist with preparing quotes, proposals, contracts, and sales presentations</li><li>Maintain and update CRM systems, sales reports, and customer records</li><li>Coordinate sales meetings, schedules, and follow‑up communications</li><li>Serve as a liaison between sales, customers, and internal departments</li><li>Respond to customer inquiries and ensure timely, professional follow‑up</li><li>Support order processing, documentation, and tracking</li><li>Assist with special projects and sales initiatives as needed</li></ul>
2026-04-27T15:14:02Z

Customer Experience Specialist

Cleveland, TN
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this Contract to permanent position, you'll have the opportunity to make a meaningful impact by ensuring customers receive exceptional service and support. This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others while managing multiple tasks efficiently. Responsibilities: • Handle inbound customer calls to address service, maintenance, and repair inquiries. • Schedule service appointments and coordinate technician dispatch to resolve customer concerns promptly. • Deliver outstanding customer service by addressing issues, providing reassurance, and ensuring a seamless experience. • Create and update customer accounts in the company's system to maintain accurate records. • Manage and organize account and service details using spreadsheets and other administrative tools. • Follow up on customer requests to ensure resolution and satisfaction. • Assist with administrative duties, including tracking appointments and running reports for organizational efficiency. • Prioritize urgent customer needs while managing ongoing tasks effectively. • Act as a brand ambassador by maintaining customer trust and encouraging referrals through excellent service.
2026-04-15T20:48:46Z

Receptionist

Mclean, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and service-oriented Receptionist to support a hospitality-driven workplace experience in Mclean, Virginia. This Receptionist position serves as a key point of contact for employees, guests, and service partners, helping create a welcoming, organized, and responsive office environment. The role blends front-of-house support, workplace coordination, and proactive client service to ensure daily operations run smoothly and effectively. Looking to interview ASAP- working onsite M-F Responsibilities:• Manage front desk and lobby operations to maintain an organized, welcoming, and detail-focused arrival experience for employees and visitors.• Support the issuance and coordination of building access badges while helping guests and staff navigate workplace access needs.• Provide accurate information about the building, campus, and surrounding area, serving as a reliable resource for workplace-related questions.• Address service requests connected to workplace operations, including conference room support, parking, mailroom coordination, luggage storage, lost and found, and janitorial concerns.• Communicate promptly with employees, guests, vendors, and leadership to resolve inquiries and ensure timely follow-through on outstanding issues.• Partner closely with facility management, transportation, and other workplace teams to deliver a seamless service experience across the site.• Anticipate employee and guest needs, respond with care, and take proactive steps to improve comfort, convenience, and satisfaction.• Monitor for potential operational or security concerns and escalate issues appropriately to help prevent disruption to business activities.• Contribute to ongoing service improvements by identifying better ways to enhance workplace experience performance and support team objectives.• Assist with additional site-related duties as needed and maintain schedule flexibility to support campus operating hours.
2026-04-28T18:13:38Z

Medical Customer Service Rep

Dublin, OH
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a compassionate and composed Medical Customer Service Rep to support a busy physician group in Dublin, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing high-volume inbound calls, and creating a positive experience during scheduling and intake conversations. The person in this role will communicate with empathy, handle sensitive situations professionally, and help patients navigate appointments, billing questions, and general service needs. Responsibilities: • Respond to incoming patient calls promptly and professionally, providing clear guidance and a supportive experience. • Coordinate new patient intake and update essential information accurately within the appropriate systems. • Reschedule, confirm, and adjust appointments while ensuring patients understand next steps and timing. • Address patient concerns with patience and tact, using de-escalation techniques to resolve challenging interactions. • Build trust with callers by demonstrating empathy, active listening, and a service-focused approach. • Assist with routine billing-related questions and direct more complex issues to the appropriate department when needed. • Document call details thoroughly to maintain accurate records and support continuity of care. • Work closely with clinic staff and operational teams to ensure scheduling and patient service processes run smoothly.
2026-04-30T19:54:05Z

4 6