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1797 results for Customer Experience Specialist in Secondary
- San Francisco, CA
- onsite
- Temporary / Contract
- 24.00 - 24.00 USD / Hourly
- We are looking for a Customer Service Representative to support customers in San Francisco, California in a Contract position. In this role, you will create a positive service experience by listening carefully, providing accurate guidance, and helping each customer move through the application or order process efficiently. The ideal candidate is dependable during scheduled hours, confident handling high call volumes, and open to feedback that strengthens performance and service quality.<br><br>Responsibilities:<br>• Respond to inbound customer calls with professionalism, clarity, and a solutions-focused approach.<br>• Place outbound calls as needed to gather missing details, provide updates, and help move customer requests toward completion.<br>• Guide customers through forms, applications, or order-related questions so submissions are accurate and complete the first time.<br>• Enter and update customer information carefully in internal systems while maintaining strong attention to detail.<br>• Monitor open or pending requests and follow up promptly to reduce delays and keep cases progressing.<br>• Remain available and consistently on queue during scheduled working hours, including the core 9:00 a.m. to 3:00 p.m. coverage period.<br>• Apply coaching and performance feedback quickly to improve call handling, accuracy, and overall customer experience.
- 2026-11-05T22:28:46Z
- Doral, FL
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.</p><p>• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.</p><p>• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.</p><p>• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.</p><p>• Enter customer and order information carefully into internal records to help maintain accurate documentation.</p><p>• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.</p><p>• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.</p>
- 2026-11-07T16:18:40Z
- New Gloucester, ME
- onsite
- Temporary / Contract
- 25.00 - 28.00 USD / Hourly
- <p>We are seeking a detail-oriented and student-focused Financial Aid Advisor contractor to join our Financial Aid team. This individual will assist students and families throughout the financial aid process, with a strong emphasis on loan processing, compliance, and customer service. The ideal candidate is knowledgeable about federal, state, and institutional aid programs and is committed to helping students achieve their educational goals.</p><p><br></p><p>Counsel students and families on financial aid options, eligibility requirements, and application processes.</p><p>Review, verify, and process financial aid documentation in accordance with federal, state, and institutional regulations.</p><p>Manage and process student loan applications, certifications, disbursements, and related documentation.</p><p>Maintain accurate student records and ensure compliance with applicable financial aid policies and procedures.</p><p>Respond to inquiries via phone, email, and in-person meetings in a professional and timely manner.</p><p>Resolve financial aid issues and provide guidance on loan repayment, budgeting, and financial literacy.</p><p>Collaborate with Admissions, Student Accounts, and Registrar teams to support student success.</p><p>Monitor financial aid files for completeness and follow up with students regarding outstanding requirements.</p><p>Assist with audits, reporting, and compliance reviews as needed.</p>
- 2026-11-11T15:28:41Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
- 2026-11-03T16:13:37Z
- Stockton, CA
- onsite
- Temporary / Contract
- 15.84 - 18.34 USD / Hourly
- We are looking for an experienced Customer Service Representative to support clients in Stockton, California through responsive, detail-oriented service in a fast-paced banking environment. This Long-term Contract position is ideal for someone who enjoys handling customer inquiries, maintaining accurate account records, and using sound judgment when addressing sensitive requests. The right candidate will be comfortable working with phone-based interactions and digital tools while delivering dependable support to business clients.<br><br>Responsibilities:<br>• Manage incoming and outgoing customer calls, providing timely assistance and clear follow-up on service-related questions.<br>• Record client interactions accurately in the organization’s system, including notes, status updates, and scheduled follow-up activities.<br>• Maintain customer records by updating account details and routing issues to the appropriate internal contact when additional support is needed.<br>• Assist with order entry and related service requests while ensuring information is complete and processed correctly.<br>• Use spreadsheets, shared calendars, video conferencing platforms, and web-based applications to coordinate daily customer service tasks.<br>• Recognize situations involving confidential or sensitive information and guide clients to approved secure submission methods when necessary.<br>• Escalate inquiries related to pricing, approvals, funding, or other specialized matters to the proper team for resolution.
- 2026-11-11T15:38:41Z
- Billings, MT
- remote
- Temporary / Contract
- 17.00 - 19.00 USD / Hourly
- <p>We are currently hiring multiple Remote Healthcare Customer Service Representatives for an opportunity supporting Medicare and Medicaid members in the State of Montana.</p><p>This is a 100% remote position with equipment provided.<u> </u><strong><u>Candidates residing in Montana or other states within the Mountain Time Zone are strongly preferred.</u></strong></p><ul><li>Handle inbound and outbound calls to assist patients and members with healthcare-related inquiries.</li><li>Schedule, reschedule, confirm, and cancel medical appointments.</li><li>Verify Medicare, Medicaid, and other insurance eligibility.</li><li>Obtain and update patient demographic information in scheduling systems.</li><li>Assist patients with general questions regarding appointments, coverage, and services.</li><li>Accurately document interactions and maintain patient confidentiality.</li><li>Follow established procedures and meet customer service expectations.</li></ul><p><br></p>
- 2026-11-11T20:48:46Z
- Bangor, ME
- onsite
- Temporary / Contract
- 19.00 - 21.00 USD / Hourly
- <p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process.</p><p><br></p><p>Available Schedule:</p><p>Overnight </p><p><br></p><p>12pm -12am Thursday, Friday, Saturday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.</p><p>• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.</p><p>• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.</p><p>• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.</p><p>• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.</p><p>• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.</p><p>• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.</p><p>• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.</p><p>• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.</p>
- 2026-10-29T15:08:45Z
- Albany, NY
- onsite
- Temporary / Contract
- 17.00 - 18.00 USD / Hourly
- <p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
- 2026-10-19T15:18:46Z
- Santa Cruz, CA
- onsite
- Temporary / Contract
- 25.00 - 25.00 USD / Hourly
- We are looking for a customer-focused Call Center Specialist to support patient communication for a community health organization in California. This Long-term Contract position is ideal for someone who is comfortable handling a busy phone environment, guiding callers to the right resources, and helping patients with scheduling and refill-related requests. The person in this role will serve as an important first point of contact and contribute to a smooth, attentive experience for every caller.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls each day while maintaining a calm, helpful, and attentive approach.<br>• Serve as the first point of contact for patients, providing accurate information and directing calls to the appropriate departments or team members.<br>• Coordinate appointment scheduling and make updates to patient information as needed during each interaction.<br>• Assist with prescription refill requests by gathering necessary details and forwarding information through the proper channels.<br>• Create and submit service tickets or internal requests to support timely follow-up and issue resolution.<br>• Document call details clearly and accurately in customer service or office systems to maintain organized records.<br>• Work closely with front office and support staff to help balance call coverage and maintain responsive service levels.
- 2026-11-11T19:38:44Z
- Hamilton, NJ
- onsite
- Temporary to Hire
- 17.00 - 18.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to support daily client interactions in Hamilton, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers by phone and email. The person in this role will handle service requests, maintain accurate records, and provide dependable follow-through to ensure a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer calls, respond to questions, and resolve concerns with professionalism and accuracy.</p><p>• Place outbound calls when needed to confirm information, provide updates, or assist with follow-up on service requests.</p><p>• Enter and update customer, order, and service details in internal systems with strong attention to accuracy.</p><p>• Respond to email inquiries in a timely manner and ensure written communication is clear and courteous.</p><p>• Support order processing activities by reviewing information, recording details, and coordinating next steps.</p><p>• Schedule appointments and confirm timing with customers while maintaining an organized calendar of requests.</p><p>• Use Microsoft Word and Excel to document activity, track information, and prepare routine customer service records.</p><p>• Work collaboratively with team members to deliver efficient service and maintain a consistent customer experience.</p>
- 2026-11-10T22:08:45Z
- Saline, MI
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
- 2026-11-09T22:58:42Z
- Roanoke, VA
- onsite
- Temporary to Hire
- 17.00 - 17.00 USD / Hourly
- <p>We are looking for a Patient Access Specialist to support a busy healthcare setting in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing front-end administrative processes, and maintaining accuracy in a fast-moving environment. The person in this role will serve as an important point of contact for patients while coordinating registration, scheduling, and insurance-related tasks with professionalism and care. <strong>PLEASE NOTE: Positions available include overnight and weekend shifts. You must be flexible to these hours to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and help create a welcoming front-desk experience.</p><p>• Complete patient intake and registration activities while ensuring demographic and insurance information is entered correctly.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up scheduling needs.</p><p>• Collect co-pays and other patient payments and reconcile daily financial transactions accurately.</p><p>• Partner with clinical staff and office personnel to keep patient flow organized and efficient throughout the day.</p><p>• Respond to patient questions and concerns promptly, using sound judgment to resolve issues or route them appropriately.</p><p>• Maintain confidentiality of patient records and handle all information in compliance with privacy standards.</p>
- 2026-10-29T16:23:47Z
- Hunt Valley, MD
- onsite
- Permanent / Full Time
- 65000.00 - 75000.00 USD / Yearly
- <p>Robert Half is seeking a Customer Service Representative to join a growing manufacturing organization that values customer satisfaction, operational excellence, and strong cross-functional teamwork. This role serves as the primary point of contact for customers, ensuring accurate order processing, proactive communication, and timely resolution of customer inquiries. The ideal candidate will have experience supporting customers within a manufacturing environment and a strong understanding of order management, lead times, production schedules, and customer account support.</p><p><br></p><p>Key Responsibilities</p><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build and maintain strong relationships with customers through professional, responsive communication.</li><li>Provide timely updates regarding order status, production schedules, shipments, and delivery commitments.</li><li>Manage customer expectations related to lead times, product availability, and expedited requests.</li><li>Coordinate with internal departments to ensure customer requirements are met.</li><li>Monitor customer performance metrics and assist with maintaining customer scorecards and service reports.</li><li>Escalate service, quality, or delivery concerns as needed and help drive resolution.</li></ul><p>Order Processing & Coordination</p><ul><li>Enter customer orders accurately into the ERP system.</li><li>Review customer purchase orders to verify product specifications, quantities, pricing, delivery requirements, and contractual terms.</li><li>Confirm order receipt and communicate expected delivery timelines.</li><li>Monitor open orders, backlog reports, and shipment schedules to identify and address potential delays.</li><li>Partner with production, planning, quality, inventory, and shipping teams to prioritize customer requirements and expedite orders when necessary.</li><li>Maintain accurate customer records and documentation.</li></ul><p>Returns & Issue Resolution</p><ul><li>Process customer returns, credits, and replacement requests.</li><li>Coordinate with internal departments to investigate product concerns and determine appropriate corrective actions.</li><li>Track return requests through completion and provide regular status updates to customers.</li><li>Ensure all customer issues are documented, resolved promptly, and closed professionally.</li><li>Support continuous improvement initiatives by identifying recurring customer concerns and recommending solutions.</li></ul><p>Reporting & Performance Tracking</p><ul><li>Generate customer account reports and service metrics.</li><li>Monitor on-time delivery performance, order accuracy, and customer satisfaction indicators.</li><li>Communicate account status updates and performance trends to management.</li><li>Assist in preparing customer-facing reports and business reviews.</li></ul><p><br></p><p><br></p>
- 2026-11-10T18:38:43Z
- Honolulu, HI
- onsite
- Temporary / Contract
- 20.00 - 22.00 USD / Hourly
- <p>Robert Half is seeking a Customer Service Representative for a growing Honolulu organization. This role requires excellent communication skills, a professional phone presence, and the ability to provide exceptional customer support while handling a high volume of inquiries. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Assist customers with questions, concerns, and service requests</li><li>Process orders, update customer records, and maintain accurate documentation</li><li>Respond to emails and other customer inquiries in a timely manner</li><li>Resolve customer issues and escalate complex matters when necessary</li><li>Maintain detailed notes and records within company systems</li><li>Provide general administrative support as needed</li></ul><p><br></p>
- 2026-11-06T19:38:44Z
- Getzville, NY
- onsite
- Permanent / Full Time
- 60000.00 - 70000.00 USD / Yearly
- <p>Jenny Bour with Robert Half looking for a <strong>Customer Service - Logistics Specialist</strong> to support commercial trading activity by coordinating order execution, shipment flow, and customer account needs from start to finish. This Customer Service - Logistics Specialist position works closely with internal trading partners as well as customers, suppliers, warehouses, and carriers to keep contracts moving accurately and on schedule. Based in Getzville, New York, the role calls for strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary contact for assigned customer accounts, ensuring contract activity is handled accurately and service issues are addressed promptly.</li><li>Prepare, review, and maintain shipping and transaction records such as invoices, bills of lading, warehouse paperwork, and other required logistics documentation.</li><li>Coordinate daily movement of goods with warehouses, producers, and trucking providers to confirm shipments align with customer specifications and delivery commitments.</li><li>Arrange product releases and delivery schedules in accordance with contract terms and operational timelines.</li><li>Evaluate freight options, negotiate transportation pricing, and authorize appropriate logistics expenses when needed.</li><li>Resolve transportation and fulfillment challenges by adjusting shipment plans, communicating updates, and minimizing delivery disruptions.</li><li>Track billing activity and outstanding receivables, partnering with customers and internal teams to help keep accounts current.</li><li>Manage packaging details and unit-of-measure conversions to support accurate inventory handling and successful order fulfillment.</li></ul>
- 2026-10-23T16:54:08Z
- Indianapolis, IN
- onsite
- Temporary to Hire
- 16.00 - 16.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.</p><p>• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.</p><p>• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.</p><p>• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.</p><p>• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.</p><p>• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.</p><p>• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.</p><p>• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.</p>
- 2026-10-28T13:08:45Z
- Pittsburgh, PA
- remote
- Temporary / Contract
- 20.00 - 25.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.</p><p><br></p><p><br></p><p><br></p>
- 2026-10-29T16:08:45Z
- Urbandale, IA
- onsite
- Temporary to Hire
- 18.00 - 20.00 USD / Hourly
- <p>We are looking for Customer Service Representatives to join a team in Urbandale, Iowa. This contract opportunity is ideal for someone who enjoys helping customers, communicating clearly, and handling a fast-paced workload in a structured office setting. In this role, you will support members by resolving service inquiries, providing accurate information, and assisting with policy and renewal-related questions. This is a fully onsite position with training, ongoing support, and opportunities to grow within a business services environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive service to customers by handling incoming inquiries.</p><p>• Prepare clear verbal and written responses using available reference materials to address questions and resolve concerns.</p><p>• Contact customers to obtain incomplete or missing details needed to process requests or provide next steps.</p><p>• Assist users with basic website navigation issues and help troubleshoot simple online access or functionality problems.</p><p><br></p><p>Please apply today through our Robert Half website or give me a call if you have any questions! 515.706.4974 - I'm excited to hear from you!</p>
- 2026-11-02T20:34:03Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 22.00 - 25.00 USD / Hourly
- <p>BILINGUAL SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE</p><p><br></p><p><br></p><p>We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern.</p><p>• Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently.</p><p>• Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience.</p><p>• Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support.</p><p>• Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner.</p><p>• Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations.</p><p>• Provide support to other departments when service needs require cross-functional assistance.</p><p>• Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.</p>
- 2026-11-11T22:28:44Z
- New Braunfels, TX
- onsite
- Permanent / Full Time
- 60000.00 - 70000.00 USD / Yearly
- We are looking for an Accounts Receivable Specialist to join a team in New Braunfels, Texas and oversee billing and payment activities with a strong focus on accuracy and follow-through. This position supports construction-related invoicing, account maintenance, and collections while helping keep customer balances current and documentation complete. The ideal candidate brings practical experience in receivables, strong attention to detail, and the ability to work effectively with internal teams and clients.<br><br>Responsibilities:<br>• Create and submit progress invoices and other customer billings, ensuring charges are supported by accurate project documentation.<br>• Oversee day-to-day receivables activity, including invoice processing, payment application, account updates, and collection efforts.<br>• Monitor contract amounts, approved changes, retained balances, and scheduled payment milestones tied to project work.<br>• Examine billing backup and contract details to confirm invoices align with customer requirements and agreed terms.<br>• Reconcile client accounts, research payment differences, and resolve short pays or disputed amounts in a timely manner.<br>• Communicate with customers regarding open balances and follow up consistently to support prompt payment.<br>• Maintain organized records for invoice status, aging trends, and collection notes to support visibility across accounts.<br>• Partner with project stakeholders, accounting personnel, and customers to address billing questions and payment concerns.<br>• Prepare aging analysis and assist with month-end tasks, reconciliations, reporting needs, and audit support.
- 2026-11-06T15:33:43Z
- Lombard, IL
- onsite
- Temporary / Contract
- 17.58 - 20.35 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing-related operation in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and stays organized in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls promptly, maintaining a courteous and attentive communication style throughout each interaction.</p><p>• Investigate customer questions related to photo enforcement programs and provide clear, accurate information to resolve concerns.</p><p>• Record complete and precise notes from each customer interaction in the appropriate system on a daily basis.</p><p>• Escalate complex or sensitive issues to the Team Lead quickly to support timely resolution.</p><p>• Guide customers through payment processing, including assistance with credit card transactions for violations.</p><p>• Review work email and internal communication channels each day to stay current on updates and service needs.</p><p>• Support additional customer service and administrative tasks as needed to meet team objectives.</p><p><br></p><p>The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
- 2026-11-10T17:48:58Z
- Fitchburg, MA
- onsite
- Permanent / Full Time
- 50000.00 - 52000.00 USD / Yearly
- <p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
- 2026-11-10T17:43:45Z
- Skokie, IL
- onsite
- Permanent / Full Time
- 52000.00 - 62400.00 USD / Yearly
- <p>On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Compensation: $25-$30 per hour </p><p>Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid </p><p>Benefits: Medical, Dental, Vision, PTO</p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and customer inquiries with timely</p><p>• Reach out to new and existing leads to encourage next steps</p><p>• Arrange sales consultations, customer visits, and installation appointments</p><p>• Work closely with sales representatives and installers to align schedules</p><p>• Confirm upcoming appointments and installation dates</p><p>• Maintain complete and current customer records </p><p>• Provide administrative support as needed </p>
- 2026-10-28T18:54:06Z
- Escondido, CA
- remote
- Temporary / Contract
- 26.00 - 33.00 USD / Hourly
- <p>Robert Half is seeking an experienced Accounts Receivable Specialist to join the accounting department of a well-established industrial distribution company. This position will oversee a broad range of receivables activities, including customer invoicing, account maintenance, payment follow-up, and reconciliation. Working closely with the sales, customer service, and operations teams, this individual will help ensure invoices are accurate, customer accounts remain current, and billing issues are resolved efficiently. The ideal candidate is proactive, comfortable managing a large volume of customer accounts, and able to identify discrepancies before they affect the company's cash flow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily accounts receivable activities for an assigned portfolio of commercial customers.</li><li>Generate, review, and distribute customer invoices for product orders and service transactions.</li><li>Verify pricing, purchase order details, shipping documentation, and billing terms before invoice submission.</li><li>Monitor customer balances and review aging reports to identify overdue accounts.</li><li>Follow up with customers regarding outstanding invoices and payment discrepancies.</li><li>Reconcile customer accounts and research deductions, credits, returns, and short payments.</li><li>Coordinate with sales and warehouse teams to resolve order-related billing disputes.</li><li>Process credit memos, account adjustments, and customer account updates with appropriate approvals.</li><li>Maintain accurate AR records and prepare customer statements as needed.</li><li>Assist with cash applications and payment posting during high-volume periods.</li><li>Prepare monthly receivables reports and support month-end close activities.</li><li>Identify recurring billing issues and recommend improvements to invoicing and collection procedures.</li></ul><p><br></p>
- 2026-11-12T22:58:44Z
- Oakland, CA
- remote
- Temporary / Contract
- 25.00 - 26.00 USD / Hourly
- <p>We are seeking a Housing Specialist to assist residents and applicants with housing programs, resources, and support services.</p><p><strong>Responsibilities:</strong></p><ul><li>Conduct eligibility screenings and assessments</li><li>Assist with applications and documentation</li><li>Maintain program compliance and records</li><li>Coordinate referrals and supportive services</li><li>Provide exceptional service to residents and applicants</li></ul><p><br></p>
- 2026-11-06T21:04:15Z