911 results for Customer Experience Specialist in Secondary

Customer Experience Specialist

Overland Park, KS
onsite
Temporary
19.00 - 19.00 USD / Hourly
We are looking for a dedicated Customer Experience Specialist for a 9-month contract at a company in Overland Park, KS In this long-term contract role, you will play a vital part in delivering exceptional service and support to customers by addressing inquiries, resolving concerns, and ensuring satisfaction. This is an excellent opportunity to contribute to a team focused on enhancing customer relationships and achieving program success. Responsibilities:• Build and maintain strong relationships with customers and internal teams to enhance overall satisfaction and program usage.• Manage customer inquiries, concerns, and requests, ensuring prompt and accurate resolution.• Handle escalated issues by directing them to the appropriate team members or leadership when necessary.• De-escalate challenging interactions while maintaining professionalism and delivering outstanding support.• Document customer interactions, feedback, and complaints accurately in company systems.• Meet or exceed departmental metrics, including service level agreements and performance standards.• Actively participate in training sessions and contribute to team discussions to improve processes and documentation.• Provide valuable insights during client reviews and collaborate on actionable plans to enhance program outcomes.• Support new program implementations by offering feedback and assistance with processes and procedures.• Complete administrative tasks such as account updates, billing preparation, and onboarding new users efficiently.
2026-03-02T17:08:46Z

Part Time Customer Experience Specialist

Carmel, IN
onsite
Temporary
18.05 - 19.00 USD / Hourly
We are looking for a dedicated Part-time Customer Experience Specialist to join our team in Carmel, Indiana. In this long-term contract position, you will play a key role in ensuring exceptional customer satisfaction and retention by addressing customer needs and collaborating across departments. This role requires strong communication skills, proficiency in technology tools, and a focus on improving processes to enhance overall customer experiences. This position is on-site on Tuesday, Wednesday and Thursday 10:00am-2:00pm. Responsibilities:• Collect and document customer feedback using survey tools to ensure accurate reporting.• Analyze feedback and share insights with management to drive strategic improvements.• Monitor customer check-in schedules and track completion statuses effectively.• Utilize AI tools and software like Microsoft Outlook, Teams, Excel, and Word to summarize feedback and communicate efficiently.• Collaborate with sales, operations, and technical teams to deliver seamless customer experiences.• Participate in initiatives to improve processes and refine program strategies.• Provide valuable feedback to leadership to inform decision-making and enhance customer satisfaction.• Respond promptly and professionally to customer inquiries via email and other platforms.
2026-02-25T14:28:42Z

Customer Experience Specialist

Omaha, NE
onsite
Temporary
18.00 - 22.00 USD / Hourly
Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. What You’ll Do: Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. Collaborate with internal teams to ensure smooth order fulfillment and timely communication. Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.
2026-02-25T16:03:45Z

Customer Service Specialist

Vista, CA
onsite
Temporary
24.00 - 28.00 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T18:44:19Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-06T14:58:40Z

Customer Service Specialist

Pensacola, FL
onsite
Permanent
21.00 - 22.50 USD / Hourly
We are looking for a proactive and detail-oriented person for Client Services to join our team. This role blends customer service, administrative support, and billing responsibilities, making it perfect for someone who enjoys variety and thrives in a collaborative environment.Key Responsibilities• Serve as the first point of contact for clients: answer and route calls, greet visitors, and manage front desk operations.• Respond to customer inquiries and prepare accurate quotes.• Process sales orders, verify pricing, and coordinate with shipping and warehouse teams to ensure timely delivery.• Generate, review, and track invoices; collaborate with accounting for payment processing and reconciliation.• Maintain accurate records in CRM and order management systems.• Perform general administrative tasks, including filing and light office upkeep.
2026-03-05T21:29:09Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary
20.00 - 23.00 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-02-13T16:28:41Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary
18.00 - 22.00 USD / Hourly
We are seeking a Medical Customer Service Specialist to serve as the main point of contact for patients and healthcare providers. In this position, you will help ensure a positive experience for patients by answering inquiries, addressing concerns, verifying information, and supporting the routine operations of a medical office or healthcare setting. Schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m. Key Responsibilities:<ul><li>Deliver prompt, professional assistance to patients via phone, email, and in person</li><li>Manage patient registration, appointment scheduling, and insurance eligibility confirmation</li><li>Respond accurately to questions regarding billing, claims, and account matters</li><li>Maintain compliance with HIPAA regulations to safeguard patient information</li><li>Collaborate with clinical and administrative staff to coordinate patient services and communication</li><li>Document all interactions and track issues to ensure timely follow-up and resolution</li><li>Provide information to patients regarding office procedures, available services, and next steps</li></ul>
2026-03-04T17:04:09Z

Customer Service Specialist - Mortgage

Albuquerque, NM
onsite
Temporary
18.00 - 21.00 USD / Hourly
Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs) Role Overview: Mortgage Servicing Customer Service RepresentativeIn this role, you will:- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.- Follow established standard operating procedures across systems, topics, and communication channels.- Accurately document all customer interactions in the designated database.- Stay current on FHA mortgage processes, updates, and procedural changes.
2026-02-26T23:14:08Z

Customer Service Specialist - Mortgage

Indianapolis, IN
onsite
Temporary
18.00 - 21.00 USD / Hourly
Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs) Role Overview: Mortgage Servicing Customer Service RepresentativeIn this role, you will:- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.- Follow established standard operating procedures across systems, topics, and communication channels.- Accurately document all customer interactions in the designated database.- Stay current on FHA mortgage processes, updates, and procedural changes.
2026-02-26T23:14:08Z

Customer Support Specialist

Littleton, CO
onsite
Temporary
21.00 - 22.00 USD / Hourly
Customer Order Specialist About the RoleWe are seeking a detailed-oriented, customer-focused Customer Order Specialist to support our product lines. This role goes beyond traditional customer service—our team members become true product specialists, helping customers, suppliers, and field sales associates navigate product options, customization needs, and the order lifecycle from quote to delivery. This position offers a structured training program (typically 6–8 months), giving you the time and support needed to learn our products, systems, and processes thoroughly. Key Responsibilities Order Processing & Product Support<ul><li>Process customer orders with a deep understanding of product features, customization options, adjustability, and adaptability.</li><li>Provide expert guidance to customers, helping them identify the right products or adaptations to meet end‑user needs.</li><li>Handle email quote requests and enter orders accurately; manage custom orders by identifying missing information and clarifying requirements.</li></ul>Customer & Supplier Communication<ul><li>Respond to customer and supplier inquiries via phone and email regarding order status, quotations, returns, repairs, and general product questions.</li><li>Support clinics and suppliers who use our products, answering all incoming questions with professionalism and accuracy.</li><li>Follow up proactively with customers and suppliers, providing updates and maintaining detailed notes for continuity.</li></ul>Collaboration & Sales Support<ul><li>Partner closely with field sales associates; support key account relationships when needed.</li><li>Use sales communication tools to help achieve top-line sales objectives.</li><li>Maintain up‑to‑date knowledge of all products and internal systems.</li></ul>Workflow & Call Volume<ul><li>Manage a moderate call volume (typically 10 - 20 calls per day)</li><li>Dedicate more time to data entry and email-based order processing vs. nonstop phone support.</li><li>Utilize email templates and internal resources to ensure consistent communication.</li></ul>Training & Development<ul><li>Participate in a structured learning path that gradually builds proficiency in products, quoting, and order processing.</li><li>Demonstrate strong attention to detail and accuracy to reduce re-work and support high-quality outcomes.</li></ul>
2026-03-10T15:04:30Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000.00 - 55000.00 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T22:13:39Z

Customer Account Specialist

Cheshire, CT
onsite
Permanent
60000.00 - 65000.00 USD / Yearly
Customer Account Specialist Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. Position Overview:This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.Key Responsibilities:<ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul> Qualifications:<ul><li>Education/Experience: 2+ years of relevant experience.</li><li>Skills: Proficient with MS Suite; solution-driven mindset.</li><li>Personality Traits: Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul> Why Join Us?<ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul> To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-02-27T15:13:50Z

EDI & Order Management Specialist (B2B Customer Service)

Collierville, TN
remote
Temporary
21.00 - 24.00 USD / Hourly
Job Title: EDI & Order Management Specialist (B2B Customer Service)Location: Collierville, TN (Onsite)Department: Customer Operations / Order ManagementPosition OverviewWe are seeking a detail-oriented EDI & Order Management Specialist to support our B2B customer operations team. This role is responsible for managing electronic data interchange (EDI) transactions, processing customer orders through an ERP system, and providing exceptional support to key business clients. The ideal candidate has strong experience with EDI processes, order entry, B2B account management, and ERP systems, along with a commitment to accuracy and customer satisfaction.Key Responsibilities<ul><li>Process and manage EDI transactions including purchase orders, order confirmations, invoices, and shipment notices.</li><li>Perform high-volume order entry and validation within the company’s ERP system.</li><li>Monitor EDI transmissions to ensure successful processing and resolve any data or mapping errors.</li><li>Serve as the primary point of contact for B2B customers, responding to order inquiries, shipment updates, and account-related questions.</li><li>Maintain and manage assigned B2B accounts, ensuring timely order processing and strong customer relationships.</li><li>Collaborate with internal teams including sales, logistics, and accounting to resolve order discrepancies and customer issues.</li><li>Review incoming orders for pricing, quantities, and product accuracy before entry into the ERP system.</li><li>Identify opportunities to improve order processing workflows and customer experience.</li><li>Maintain accurate customer records and documentation within internal systems.</li></ul>
2026-03-11T16:38:42Z

Customer Service/Procurement Specialist

Wallingford, CT
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Customer Service / Procurement SpecialistOur global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.Key Responsibilities:<ul><li>Assemble and ship sample packages, ensuring prompt delivery and follow-up.</li><li>Support the sales team with RFQs and pricing </li><li>Enter and acknowledge sales orders accurately and efficiently.</li><li>Maintain direct relationships with assigned customer accounts.</li><li>Prepare customer status reports, quotations, and follow-up communications.</li><li>Process sales invoices and shipping documents.</li><li>Complete special projects as assigned and provide administrative support </li><li>Assist in packing and shipping finished orders with required paperwork.</li></ul> Requirements:<ul><li>2+ years’ experience in manufacturing, supply chain, customer service, or account management.</li><li>Detail-oriented with strong organizational and communication skills.</li><li>Comfortable with order entry systems and standard office software.</li><li>Professionalism and the ability to manage multiple tasks and priorities.</li></ul> This is a fantastic opportunity to join a global, multi-location company with excellent benefits and professional development.Apply today or send your resume to Kelsey.Ryan@roberthalf(.com)
2026-02-27T15:13:50Z

Customer Success Specialist

Austin, TX
onsite
Temporary
31.66 - 36.66 USD / Hourly
Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued. Responsibilities:• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.• Enhance forecasting accuracy for renewals and provide detailed reports to management.• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.
2026-03-13T13:33:45Z

Customer Success Specialist

Battle Creek, MI
onsite
Contract / Temporary to Hire
17.41 - 21.50 USD / Hourly
We are looking for a dedicated and resourceful Customer Success Specialist to join our team in Battle Creek, Michigan. In this contract-to-permanent role, you will provide exceptional customer service and administrative support within a manufacturing company. This position offers the opportunity to grow with the organization and transition to a permanent role as the company continues to expand. This role is 100% onsite, M-F 8am-5pm. Responsibilities:• Respond to customer inquiries via phone and email, ensuring prompt and accurate resolutions.• Deliver detailed product information and address customer concerns to maintain satisfaction.• Support order processing by managing documentation and performing clerical tasks.• Organize and maintain office systems to ensure a smooth workflow.• Collaborate effectively with team members and management to meet business objectives.• Uphold a clean and organized workspace, contributing to a productive environment.• Utilize accounting software to support administrative functions without performing accounting tasks.• Ensure timely communication and follow-up with customers regarding requests and complaints.• Adapt to changing priorities and operate independently to meet deadlines.
2026-03-13T15:38:41Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.10 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams.• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms.• Overcoming vendor objections by proposing alternative payment options.• Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly.• Demonstrating efficient oral and written communication with customers, department personnel, and management.• Adeptly cross-selling additional products and services.• Transferring calls to the appropriate department or personnel.• Providing customers with accurate account information in a fast-paced setting.• Displaying good interpersonal skills and teamwork awareness.• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques.• Completing additional tasks assigned based on business needs Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T14:53:43Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.10 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams. • Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. • Overcoming vendor objections by proposing alternative payment options. • Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly. • Demonstrating efficient oral and written communication with customers, department personnel, and management. • Adeptly cross-selling additional products and services. • Transferring calls to the appropriate department or personnel. • Providing customers with accurate account information in a fast-paced setting. • Displaying good interpersonal skills and teamwork awareness. • Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. • Completing additional tasks assigned based on business needs. Benefits and Perks: • Medical, Dental & Vision benefits from the 1st month after hire. • Automatic enrollment into our 401k plan (subject to eligibility requirements).• Access to company-wide virtual fitness classes.• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.• Employee discounts with major providers.• Contributions to various local and national philanthropic organizations.• A dynamic culture with company-wide contests and prizes. Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T14:59:07Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21.00 - 22.00 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-06T21:53:45Z

Customer Support Representative

San Diego, CA
remote
Temporary
20.00 - 20.00 USD / Hourly
About the Company Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused Customer Support Specialist to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment. Position OverviewThe Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.Key Responsibilities<ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
2026-02-27T17:23:47Z

Customer Support Specialist

Johnston, IA
onsite
Temporary
19.00 - 21.00 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-03-10T22:13:45Z

Workplace Experience Support Specialist

Cleveland, OH
remote
Temporary
21.00 - 22.00 USD / Hourly
<ul><li>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</li><li>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</li><li>Type: 100% ONSITE </li><li>Tentative Hourly Pay Rate: $22 per hour</li></ul>Essential Duties<ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul> Provides routine direction and support as necessary in one or more of the following areas:<ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
2026-02-27T18:23:44Z

Order Processing Specialist

San Diego, CA
remote
Temporary
22.00 - 25.00 USD / Hourly
Order Processing Specialist Robert Half is partnering with a growing organization in the healthcare and medical technology sector to identify an Order Processing Specialist. This temporary position plays a key role in supporting order management, electronic data interchange (EDI) processing, and customer communications while ensuring accurate invoicing and reporting. The ideal candidate is detail-oriented, organized, and comfortable managing high volumes of order and customer service activity in a fast-paced environment.Key Responsibilities:<ul><li>Process and invoice customer orders through the company’s ERP system and track orders through completion</li><li>Support the onboarding and configuration of new trading partners and customers</li><li>Receive, review, and process EDI orders while ensuring accuracy and timeliness</li><li>Verify order information including product details, quantities, pricing, and order identification numbers</li><li>Maintain accurate order records and provide shipping confirmations to customers</li><li>Respond to customer service inquiries via phone and email regarding orders, shipments, and account questions</li><li>Provide order updates and communicate effectively with customers and internal teams</li><li>Assist with general order entry tasks regardless of the order source</li><li>Support sales teams by responding to incoming inquiries and assisting with order-related requests</li><li>Process product replacement requests as needed in coordination with internal teams</li><li>Prepare and maintain sales and operational reports on a daily, weekly, and monthly basis</li><li>Identify opportunities to recommend additional products or services when appropriate</li></ul>
2026-03-09T21:33:43Z

Policy Service Specialist

Las Vegas, NV
onsite
Contract / Temporary to Hire
25.00 - 30.00 USD / Hourly
We are looking for a Policy Service Specialist to join our team in Las Vegas. In this role, you will play a vital part in supporting our annuity and life insurance operations by providing outstanding service to clients and carriers. This Contract to Permanent position offers an excellent opportunity for someone who is attentive to detail, thrives in a fast-paced, collaborative environment, and is committed to delivering exceptional customer experiences. Responsibilities:• Communicate proactively with clients to provide updates on their applications and follow up with carriers promptly.• Process incoming leads, verify application details for accuracy, and manage administrative tasks efficiently.• Collaborate with leadership on special projects and adjust to shifting priorities as needed.• Utilize Microsoft Outlook, Word, Excel, and other computer applications to organize client data and generate reports.• Address client inquiries with courtesy and empathy, offering effective solutions to resolve issues.• Ensure all records and information are processed with exceptional attention to detail.• Represent the company's values by maintaining courteous and effective communication.• Contribute to the success of the team by staying adaptable and open to new challenges.
2026-03-12T21:18:41Z