<p>We are looking for several detail-oriented Revenue Cycle Clerks to join our team in Federal Way, Washington. This long-term contract position focuses on managing and analyzing credit balances within the healthcare revenue cycle. The role involves critical thinking, problem-solving, and a strong ability to investigate and resolve discrepancies in medical claims. After completing a two-week in-office training, the position transitions to a fully remote setup.</p><p><br></p><p>Responsibilities:</p><p>• Analyze credit balances and determine appropriate actions to address overpayments from insurance payers.</p><p>• Conduct thorough investigations into medical claims to identify discrepancies and root causes.</p><p>• Process refunds and adjustments accurately, ensuring compliance with healthcare billing standards.</p><p>• Utilize payer portals and electronic remittance systems to review and resolve claims issues.</p><p>• Collaborate with internal teams to ensure proper documentation and resolution of revenue cycle tasks.</p><p>• Apply critical thinking to identify patterns and suggest process improvements.</p><p>• Participate in a structured training program combining classroom learning and hands-on practice.</p><p>• Handle retractions and adjust financial records based on investigative findings.</p><p>• Manage data using internal tools, Outlook, Excel, and SharePoint.</p><p>• Communicate effectively with stakeholders to address queries and provide updates.</p>
<p>Robert Half is seeking several <strong>Revenue Operations Specialists I</strong> to support one of our healthcare clients in their revenue cycle operations. This is a <strong>contract role </strong>with potential for full-time hire. The position begins with <strong>two weeks of onsite training in Federal Way, WA (October 6–17)</strong>, after which the role transitions to <strong>fully remote</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze and resolve credit balances resulting from overpayments by insurance payers.</li><li>Investigate claims to determine if a misbalance is valid and whether funds should be refunded.</li><li>Perform root cause analysis to identify discrepancies in payments.</li><li>Utilize payer portals and insurance forms to research and process retractions.</li><li>Communicate with insurance companies to verify claim details and initiate adjustments.</li><li>Work with electronic remittance advice (ERAs) and other common insurance documentation.</li><li>Collaborate with internal teams to ensure accurate and timely resolution of credit balances.</li><li>Participate in a structured training program: half-day classroom instruction and half-day hands-on floor training.</li><li>Receive company-provided equipment to support remote work after training completion.</li></ul><p><br></p>
<p>Robert Half is seeking several <strong>Revenue Operations Specialists I</strong> to support one of our healthcare clients in their revenue cycle operations. This is a <strong>contract role </strong>with potential for full-time hire. The position begins with <strong>two weeks of onsite training in Federal Way, WA (October 6–17)</strong>, after which the role transitions to <strong>fully remote</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze and resolve credit balances resulting from overpayments by insurance payers.</li><li>Investigate claims to determine if a misbalance is valid and whether funds should be refunded.</li><li>Perform root cause analysis to identify discrepancies in payments.</li><li>Utilize payer portals and insurance forms to research and process retractions.</li><li>Communicate with insurance companies to verify claim details and initiate adjustments.</li><li>Work with electronic remittance advice (ERAs) and other common insurance documentation.</li><li>Collaborate with internal teams to ensure accurate and timely resolution of credit balances.</li><li>Participate in a structured training program: half-day classroom instruction and half-day hands-on floor training.</li><li>Receive company-provided equipment to support remote work after training completion.</li></ul>
<p>Robert Half is seeking several <strong>Revenue Operations Specialists I</strong> to support one of our healthcare clients in their revenue cycle operations. This is a <strong>contract role </strong>with potential for full-time hire. The position begins with <strong>two weeks of onsite training in Federal Way, WA (October 6–17)</strong>, after which the role transitions to <strong>fully remote</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze and resolve credit balances resulting from overpayments by insurance payers.</li><li>Investigate claims to determine if a misbalance is valid and whether funds should be refunded.</li><li>Perform root cause analysis to identify discrepancies in payments.</li><li>Utilize payer portals and insurance forms to research and process retractions.</li><li>Communicate with insurance companies to verify claim details and initiate adjustments.</li><li>Work with electronic remittance advice (ERAs) and other common insurance documentation.</li><li>Collaborate with internal teams to ensure accurate and timely resolution of credit balances.</li><li>Participate in a structured training program: half-day classroom instruction and half-day hands-on floor training.</li><li>Receive company-provided equipment to support remote work after training completion.</li></ul>
We are looking for a Medical Collections Specialist to join our team in Federal Way, Washington. In this long-term contract position, you will play a vital role in ensuring the accurate management of medical billing, collections, and insurance claims. This is a remote opportunity within the healthcare industry, offering flexibility while maintaining regular communication with clinics, payers, and patients.<br><br>Responsibilities:<br>• Investigate and resolve insurance denials by conducting thorough account reviews from the start of patient treatment.<br>• Verify patient benefits and eligibility to ensure accurate billing and collection processes.<br>• Manage back-end collections by coordinating with payers and filing appeals to recover owed payments.<br>• Communicate effectively with clinics, payers, and patients to address outstanding balances and resolve discrepancies.<br>• Perform root cause analysis to identify underlying issues in billing or claims processing.<br>• Utilize spreadsheets and internal systems to organize and manage financial data efficiently.<br>• Collaborate with team members to meet revenue cycle goals and optimize collection efforts.<br>• Handle pre-authorizations and eligibility verifications for accurate claims submission.<br>• Demonstrate technical proficiency in Microsoft Excel and other internal systems used for billing and collections.<br>• Maintain an organized and methodical approach to all tasks, ensuring compliance with healthcare regulations.
