<p>Robert Half has an opening for a Product Technical Support with a client here in Clearwater, FL.</p><p>This is a full-time position, with a 90-day onboarding period before converting to a permanent/salaried employee.</p><p>This is a fully on-site position in their Clearwater office. $21-24/hr depending on experience. **There is also an opportunity to earn a 3-10% annual bonus.</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p>Summary:</p><p>We are looking for a dedicated In-Bound Technical Product Support Specialist to join our team in Clearwater, Florida. This role focuses on providing exceptional technical assistance to customers while ensuring high levels of satisfaction and efficiency. Candidates will have the opportunity to apply their mechanical, electrical, and troubleshooting expertise in a dynamic healthcare-related environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries to diagnose and resolve technical issues efficiently</li><li>Utilize mechanical and electrical knowledge, including tools like voltmeters, to identify and solve equipment problems</li><li>Deliver exceptional customer service by de-escalating challenging situations and maintaining professionalism</li><li>Collaborate with team members to ensure seamless communication and problem resolution</li><li>Develop and maintain comprehensive documentation for technical processes and training purposes</li><li>Adapt to new technologies and procedures while continuously enhancing technical skills</li><li>Demonstrate reliability and consistency in handling customer support tasks</li><li>Provide accurate troubleshooting guidance and solutions over the phone in a call center environment</li><li>Assist with repairs and maintenance of mechanical equipment as needed</li><li>Uphold high standards of teamwork and a positive attitude in all interactions</li></ul>
<p>We are looking for an Audio/Radio/Speaker Product Support Analyst, with service requests being handled in a call center/phone support environment, to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction and providing operational support to our sales and customer service teams. This role requires strong communication skills, a detail-oriented mindset, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key point of contact for sales teams, ensuring effective communication with customers.</p><p>• Provide backup support to customer service teams and sales staff during out-of-office periods.</p><p>• Respond to customer inquiries promptly and accurately, aiming to exceed service expectations.</p><p>• Assist team members in managing workload overflow to maintain consistent service quality.</p><p>• Process invoices for return authorizations in compliance with established guidelines.</p><p>• Coordinate with the Technical Services department to address and resolve customer service-related issues.</p><p>• Monitor inventory levels and delivery schedules to support operational success.</p><p>• Utilize Netsuite CRM to manage customer interactions and track service requests.</p><p>• Collaborate with teams to improve processes related to vehicle audio, video, and safety product installations.</p>
We are looking for a skilled Product Technical Support Analyst to join our team in Clearwater, Florida, on a Contract to permanent basis. In this role, you will provide top-tier technical support to customers, leveraging your mechanical and electrical expertise to ensure smooth operation and satisfaction. This position offers the opportunity to work in a healthcare-focused environment, addressing challenging technical issues while delivering exceptional service.<br><br>Responsibilities:<br>• Address customer inquiries to diagnose and resolve technical problems effectively.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to troubleshoot equipment issues.<br>• Maintain professionalism and deliver outstanding customer service, even in high-pressure situations.<br>• Collaborate with team members to share insights and ensure efficient problem-solving.<br>• Create and update detailed documentation for technical procedures and training purposes.<br>• Stay updated on emerging technologies and incorporate them into daily work processes.<br>• Assist in the repair and maintenance of mechanical equipment as required.<br>• Ensure consistent and reliable handling of customer support tasks.<br>• Foster teamwork and a positive work environment through clear communication and collaboration.
<p>We are seeking an experienced Low Voltage Service Manager to join our team in Land O'Lakes. This contract role provides the opportunity to oversee technical operations and manage technicians within a dynamic and rapidly growing company. You will play a vital role in ensuring smooth daily operations and maintaining high standards of service delivery.</p><p><br></p><p>Responsibilities:</p><ul><li><strong>Lead and develop teams</strong>: Guide, train, and promote professional standards for service technicians and coordinators, fostering a culture of accountability, respect, and adaptability.</li><li><strong>Operational excellence</strong>: Oversee scheduling and dispatch, ensure jobs are delivered on time and to quality standards, identify process gaps, and implement improvements.</li><li><strong>Customer relationship management</strong>: Act as main escalation point for service issues, communicate clearly and professionally with stakeholders, and prioritize speedy, solutions-oriented resolution.</li><li><strong>Compliance and documentation</strong>: Maintain strict adherence to local codes, safety standards, and company policies while ensuring thorough and accurate service records and documentation.</li><li><strong>Financial oversight</strong>: Monitor department budget, labor costs, profitability, and report performance metrics, seeking opportunities for growth and operational efficiency.</li><li><strong>Maintenance program leadership</strong>: Design, implement, and continuously improve preventive maintenance programs, service agreements, and inspection schedules, working with sales to drive renewals and retain customers.</li></ul><p><br></p>
<p>A Palm Harbor organization is seeking a part-time Payroll Specialist to support their weekly payroll processing. This role is ideal for someone experienced with complex payroll requirements and comfortable working independently in a small office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process weekly payroll for approximately 86 employees</li><li>Manage payroll components including:</li><li>Garnishments</li><li>Pension contributions</li><li>HSA</li><li>457 plans</li><li>Florida Retirement System</li><li>Payroll taxes</li><li>Ensure compliance with FLSA rules across multiple employee classes (e.g., 40-hour, 48-hour, and 53-hour schedules)</li><li>Review and resolve payroll discrepancies</li><li>Maintain accurate payroll records and documentation</li><li>Work within QuickBooks Desktop (QBD) for payroll entry and reconciliation</li><li>Provide general payroll support as needed</li></ul>
<p><strong>Summary</strong></p><p>The Low Voltage Service Manager leads a fast-paced service department responsible for installing, maintaining, and troubleshooting low voltage systems including security, access control, CCTV, data cabling, and related technologies.</p><p> </p><p>This role is critical in a hyper-growth environment and requires a leader who thrives in change, maintains composure under pressure, communicates clearly, and leads with accountability and humility. The ideal candidate is hands-on, solution-oriented, and focused on team success—not personal status.</p><p> </p><p><strong>Responsibilities</strong></p><p>Team Leadership & Culture</p><ul><li>Lead, train, and develop service technicians and coordinators in a high-expectation environment</li><li>Set clear standards for professionalism, communication, and accountability</li><li>Provide calm, direct leadership during high-pressure situations and escalations</li><li>Foster a team-first culture where respect, collaboration, and adaptability are non-negotiable</li></ul><p>Service Operations Management</p><ul><li>Schedule and dispatch technicians to meet aggressive service timelines</li><li>Ensure jobs are completed on time, within budget, and to quality standards</li><li>Actively identify operational gaps and coordinate potential implement process improvements</li></ul><p>Customer Relations</p><ul><li>Serve as the escalation point for service issues, maintaining a professional and composed demeanor at all times</li><li>Communicate clearly with customers, technicians, and leadership</li><li>Drive resolution, not excuses</li><li>Support service agreements and long-term customer satisfaction initiatives</li></ul><p>Compliance & Documentation</p><ul><li>Ensure all work complies with local codes</li><li>Maintain accurate service records, reports, and documentation</li><li>Enforce safety standards and company policies consistently</li></ul><p>Financial & Business Oversight</p><ul><li>Monitor labor costs, department budget, and profitability</li><li>Report on metrics and performance indicators to leadership</li><li>Identify opportunities for growth, efficiency, and scalability</li></ul><p><strong>Maintenance Program Development (Critical Function)</strong></p><ul><li>Design and launch preventive maintenance programs for low voltage systems</li><li>Create service agreement offerings, scopes, pricing models, and renewal processes</li><li>Partner with sales and leadership to convert install customers into maintenance clients</li><li>Establish inspection schedules, documentation standards, and reporting templates</li><li>Track recurring revenue, contract performance, and customer retention</li><li>Continuously improving the maintenance model to support long-term scalability</li></ul>
<p>Are you a NetSuite Administrator looking for a direct hire position in a smaller company where you will be the Subject Matter Expert within a small manufacturing office of around 50 employees in the East Tampa, FL area? If so, apply now. </p><p><br></p><p>FTE Opening for a stand along NetSuite Administrator role for a small manufacturing company in the East Hillsborough County Area with a ~50. </p><p><br></p><p>INTERVIEWS BEGINNING WITH OUR CLIENT FIRST WEEK OF FEBRUARY. S</p><p><br></p><p>We are looking for an experienced NetSuite IT Administrator/Implementation Specialist to take ownership of our ERP system and lead its integration into our business operations. Based in Gibsonton, Florida, this role requires a highly skilled individual with strong attention to detail who can manage the implementation, administration, and optimization of NetSuite while collaborating across multiple departments. The ideal candidate will bring deep technical expertise and a proactive approach to streamlining processes and driving efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead the comprehensive implementation of NetSuite, including migration from QuickBooks, ensuring alignment with business goals.</p><p>• Collaborate with internal teams and external partners to define project scope, deliverables, and timelines.</p><p>• Configure NetSuite modules such as financials, inventory management, manufacturing workflows, project costing, and reporting dashboards.</p><p>• Manage and validate data migration strategies, ensuring accuracy and reconciliation from legacy systems.</p><p>• Serve as the primary administrator, maintaining system roles, permissions, workflows, and customizations.</p><p>• Develop and maintain reports, KPIs, and dashboards to support business analytics and decision-making.</p><p>• Oversee system upgrades, testing, and change management processes to ensure smooth transitions.</p><p>• Identify and implement automation opportunities to enhance operational efficiency across departments.</p><p>• Train end-users, create documentation, and establish best practices for system usage.</p><p>• Ensure data integrity, compliance with governance standards, and audit readiness through robust system controls.</p>
<p>We are seeking experienced Control Testing professionals to join our Corporate & Investment Bank (CIB) Markets Operations organization. This role focuses on <strong>SOX and operational control testing</strong>, evaluating the design and effectiveness of controls executed by Operations teams across multiple lines of business within Markets and Payments. <strong>This role is 5 days on site.</strong></p><p><br></p><p>The ideal candidate brings a strong combination of <strong>control testing expertise, operational banking knowledge, and sales & trading product understanding</strong>. This is <strong>not a technical testing role</strong>; rather, it is focused on assessing whether operational controls are designed appropriately, executed effectively, and mitigating risk as intended.</p><p><br></p><p>Senior-level hires may also be responsible for <strong>team oversight, stakeholder management, and governance escalation</strong>.</p><p><br></p><p>Key Responsibilities</p><ul><li>Execute and/or oversee <strong>SOX and operational control testing</strong> across Markets and Payments Operations within the CIB</li><li>Assess the <strong>design and operating effectiveness of controls</strong> run by Operations teams across multiple business lines</li><li>Perform testing on controls related to:</li><li>Daily reconciliations and break management</li><li>Fund transfers and payment controls</li><li>NFA and regulatory checks</li><li>Call box controls, queues, dashboards, and monitoring processes</li><li>Design, document, and maintain <strong>testing scripts and procedures</strong> in accordance with the firm’s control framework</li><li>Review written procedures to assess <strong>risk coverage, control intent, and adequacy of mitigation</strong></li><li>Validate that controls are performed within established <strong>SLAs</strong>, including timely escalation of aged breaks and issues</li><li>Partner closely with Operations, Sales & Trading, Risk, and Governance teams to discuss findings and remediation</li><li>Lead walkthroughs, testing discussions, and stakeholder calls with <strong>clear executive presence and communication</strong></li><li>Escalate control deficiencies and themes to governance committees as required</li><li>(Senior/VP level) Manage or mentor junior testers and support team growth initiatives</li></ul>
<p>HOT OPENING. Permanent hire position that will require fully in-office at our client's location in Clearwater, FL. Local candidates only. </p><p><br></p><p>Will be setting up interviews with our client for the 2nd week of February. </p><p><br></p><p>We’re looking for a Digital Project Manager with strong experience leading web, ecommerce, and digital marketing initiatives. This person will coordinate cross‑functional teams, manage timelines and deliverables, and ensure digital projects move smoothly from concept to launch.</p><p><br></p><p>You’ll work closely with developers, designers, media specialists, and business stakeholders to drive high-quality execution across web development, Shopify builds, media buying, and process improvements.</p><p>This is a mid‑level role suited for someone who can blend technical understanding with excellent communication and project leadership.</p><p><br></p><p>What You’ll Do</p><p>Lead day‑to‑day project management across web development, Shopify launches, and digital marketing initiatives</p><p>Plan, scope, and manage sprints within Scrum/Agile methodologies</p><p>Coordinate cross‑department communication between dev, creative, marketing, analytics, and leadership teams</p><p>Oversee timelines, roadmaps, budgets, and resource allocation</p><p>Manage and optimize workflows, documentation, and digital processes</p><p>Support media buying initiatives across Google Ads, Google Merchant Center, GA4, and Meta platforms</p><p>Partner with stakeholders to gather requirements, translate needs into actionable tasks, and ensure accurate execution</p><p>Facilitate daily standups, sprint planning, retrospectives, and project reviews</p><p>Conduct basic QA/UAT and ensure deliverables meet quality standards</p><p>Identify risks, blockers, and inefficiencies, proposing solutions proactively.</p><p><br></p>
Project Manager – Luxury Real Estate & Lifestyle Marketing<br><br><br><br>We’re thrilled to be working with a leading agency in the luxury real estate and lifestyle marketing space that’s seeking an experienced Project Manager to join their team. This is a fantastic opportunity to play a key role in shaping award‑winning brands and comprehensive campaigns for high‑profile development companies and lifestyle brands.<br><br><br><br>What You’ll Be Doing<br><br>Lead strategic and campaign planning for assigned clients, including research, analytics, competitive analysis, and development of traditional and digital strategies.<br>Collaborate cross‑functionally with creative, media, and project management teams to deliver innovative campaigns that drive awareness, traffic, and leads.<br>Oversee budgets, media plans, and timelines to ensure projects are delivered on time and exceed expectations.<br>Manage ongoing marketing plans—from digital tactics and analytics to overall project servicing.<br>Utilize workflow management systems to track initiatives and ensure smooth delivery of campaign elements.<br>Mentor and support team members and interns, fostering growth and collaboration.<br><br><br>What We’re Looking For<br><br>Agency experience is a must—you understand the pace, demands, and collaboration required in this environment.<br>Bachelor’s degree in Business, Advertising, Marketing, or Communications.<br>3+ years of project management experience in an agency or brand setting.<br>Strong knowledge of both traditional and digital marketing strategies.<br>Proficiency in Microsoft Office Suite, with solid spreadsheet and budgeting skills.<br>Excellent written and verbal communication abilities.<br>Highly organized, detail‑oriented, and able to juggle multiple priorities.<br>A team player and strong leader with experience managing direct reports.<br>Tech‑savvy and eager to leverage tools to increase efficiency.<br><br><br>Why You’ll Love It<br><br>Work with high‑profile clients in the luxury real estate and lifestyle space.<br>Be part of a creative, award‑winning team redefining advertising in the digital age.<br>Enjoy a collaborative culture that values innovation and initiative.<br>Competitive compensation and opportunities for professional growth.
