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3 results for Product Support Specialist in Sarasota, FL

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21 - 23 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-04-14T00:00:00Z

Application Support Analyst

Saint Petersburg, FL
onsite
Permanent / Full Time
50000 - 70000 USD / Yearly
A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed. Key Responsibilities<ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul>
2026-04-21T00:00:00Z

Corporate Benefits Specialist

Saint Petersburg, FL
onsite
Temporary / Contract
26.6 - 28 USD / Hourly
We are looking for a skilled Corporate Benefits Specialist to join our team on a contract basis in St. Petersburg, FL. In this role, you will support the administration and management of employee benefits programs, ensuring compliance with policies and regulations while providing excellent service to employees. This position is ideal for someone with strong attention to detail, experience in benefits administration, and a solid command of HRIS systems. Responsibilities:• Manage and oversee employee benefits programs, including health insurance, retirement plans, and 401K and Financial Well-Being Benefits• Ensure compliance with applicable laws, regulations, and company policies regarding benefits administration.• Utilize HRIS systems and ticketing platforms to address employee inquiries and resolve benefits-related issues.• Collaborate with internal teams to ensure seamless integration and accuracy of benefits data.• Generate reports and analyze data using tools like Microsoft Excel to support decision-making processes.• Serve as a point of contact for employees, providing guidance and support for benefits-related questions.• Work with external vendors and stakeholders to maintain effective communication and service delivery.• Monitor and track benefits enrollment and changes, ensuring accurate documentation and timely updates.• Assist in the development and implementation of benefits-related processes and improvements.• Deliver prompt and thorough responses to employee and management inquiries regarding benefits.
2026-04-08T00:00:00Z