<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
<p><strong><u>VIRTUAL INTERVIEWS STARTING THIS WEEK!!!</u></strong></p><p><br></p><p>Ready to launch your tech career with a nationally recognized leader in construction and engineering? We’re on the hunt for a <strong>Help Desk Analyst</strong> to be the frontline hero of our IT support team in <strong>Tampa, Florida</strong>. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact.</p><p>You'll dive into troubleshooting <strong>Android, Cisco, Citrix, Mac, and Microsoft</strong> technologies, ensuring seamless IT performance across our enterprise. Join us, and be part of a team that builds not just structures, but careers.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>🔹 Be the first point of contact for tech support via phone and email</p><p> 🔹 Diagnose and troubleshoot issues remotely with precision and efficiency</p><p> 🔹 Escalate complex problems to the right experts when needed</p><p> 🔹 Keep accurate records of IT issues and solutions</p><p> 🔹 Deliver top-tier customer service, ensuring users get back on track fast</p><p> 🔹 Identify and suggest process improvements to enhance IT support</p><p><br></p><p>If you’re tech-savvy, customer-focused, and ready to grow in an industry that’s shaping the future, we want you on our team. Apply today!</p>
<p>We are looking for a skilled Customer Service Representative/Order Entry Clerk to join our team on a contract basis in Sarasota, Florida. In this role, you will play a vital part in ensuring customer satisfaction through efficient communication and accurate order processing. This position is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.</p><p>Manufacturing Experience is a huge plus for this position! </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound customer calls, addressing inquiries and resolving concerns with professionalism.</p><p>• Manage order entry tasks, ensuring accuracy and timely processing of customer requests.</p><p>• Provide clear and concise email correspondence to address customer needs and follow up on inquiries.</p><p>• Schedule appointments and maintain organized records to support customer service operations.</p><p>• Handle both inbound and outbound calls to maintain effective communication with clients.</p><p>• Utilize Microsoft Excel and Word to manage customer data and create reports as needed.</p><p>• Collaborate with other team members to ensure seamless customer service processes.</p><p>• Demonstrate strong attention to detail in data entry tasks to avoid errors.</p><p>• Offer solutions to customer issues and escalate complex matters to appropriate departments when necessary.</p><p>• Maintain a positive and helpful attitude to foster strong relationships with customers.</p>
<p>We are looking for a highly skilled Senior Financial Analyst for a multi-location organization the Tampa Bay area. In this role, you will play a pivotal part in shaping financial strategies, analyzing data, and providing insights to support decision-making processes. The ideal candidate will have extensive experience in operational analytics and financial modeling, with a proven ability to collaborate across departments and manage complex projects.</p><p><br></p><p><strong>About the Role</strong></p><p>We’re hiring a strategic <strong>Senior Finance Analyst</strong> to support financial planning and drive growth for a high-impact product line. This role combines <strong>financial modeling</strong>, strategic planning, and cross-functional collaboration to help guide key business decisions. It’s a great opportunity for someone who enjoys working in a dynamic, fast-paced environment where finance plays a central role in shaping outcomes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build and maintain complex financial models for forecasting and business planning</li><li>Lead budgeting and long-term planning for a major product area</li><li>Provide insights and financial guidance to support decision-making</li><li>Analyze revenue, product data, and customer trends to identify risks and growth opportunities</li><li>Create business cases for new product launches and investments</li><li>Develop presentations and reports for senior leadership and board meetings</li><li>Oversee weekly cash flow reporting, including forecasting cash balances</li><li>Collaborate closely with teams across product, sales, marketing, and finance</li><li>Improve and automate financial dashboards and reporting tools</li><li>Ensure accuracy and compliance in financial reporting and planning processes</li></ul><p><br></p><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join our team in Clearwater, Florida. In this Contract-to-Permanent position, you will play a key role in managing the accounts payable process, ensuring timely and accurate payments, and maintaining strong relationships with vendors and internal stakeholders. This is a 100% onsite role with a competitive pay rate of up to $24/hour.<br><br>Responsibilities:<br>• Process and review invoices for accuracy, proper approval, and compliance with company policies.<br>• Reconcile vendor accounts regularly to identify and resolve any discrepancies or outstanding issues.<br>• Ensure timely and accurate disbursements to vendors through various payment methods, including ACH and check runs.<br>• Collaborate with internal departments to improve and streamline accounts payable workflows and processes.<br>• Maintain accurate financial documentation and records in line with company and regulatory standards.<br>• Assist with manual invoice processing and coding to the appropriate accounts.<br>• Support month-end close activities related to accounts payable.<br>• Utilize Microsoft Great Plains Dynamics and other accounting software to manage day-to-day functions effectively.
<p>We are looking for an experienced Accounting Manager to oversee and optimize financial operations within our organization. This role demands a strategic thinker who can ensure compliance with accounting standards while driving efficiency in daily processes. This role is pivotal in ensuring the accuracy and integrity of revenue operations. The successful candidate will be responsible for establishing and maintaining robust internal controls and regulatory compliance around these calculations. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the calculation and reconciliation of fiduciary accounts receivable and accounts payable.</li><li>Ensure timely and accurate processing of revenue transactions.</li><li>Monitor and analyze balances to identify discrepancies and implement corrective actions.</li><li>Develop, implement, and maintain internal controls to safeguard accounting processes.</li><li>Ensure compliance with various regulatory requirements, including documentation and testing of controls.</li><li>Collaborate with internal and external auditors to facilitate audits and address findings.</li><li>Manage accounting processes, including collection, allocation, and reconciliation.</li><li>Ensure accurate recording and reporting of transactions.</li><li>Prepare and review accounting reports for management and regulatory purposes.</li><li>Conduct financial analysis to support decision-making and strategic planning.</li><li>Provide insights and recommendations to improve accounting practices.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Reporting to the CFO, the Accounting Manager will be responsible for managing the accounting functions of the department for multiple entities and supporting expected future growth including. The ideal candidate will harbor an innate interest in helping to grow the accounting team to further our success.</p><p><strong>Responsibilities:</strong></p><ul><li>Manages accounting for multiple entities.</li><li>Ensures accuracy of the general ledger, overseeing journal entries, accruals, recurring transactions, and monthly/quarterly closing activities performed by accounting staff.</li><li>Supervises and trains team members</li><li>Serves as the accounting business partner to key operational leaders to drive financial and operational efficiency and improve financial performance.</li><li>Establishes policies and procedures to streamline and standardize current operations and enable scalable future growth.</li><li>Researches, analyzes, and spearheads process and system improvements to maximize organizational efficiency and improve the bottom line.</li><li>Collaborates cross-functionally and executes special ad-hoc projects as needed.</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>We are seeking a highly motivated and detail-oriented <strong>Network Security Administrator</strong> to manage, monitor, and secure client network environments. As part of our Security Operations Center (SOC), you’ll be responsible for deploying and managing critical security infrastructure—including firewalls, IDS/IPS, VPNs, and network access controls—across diverse customer environments. This role is key in maintaining service uptime, preventing intrusions, and ensuring compliance with security best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and maintain network security devices such as <strong>firewalls</strong>, <strong>VPN concentrators</strong>, <strong>intrusion detection/prevention systems (IDS/IPS)</strong>, <strong>Web Application Firewalls (WAF)</strong>, and <strong>NAC solutions</strong>.</li><li>Monitor and respond to real-time alerts and logs via <strong>SIEM platforms</strong> (e.g., Splunk, QRadar, Sentinel).</li><li>Support 24/7 SOC operations by investigating suspicious network activity, triaging alerts, and escalating confirmed incidents.</li><li>Work directly with clients to provision secure remote access solutions, configure firewall rules, and optimize network segmentation.</li><li>Apply patches and updates to network security devices in alignment with change control policies.</li><li>Conduct periodic configuration audits and ensure compliance with regulatory standards (e.g., PCI-DSS, HIPAA, NIST 800-53, ISO 27001).</li><li>Collaborate with Threat Intelligence, Incident Response, and Engineering teams to enhance client defense postures.</li><li>Write and maintain detailed technical documentation, including device configurations, client runbooks, and security playbooks.</li><li>Participate in on-call rotation for critical security incidents or scheduled maintenance.</li></ul><p><br></p>
