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2 results for Customer Service Manager in Sarasota, FL

Customer Relations Specialist
  • Tampa, FL
  • onsite
  • Permanent / Full Time
  • 48000 - 52000 USD / Yearly
  • <p>We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Relations Specialist. This in-office role supports customers and dealers by providing clear guidance, resolving concerns effectively, and maintaining accurate records of each interaction. The position is well suited for someone who communicates confidently, stays composed in challenging conversations, and can adapt quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing questions related to products, service concerns, and general support needs.</p><p>• Record call details accurately in internal systems, ensuring each interaction is documented in a clear and organized manner.</p><p>• Manage a steady daily call volume while maintaining a helpful, courteous, and solutions-oriented approach.</p><p>• Handle difficult conversations calmly, working to de-escalate issues and provide practical next steps.</p><p>• Enter and update customer information with attention to detail and a high level of accuracy.</p><p>• Collaborate with colleagues and other departments on special projects and operational support tasks as needed.</p><p>• Use email and office software to communicate updates, track information, and support day-to-day customer service activities.</p><p><br></p><p>This is a permanent opportunity that will pay up to $52,000 annually. Please apply to Jane Gearhart if interested! </p>
  • 2026-08-18T00:00:00Z
Business Operations Manager
  • Saint Petersburg, FL
  • onsite
  • Permanent / Full Time
  • 85000 - 95000 USD / Yearly
  • <p>We are looking for a highly organized Business Operations Manager to support a growing organization in St. Petersburg, Florida. This position plays a central role in coordinating executive priorities, keeping cross-functional activities on track, and ensuring clear communication across a fast-paced business entity. The ideal candidate brings strong judgment, excellent communication skills, and the ability to manage shifting priorities in a visible, client-facing environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate executive schedules, meetings, and follow-up actions to help leadership maintain momentum on key initiatives.</p><p>• Capture important discussion points, decisions, and next steps during meetings, then drive timely follow-through with internal and external stakeholders.</p><p>• Monitor ongoing projects and commitments, reminding leaders of outstanding items and helping move priorities toward completion.</p><p>• Organize travel plans, weekly calendars, and meeting logistics for a team with frequent movement across locations and client engagements.</p><p>• Serve as a point of coordination between the president and cross-functional team members, including technology, quality assurance, program management, and data-focused leadership.</p><p>• Prepare presentations, reports, and business documents using Microsoft Office and other productivity tools to support operational planning and client interactions.</p><p>• Provide structure and visibility around upcoming meetings, stakeholder communications, and team activities to improve overall operational alignment.</p><p>• Support the evolving operational needs of a newly established business unit and contribute to building scalable administrative and coordination practices.</p><p><br></p><p>This is a permanent opportunity that will pay up to $100,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
  • 2026-08-12T00:00:00Z