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3 results for Customer Service Manager in Sarasota, FL
- St. Petersburg, FL
- onsite
- Temporary / Contract
- 16 - 18 USD / Hourly
- <p>We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience.</p><p><br></p><p>Responsibilities:</p><p>• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.</p><p>• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.</p><p>• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.</p><p>• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.</p><p>• Investigate service-related questions and follow through on research requests until a clear resolution is provided.</p><p>• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.</p><p>• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.</p><p>• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.</p>
- 2026-10-14T00:00:00Z
- Sarasota, FL
- onsite
- Temporary to Hire
- 28 - 32 USD / Hourly
- We are looking for a results-oriented Account Manager to support an established client base within the events and conferences space in Sarasota, Florida. This permanent opportunity is a contract position beginning with an initial 3–6 month engagement and offering the possibility of long-term employment. The person in this role will focus on strengthening client relationships, generating repeat participation, and expanding revenue through event packages and promotional partnership opportunities. Success in this position requires a proactive sales approach, strong follow-through, and the ability to align customer goals with available solutions.<br><br>Responsibilities:<br>• Oversee a portfolio of existing business accounts, maintaining consistent communication to strengthen partnerships and uncover additional sales opportunities.<br>• Conduct frequent outbound outreach by phone and email to re-engage clients, sustain interest, and encourage continued participation in upcoming events.<br>• Reconnect with past attendees and exhibitors to secure renewals and identify future conference or promotional partnership commitments.<br>• Promote expanded offerings to current customers, including upgraded event packages, added visibility options, and promotional partnership placements.<br>• Respond promptly to inbound inquiries while also prospecting for new revenue opportunities within assigned accounts and target organizations.<br>• Keep customer information, activity history, and sales pipeline details current and accurate within Salesforce or a comparable CRM platform.<br>• Partner with internal sales colleagues to coordinate account strategy, share market insights, and maximize overall client value.<br>• Learn each client’s business priorities and recommend event solutions that support their growth, brand exposure, and engagement goals.<br>• Work toward defined sales objectives and revenue expectations through disciplined follow-up, relationship management, and consultative selling.
- 2026-10-14T00:00:00Z
- Tampa, FL
- onsite
- Temporary / Contract
- 30 - 30 USD / Hourly
- <p>Are you someone who can build a relationship quickly, understand what matters to a client, and work through concerns without being pushy?</p><p>We’re hiring an <strong>Account Manager</strong> to join a Fortune 500 financial services organization in Tampa. This opportunity is ideal for someone who enjoys owning client relationships, asking thoughtful questions, solving problems, and helping customers see the value in a solution.</p><p>What makes this opportunity different?</p><p><br></p><p><strong>Your book of business is already provided.</strong> You will not be responsible for finding your own leads or building a prospect list.</p><p>Instead, you’ll work with established business accounts and focus on developing relationships, understanding their payment needs, addressing concerns, and introducing commercial payment solutions that can help improve how they receive payments.</p><p><br></p><p>What You’ll Do</p><ul><li>Manage and engage an established book of business</li><li>Build rapport and trusted relationships with supplier accounts</li><li>Conduct approximately <strong>35+ outbound calls per day</strong></li><li>Connect with business contacts including Accounts Receivable Managers, Finance Managers, Controllers, and other decision-makers</li><li>Ask thoughtful questions to understand each account’s needs, priorities, and concerns</li><li>Identify the reason behind objections and work toward solutions</li><li>Educate accounts on commercial payment solutions, including virtual payment options</li><li>Guide interested accounts through the enrollment process</li><li>Maintain accurate account and contact information</li><li>Manage follow-up through phone and email</li><li>Identify opportunities to improve the overall customer experience</li></ul><p><br></p>
- 2026-10-06T00:00:00Z