<p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p> </p><p>Responsibilities:</p><ul><li>Act as the primary point of contact for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li>Collaborate with senior leadership to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by understanding client preferences, anticipating needs, and exceeding expectations</li><li>Guide and support junior team members, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to implement complex wealth planning strategies, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with clients’ extended professional teams, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a mentor and subject matter resource for new team members</li><li>Partner with internal investment professionals to assist in cash deployment and portfolio implementation</li><li>Provide cross-functional support on internal projects and firm priorities as needed</li></ul><p><br></p>
We are looking for a detail-oriented Billing Specialist to join our team in Vacaville, California. In this long-term contract role, you will be responsible for supporting operational processes, managing billing tasks, and ensuring accurate documentation to maintain efficiency. This position requires strong organizational skills, attention to detail, and the ability to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Organize and prepare job files by gathering necessary documentation from various sources.<br>• Create purchase orders in collaboration with superintendents, ensuring compliance with company guidelines.<br>• Accurately input billing data into the system and resolve discrepancies or inquiries as needed.<br>• Collaborate with superintendents to prepare and verify weekly timesheets for payroll submission.<br>• Collect and maintain weekly safety inspection reports, assisting in compliance-related documentation.<br>• Utilize Sage software proficiently for billing and operational tasks, adhering to established procedures.<br>• Enter new job phases into the system, ensuring accuracy and completeness.<br>• Identify opportunities to streamline processes and improve operational efficiency.<br>• Support operational tasks with initiative, ensuring deadlines are met.<br>• Communicate effectively with team members to enhance collaboration and workflow.
<p>We are seeking an experienced and detail-oriented<strong> Accounts Receivable Specialist</strong> to support our finance operations during a critical period. This fully onsite contract role based in SF is ideal for a detail oriented who brings a strong understanding of AR processes and thrives in a fast-paced, collaborative environment. </p><p><strong>Key Responsibilities:</strong> Manage end-to-end accounts receivable functions, including invoicing, payment application, and collections </p><p>Monitor aging reports and proactively follow up on outstanding balances</p><p>Investigate and resolve complex billing discrepancies in coordination with internal teams and clients </p><p>Maintain accurate customer account records and documentation </p><p>Support month-end close activities and generate AR-related reports </p><p>Contribute to process improvements and best practices within the AR function</p>
We are looking for an experienced Administrative Assistant to join our team in Fairfield, California. In this role, you will handle a variety of complex and confidential administrative tasks, requiring strong organizational skills and attention to detail. This is a long-term contract position offering the opportunity to contribute to the smooth functioning of departmental operations.<br><br>Responsibilities:<br>• Perform advanced office support tasks, requiring independent judgment and specialized knowledge.<br>• Research and compile data from multiple sources to complete forms or create detailed reports.<br>• Provide clear information to staff and the public, ensuring policies and procedures are effectively communicated.<br>• Organize and maintain departmental files, ensuring records are accurate and easily accessible.<br>• Draft, edit, and proofread correspondence, reports, and specialized documents with precision.<br>• Manage and track official documents, ensuring compliance with departmental regulations.<br>• Utilize computer systems to input data, generate reports, and maintain databases.<br>• Handle administrative details such as ordering supplies, coordinating equipment repairs, and updating reference materials.<br>• Review computer-generated reports for errors and ensure corrections are made promptly.<br>• Train or supervise team members on specific projects or procedures when necessary.
<p>We are seeking a detail-oriented and reliable <strong>Accounts Payable Specialist</strong> to join our team on a contract basis. This role is 100% onsite at our San Francisco office and is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process vendor invoices and employee expense reports accurately and timely</li><li>Reconcile accounts payable transactions and resolve discrepancies</li><li>Maintain vendor records and ensure compliance with company policies</li><li>Assist with month-end closing and reporting</li><li>Communicate with vendors and internal departments regarding payment inquiries</li></ul><p><br></p>
<p>We are seeking a detail-oriented and reliable <strong>Accounts Payable Specialist</strong> to join our team on a contract basis. This role is 100% onsite at our San Francisco office and is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process vendor invoices and employee expense reports accurately and timely</li><li>Reconcile accounts payable transactions and resolve discrepancies</li><li>Maintain vendor records and ensure compliance with company policies</li><li>Assist with month-end closing and reporting</li><li>Communicate with vendors and internal departments regarding payment inquiries</li></ul>
<p>We are looking for a meticulous Administrative Assistant to join our team in Antioch, California. This role is a Contract to permanent position and requires consistent, onsite availability. The ideal candidate will play a key role in supporting daily operations, maintaining efficient workflows, and ensuring smooth communication across the office.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input data into spreadsheets and Smartsheet to maintain organized records.</p><p>• Manage outgoing mail and correspondence, including drafting and sending emails.</p><p>• Monitor and replenish office supplies, including snacks for the kitchen, to ensure continuous availability.</p><p>• Verify and review timesheets submitted by the superintendent every morning, addressing any missing timecards.</p><p>• Answer inbound calls and provide prompt and attentive customer service.</p><p>• Schedule appointments and maintain calendars to optimize time management.</p><p>• Coordinate with team members to ensure timely completion of administrative tasks.</p><p>• Assist with creating reports and presentations using Microsoft Office tools.</p><p>• Support general office operations and contribute to a productive work environment.</p><p><br></p><p>If you are interested in this administrative assistant role, submit your resume today! </p>
<p>We are looking for a motivated and adaptable Office Assistant to join our team in Alameda, California. This is a long-term contract position that requires a proactive individual with strong organizational skills and the ability to manage multiple tasks in an efficient office environment. You will play a key role in ensuring smooth daily operations by providing administrative support and assisting with office management responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and handle incoming calls, including routing messages to internal staff.</p><p>• Manage deliveries by coordinating with couriers such as FedEx, UPS, and mail services.</p><p>• Assist with general administrative tasks, including document preparation using Microsoft Office Suite (Word, Excel, Outlook).</p><p>• Maintain an organized and efficient office environment, ensuring supplies and resources are well-stocked.</p><p>• Provide support for email communications, including drafting and managing email campaigns.</p><p>• Ensure timely and accurate delivery and distribution of mail within the office.</p><p>• Plan and coordinate corporate onsite events</p><p>• Process invoices for office purchases</p><p>• Vendor management</p><p>• Operate and set-up all surveillance office equipment </p><p>• Collaborate with a small team to address day-to-day operational needs in a flexible and efficient manner.</p><p>• Adhere to business casual dress code, adjusting attire based on specific office requirements.</p><p>• Demonstrate a willingness to learn new processes quickly and adapt to evolving office needs.</p><p><br></p><p>If you are interested in this role, please apply now and call us at (510) 470-7450</p>
<p><strong>Title: Contract Payroll Specialist</strong></p><p><strong>Location:</strong> South San Francisco, CA</p><p><strong>Duration:</strong> 2-3 Months</p><p>Are you an experienced Payroll Specialist looking for a short-term opportunity to contribute to a dynamic organization? We are seeking a detail-oriented professional to join a team in South San Francisco, CA, and assist with critical payroll functions. This contract role is perfect for a candidate with expertise in prevailing wages, certified payroll, and compliance regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and ensure the accuracy of payroll data, including certified payroll and prevailing wage reports.</li><li>Maintain compliance with federal, state, and local payroll regulations.</li><li>Prepare and submit certified payroll documentation in adherence to compliance guidelines.</li><li>Collaborate with internal teams to address and resolve payroll discrepancies promptly.</li><li>Stay informed of wage laws, compliance standards, and updates to prevailing wage requirements.</li></ul><p><br></p><p><br></p>
<p>Become an Entry-Level Accountant with Robert Half’s Full-Time Engagement Professionals (FTEP) program. Gain real-world experience, contribute to impactful client projects across industries, and grow your professional network—all while enjoying the security and benefits of full-time employment.</p><p><br></p><p><strong>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </strong></p><p><br></p><p><strong>Job Duties:</strong></p><p>· Process and verify invoices for accuracy and proper authorization</p><p>· Match purchase orders, receipts, and invoices</p><p>· Ensure timely and accurate payment of vendor bills</p><p>· Reconcile vendor statements and resolve discrepancies</p><p>· Maintain organized and up-to-date financial records</p><p>· Assist with month-end closing and reporting</p><p>· Communicate with vendors regarding payment status or issues</p><p>· Prepare and process electronic transfers and payments</p><p>· Support audits by providing necessary documentation</p><p>· Follow internal controls and company policies for AP procedures</p>
<p>Become an Entry-Level Accountant with Robert Half’s Full-Time Engagement Professionals (FTEP) program. Gain real-world experience, contribute to impactful client projects across industries, and grow your professional network—all while enjoying the security and benefits of full-time employment.</p><p><br></p><p><strong>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </strong></p><p><br></p><p><strong>Job Duties:</strong></p><p>· Process and verify invoices for accuracy and proper authorization</p><p>· Match purchase orders, receipts, and invoices</p><p>· Ensure timely and accurate payment of vendor bills</p><p>· Reconcile vendor statements and resolve discrepancies</p><p>· Maintain organized and up-to-date financial records</p><p>· Assist with month-end closing and reporting</p><p>· Communicate with vendors regarding payment status or issues</p><p>· Prepare and process electronic transfers and payments</p><p>· Support audits by providing necessary documentation</p><p>· </p><p><br></p>
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to manage billing and collections for our organization. This role is 100% onsite in San Francisco and requires strong organizational skills and accuracy in handling financial transactions. </p><p>Generate and process customer invoices in a timely manner </p><p>Monitor accounts receivable aging and follow up on outstanding payments </p><p>Apply payments and reconcile customer accounts </p><p>Communicate with clients regarding billing inquiries and discrepancies </p><p>Assist with month-end close and reporting as needed</p>
We are looking for a dedicated and organized Accounts Receivable Clerk to join our team in Walnut Creek, California. This Contract-to-Permanent position offers the opportunity to play a key role in managing customer payments, maintaining accurate financial records, and contributing to office operations. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Process and record customer payments in the accounting system, ensuring accuracy and timeliness.<br>• Monitor transactions across multiple bank accounts and maintain detailed records.<br>• Scan and deposit checks electronically, with occasional trips to the bank for physical deposits.<br>• Reconcile payment batches to ensure account accuracy and resolve discrepancies.<br>• Distribute monthly account statements and follow up on overdue balances with professionalism.<br>• Communicate effectively with customers to address payment inquiries or account concerns.<br>• Assist with bank reconciliations and support year-end accounting close processes.<br>• Organize and maintain both digital and physical files related to financial and property records.<br>• Provide general office support, including ordering supplies, filing, and assisting during audits or budget preparation.
<p><strong>Position Summary:</strong></p><p>Robert Half is partnering with a dynamic and growing organization to find an experienced an AP/AR Specialist. The AP/AR specialist plays a vital role in an organization’s finance department, managing accounts payable and accounts receivable processes. This role ensures that suppliers are compensated promptly while revenue streams are accurately tracked.</p>
<p>The Administrative Assistant will provide high-level administrative support to executives, managers, and other staff members to ensure efficient operation of the office. Responsibilities include managing schedules, handling correspondence, coordinating meetings, and aiding in various clerical tasks. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.</p>
We are looking for a detail-oriented and organized Administrative Assistant to join our team on a long-term contract basis in Fairfield, California. This role involves supporting departmental operations through a variety of administrative tasks, including document preparation, data management, and communication with staff and the public. If you excel at multitasking and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Perform advanced and confidential administrative tasks requiring independent judgment and technical expertise.<br>• Research and compile data from multiple sources to assist in the preparation of forms, reports, and calculations.<br>• Provide clear and accurate information to both the public and staff, explaining policies and procedures as needed.<br>• Organize and maintain departmental files and official records for easy access and retrieval.<br>• Draft, proofread, and finalize correspondence, reports, and other documents, ensuring accuracy and compliance with policies.<br>• Track and process official documents, ensuring timely issuance and proper documentation.<br>• Operate computer systems to input, retrieve, and analyze data, producing detailed reports as required.<br>• Coordinate office logistics, including ordering supplies, scheduling equipment repairs, and maintaining reference materials.<br>• Review system-generated reports for accuracy, correcting discrepancies to ensure data integrity.<br>• Attend meetings, take minutes, and distribute finalized documentation to relevant stakeholders.
<p>Robert Half is recruiting an experienced Corporate Associate for a highly regarded transactional boutique law firm in downtown San Francisco (flexible telecommute) that services emerging technology and start-up clientele. The Associate is responsible for actively managing their start-up clients’ corporate matters (significant direct client interface), assisting with corporate formation & maintenance, doing due diligence and closings for venture capital and private equity financings, and equity administration (including providing guidance in updating capitalization tables). </p><p><br></p><p>The firm is looking for a start-up lawyer with 4+ years of experience doing the aforementioned work on behalf of venture-backed private companies, preferably at a large- or mid-sized SF or Silicon Valley law firm. The Associate needs to be motivated by direct client service (this is a client-facing role), responsiveness, and relationship building. </p><p><br></p><p>The reason this opportunity stands out from the rest is that this very friendly, congenial law firm is all about WORK-LIFE BALANCE. There is very little evening and weekend work. The billable hour requirement is 1,250/yr and there are good bonuses for exceeding that low threshold. The career trajectory for these positions is either partnership-track or to become a General Counsel at a successful start-up. Many of their alumni are lead in-house counsel for top technology clients. The firm is casual, laid back, and they often do social get-togethers and teambuilding events. A wonderful place to work!</p><p><br></p><p>Our client is offering an annual base salary of $175,000 - 235,000+/yr, DOE and annual production bonuses (described above). The firm pays 100% of medical/dental/vision premiums for the employee and the dependents (!!), contributes 3% of total annual compensation to a 401k plan, has a good PTO policy, and pays generous monthly stipends for commuting, cell phone, etc. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!</p>
<p><strong>Job Title</strong>: Accounting Assistant </p><p><strong>Department: </strong>Finance</p><p><strong>Location:</strong> South San Francisco </p><p><strong>Job Type:</strong> Full-Time </p><p><br></p><p>A municipality is seeking a detail-oriented and adaptable <strong><em>Accounting Assistant </em></strong>to join the Finance Department. This role will provide broad accounting support across multiple functions, including payroll, accounts payable, accounts receivable, and vendor management.</p><p><br></p><p>This is an excellent opportunity for an accounting professional who thrives in a dynamic, team-oriented environment and enjoys working on a variety of financial tasks that help ensure the smooth operation of municipal services.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Payroll Support</strong></p><ul><li>Assist with data entry and auditing of employee timesheets and leave balances.</li><li>Support payroll processing cycles, including reviewing entries for accuracy and assisting with reporting.</li><li>Respond to employee payroll inquiries in a timely and professional manner.</li></ul><p><strong>Accounts Payable</strong></p><ul><li>Process invoices for payment, ensuring compliance with internal controls and city policies.</li><li>Review and verify accuracy of charges, coding, and supporting documentation.</li><li>Maintain communication with vendors regarding payment status and discrepancies.</li></ul><p><strong>Accounts Receivable</strong></p><ul><li>Prepare and issue customer invoices.</li><li>Reconcile incoming payments and follow up on outstanding balances.</li><li>Maintain accurate and up-to-date AR records.</li></ul><p><strong>Vendor Creation & Maintenance</strong></p><ul><li>Set up and maintain vendor accounts in financial systems.</li><li>Verify required documentation for compliance (e.g., W-9s).</li><li>Collaborate with purchasing and other departments to ensure accurate vendor data.</li></ul><p><strong>General Accounting Support</strong></p><ul><li>Perform account reconciliations and assist with month-end and year-end closing processes.</li><li>Maintain organized records and assist with audits as needed.</li><li>Assist in researching discrepancies and resolving financial issues.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Senior Administrative Assistant to join our team in Walnut Creek, California. This position is ideal for a detail-oriented individual with exceptional organizational skills and a passion for delivering high-quality administrative support. The role involves assisting with client account management, providing administrative support, ensuring compliance with industry regulations, and fostering effective team collaboration.</p><p><br></p><p>Senior Administrative Assistant Responsibilities:</p><p>1. Account Management:</p><p>• Assist with the onboarding of new clients by preparing necessary custodian paperwork and ensuring all required documents are properly completed.</p><p>• Handle account maintenance tasks, such as updating client contact information and responding to general client inquires.</p><p>2. Administrative Support:</p><p>• Provide administrative support including scheduling, preparing for, and possibly attending prospect/client meetings.</p><p>• Ensure accurate documentation of all prospect/client/vendor interactions and tasks within the firm’s CRM.</p><p>3. Communication:</p><p>• Serve as the client’s primary point of contact for account questions.</p><p>• Proactively reach out to clients to ensure all service needs are met, addressing concerns in a professional and timely manner.</p><p>4. Compliance:</p><p>• Ensure compliance with industry regulations and company policies by following policies and procedures outlined by the MCS and/or Chief Compliance Officer (CCO).</p><p>• Monitor client account activity to detect and resolve compliance issues.</p><p>5. Team Collaboration:</p><p>• Work closely with advisors, other CSAs, and the operations department to ensure seamless client experiences.</p><p>• Participate in team meetings to discuss best practices and solutions for improving client service delivery.</p><p>• Assist with special projects assigned by direct management and the CCO.</p><p><br></p><p>If you are interested in applying to our Senior Administrative Assistant Position, submit your resume today!</p>
<p><strong>Senior Administrative Assistant (Part-Time, 2-Month Assignment)</strong></p><p> <strong>Location:</strong> Oakland, CA (Onsite, Tuesday–Thursday, 8:30am–5:00pm)</p><p> <strong>Duration:</strong> November – December</p><p><br></p><p><strong>About the Role:</strong></p><p> The Robert Toigo Foundation is seeking a highly organized and proactive <strong>Senior Administrative Assistant</strong> to provide direct support to leadership during a busy two-month period. This role will focus on managing communications, preparing documents and presentations, and assisting with event production.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage calendars, coordinate meetings, and schedule appointments.</li><li>Handle communication management including phone calls, email correspondence, and information distribution.</li><li>Prepare and edit documents, reports, and presentations (PowerPoint).</li><li>Make travel arrangements and handle related logistics.</li><li>Support planning and execution of upcoming events and special projects.</li><li>Maintain accurate records and ensure smooth administrative operations.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Emeryville, California. In this role, you will handle essential accounting tasks, including accounts payable, accounts receivable, and invoice processing. This is an excellent opportunity for someone with strong organizational skills and a passion for financial accuracy.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices, payment requests, and approvals</li><li>Download tax returns, checklists, and forms from state websites</li><li>Monitor and forward team emails and mail; track notices and resolutions</li><li>Handle mailing of correspondence, checks, and returns as needed</li><li>Coordinate document signatures with directors/officers</li><li>Assist with state compliance reports and tax return preparation</li><li>Support data entry into reporting systems</li><li>Perform ad hoc tasks as required</li></ul>
<p><strong>Ready to Pivot Out of Public Accounting?</strong></p><p>You’ve done the grind — busy seasons, tick-and-tie, late nights. Now you’re ready for something more <strong>dynamic</strong>, <strong>strategic</strong>, and <strong>forward-looking</strong>.</p><p>If you’re a CPA (or close to it) with Big 4 or national firm experience and thinking about what’s next, this opportunity might be for you.</p><p> </p><p><strong>🔍 Senior Associate – M& A / Financial Due Diligence</strong></p><p>📍 San Francisco (Hybrid)</p><p>💰 $90K–$120K + Bonus + Full Benefits</p><p>A growing M& A advisory firm in SF is hiring a <strong>Senior Associate</strong> to dive deep into deals, support major private equity and strategic buyers, and help them evaluate acquisitions with confidence. This is your chance to <strong>break into deals</strong> while applying your audit-hardened skills in a more analytical, high-impact way.</p><p> </p><p><strong>🧠 What You'll Do:</strong></p><ul><li>Analyze financials for companies being acquired — think: quality of earnings, working capital trends, and cash flow</li><li>Build & refine Excel models (don’t worry, they’ll train you on the M& A side)</li><li>Turn your insights into client-ready reports and presentations</li><li>Partner with senior team members and clients at every stage of the deal</li><li>Learn how transactions really work—start to finish</li></ul><p> </p><p><strong>🧬 You Might Be a Fit If You:</strong></p><ul><li>Have 3+ years in public accounting (audit, advisory, or transaction services)</li><li>Hold your CPA (or are in the final stretch)</li><li>Are ready to move from past-looking audits to future-looking deal work</li><li>Are confident in Excel and can spot the story behind the numbers</li><li>Want to build your career in private equity/M& A</li><li>Thrive in fast-paced, team-first environments</li></ul><p><br></p>
<p>Our client is looking for Data Reconciliation Specialist. This is a long-term contract role, where you'll play a pivotal part in ensuring the accuracy and integrity of financial and trading data while contributing to process improvements. If you have a passion for data analysis, thrive in spreadsheets, and enjoy refining workflows, this is an excellent opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile data across multiple platforms, including databases, Google Sheets, Snowflake, and Looker, ensuring consistency and accuracy.</p><p>• Review financial transactions, categorize them appropriately, and verify compliance with reporting standards.</p><p>• Validate trade records by cross-referencing payments data, transaction IDs, and blotter tools to maintain operational accuracy.</p><p>• Conduct quality assurance checks to confirm dataset integrity and identify discrepancies.</p><p>• Analyze the current reconciliation processes to seamlessly integrate and identify opportunities for improvement.</p><p>• Develop new QA protocols to flag errors or discrepancies proactively during daily reconciliations.</p><p>• Collaborate on refining and restructuring reconciliation workflows to enhance efficiency and scalability.</p><p>• Take ownership of reconciliation processes, ensuring they are performed accurately and on schedule.</p><p>• Contribute to innovative solutions for process enhancement and automation where applicable.</p>
We are looking for a detail-oriented Data Entry Clerk to provide contract-based support for our Philanthropy team in Oakland, California. This contract position requires approximately 8 hours per week and will involve in-person work to assist with essential administrative tasks. The role is ideal for someone who excels at organizing data and ensuring accuracy in documentation.<br><br>Responsibilities:<br>• Process donations using Salesforce on a weekly basis to maintain up-to-date records.<br>• Prepare donor acknowledgements and issue receipts for contributions.<br>• Provide support for accounts receivable tasks as needed.<br>• Generate routine reports from Salesforce to track key metrics and ensure data integrity.<br>• Perform regular backups of Salesforce data to ensure secure and reliable storage.
<p>We are seeking a detail-oriented and proactive Data Analyst/Fraud Specialist. You will partner with the Fraud team and help protect both our business and our customers. You will blend deep analytical skills with strategic thinking to monitor, investigate, and mitigate fraud risks and keep false positives to a minimum. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor and analyze fraud KPIs. Define, track, and report on fraud metrics—including block vs. false positive rates, incoming fraud pressure, recall, fraud‑to‑sales ratio, and good user approval rate. Use these indicators to identify trends and gaps, fine‑tune rules, and measure false‑positive impacts.</li><li>Validate false positives. Perform manual reviews for flagged trials and purchases, verifying legitimate customers are not incorrectly declined. Work with internal stakeholders to reinstate valid users and gather feedback on user experience.</li><li>Design and refine controls. Test and adjust fraud detection rules, scoring models and machine‑learning algorithms to mitigate risk without overblocking. Ensure models maintain high precision and recall while keeping false positives low.</li><li>Lead incident response<strong>.</strong> Coordinate investigations of fraud alerts and chargebacks, ensuring timely resolution and communication with affected stakeholders. Document root causes and adjust processes to prevent future incidents.</li><li>Cross‑functional collaboration<strong>.</strong> Partner closely with Product, Marketing, Engineering, Data Science, Legal, Finance and Customer Support teams to integrate fraud controls into product flows, billing systems and compliance processes.</li><li>Act as the primary point of contact and subject matter expert for all fraud-related matters within the organization.</li></ul><p><br></p>
