Results for Product Support Specialist Jobs in San Jose, CA

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IT Support Analyst

Pleasanton, CA
onsite
Temporary to Hire
35 - 38 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-09-24T00:00:00Z

Order Management Specialist

San Leandro, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Long-term Contract position based in San Leandro, California. This role will help keep daily department operations organized by managing routine tasks, supporting communication, and assisting with document and spreadsheet work. The ideal candidate is dependable, detail-oriented, and comfortable working onsite in a manufacturing environment while adapting to shifting priorities and team needs. Responsibilities: • Coordinate day-to-day administrative activities such as organizing records, entering information accurately, and managing written communications. • Support the customer service team by taking on routine and overflow assignments so core staff can focus on higher-priority work. • Create, update, and format business documents using Microsoft Word to ensure materials are clear and professionally prepared. • Maintain and revise spreadsheets in Microsoft Excel to track information, organize data, and support reporting needs. • Use Microsoft Outlook to manage emails, schedule-related tasks, and assist with timely follow-up communication. • Help improve departmental workflow by staying responsive to requests and contributing to efficient task completion. • Collaborate with team members across the department and provide assistance wherever additional support is needed.
2026-10-08T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Clara, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users. • Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications. • Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes. • Support user account administration activities in Active Directory, including access changes, password assistance, and basic account maintenance. • Troubleshoot system, peripheral, and connectivity issues to minimize disruption and restore user productivity quickly. • Install, configure, and maintain desktop equipment, operating systems, and standard business applications as needed. • Escalate more complex incidents appropriately while providing accurate notes and relevant troubleshooting details to support resolution.
2026-10-13T00:00:00Z

Benefits Specialist

Pleasanton, CA
onsite
Temporary / Contract
37 - 37 USD / Hourly
***This Is A Contract Opportunity. Spanish-English Bilingual Fluency Required*** We are looking for a Compensation & Benefits Specialist to support the administration of union-related fringe benefit programs. This Contract opportunity is ideal for someone who can balance accuracy, responsiveness, and professionalism while assisting members with health, vacation, disability, and retirement benefit matters. The role requires strong communication skills, careful document handling, and the ability to manage a steady workload in a collaborative environment. Job Duties:• Administer enrollment activity and disability benefit processing for union members with a high level of accuracy and timeliness.• Serve members through frequent phone and in-person interactions, addressing questions and resolving benefit-related requests professionally.• Explain coverage details, program rules, and administrative procedures in a clear and member-focused manner.• Review applications, supporting records, and enrollment documentation to ensure complete and correct benefit processing.• Handle legal documents and related requests, including matters involving child support orders, in accordance with established procedures.• Maintain compliance with governing plan documents and benefit guidelines throughout all administrative activities.• Partner with colleagues to coordinate efficient processing and support consistent service levels across the benefits team.• Assist leadership with additional benefit administration tasks and special assignments as business needs evolve.
2026-10-06T00:00:00Z

4 results for Product Support Specialist in San Jose, CA