<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
We are looking for an experienced and strategic leader to join our team as the Vice President of IT Operations. In this role, you will oversee the planning, execution, and optimization of core IT functions, including infrastructure, networks, service desk operations, and store technologies. Your leadership will ensure seamless technology services that support the company’s retail stores, warehouses, and corporate teams while driving innovation and operational excellence. This is a high-impact opportunity to shape the future of IT operations and contribute to the success of our growing organization.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT operations strategy aligned with the company’s long-term goals.<br>• Create detailed roadmaps for infrastructure, service management, and store systems to support organizational objectives.<br>• Collaborate with executive leaders to ensure IT readiness for business growth and expansion.<br>• Oversee the management of enterprise-wide infrastructure services, including cloud platforms, data centers, networks, and retail systems.<br>• Ensure consistent uptime and performance across all production environments, particularly during peak retail periods.<br>• Drive the adoption of service management frameworks to enhance incident, change, and problem resolution processes.<br>• Lead the transformation of service desk operations, incorporating automation and self-service capabilities.<br>• Build and mentor a high-performing team, fostering skill development in areas such as cloud operations, automation, and field support.<br>• Manage vendor relationships and ensure service level agreements are met to deliver measurable outcomes.<br>• Optimize operational budgets, balancing capital and operational expenses while driving efficiency across IT operations.
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Controller| Family Office| Menlo Park | $Base + Bonus + Fantastic Benefits</strong></p><p> </p><p>Step into a respected family office managing a diversified portfolio across public equities, private investments, real estate, and alternative assets. Join a collaborative, growing accounting team where your expertise drives operational excellence and best practices.</p><p> </p><p>This role offers generous compensation, strong bonus potential, 401(k) matching, wellness benefits, and top-tier healthcare. You’ll work in a professional, high-caliber environment with opportunities to influence processes, collaborate on valuations and performance metrics, and contribute to meaningful improvements across the investment accounting function.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee investment accounting team output for accuracy, consistency, and GAAP compliance</li><li>Manage accounting processes for audited and non-audited entities</li><li>Act as liaison with auditors during the annual audit</li><li>Prepare and review K-1s, reconciliations, and reports</li><li>Maintain accounting standards and improve processes and internal controls</li><li>Collaborate with investment team on valuations, capital activity, and performance</li><li>Ensure proper entries and reconciliations within NetSuite or similar ERP</li><li>Partner on special projects, reporting enhancements, and system initiatives</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>This person will fully own the codebase and technical roadmap, operate extremely hands-on, and partner closely with the founders to shape both the product and the business.</p><p>This is a <strong>builder-first role</strong>. You will write production code daily, make architectural decisions end-to-end, and help us move quickly from idea to shipped product. Over time, you’ll also act as a player-coach: setting technical standards, hiring thoughtfully, and raising the bar for a small, high-quality engineering team. If you’re excited by ownership, speed, and building AI-native products from first principles, this role is for you.</p>
<p>We are looking for an experienced VP of Finance and Operations to join a high-growth venture capital firm in San Francisco, California. This innovative organization manages billions across multiple funds and is recognized for its top-tier returns and institutional partnerships. The VP of Finance will play a pivotal role in scaling financial operations, ensuring compliance, and supporting the firm’s ambitious growth strategy in the technology investment sector. This role reports to the Operating Partner and has CFO path potential in 1-2 years' time. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and optimize fund and management company financial operations, ensuring accuracy and efficiency.</p><p>• Collaborate with investor relations and capital formation teams to enhance engagement and reporting.</p><p>• Partner with the investment team to streamline deal execution and coordinate legal processes.</p><p>• Develop and maintain robust operational, compliance, and reporting frameworks.</p><p>• Drive technology and data enablement initiatives to improve decision-making and efficiency.</p><p>• Lead and mentor the finance and operations team, fostering growth and development.</p><p>• Implement scalable systems and processes to support the firm's rapid expansion.</p><p>• Ensure regulatory compliance and maintain strong relationships with institutional investors.</p><p>• Build and sustain a culture of excellence within the finance and operations functions.</p>
We are looking for an experienced and strategic leader to oversee information security operations at the highest level. This role requires a forward-thinking, detail-oriented individual who can safeguard organizational assets, ensure compliance, and lead cybersecurity initiatives across a dynamic environment. Join us in Emeryville, California, and contribute to building a secure and resilient foundation for our business.<br><br>Responsibilities:<br>• Develop and execute a comprehensive information security strategy aligned with organizational goals.<br>• Lead and mentor a team of security experts, fostering growth and collaboration.<br>• Oversee the implementation of advanced cybersecurity measures to protect sensitive data and systems.<br>• Manage vendor relationships and evaluate third-party security solutions.<br>• Monitor and respond to security incidents, ensuring timely resolution and prevention of future threats.<br>• Establish and maintain disaster recovery and business continuity plans.<br>• Ensure compliance with regulatory standards and industry best practices.<br>• Collaborate with executive leadership to align security initiatives with business objectives.<br>• Conduct regular risk assessments and implement mitigations to address vulnerabilities.<br>• Stay informed about emerging threats and technologies to proactively enhance security measures.
