<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p><strong>About the Role</strong></p><p>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.</p><p><br></p><p>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.</p><p><br></p><p>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.</p><p><br></p><p>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.</p><p><br></p><p>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.</p><p><br></p><p>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.</p><p><br></p><p>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.</p><p><br></p><p>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.</p><p><br></p><p>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.</p><p><br></p><p>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.</p><p><br></p><p>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.</p><p><br></p><p>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.</p><p><br></p><p>IT Governance: Promote adherence to IT policies, standards, and best practices.</p><p><br></p><p>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.</p><p><br></p><p><br></p>
<p>About the Role</p><p>We are seeking a Finance Analyst to join our team in Fremont, CA. This hybrid role offers an opportunity to partner with the Finance Manager and Financial Analysts to support operational, reporting, and reconciliation tasks that drive accuracy and efficiency across the business.</p><p>This is a temporary assignment with the potential for extension or conversion to a full-time position.</p><p>Key Responsibilities</p><p>Purchase Order & Invoice Coordination:</p><ul><li>Manage PO approvals in collaboration with the Finance Manager.</li><li>Track POs and invoices for accuracy and timely processing.</li></ul><p>Excel-Based Reporting:</p><ul><li>Maintain financial trackers and Smartsheets.</li><li>Compile savings reports and create pivoted financial data views for stakeholders.</li></ul><p>Financial Reconciliation:</p><ul><li>Perform reconciliations across accounts and cost centers.</li><li>Validate and clean up invoice data (non-stock related).</li></ul><p>Expense Management:</p><ul><li>Act as first-line approver for expense reports.</li><li>Ensure accurate coding and billing allocation of expenses.</li></ul><p>Ad Hoc Analysis & Projects:</p><ul><li>Support analysts with custom reporting, special projects, and multi-tasking requests.</li><li>Contribute to data analysis that informs business decisions.</li></ul><p>Process Knowledge & Collaboration:</p><ul><li>Apply a broad understanding of financial principles and workflows.</li><li>Partner across finance, operations, and procurement to improve processes.</li></ul>
<p><strong>Job is in Foster City</strong></p><p><br></p><p>Robert Half is working in a leading Biotechnology company in Foster City. Our client utilizes state of the art technology including AI-driven insights make complex biological data more streamlined that helps progress drug development, diagnostics, and medicine We are looking for a skilled Facilities Assistant to join our team on a contract basis in Foster City, California. This role is an excellent opportunity for someone with prior experience in the biotech industry who enjoys a dynamic and hands-on work environment. The position involves supporting various operational functions to ensure smooth day-to-day processes.</p><p><br></p><p>Please find the details below and if interested, apply now! We are possibly looking to have someone start this week. Do not wait, apply now!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage front desk activities, including handling shipments and receiving incoming goods.</li><li>Coordinate and oversee the ordering and receipt of supplies and materials.</li><li>Submit work orders for maintenance requests</li><li>Perform routine facilities maintenance tasks to ensure the workspace remains functional and efficient.</li><li>Assist with event setup and logistical preparations when required.</li><li>Collaborate with team members to maintain a high standard of operational support.</li></ul><p><br></p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Senior Client Associate – Wealth Management</strong></p><p>A highly respected multi-family office is seeking a <strong>Senior Client Associate</strong> to join its San Francisco-based team. This firm serves ultra-high-net-worth clients with a full suite of services including investment management, financial planning, lending strategy, and bespoke family office solutions. The culture is collaborative, client-focused, and committed to professional growth and innovation.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><ul><li>Direct client engagement with sophisticated families and their advisors</li><li>Opportunity to lead client relationships and mentor associate team members</li><li>Exposure to complex wealth strategies and bespoke planning initiatives</li><li>Flexible vacation policy, sabbatical program, and hybrid work structure</li><li>Competitive compensation and comprehensive benefits package</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Serve as primary contact for client service needs across assigned relationships</li><li>Execute client requests with precision and timeliness</li><li>Collaborate with senior leadership on strategic initiatives</li><li>Guide associates and analysts on shared client accounts</li><li>Support clients with estate, tax, and philanthropic planning</li><li>Partner with investment teams on portfolio creation and cash deployment</li><li>Maintain relationships with clients extended professional teams</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
<p><strong>Associate or Vice President, Data Governance</strong></p><p><strong>Compensation:</strong></p><ul><li>Associate: $130K–$160K + Bonus + Excellent Benefits</li><li>VP: $160K–$190K + Bonus + Excellent Benefits</li></ul><p><strong>About the Organization</strong></p><p>Join a highly respected, San Francisco–based investment and advisory firm that manages substantial multigenerational wealth across a diverse set of asset classes. The firm is guided by enduring values of excellence, partnership, and integrity, and prides itself on fostering long-term relationships built on trust.</p><p><br></p><p>With over 150 professionals, the organization delivers a full suite of services spanning investment management, financial planning, tax strategy, and philanthropic support. You’ll be joining a team that values collaboration, professional growth, and meaningful impact.</p><p><br></p><p><strong>The Opportunity</strong></p><p>This newly created role sits within a growing <strong>Business Technology Integration (BTI)</strong> team and plays a pivotal part in shaping the firm’s <strong>data governance strategy</strong>. You’ll work cross-functionally with business, legal, and IT leaders to define frameworks, enhance data integrity, and strengthen organizational trust through sound governance practices.</p><p>If you’re passionate about creating structure from complexity, ensuring data is both protected and leveraged effectively, and want to work in an environment that prizes thoughtful innovation — this role is for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Design and Implement Frameworks:</strong> Build and maintain a scalable, enterprise-wide data governance program across Microsoft 365 and key SaaS platforms.</li><li><strong>Protect and Classify Data:</strong> Establish clear policies around data classification, retention, and access control to ensure secure, efficient operations.</li><li><strong>Partner Cross-Functionally:</strong> Collaborate with technology, legal, and operational teams to embed governance practices into daily workflows.</li><li><strong>Monitor and Improve:</strong> Develop dashboards and conduct regular audits to monitor policy adherence and mitigate data-related risks.</li><li><strong>Educate and Empower:</strong> Lead training and documentation efforts that foster a culture of data awareness, responsibility, and security.</li></ul><p><strong>Why You’ll Love Working Here</strong></p><ul><li>Collaborative, genuinely kind, and growth-minded culture.</li><li>Complex, high-impact work with strong executive support.</li><li>Exceptional benefits, including:</li><li>100% employer-paid medical, dental, and vision for employees and dependents.</li><li>2% profit share + 5% 401(k) match.</li><li>Unlimited PTO (with two consecutive weeks required annually).</li><li>Flexible “work anywhere” weeks during Thanksgiving and Christmas.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
