<p>We are looking for a highly motivated Operations Specialist to join our team in San Francisco, California. In this role, you will provide essential support to ensure smooth and efficient operations across various business functions. This is a long-term contract position, ideal for someone with a strong attention to detail and a commitment to excellence and teamwork.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze call center metrics to ensure optimal performance and identify areas for improvement.</p><p>• Collaborate with teams to support operations within the credit card industry and consumer banking sectors.</p><p>• Conduct criticality analyses to prioritize tasks and mitigate potential operational risks.</p><p>• Leverage expertise in consumer lending to enhance processes and improve service delivery.</p><p>• Demonstrate strong leadership skills to guide and inspire team members in achieving organizational goals.</p><p>• Foster a mission-driven work environment that aligns with company values and promotes inclusivity.</p><p>• Act as a pragmatic problem solver, addressing challenges with a positive, can-do attitude.</p><p>• Ensure all operations comply with business standards and policies, maintaining a high level of professionalism.</p><p>• Provide regular updates and reports to supervisors to support decision-making processes.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00416-0013292817*</p>
We are looking for an Operations Specialist to join our team in Berkeley, California, on a long-term contract basis. This role offers an exciting opportunity to lead and optimize operational processes while managing key systems and platforms. The ideal candidate will bring expertise in order fulfillment, team leadership, and customer service excellence.<br><br>Responsibilities:<br>• Supervise and guide the Dealer and Customer Service Team to ensure exceptional service delivery.<br>• Manage order processing workflows, outbound logistics, and related operational systems.<br>• Utilize platforms such as Amazon Vendor Central and Walmart Supplier Link to oversee B2B operations.<br>• Collaborate with Sales, Marketing, and Operations teams to address and resolve order-related challenges.<br>• Develop team capabilities to handle complex customer and dealer requirements effectively.<br>• Drive process improvements to enhance efficiency and accuracy in operations.<br>• Maintain and update order management systems, ensuring data integrity and seamless operations.<br>• Monitor team performance metrics and implement strategies for continuous improvement.<br>• Coordinate with stakeholders to ensure timely resolution of customer inquiries and issues.<br>• Ensure compliance with company policies and industry standards in all operational activities.
We are looking for a detail-oriented Vendor Master Specialist to join our team in Emeryville, California. In this long-term contract role, you will play a key part in maintaining accurate vendor data and ensuring seamless onboarding processes for suppliers. This position requires a high level of accuracy, independent judgment, and excellent communication skills to manage vendor-related inquiries and resolve issues efficiently.<br><br>Responsibilities:<br>• Ensure timely and accurate completion of vendor requests, verifying all supporting documentation and compliance with company policies.<br>• Conduct regular audits and data integrity checks to uphold the quality of vendor master data.<br>• Collaborate with internal teams and external suppliers to maintain vendor information such as business names, addresses, banking details, and classifications.<br>• Address vendor-related inquiries, troubleshoot issues, and resolve payment-related discrepancies.<br>• Assist with 1099 reporting and other vendor master data-related tasks.<br>• Generate and review master data reports for accuracy and completeness.<br>• Verify sensitive data verbally to ensure security and compliance.<br>• Manage multiple tasks and prioritize workflows to meet deadlines effectively.<br>• Provide exceptional customer service to internal departments and external stakeholders.
