<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p><strong>Associate or Vice President, Data Governance</strong></p><p><strong>Compensation:</strong></p><ul><li>Associate: $130K–$160K + Bonus + Excellent Benefits</li><li>VP: $160K–$190K + Bonus + Excellent Benefits</li></ul><p><strong>About the Organization</strong></p><p>Join a highly respected, San Francisco–based investment and advisory firm that manages substantial multigenerational wealth across a diverse set of asset classes. The firm is guided by enduring values of excellence, partnership, and integrity, and prides itself on fostering long-term relationships built on trust.</p><p><br></p><p>With over 150 professionals, the organization delivers a full suite of services spanning investment management, financial planning, tax strategy, and philanthropic support. You’ll be joining a team that values collaboration, professional growth, and meaningful impact.</p><p><br></p><p><strong>The Opportunity</strong></p><p>This newly created role sits within a growing <strong>Business Technology Integration (BTI)</strong> team and plays a pivotal part in shaping the firm’s <strong>data governance strategy</strong>. You’ll work cross-functionally with business, legal, and IT leaders to define frameworks, enhance data integrity, and strengthen organizational trust through sound governance practices.</p><p>If you’re passionate about creating structure from complexity, ensuring data is both protected and leveraged effectively, and want to work in an environment that prizes thoughtful innovation — this role is for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Design and Implement Frameworks:</strong> Build and maintain a scalable, enterprise-wide data governance program across Microsoft 365 and key SaaS platforms.</li><li><strong>Protect and Classify Data:</strong> Establish clear policies around data classification, retention, and access control to ensure secure, efficient operations.</li><li><strong>Partner Cross-Functionally:</strong> Collaborate with technology, legal, and operational teams to embed governance practices into daily workflows.</li><li><strong>Monitor and Improve:</strong> Develop dashboards and conduct regular audits to monitor policy adherence and mitigate data-related risks.</li><li><strong>Educate and Empower:</strong> Lead training and documentation efforts that foster a culture of data awareness, responsibility, and security.</li></ul><p><strong>Why You’ll Love Working Here</strong></p><ul><li>Collaborative, genuinely kind, and growth-minded culture.</li><li>Complex, high-impact work with strong executive support.</li><li>Exceptional benefits, including:</li><li>100% employer-paid medical, dental, and vision for employees and dependents.</li><li>2% profit share + 5% 401(k) match.</li><li>Unlimited PTO (with two consecutive weeks required annually).</li><li>Flexible “work anywhere” weeks during Thanksgiving and Christmas.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
