We are looking for an Insurance Coordinator to support insurance-related workflows for a service-focused team in San Jose, California. This Long-term Contract position is ideal for someone who is highly organized, detail-oriented, and experienced in reviewing coverage information to help ensure efficient coordination of services. The person in this role will work closely with patients, providers, and payers to confirm benefits, secure approvals, and maintain accurate documentation.<br><br>Responsibilities:<br>• Confirm active medical coverage and benefit details with insurance carriers before services are scheduled or delivered.<br>• Obtain required prior authorizations and referrals to prevent delays in service and support timely care coordination.<br>• Review payer guidelines and plan rules to determine eligibility, coverage limits, and out-of-pocket responsibilities.<br>• Communicate with internal teams, patients, and insurance representatives to resolve verification issues and missing information.<br>• Maintain complete and accurate records of insurance activity, authorization status, and follow-up actions in appropriate systems.<br>• Track pending approvals and proactively follow up with payers to ensure decisions are received within expected timeframes.<br>• Escalate complex coverage or authorization concerns when additional review or intervention is needed.
<p>We are looking for a <strong>Patient Access Rep</strong> to support front-end patient registration and admission activities in California. This <strong>Patient Access Rep </strong>Long-term Contract position is ideal for someone beginning a career in healthcare administration or bringing strong customer service experience from another industry. In this <strong>Patient Access Rep </strong>role, you will help patients navigate registration, insurance verification, payment collection, and required documentation while delivering detail-oriented service in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Complete patient intake, admission, and registration activities with attention to accuracy, timeliness, and privacy standards.</p><p>• Assures secure handling and accurate recording of payments collected at the point-of-service delivery.</p><p>• Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.</p><p>• Able to handle routine/simple patient escalations and perform service recovery.</p><p>• Escalates any advanced or complex registrations to a more experienced team member.</p><p>• Greets patients and begins the registration process. Maintains professional communication with various PAS staff medical center staff physicians guests and patients regarding the admitting/registration services rendered. </p><p>• Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.</p>
<p>We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Palo Alto, California. This Long-term Contract opportunity is well suited for someone who enjoys helping patients, managing administrative details accurately, and delivering strong service in a fast-paced environment. In this role, you will assist with intake documentation, payment collection, insurance verification support, and routine patient questions while maintaining compliance and productivity standards.</p><p><br></p><p>Responsibilities:</p><p>• Complete patient registration and admission tasks with accuracy, ensuring records and supporting documents are properly entered and maintained.</p><p>• Collect point-of-service payments securely and document transactions in accordance with billing and compliance expectations.</p><p>• Review available insurance information and other financial resources to help support appropriate coverage and payment processing.</p><p>• Respond to routine patient questions and concerns with professionalism, resolving straightforward issues and escalating complex matters when needed.</p><p>• Prepare and obtain required forms and documentation to support admission, billing, and regulatory requirements.</p><p>• Develop working knowledge of common insurance plans, coverage guidelines, and patient access procedures used in daily operations.</p><p>• Track individual productivity goals and key performance measures while following departmental priorities and service standards.</p><p>• Support patient access operations across assigned functional areas as business needs require during rotating shifts.</p><p><br></p><p><strong><u>This facility is open 24/7 so you will need to be flexible on scheduling</u></strong></p><p>Shifts may vary:</p><p>Morning shifts: 0700-0930</p><p>Afternoon shifts: 1200-1300</p><p>Evening shifts: 1700 - 1900</p><p>And weekend availability is preferred.</p>
We are looking for a Patient Access Rep to support front-end patient registration and admission activities for a healthcare setting in Livermore, California. This Long-term Contract opportunity is ideal for someone beginning a career in patient access or bringing strong customer service experience from another industry. In this role, you will help patients complete registration steps, verify coverage and financial information, and provide courteous assistance while maintaining accuracy, compliance, and productivity standards.<br><br>Responsibilities:<br>• Complete patient intake, admission, and registration tasks accurately while ensuring required information is properly documented.<br>• Verify insurance details and available financial resources to support billing and patient service processes.<br>• Collect point-of-service payments securely and maintain precise records for all transactions.<br>• Respond to routine patient questions and concerns with professionalism, addressing straightforward service issues when they arise.<br>• Prepare and obtain necessary forms and supporting documentation needed for billing, regulatory, and compliance purposes.<br>• Refer complicated registration matters or escalated issues to senior team members when additional expertise is required.<br>• Maintain expected productivity levels and performance metrics while following departmental priorities and daily workflows.<br>• Support a variety of patient access functions across the department based on operational needs and assigned coverage areas.
We are looking for a Patient Access Rep to support patient registration and front-end access activities for a Long-term Contract position in Palo Alto, California. This role is ideal for someone early in their career who enjoys helping patients, handling administrative tasks accurately, and providing dependable service in a healthcare setting. The position focuses on registration, payment collection, insurance-related support, and completion of required documentation while maintaining compliance and service standards.<br><br>Responsibilities:<br>• Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism.<br>• Collect point-of-service payments, record transactions correctly, and safeguard funds in accordance with established procedures.<br>• Review insurance details and available financial resources to help support coverage verification and billing readiness.<br>• Respond to routine patient questions and concerns, providing courteous service and basic issue resolution when appropriate.<br>• Prepare and gather required forms and supporting documents to meet billing, regulatory, and compliance needs.<br>• Route complex registration issues or non-routine escalations to senior team members for further review and resolution.<br>• Maintain expected productivity levels and performance targets set by department leadership on a weekly basis.<br>• Support a variety of Patient Access operational tasks based on departmental priorities and daily workflow needs.
<p>We are looking for a Medical Eligibility and Payment Posting Specialist to support healthcare revenue cycle operations in Pleasanton, California. This Long-term Contract position focuses on verifying coverage, reviewing coding-related information, posting payments accurately, and helping ensure patient accounts are updated correctly. The ideal candidate brings strong knowledge of outpatient coding standards, insurance and Medicaid eligibility processes, and patient billing support within a medical environment.</p><p><br></p><p>Responsibilities:</p><p>• Verify insurance, Medicaid, and patient coverage details to confirm benefits and eligibility before services are processed.</p><p>• Post payments to patient accounts with accuracy, reconcile transactions, and investigate discrepancies that affect account balances.</p><p>• Review medical coding information using ICD-10 and CPT guidelines to support clean claim and billing workflows.</p><p>• Prepare and distribute patient statements while helping resolve account questions related to charges, payments, and coverage.</p><p>• Maintain complete and accurate documentation within billing and coding records to support compliance and audit readiness.</p><p>• Coordinate with internal teams to address claim issues, eligibility questions, and payment posting exceptions in a timely manner.</p><p>• Assist with updates to workflows or systems when needed as part of ongoing operational support responsibilities.</p><p><br></p><p>If you are interested in this role, please apply today and call us at (510) 470-7450</p>