<p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
<p>We are looking for an experienced Network Architect to join our team in San Diego, California. This hybrid role combines technical expertise with client-facing responsibilities, requiring you to design, implement, and troubleshoot advanced network solutions while providing support for sales and customer engagements. The position involves working onsite at customer locations in Southern California for 1-2 days per week, ensuring tailored solutions meet client needs. WE would love someone with Juniper Certs. </p><p><br></p><p>Responsibilities:</p><p>• Design and deploy robust enterprise network infrastructure, including routers, switches, firewalls, and wireless systems.</p><p>• Monitor and optimize network performance, resolving issues to maintain seamless operations.</p><p>• Implement advanced security measures to safeguard systems and sensitive data.</p><p>• Collaborate with clients to assess their networking requirements and deliver customized solutions.</p><p>• Provide technical support for sales teams during client presentations and proposal development.</p><p>• Create and update network documentation, diagrams, and as-built reports.</p><p>• Automate network processes using Python and other scripting tools.</p><p>• Conduct over-the-shoulder training sessions for clients on newly implemented solutions.</p><p>• Stay informed on emerging networking technologies and industry innovations.</p><p>• Foster strong client relationships by delivering exceptional service and support.</p>
<p><strong>Job Title:</strong> Technical Program Manager II (Contractor)</p><p><strong>Service Type</strong>: 39 Week Contract, Potential for Extension </p><p><strong>Location</strong>: Irvine, CA or Philadelphia, PA </p><p><strong>Department</strong>: [Security, Compliance, or Program Management]</p><p><strong>Position Summary:</strong></p><p>We are seeking a seasoned Technical Program Manager to lead a high-impact enterprise security audit readiness initiative. This role is pivotal in ensuring organizational preparedness for a formal security audit by managing cross-functional collaboration, compliance tracking, and executive-level reporting. The ideal candidate will bring deep experience in technical project management, particularly in security and compliance environments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coordinate a large-scale enterprise security audit readiness program.</li><li>Collaborate with cross-functional teams including Information Security, Engineering, Architecture, Compliance, Legal, and Application Support.</li><li>Manage and track remediation efforts across 80+ applications and multiple technology stacks.</li><li>Oversee tasks such as vulnerability remediation, vendor compliance assessments, system architecture reviews, and penetration test preparation.</li><li>Develop and maintain project documentation, timelines, and status reports.</li><li>Prepare and deliver executive-level presentations and briefings.</li><li>Ensure alignment with compliance frameworks such as SOC 2, ISO, and internal governance standards.</li></ul>
<p>Are you ready to take on complex technical challenges while shaping the future of secure, data-driven platforms? Robert Half Technology is seeking a <strong>Full Stack Developer</strong> to join our client-facing team in Irvine, CA. This is a unique opportunity to build secure, real-time applications from the ground up—working with cutting-edge technologies across cloud, data visualization, and industrial IoT.</p><p>Responsibilities:</p><ul><li>Design and implement a responsive, intuitive web interface for operators and engineers.</li><li>Develop secure back-end services and APIs to integrate with cloud-based data pipelines and analytics engines.</li><li>Build and optimize data visualizations (time-series, real-time alerts, system metrics) using modern frameworks.</li><li>Collaborate with UI/UX designers and engineers to translate workflows into user-friendly solutions.</li><li>Ensure scalability, performance, and reliability across multi-tenant cloud environments.</li><li>Write clean, maintainable code; participate in code reviews, automated testing, and CI/CD pipelines.</li></ul><p><br></p>
<p>We are looking for a highly skilled Systems Engineer to join our team in San Diego, California. This role requires expertise in designing, implementing, and managing complex enterprise infrastructures. The ideal candidate will have a proven ability to troubleshoot, optimize, and enhance system performance while collaborating with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement scalable enterprise storage networks to meet organizational needs.</p><p>• Develop and maintain automation scripts using tools such as PowerShell, Python, or Ansible.</p><p>• Oversee the administration of Windows and Linux systems, ensuring optimal performance and security.</p><p>• Conduct in-depth performance analysis and capacity planning for large-scale computer infrastructures.</p><p>• Research and recommend innovative solutions to improve system efficiency and reliability.</p><p>• Collaborate with teams to integrate technology solutions that address application requirements.</p><p>• Be the Kubernetes SME! </p><p>• Provide expertise in backup and recovery technologies to ensure data integrity and availability.</p><p>• Facilitate technical meetings and contribute to team decision-making processes.</p><p>• Monitor and support enterprise systems beyond standard business hours as needed.</p>
<p>We’re seeking a highly independent, technically skilled Technical Project Lead (TPL) to join our team in delivering enterprise-grade data center installations and upgrades. This role is hands-on, client-facing, and focused on physical integration and infrastructure deployments across various environments. As the TPL, you will lead the execution of complex IT infrastructure projects — working closely with Project Managers (PMs), subcontractors, and client teams to ensure seamless installs, migrations, and upgrades.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead on-site and remote execution of data center projects, including:</li><li>Rack and stack</li><li>Structured cabling</li><li>Power, cooling, and connectivity setup</li><li>Develop and maintain installation procedures, test plans, and MOPs</li><li>Act as the primary technical point of contact for internal teams, clients, and subcontractors</li><li>Collaborate with PMs ("quarterbacks") who handle logistics and communications</li><li>Establish and manage communication channels (Slack, WhatsApp, email) for each project</li><li>Deliver projects within fixed scope and timelines (typically 5 business days lead time)</li><li>Support internal teams through mentorship and knowledge transfer</li><li>Maintain detailed project documentation and ensure consistent execution standards</li><li>Foster strong relationships with clients through technical expertise and reliability</li><li>Support development of a remote-first work model for field-based services</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in San Diego, California. The ideal candidate will leverage their technical expertise to design, develop, test, and maintain software solutions that support business objectives. This role requires collaboration with cross-functional teams and a strong commitment to delivering high-quality applications.<br><br>Responsibilities:<br>• Design, develop, test, and maintain software applications using a variety of programming languages and platforms, including .NET, C#, ASP.NET, and JavaScript.<br>• Collaborate with business analysts, end users, and IT team members to create technical specifications that address system requirements and impacts.<br>• Utilize tools such as binding directories, prototypes, sub-procedures, stored procedures, and service programs for efficient software development.<br>• Troubleshoot and resolve application system errors by working closely with support teams and business partners.<br>• Apply knowledge of data-centric architecture and performance optimization to update programs and resolve issues.<br>• Stay informed about emerging technologies, evaluate their potential impact, and provide recommendations to management.<br>• Mentor and support less experienced team members through training, cross-training, and guidance on technical challenges.<br>• Participate in the creation of training materials, documentation, and job aids for new software rollouts or updates.<br>• Lead and implement department projects that enhance IT processes and improve system efficiency.<br>• Provide feedback and analysis on project progress to the Project Management Office and leadership.
<p>Key Responsibilities:</p><p>• Network Design and Implementation: Plan, deploy, and optimize modern Cisco network architecture, including Cisco ISE and Cisco 9800 Series Wireless Controllers, ensuring secure, high-performing, and scalable network solutions.</p><p>• SD-WAN Expertise: Support, monitor, and enhance SD-WAN technologies to improve connectivity and operational efficiency across multiple sites.</p><p>• Network Security: Collaborate with IT and security teams to maintain data security and compliance, ensuring adherence to healthcare regulations (e.g., HIPAA).</p><p>• Project Management: Lead end-to-end network initiatives, from design and deployment to testing and documentation. Effectively manage stakeholder communications and timelines.</p><p>• Troubleshooting and Maintenance: Monitor network performance and resolve issues proactively to minimize downtime and disruptions.</p><p>• Documentation and Reporting: Produce and maintain clear, concise documentation on network configurations, processes, and updates.</p><p>• Collaboration and Support: Work with cross-functional teams, including IT support staff, clinical teams, and external vendors, to meet organizational needs and goals.</p>
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
We are looking for a skilled Software Developer to design and implement innovative solutions utilizing SharePoint, Power Apps, and Microsoft 365 technologies. In this role, you will collaborate with stakeholders to create functional systems that streamline business processes and enhance platform performance. The ideal candidate thrives in dynamic environments and has a strong background in front-end and back-end development.<br><br>Responsibilities:<br>• Develop custom solutions for SharePoint Online, utilizing SPFx, React, JavaScript, and Angular.<br>• Create and deploy Power Apps, including canvas and model-driven applications, to design responsive user interfaces.<br>• Automate workflows and optimize business processes using Power Automate.<br>• Manage SharePoint site architecture, security settings, metadata, and taxonomy structures.<br>• Build integrations between Microsoft 365, Azure, SharePoint, and external systems, leveraging APIs.<br>• Utilize Microsoft Graph and custom APIs to extend the functionality of platforms.<br>• Debug and ensure the accuracy, reliability, and completeness of data visualizations across systems.<br>• Collaborate with stakeholders to gather requirements and translate them into technical solutions.<br>• Apply expertise in applications and systems to enhance business processes and system efficiency.<br>• Maintain a strong focus on system performance, scalability, and security.
<p>We are looking for an organized and proactive Office Manager to oversee daily administrative and operational functions in our San Diego, California office. This Contract to permanent position is ideal for a resourceful individual who thrives in a dynamic setting, enjoys managing diverse tasks, and takes pride in creating an efficient and welcoming workplace.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day office operations to ensure a well-organized and efficient environment.</p><p>• Spearhead an office move, including all logistics and implementation of new onsite vendors</p><p>• Coordinate celebrations and events, including staff birthdays, anniversaries, and team activities.</p><p>• Monitor and manage office supplies, equipment, and inventory, handling orders and repairs promptly.</p><p>• Maintain cleanliness of common areas and office equipment, ensuring a tidy workspace.</p><p>• Provide administrative support to leadership and teams, including scheduling, document preparation, and correspondence.</p><p>• Organize onboarding processes for new hires, including workspace setup, access credentials, and orientation materials.</p><p>• Update company website and social media accounts with relevant content and announcements.</p><p>• Create and edit marketing materials, presentations, and internal documents.</p><p>• Deliver basic IT support by troubleshooting hardware and software issues and liaising with external IT vendors.</p><p>• Lead special projects and support cross-department initiatives as needed.</p>
<p>The HR Specialist will be responsible for full-cycle recruiting, employer branding, and talent pipeline development. This role requires a strong understanding of sourcing strategies, candidate experience, and collaboration with hiring managers.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Manage full-cycle recruitment for technical and non-technical roles.</li><li>Develop and implement sourcing strategies to attract top talent.</li><li>Partner with hiring managers to define job requirements and interview processes.</li><li>Screen resumes, conduct interviews, and coordinate candidate assessments.</li><li>Maintain ATS and ensure accurate tracking of candidate data.</li><li>Promote employer brand through social media, job fairs, and networking events.</li><li>Analyze recruitment metrics and provide reports to leadership.</li><li>Support onboarding and new hire orientation.</li><li>Ensure compliance with EEO and labor regulations.</li></ul>
We are looking for an experienced Software Developer with expertise in Power BI, Tableau, and Microsoft Power Apps to join our team on a long-term contract basis. In this role, you will design, build, and maintain dynamic reports, dashboards, and applications that provide actionable insights and improve business processes. Based in Chula Vista, California, this position offers an exciting opportunity to collaborate with cross-functional teams and deliver impactful solutions.<br><br>Responsibilities:<br>• Gather and analyze user requirements to define Key Performance Indicators and identify relevant data sources.<br>• Create and maintain interactive Power BI and Tableau dashboards with visually compelling data visualizations.<br>• Develop and enhance Microsoft Power Apps to streamline business operations and meet organizational needs.<br>• Ensure data accuracy, consistency, and integrity across all reporting and application solutions.<br>• Optimize the performance of dashboards and applications for speed and scalability.<br>• Troubleshoot and resolve issues related to data accuracy, performance, and functionality.<br>• Provide user training and create basic documentation to support non-technical users.<br>• Collaborate with cross-functional teams to ensure alignment with business objectives and gather feedback.<br>• Integrate data from various sources, including databases and Excel, to create comprehensive reporting solutions.<br>• Monitor and maintain applications, ensuring their reliability and effectiveness over time.
<p>Are you a proactive leader with a passion for talent management, strategy, and employee engagement? Our client is seeking an experienced Human Resources (HR) Manager to drive HR initiatives and create a positive, inclusive workplace. This position offers an exciting opportunity to align people strategies with business goals and lead a high-performing HR team, ensuring the organization’s most valuable asset—its people—achieve success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>HR Strategy:</strong> Develop and execute comprehensive HR strategies and plans that align with organizational objectives.</li><li><strong>Talent Acquisition:</strong> Oversee recruitment efforts, ensuring the hiring of top talent to meet business needs. Collaborate with leadership on workforce planning and forecasting.</li><li><strong>Employee Engagement:</strong> Design and implement initiatives to improve employee experience, retention, and satisfaction.</li><li><strong>Policy Development:</strong> Create, update, and enforce HR policies that comply with employment laws and align with company culture and goals.</li><li><strong>Learning and Development:</strong> Lead employee training programs to enhance skills, foster career growth, and promote internal mobility.</li><li><strong>HR Operations:</strong> Manage day-to-day HR functions, including payroll, benefits administration, and HRIS systems, ensuring efficiency and accuracy.</li><li><strong>Conflict Resolution:</strong> Handle employee relations matters, mediate disputes, and facilitate performance improvement plans as needed.</li><li><strong>Compliance:</strong> Ensure compliance with local, state, and federal employment regulations and conduct regular audits.</li><li><strong>Diversity, Equity, and Inclusion (DEI):</strong> Champion DEI initiatives to foster an inclusive and equitable workplace.</li><li><strong>Performance Management:</strong> Oversee performance review processes, including goal setting and creating action plans for professional development.</li></ul><p><br></p>
<p>Robert Half is hiring for their client in the thriving Technology and Advanced Manufacturing industry in Carlsbad, CA. This company is part of San Diego’s booming tech and manufacturing sector, which includes leaders in semiconductors, wireless systems, and smart infrastructure The Financial Coordinator will support the finance department with budgeting, reporting, and transactional accuracy. This role is ideal for someone with strong analytical skills and a passion for process improvement.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Assist with monthly and quarterly financial reporting.</li><li>Reconcile accounts and prepare journal entries.</li><li>Support budgeting and forecasting processes.</li><li>Maintain financial records and ensure compliance with internal controls.</li><li>Collaborate with cross-functional teams on cost tracking and variance analysis.</li><li>Assist with audits and documentation preparation.</li></ul><p><br></p>
<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
<p><strong>****PST OR CT TIMES ONLY****</strong></p><p><br></p><p>Robert Half is currently seeking a IT Deployment and Migration Engineer for a remote 90-day project where you will play a key role in managing a large-scale initiative involving endpoint security, VPN configuration, and a Microsoft 365 migration. This position requires strong technical expertise, excellent communication skills, and a commitment to delivering white-glove, client-facing support. Candidates located in or near Los Angeles or New York are preferred, with working hours aligned to PST or CT time zones.</p>
<p>Our client is looking for a friendly and professional Receptionist to serve as the welcoming face of our organization. In this role, you will greet visitors, handle incoming calls, provide administrative support, and maintain an organized and efficient front desk. The ideal candidate is personable, diligent, and enthusiastic about creating positive experiences for clients, vendors, and staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors warmly, ensuring they feel welcome while directing them to appropriate staff members or meeting areas </li><li>Answer and route incoming phone calls promptly and professionally, taking accurate messages when necessary.</li><li>Keep the reception area clean, organized, and well-stocked, maintaining a professional atmosphere.</li><li>Handle incoming and outgoing correspondence, including mail, packages, and courier deliveries.</li><li>Provide general administrative support, such as data entry, filing, and document preparation.</li><li>Assist with scheduling appointments, coordinating meeting spaces, and managing visitor logs.</li><li>Ensure the proper functioning of office equipment and provide basic troubleshooting assistance.</li><li>Communicate effectively with internal teams, vendors, and stakeholders.</li></ul><p><br></p>
We are looking for an experienced Digital Project Manager to oversee the execution and optimization of investor marketing funnels. This position involves managing cross-functional teams, ensuring seamless technical integrations, and driving performance improvements across all campaigns. As a long-term contract role based in Carlsbad, California, this opportunity offers the chance to work on impactful initiatives that convert cold traffic into engaged leads.<br><br>Responsibilities:<br>• Lead daily team stand-up meetings to identify and resolve project roadblocks.<br>• Oversee the full lifecycle of marketing funnels, from ad clicks to booked calls or inquiries.<br>• Collaborate with designers, developers, media buyers, and copywriters to ensure timely delivery of campaign assets.<br>• Develop detailed project timelines, assign responsibilities, and monitor milestones to ensure deadlines are met.<br>• Review and approve deliverables while coordinating legal, product, and branding sign-offs.<br>• Manage technical integrations across tools like Zapier, Calendly, HubSpot, and Google Tag Manager.<br>• Perform quality assurance checks on funnels to identify and address broken links, tagging issues, or user friction points.<br>• Analyze campaign performance metrics, including conversion rates and booking rates, to optimize revenue.<br>• Make real-time adjustments to strategies, such as modifying CTAs or pausing traffic, to enhance outcomes.<br>• Provide actionable insights to improve the efficiency and effectiveness of marketing campaigns.
<p>Our client is seeking an efficient and personable Front Desk Coordinator to create an excellent first impression for visitors and support day-to-day office operations. As the first point of contact, you will be responsible for handling all front desk activities, managing incoming communications, and providing administrative assistance to ensure smooth workflows. The ideal candidate is customer service-oriented, organized, and demonstrates a high degree of professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors and clients, ensuring a positive and professional experience at the front desk.</li><li>Answer, screen, and route phone calls or emails to the appropriate team members promptly.</li><li>Manage appointment scheduling, visitor logs, and conference room bookings.</li><li>Handle incoming and outgoing mail and oversee package deliveries.</li><li>Assist with clerical tasks, including data entry, filing, and office supply management.</li><li>Ensure the reception area and common areas remain clean, stocked, and professional in appearance.</li><li>Support office events, team meetings, and special projects as needed.</li><li>Provide general administrative support to office staff and leadership.</li></ul>
We are looking for a skilled Credit & Collections Manager to join our team on a contract basis in San Diego, California. This role requires an experienced individual who excels in managing credit and collections processes while leading teams during critical financial transitions. If you thrive in a dynamic environment and have a proven track record of success in credit management, this position offers an excellent opportunity to make an impact.<br><br>Responsibilities:<br>• Oversee the transition of equipment loan portfolios to a new financing entity, ensuring proper documentation and compliance with lending guidelines.<br>• Collaborate with financial institutions to establish and implement new credit lines and operational processes.<br>• Lead and manage the credit and collections team, providing guidance on investigations, cash applications, and policy adherence.<br>• Analyze collection reports to evaluate outstanding balances and refine strategies for improved performance.<br>• Approve customer credit limits and monitor exceptions to maintain alignment with company policies.<br>• Review and authorize account adjustments, while managing aged accounts and doubtful account allowances.<br>• Drive process improvements and technological enhancements within credit and accounts receivable systems.<br>• Foster collaboration between credit, collections, and sales teams to ensure seamless operations.<br>• Manage relationships with external vendors, including collection agencies and credit reporting services.<br>• Measure departmental performance using key metrics and recommend strategies to enhance efficiency and effectiveness.
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p>Picture this: you’re in <strong>beautiful Palomar Mountain</strong>, working with a medical company whose mission is to improve lives every day. They’re not just about products or services — they’re about creating <strong>lasting relationships with patients, providers, and partners</strong>. We’re recruiting for a <strong>Customer Success Specialist</strong> who can bring a mix of empathy, problem-solving, and people skills to the table.</p><p><br></p><p><strong><u>What You’ll Be Doing</u></strong></p><ul><li>Serve as the main point of contact for customers, ensuring their questions and concerns are resolved with care.</li><li>Build strong relationships with clients by listening, following up, and going the extra mile.</li><li>Troubleshoot issues and partner with internal teams to ensure seamless service delivery.</li><li>Track client interactions, feedback, and success stories in the CRM system.</li><li>Identify opportunities to improve customer satisfaction and retention.</li></ul><p><strong><u>Why This Role Rocks</u></strong></p><p>This isn’t a call-center gig — it’s about <strong>being a trusted guide</strong> for customers navigating medical products and services. If you like the idea of blending <strong>healthcare impact with customer happiness</strong>, this role is for you.</p>
We are looking for a highly organized and proactive Sales Assistant to join our team in Irvine, California. This long-term contract position offers the opportunity to support sales operations and collaborate with cross-functional teams in a dynamic and fast-paced environment. The ideal candidate will bring strong communication skills, multitasking abilities, and a passion for delivering exceptional support to ensure seamless business operations.<br><br>Responsibilities:<br>• Coordinate and manage sales activities, ensuring timely communication between internal teams and clients.<br>• Assist in preparing and analyzing sales reports to track performance and identify opportunities for growth.<br>• Maintain accurate records of client interactions and transactions within the company’s CRM system.<br>• Provide administrative support to the sales team, including scheduling meetings and preparing presentations.<br>• Collaborate with marketing and product teams to align sales strategies with business objectives.<br>• Monitor project timelines and ensure deliverables are met on schedule.<br>• Support the onboarding process for new clients and partners, ensuring a smooth transition.<br>• Address and resolve client inquiries or concerns with a meticulous and solution-oriented approach.<br>• Stay updated on industry trends to contribute insights and recommendations to the team.
We are looking for a skilled Salesforce Developer to join our team in Costa Mesa, California. This long-term contract position is ideal for someone with extensive experience in Salesforce development and administration who enjoys tackling complex projects and delivering innovative solutions. You will play a key role in supporting critical business processes and driving the success of our CRM systems.<br><br>Responsibilities:<br>• Develop and maintain Salesforce solutions using Apex coding, triggers, and Lightning Components.<br>• Configure and administer Salesforce systems to ensure smooth functionality and optimal performance.<br>• Collaborate with teams to migrate data and customizations from Salesforce Cloud to Salesforce Government Cloud.<br>• Provide technical support for architecture and serve as a backup resource as needed.<br>• Revitalize dormant lead management processes by implementing flow triggering, notifications, and rule-based configurations.<br>• Optimize Salesforce Sales Cloud features to achieve 80-90% out-of-the-box functionality.<br>• Utilize GitHub for version control and collaborative development efforts.<br>• Ensure seamless integration between Salesforce and other enterprise systems.<br>• Troubleshoot and resolve technical issues within the Salesforce platform.<br>• Participate in roadmap planning and execution for CRM system enhancements.
