<p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
<p>Our nonprofit client is seeking a personable and organized Front Desk Coordinator to be the first point of contact for visitors, clients, and staff. This role is ideal for someone who takes pride in delivering excellent service and maintaining a welcoming, efficient front office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a friendly and professional first impression.</li><li>Answer and route phone calls, respond to general inquiries, and provide information about the organization’s programs and services.</li><li>Manage appointment scheduling, maintain office calendars, and coordinate meeting logistics.</li><li>Handle incoming and outgoing mail, package deliveries, and office supply inventory.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative support for staff and special projects as needed.</li></ul><p><br></p>
<p>Our client, a well-regarded organization in San Diego, CA, is seeking a personable and organized Front Desk Coordinator to serve as the first point of contact for their office. This is an excellent opportunity for someone who excels at multitasking, providing outstanding customer service, and maintaining a positive, professional office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors in a courteous and welcoming manner</li><li>Answer and route incoming phone calls efficiently</li><li>Assist with scheduling meetings, managing calendars, and coordinating conference rooms</li><li>Handle incoming and outgoing mail and packages</li><li>Support various administrative tasks, such as data entry, filing, and maintaining office supplies</li><li>Uphold the organization’s standards for client and guest experiences</li></ul><p><br></p>
We are looking for an Administrative Coordinator to join our team on a contract basis in San Diego, California. This role requires exceptional organizational skills and the ability to handle multiple administrative tasks efficiently. The ideal candidate will possess strong attention to detail and proficiency in Microsoft Office tools, particularly Excel and Word.<br><br>Responsibilities:<br>• Process and organize incoming mail, ensuring timely distribution and handling.<br>• Welcome and assist visitors, providing a detail-oriented and friendly greeting.<br>• Perform accurate data entry into Excel spreadsheets, maintaining and utilizing pre-existing formulas.<br>• Track and record tenant payments, including verifying amounts and allocating funds to the appropriate accounts.<br>• Log, scan, and deposit checks, ensuring proper documentation and compliance with procedures.<br>• Communicate with tenants regarding payment discrepancies, demonstrating excellent customer service.<br>• Manage and update records of gross sales for tenants on a monthly basis.<br>• Coordinate and maintain spreadsheets related to multiple bank accounts.<br>• Ensure all administrative tasks are completed with precision and in a timely manner.
<p>We are looking for a dedicated Call Center Specialist to join our team in San Diego, California. As part of a non-profit organization committed to improving lives and fostering community well-being, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering an opportunity to grow within a mission-driven environment that values compassion and excellence.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming inquiries professionally, providing accurate information, referrals, and assistance to meet client needs.</p><p>• Record all interactions promptly and accurately using web-based documentation systems.</p><p>• Stay informed about available services, resources, and programs to provide the most up-to-date support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.</p><p>• Maintain high standards of customer service, ensuring clear and empathetic communication.</p><p>• Utilize CRM tools and other computer programs to track and manage client interactions effectively.</p><p>• Assist clients with billing inquiries, benefit-related questions, and other service-related needs.</p><p>• Respond to chat-based inquiries and navigate web-based platforms efficiently.</p><p>• Uphold organizational values while addressing customer concerns and fostering positive experiences.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources through compassionate communication and efficient assistance. This is a Contract to permanent position that offers the opportunity to make a meaningful impact while growing professionally in a supportive work environment.<br><br>Responsibilities:<br>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and referrals.<br>• Accurately document all client interactions in web-based systems to ensure seamless record-keeping.<br>• Stay informed about available services, resources, and procedures to effectively assist clients.<br>• Collaborate with internal teams to address client needs and deliver timely solutions.<br>• Maintain a high standard of professionalism and empathy in all communications.<br>• Utilize CRM tools and other software platforms to manage client information efficiently.<br>• Assist clients with billing inquiries, benefit functions, or other service-related questions.<br>• Operate call center systems such as Avaya CMS to manage and monitor call activities.<br>• Support continuous improvement efforts by identifying gaps or areas for enhancement in client services.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>Client Program Management Associate</p><p>Location: Remote- Must live in Southern CA</p><p>Employment Type: Contract to Hire</p><p><br></p><p>About the Role</p><p>The Client Program Management Associate supports the successful execution of client programs by handling the operational and coordination work that keeps programs running smoothly.</p><p>This role sits at the intersection of program management, client services, and systems, and is ideal for someone who enjoys organization, coordination, documentation, and working across teams — without owning the client relationship or frontline service delivery.</p><p>What You’ll Do</p><p>• Execute day-to-day program management activities to keep client programs aligned with approved scope and requirements</p><p>• Maintain visibility into work performed by Client Services, Systems, and external partners</p><p>• Track program milestones, risks, dependencies, and follow-ups</p><p>• Support escalation workflows when issues have program-wide or contractual implications</p><p>• Execute approved change requests by coordinating requirements, documentation, approvals, and implementation tracking</p><p>• Maintain accurate program documentation, including requirements, workflows, and change history</p><p>• Contribute inputs and analysis to program reporting owned by Program Managers and Client Services</p><p>• Ensure escalated incidents and changes are properly documented and closed</p><p><br></p><p><br></p><p>Please do not call into the office, all qualified applicants will be reached out to</p>
<p>Robert Half has is always looking to speak to customer service representatives for ongoing contract positions ! Do you love building solid customer relationships? These positions are typically based in dynamic, rapidly changing call center environments.</p><p><br></p><p>How you will make an impact in this type of position :</p><p><br></p><p>-Receiving and placing telephone calls</p><p>-Provides accurate, friendly customer service in a timely fashion</p><p>-Acts as the main point of contact for customers, handling inquiries, resolving issues, processing orders/returns, and providing product information via phone, email, or chat to ensure satisfaction </p><p>-Checking in with customers to ensure satisfaction with purchases or services</p><p><br></p><p><br></p>
<p>Position Overview</p><p>Robert Half is seeking a reliable and detail-driven Property Coordinator to support daily operations for a commercial real estate firm. This role plays a key part in maintaining efficient property operations by assisting property managers with administrative tasks, tenant relations, and vendor coordination across a portfolio of commercial assets.</p><p>This opportunity is ideal for someone who enjoys balancing administrative responsibilities with hands-on coordination in a fast-paced real estate environment.</p><p>Responsibilities</p><ul><li>Support Property Managers with day-to-day operational and administrative tasks</li><li>Coordinate service requests, maintenance issues, and vendor scheduling</li><li>Track leases, renewals, insurance certificates, and compliance documentation</li><li>Assist with tenant onboarding, move-ins, and ongoing tenant communications</li><li>Process invoices, service contracts, and vendor documentation for approval</li><li>Maintain property databases, files, and reporting tools with accurate information</li><li>Assist with monthly reports, operational summaries, and budget tracking</li><li>Schedule inspections, walkthroughs, and meetings for property management staff</li><li>Act as a liaison between tenants, vendors, and internal departments</li><li>Provide general office and project support as needed</li></ul><p><br></p>
<p>Job Description</p><p>Robert Half is partnering with a well-established commercial real estate firm to identify a detail-oriented and proactive Property Coordinator. This role provides administrative and operational support to property management teams and ensures the day-to-day functions of assigned commercial properties run smoothly.</p><p>The ideal candidate is highly organized, customer-service focused, and experienced in supporting property management operations in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide administrative support to Property Managers for a portfolio of commercial properties</li><li>Coordinate maintenance requests, vendor services, and work orders; follow up to ensure timely completion</li><li>Assist with lease administration, including tracking expirations, COIs, and critical dates</li><li>Prepare and distribute tenant communications, notices, and correspondence</li><li>Support invoice processing, coding, and tracking in property management systems</li><li>Maintain accurate property records, files, and documentation</li><li>Assist with budgeting, reporting, and monthly property packages as needed</li><li>Schedule inspections, meetings, and vendor access to properties</li><li>Serve as a point of contact for tenants, vendors, and internal teams, providing professional and responsive customer service</li><li>Support special projects and additional administrative tasks as assigned</li></ul><p><br></p>
<p>This is not a traditional receptionist role. Our client is seeking a polished, bilingual <strong>Senior Front Office & Client Experience Coordinator</strong> to serve as the face, voice, and first impression of a busy, high-expectation environment. You’ll act as a gatekeeper, problem-solver, and relationship builder—supporting leadership, staff, and a diverse client base with professionalism and confidence.</p><p><br></p><p><strong>What You’ll Be Responsible For</strong></p><ul><li>Manage a high-volume, multi-line phone system with exceptional call control</li><li>Greet clients, vendors, and visitors with a warm yet professional presence</li><li>Serve as a bilingual liaison for Spanish-speaking clients, ensuring clarity and trust</li><li>Coordinate scheduling, calendars, meeting rooms, and visitor flow</li><li>Handle sensitive information with discretion and confidentiality</li><li>Resolve client concerns in real time and escalate when appropriate</li><li>Support administrative leadership with correspondence, reporting, and special projects</li><li>Maintain front office organization, supplies, and procedural consistency</li></ul>
We are looking for a motivated Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a key role in connecting individuals with vital services and resources, ensuring a positive and impactful experience for every interaction. This is an opportunity to contribute to meaningful work in the non-profit sector while developing your attention to detail in a supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, referrals, and support as needed.<br>• Document all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available programs, services, and resources to effectively address client needs.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.<br>• Deliver exceptional customer service, maintaining a courteous and empathetic approach in all communications.<br>• Utilize CRM and other software tools to track and manage client cases efficiently.<br>• Assist with billing and benefit-related functions when applicable.<br>• Monitor and report call metrics using platforms like Avaya CMS to improve service outcomes.<br>• Ensure compliance with organizational policies and procedures while handling sensitive information.
We are looking for a compassionate and detail-oriented Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a vital role in connecting individuals to essential services, supporting community outreach, and delivering outstanding customer service. If you are passionate about making a difference and thrive in a mission-driven environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming inquiries and provide accurate information, referrals, or assistance based on client needs.<br>• Maintain detailed records of all client interactions using web-based systems.<br>• Stay informed about community resources and services to effectively address client concerns.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.<br>• Deliver exceptional customer service in every communication, upholding organizational standards.<br>• Utilize software tools such as CRM systems, billing platforms, and chat programs to manage tasks efficiently.<br>• Assist clients with benefit and billing inquiries while providing clear and concise explanations.<br>• Handle customer calls professionally, ensuring their needs are addressed in a timely manner.<br>• Monitor and analyze data using tools like Avaya CMS to optimize service performance.<br>• Support continuous improvement initiatives to enhance customer experience and operational efficiency.
<p>Our company is seeking a proactive and detail-oriented Assistant Property Manager to support our property management team in San Diego. You will play a vital role in maintaining high-quality tenant relations, assisting with property operations, and ensuring the efficient management of day-to-day activities across our properties.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with leasing activities, including showings, application processing, and lease administration</li><li>Support property inspections, maintenance scheduling, and vendor coordination</li><li>Respond promptly to tenant inquiries and service requests</li><li>Monitor rent collections, prepare deposit records, and help with delinquency follow-up</li><li>Maintain accurate property files, records, and financial documentation</li><li>Help organize move-ins/outs and coordinate turnover processes</li><li>Ensure compliance with local regulations and company policies</li><li>Assist the Property Manager with budgets, reporting, and special projects as needed</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering the opportunity to make a meaningful impact while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs.</p><p>• Document all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational updates to provide reliable support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.</p><p>• Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service.</p><p>• Utilize CRM tools and other software platforms effectively to manage client data and interactions.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related matters.</p><p>• Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency.</p><p>• Support clients across multiple communication channels, including inbound calls and online chat platforms.</p><p>• Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience.</p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Service Representative to join our team in San Diego, California. In this Contract to permanent position, you will be at the forefront of delivering exceptional service to individuals seeking support, referrals, and information. This role provides an opportunity to make a meaningful impact in the non-profit industry while working in a mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance.</p><p>• Document interactions and updates promptly in web-based systems to maintain accurate records.</p><p>• Stay informed about available community services and resources to offer appropriate referrals.</p><p>• Collaborate with internal teams to ensure the needs of clients are addressed effectively.</p><p>• Deliver outstanding customer service by handling communications with professionalism and empathy.</p><p>• Utilize CRM platforms and other computer systems to manage customer interactions efficiently.</p><p>• Assist clients with benefit and billing-related questions, ensuring clarity and resolution.</p><p>• Support the organization’s outreach efforts by providing thorough and timely responses.</p><p>• Adhere to established protocols and procedures to uphold service quality standards.</p><p>• Participate in training sessions to enhance skills and knowledge relevant to the role.</p>
<p>Are you passionate about delivering exceptional service and building lasting relationships with clients? Our company is seeking a dedicated Customer Service Representative to join our team. In this role, you’ll be the primary point of contact for client inquiries, ensuring a positive experience with every interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently while maintaining high satisfaction.</li><li>Maintain accurate records of customer interactions and update account information as needed.</li><li>Collaborate with team members to identify solutions and escalate complex issues when necessary.</li><li>Proactively offer information about products and services to address client needs.</li></ul><p><br></p>
<p><strong>Bilingual Spanish Call Center Representative</strong></p><p><strong>Non-Profit Organization | San Diego, CA (Kearny Mesa)</strong></p><p><strong>Ability to work Hybrid after approx. 6 months </strong></p><p><br></p><p>About the Role</p><p>Our team is partnering with a well-established <strong>non-profit organization serving the San Diego community</strong>. This is a <strong>contract-to-hire Call Center role</strong> ideal for candidates who are passionate about helping others and making a meaningful impact.</p><p>This position requires <strong>bilingual fluency in English and Spanish</strong> and the ability to commute <strong>daily to the Kearny Mesa office</strong>. After approx. 6 months and showing you are meeting company expectations this role has the ability to be hybrid. </p><p><br></p><p>Key Responsibilities</p><ul><li>Handle a high volume of inbound and outbound calls from community members</li><li>Provide assistance, information, and resources to individuals and families in need</li><li>Communicate clearly and compassionately in <strong>both English and Spanish</strong></li><li>Accurately document calls and case details in internal systems</li><li>Follow established call center procedures and compliance guidelines</li><li>Work collaboratively with internal teams to ensure community needs are met</li></ul><p><br></p>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
We are looking for an experienced Concierge to join our team on a contract basis in Irvine, California. This position requires a detail-oriented individual with relevant experience who thrives in front-of-house roles, ensuring guests and visitors feel welcomed and valued. The ideal candidate will bring exceptional customer service skills and a proactive approach to fostering a warm and inviting workplace environment.<br><br>Responsibilities:<br>• Greet and assist visitors to create a welcoming and detail-oriented atmosphere.<br>• Coordinate with the site lead to plan and execute workplace events.<br>• Support event setup and breakdown, including conference room arrangements.<br>• Maintain a detail-oriented demeanor when interacting with guests and colleagues.<br>• Actively contribute to creating a team-oriented and friendly work environment.<br>• Anticipate needs and proactively address any issues or concerns.<br>• Collaborate with colleagues to ensure smooth daily operations.<br>• Demonstrate strong organizational skills to plan and prioritize tasks effectively.<br>• Provide concierge services that enhance the overall experience for guests and employees.
<p>Our client, a leading organization in Chula Vista, CA is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for individuals passionate about delivering high-quality service and resolving inquiries in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Field incoming customer inquiries via phone, email, and chat, providing timely and accurate information</li><li>Resolve customer questions, complaints, and issues with professionalism and empathy</li><li>Document all customer interactions and follow-up tasks within the system</li><li>Coordinate with internal teams to ensure a seamless customer experience</li><li>Process orders, returns, and exchanges as needed</li><li>Ensure customer satisfaction while striving to exceed expectations</li></ul><p><br></p>
<p>We are looking for an experienced Customer Service Representative to join our team in Costa Mesa, California. As a Contract to permanent role, this position is ideal for professionals eager to contribute to a growing organization while advancing their career.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume recruiting efforts for caretakers, including screening calls and verifying licenses.</p><p>• Manage 20-30 calls daily using platforms such as LinkedIn and Indeed to source candidates with relevant experience.</p><p>• Perform detailed candidate assessments to ensure compliance with required certifications and credentials.</p><p>• Address the challenges of high turnover rates by maintaining a consistent pipeline of candidates.</p><p>• Utilize GoHighLevel and Microsoft Office Suite to manage recruitment processes and documentation.</p><p>• Maintain professionalism and adhere to business-smart dress code during onsite days.</p><p>• Collaborate with team partners to align recruiting efforts with organizational goals.</p><p>• Provide exceptional service in addressing inquiries and resolving recruitment-related issues.</p><p>• Ensure accuracy and efficiency in order entry and documentation processes.</p><p>• Support inbound and outbound call operations to enhance recruitment outreach</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Dana Point, California. In this Contract position, you will play a vital role in delivering exceptional service to customers, handling inquiries, and ensuring smooth communication. This role is ideal for someone who excels in a fast-paced environment and has a passion for assisting others.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing customer inquiries with professionalism and care.</p><p>• Manage customer communication effectively through email correspondence and phone calls.</p><p>• Handle data entry tasks accurately to maintain up-to-date records.</p><p>• Schedule appointments and coordinate calendars efficiently.</p><p>• Process orders and ensure timely follow-up with customers.</p><p>• Provide support in resolving customer concerns and escalating issues when necessary.</p><p>• Utilize Microsoft Excel and Word to create reports and manage documentation.</p><p>• Maintain a positive and helpful attitude while delivering outstanding customer service.</p><p>• Collaborate with team members to enhance overall customer satisfaction.</p>
