<p><strong>Make a Difference While Delivering Exceptional Patient Care</strong></p><p>Robert Half is working with a respected healthcare provider in Escondido seeking a compassionate and professional <strong>Bilingual Medical Receptionist</strong> to join its growing team.</p><p>This position is perfect for someone who enjoys helping people, creating positive patient experiences, and serving as the welcoming face of a busy medical office. The ideal candidate is fluent in both English and Spanish, highly organized, and committed to providing outstanding customer service.</p><p>You will play a critical role in ensuring patients feel supported from the moment they walk through the door.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Greet and assist patients in both English and Spanish</li><li>Answer incoming calls and schedule appointments</li><li>Verify patient information and insurance details</li><li>Manage patient check-in and check-out processes</li><li>Collect copays and maintain accurate records</li><li>Coordinate with medical staff regarding patient scheduling needs</li><li>Maintain confidentiality and HIPAA compliance</li><li>Manage referrals, authorizations, and medical documentation</li><li>Update patient records within electronic medical records systems</li><li>Provide exceptional customer service to patients and families</li></ul>