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3 results for Engineer in San Diego, CA
- San Ysidro, CA
- onsite
- Temporary / Contract
- 45 - 57 USD / Hourly
- <p>We're seeking a Telecom Engineer to support and enhance a modern cloud-based telecom and contact center environment. This role will focus on Cisco Webex Calling, Genesys Cloud, VoIP technologies, and a large-scale migration from Mitel to Cisco Webex. The ideal candidate is a hands-on problem solver who thrives in a collaborative team environment and takes ownership from issue identification through resolution.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Cisco Webex Calling, Genesys Cloud, and other cloud telephony platforms.</li><li>Configure call routing, queues, call flows, agent settings, and user provisioning.</li><li>Support the ongoing migration from Mitel to Cisco Webex across multiple locations.</li><li>Troubleshoot telecom, contact center, routing, and voice service issues.</li><li>Manage telecom support tickets through full lifecycle resolution, including root cause analysis.</li><li>Maintain hybrid telecom environments during migration and transition periods.</li><li>Support telecom hardware, mobile devices, VoIP endpoints, and Microsoft Intune administration.</li><li>Participate in system upgrades, platform enhancements, and new technology deployments.</li><li>Recommend process improvements to enhance system performance and user experience.</li></ul><p><br></p>
- 2026-10-10T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 55 - 70 USD / Hourly
- <p>We are looking for a Telecom Engineer to support a healthcare organization in San Diego, California with the administration and optimization of modern voice and communications platforms. This Long-term Contract position focuses on maintaining reliable telephony services, improving user experience, and contributing to critical telecom initiatives across a hybrid environment. The ideal candidate brings hands-on expertise with cloud calling technologies, legacy voice systems, and responsive technical support in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize cloud telephony platforms, with primary responsibility for Genesys Cloud and Cisco Webex Calling environments.</p><p>• Support site-by-site voice platform rollouts as part of the migration from Mitel to Cisco Webex, ensuring minimal disruption to business operations.</p><p>• Contribute to telecom initiatives such as platform enhancements, technology deployments, and infrastructure modernization efforts.</p><p>• Maintain service continuity across both legacy and cloud-based voice systems during transitional periods.</p><p>• Investigate and resolve issues involving call queues, routing behavior, outages, and overall telecom performance.</p><p>• Provide break/fix support for existing Mitel systems while also supporting newer communication tools in production.</p><p>• Manage support tickets end to end, including diagnosis, resolution, root cause review, and recommendations to prevent repeat incidents.</p><p>• Administer endpoint management activities using Microsoft Intune to support telecom-related devices and user environments.</p><p>• Identify opportunities to streamline support processes, strengthen system reliability, and improve the overall end-user experience.</p><p>• Communicate clearly on ticket progress, project updates, and emerging support priorities while delivering high-quality customer service.</p>
- 2026-10-14T00:00:00Z
- Del Mar, CA
- remote
- Permanent / Full Time
- 180000 - 210000 USD / Yearly
- We are looking for an experienced Software Engineering Manager to lead a high-performing development organization in Del Mar, California. This role combines team leadership with active technical contribution, requiring someone who can guide engineers, shape architecture decisions, and remain closely involved in building modern software solutions. The ideal candidate brings a strong background in application development, a practical understanding of AI-driven systems, and the ability to deliver reliable results in a fast-moving environment.<br><br>Responsibilities:<br>• Direct software engineering activities across in-house team members, external partners, and distributed resources to ensure consistent execution and delivery.<br>• Set technical direction, define project goals, and maintain clear expectations around timelines, quality, and release readiness.<br>• Recruit, mentor, and evaluate engineering staff while fostering growth, accountability, and strong team performance.<br>• Work closely with business leaders and cross-functional stakeholders to align development efforts with organizational priorities.<br>• Participate in system architecture, software design, and hands-on development to support critical technical initiatives.<br>• Oversee production releases and track progress against milestones, addressing risks and dependencies before they affect delivery.<br>• Drive the development and implementation of AI-enabled applications, agent-based solutions, and workflow automation in production environments.<br>• Promote effective engineering practices, including code review, monitoring, security awareness, and continuous improvement across the development lifecycle.
- 2026-10-08T00:00:00Z