We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
We are looking for a dedicated Legal Secretary to join our team in Austin, Texas. In this long-term contract role, you will play a vital part in supporting legal professionals by managing essential administrative tasks, ensuring smooth daily operations, and maintaining accurate documentation. This position is ideal for someone with strong organizational skills and a keen eye for detail within a legal environment.<br><br>Responsibilities:<br>• Prepare and manage legal documents, including drafting, formatting, and organizing materials for court filings.<br>• Handle e-filing processes to ensure timely submission of documents to relevant courts.<br>• Maintain and update calendars for attorneys, including scheduling appointments, meetings, and deadlines.<br>• Perform dictation tasks and transcribe legal correspondence or reports accurately.<br>• Oversee document control and management systems to ensure efficient retrieval and storage of files.<br>• Coordinate daily operations to support attorneys and legal staff in their work.<br>• Utilize iManage to organize and maintain digital document repositories.<br>• Monitor and track deadlines to ensure compliance with legal requirements.<br>• Liaise with court officials and other parties regarding filings and case updates.<br>• Assist in maintaining an organized and efficient work environment for all legal team members.