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3 results for Help Desk Analyst in San Antonio, TX
- San Antonio, TX
- onsite
- Temporary
- 22 - 25 USD / Hourly
- We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position requires someone who is detail-oriented, can provide exceptional technical support, and resolve system-related issues efficiently. The ideal candidate will have a strong background in troubleshooting and supporting Microsoft Windows environments.<br><br>Responsibilities:<br>• Provide responsive and effective technical support to end-users, addressing hardware and software issues.<br>• Manage and maintain user accounts and permissions within Active Directory.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 operating systems.<br>• Handle service desk tickets with accuracy and ensure timely resolution.<br>• Diagnose and resolve basic technical issues, escalating complex problems as necessary.<br>• Perform system updates and routine maintenance to ensure optimal functionality.<br>• Assist users with software installations and configurations.<br>• Document technical processes and solutions for future reference.<br>• Collaborate with team members to enhance support workflows and improve user satisfaction.
- 2026-03-30T00:00:00Z
- San Antonio, TX
- onsite
- Temporary
- 21 - 25 USD / Hourly
- We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
- 2026-03-09T00:00:00Z
- San Antonio, TX
- onsite
- Contract / Temporary to Hire
- 30 - 40 USD / Hourly
- <p>We are looking for an experienced EDI Analyst to join our team in San Antonio, Texas. If you have a strong background in EDI operations and enjoy resolving technical challenges, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain healthcare transactions in a production environment to ensure smooth operations.</p><p>• Audit, track, and reconcile inbound and outbound files to verify accuracy and completeness.</p><p>• Encrypt healthcare data during transmission and manage secure delivery processes.</p><p>• Configure and oversee accounts for internal use and external trading partners.</p><p>• Investigate and resolve issues related to transmission failures and missing acknowledgments.</p><p>• Collaborate with audit, IT, and business teams to address and resolve data-related concerns.</p><p>• Write and maintain scripts or automations to streamline workflows and enhance efficiency.</p>
- 2026-03-23T00:00:00Z