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16 results for Customer Service Manager in Salt Lake City, UT

Client Service Coordinator - Associate
  • Midvale, UT
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Client Service Coordinator - Associate to join our team on a contract basis in Midvale, Utah. This role involves providing exceptional administrative and customer service support while ensuring smooth day-to-day operations. As part of this position, you will play a vital role in coordinating meetings, managing communications, and maintaining organizational efficiency.<br><br>Responsibilities:<br>• Handle inbound calls professionally and assist customers with inquiries.<br>• Schedule appointments and organize meetings to support team operations.<br>• Perform receptionist duties, including welcoming guests and managing front desk activities.<br>• Maintain accurate records and file documents systematically.<br>• Distribute incoming mail and manage supply inventory effectively.<br>• Coordinate conference calls and prepare presentations as needed.<br>• Support financial activities by performing ad hoc tasks and ensuring accuracy.<br>• Lead special projects and contribute to organizational initiatives.<br>• Assist in maintaining communication channels and fostering collaboration within the team.
  • 2025-09-29T13:54:06Z
Credentialing Analyst
  • Provo, UT
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a meticulous Credentialing Analyst to join our team in Provo, Utah. This long-term contract position offers an excellent opportunity to combine financial expertise with exceptional customer service skills to drive organizational success. As a key member of the finance team, you will play an integral role in ensuring the accuracy of billing, forecasting, and stakeholder satisfaction.<br><br>Responsibilities:<br>• Collaborate with internal teams to improve processes and ensure operational efficiency.<br>• Communicate complex financial policies and technical details clearly to non-experts.<br>• Contribute to the accuracy of company billings and financial forecasting.<br>• Manage stakeholder requests promptly while adhering to service level agreements and monthly accounting deadlines.<br>• Partner with finance, sales, and customer success teams to solve challenges using industry best practices.<br>• Maintain a customer-focused approach to ensure thoughtful and respectful interactions.<br>• Apply strategic thinking to understand the impact of your role on cross-functional teams.<br>• Support a positive and inclusive team environment through teamwork and collaboration.
  • 2025-09-25T17:29:20Z
Payroll Manager
  • Salt Lake City, UT
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Payroll Manager to oversee payroll operations and accounts payable processes for our team in Salt Lake City, Utah. This role involves managing staff, ensuring compliance with company policies and regulations, and driving efficiency in payroll and accounts payable functions. The ideal candidate is a results-driven leader with extensive experience in payroll management and a strong ability to navigate complex systems and workflows.<br><br>Responsibilities:<br>• Supervise payroll and accounts payable teams, providing guidance and support to maintain high levels of productivity and accuracy.<br>• Ensure compliance with company policies, Generally Accepted Accounting Principles (GAAP), and Sarbanes-Oxley requirements.<br>• Oversee payroll processing for hourly and field employees, ensuring accuracy and adherence to labor agreements and regulatory standards.<br>• Collaborate with regional controllers and finance teams to address payroll issues and identify opportunities for process improvements.<br>• Deliver exceptional customer service to internal and external stakeholders, fostering a customer-focused approach.<br>• Participate in management meetings to provide updates and insights on payroll processes and departmental performance.<br>• Develop and implement internal controls to ensure compliance with audits and company policies.<br>• Assist with budgeting and forecasting activities to support financial reporting and cost control.<br>• Recommend process improvements to enhance efficiency and effectiveness within payroll and accounts payable functions.<br>• Prepare and review reports and metrics to keep leadership informed of departmental activities and outcomes.
  • 2025-09-15T15:19:35Z
Director of Customer Success
  • South Jordan, UT
  • onsite
  • Permanent
  • 135000.00 - 145000.00 USD / Yearly
  • We are looking for a dynamic Director of Customer Success to lead and enhance our customer engagement strategies in South Jordan, Utah. This role will focus on driving client retention, satisfaction, and advocacy while collaborating across departments to ensure a seamless customer journey. The ideal candidate will play a pivotal role in shaping our Customer Success structure and contributing to the company’s growth initiatives.<br><br>Responsibilities:<br>• Develop and execute strategies to achieve high customer retention rates, aiming for 95%+ Gross Retention and 110%+ Net Retention.<br>• Manage a portfolio of key accounts to ensure satisfaction, retention, and growth opportunities.<br>• Foster collaboration between Sales, Onboarding, and Customer Service teams to deliver a cohesive customer experience.<br>• Drive product adoption and engagement, targeting 75%+ feature utilization and 80%+ monthly active usage.<br>• Build a customer advocacy program, encouraging referrals and generating a significant portion of new business from client recommendations.<br>• Establish clear processes and frameworks for a dedicated Customer Success team, including key performance indicators and defined roles.<br>• Implement tools and systems to monitor customer health, gather feedback, and proactively address risks.<br>• Provide regular reporting on Customer Success metrics to inform leadership decisions and refine strategies.
  • 2025-09-19T18:54:10Z
Office Manager
  • Layton, UT
  • remote
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>We currently have an excellent opportunity for a highly skilled and motivated office manager to lead operations at a growing company in Layton. Are you a deeply passionate self-starter who is looking to grow their career? </p><p><br></p><p>The right Office Manager for this role is someone who can handle:</p><p>·        Leading overall office administration</p><p>·        Handling copy services, word processing, mail and distribution services, office reception, office equipment, utility services and communication systems</p><p>·        Evaluating and improving office production</p><p>·        Assisting in developing and revising office policies and procedure for improved workflow</p>
  • 2025-09-26T15:58:59Z
Business Analyst
  • Salt Lake City, UT
  • onsite
  • Contract / Temporary to Hire
  • 52.25 - 60.50 USD / Hourly
  • <p>We are looking for an experienced Business Analyst to join our client's team for a Contract-to-Permanent opportunity. This role requires an individual with a strong background in data analysis, business reporting, and requirement documentation to support critical projects. The ideal candidate will collaborate with various teams to deliver actionable insights and efficient reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Determine relevant data needs and collaborate with teams and IT staff to gather and fulfill those requirements.</p><p>• Define project-specific requirements, including mockups and data flows, to support analytic needs.</p><p>• Assess reporting needs across business and management teams, ensuring alignment with strategic goals.</p><p>• Develop a deep understanding of corporate data sources and their relationships to support project success.</p><p>• Extract and analyze operational, performance, and statistical data from multiple sources for reporting purposes.</p><p>• Utilize software tools such as spreadsheets, reporting applications, and graphical tools to manipulate and format data.</p><p>• Ensure the accuracy, timeliness, and confidentiality of all dashboards, analyses, and project data.</p><p>• Provide training and support to end users for accessing requirements and reports.</p><p>• Collaborate with project management and stakeholders to interpret and analyze data results.</p><p>• Identify trends, exceptions, and potential concerns based on data analysis and projections.</p>
  • 2025-10-03T19:39:03Z
Administrative Assistant/Office Manager
  • Salt Lake City, UT
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • The administrative assistant coordinates and provides high-quality administrative support to the executive team. Responsibilities include but not limited to calendar management, travel arrangements, analyzing documents, preparing research reports, and office management as directed. We’re looking for a self-starter professional with impeccable organizational and time management skills that will thrive in a fast-paced, ever-changing environment.<br><br>Essential Duties and Responsibilities<br>• Manage daily calendar by scheduling internal and external meetings, appointments, special events, and travel<br>• Resolve scheduling conflicts, prioritize requests, and confirm meeting details and expectations<br>• Prepare spreadsheets, correspondence, and various reports as needed<br>• Monitor project status and execution of deadlines for assigned projects<br>• Oversee incoming correspondence and requests, prioritize items that need immediate attention<br>• Travel when needed<br>• Responsible for confidential and time sensitive material<br>• Process monthly bill payments<br>• Other duties and special projects as assigned<br>Skills and Experience<br>• Minimum 2 years of executive assistant experience<br>• Very strong interpersonal skills and the ability to build relationships with executives<br>• Problem solver/solution driven<br>• Able to exhibit a high level of confidentiality <br>• Ability to multi-task in high-pressure situations<br>• Highly organized and good time management<br>• Be self-directed, action oriented, and a team player<br>• Strong attention to detail and accuracy<br>• Ability to communicate at all levels <br>• Results driven and proactive; strong desire to own and execute area of responsibility with excellence<br>• Adaptability/flexibility to change as required<br>Supervision: Minimal - must identify needs, work independently
  • 2025-10-03T21:13:58Z
Cable Technician
  • Salt Lake City, UT
  • remote
  • Temporary
  • 23.00 - 23.00 USD / Hourly
  • <p><strong>Job Summary:</strong></p><p><br></p><p>We are seeking a skilled Cable Technician to support datacenter and office buildouts, remodels, and network infrastructure projects. This role focuses on structured cabling, server rack installations, and network node deployment. Candidates must have hands-on experience with Cat5/Cat6 and fiber cabling, access control, video surveillance, and comm room setups. This is a physically demanding role that requires work at heights and significant travel.</p>
  • 2025-09-30T20:14:06Z
Administrative Assistant
  • Salt Lake City, UT
  • remote
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>We currently have an open position for a results-oriented administrative assistant who is deeply passionate about growing their career in the entertainment industry. In this role, you will perform various administrative and office support duties.</p><p><br></p><p>The Administrative Assistant will be over:</p><ul><li>Fielding telephone calls</li><li>Receiving and directing visitors</li><li>Word processing, filing, and faxing</li><li>Support on diverse projects for other employees as needed</li><li>Communications with customers and clients</li></ul>
  • 2025-09-26T15:24:13Z
Paralegal
  • Highland, UT
  • onsite
  • Temporary
  • 32.30 - 37.40 USD / Hourly
  • We are looking for a meticulous Paralegal to join our team in Highland, Utah. This is a long-term contract position where you will play a vital role in supporting legal operations, particularly within the labor and employment sector. If you have a strong background in legal research, case management, and client interaction, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct in-depth research on labor-related issues, including workplace safety, discrimination, contract negotiations, and compensation matters.<br>• Draft and file legal documents such as briefs, motions, contracts, complaints, and correspondence for labor and employment cases.<br>• Manage case files by organizing and maintaining records for disputes involving workers' compensation, layoffs, or workplace safety violations.<br>• Gather facts and evidence by interviewing clients, witnesses, and employers, as well as compiling relevant documentation for labor law cases.<br>• Provide litigation support by assisting attorneys with court filings, discovery, and preparation for hearings, mediations, or trials.<br>• Interact with clients to conduct intake, manage communications, and coordinate depositions, mediations, and court schedules.<br>• Oversee the lifecycle management of company insurance policies, including general liability, workers’ compensation, and liability coverage.<br>• Support contract administration by reviewing, modifying, and managing labor-related agreements.
  • 2025-10-03T20:44:14Z
Accounts Receivable Clerk
  • Farmington, UT
  • remote
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • <p>A growing commercial real estate company has an excellent opportunity for an accounts receivable (A/R) professional. In this position, you will enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. </p><p><br></p><p>The Accounts Receivable Clerk will be over:</p><ul><li>Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</li><li>Reconcile bank accounts, posting and balancing financial data in various ledgers</li><li>Input timesheet data</li><li>Verify of documents and codes</li><li>Process payments and compiling segments of monthly closings and annual reports</li><li>Support, communicate, reinforce and defend the mission, values and culture of the organization</li><li>Provides information as requested to shippers, customers, the sales/marketing department and other departments</li></ul><p><br></p>
  • 2025-10-02T16:13:47Z
Project Manager
  • Alpine, UT
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • We are looking for a highly skilled Project Manager to spearhead the launch of an innovative new product. This role requires a strategic leader who can manage complex projects, collaborate with diverse teams, and ensure seamless execution from concept to market introduction. If you have a passion for driving results and thrive in dynamic environments, we want to hear from you.<br><br>Responsibilities:<br>• Develop and implement detailed project plans and timelines to support the successful launch of a new product.<br>• Collaborate with cross-functional teams, including marketing, engineering, sales, and product design, to align project objectives and organizational goals.<br>• Manage the entire product development lifecycle, ensuring milestones are met and deliverables adhere to quality standards.<br>• Monitor project budgets and allocate resources effectively, balancing competing priorities while staying within financial scope.<br>• Identify potential risks and devise proactive strategies to mitigate challenges throughout the project.<br>• Oversee testing phases, such as beta trials and pilot programs, gathering customer feedback to refine the product.<br>• Resolve issues promptly to keep the project on track and maintain alignment with deadlines.<br>• Facilitate the transition of the product to production and market teams, ensuring operational readiness for launch.<br>• Analyze post-launch performance and recommend improvements to optimize results.<br>• Utilize project management tools and platforms to track progress and communicate updates effectively.
  • 2025-09-16T19:18:45Z
Sr. Financial Analyst
  • Salt Lake City, UT
  • remote
  • Temporary
  • 36.10 - 41.80 USD / Hourly
  • We are looking for an experienced Sr. Financial Analyst to join our team on a contract basis in Salt Lake City, Utah. This role involves overseeing key financial processes and providing analytical insights to support strategic decision-making. The ideal candidate will have a strong background in financial analysis, accounting, and tax compliance.<br><br>Responsibilities:<br>• Manage the complete accounts receivable (AR) cycle, including billing, collections, credits, and account reconciliations.<br>• Prepare monthly reconciliations and journal entries for accounts such as deferred revenue, payroll, sales tax liabilities, bonuses, commissions, and accrued assets.<br>• Review and validate revenue recognition based on customer purchase orders, including discounts and unique shipping terms.<br>• Calculate, file, and remit sales, use, and property taxes across multiple states.<br>• Perform payroll reconciliations and journal entries for both domestic and international employees.<br>• Assist in forecasting and the annual budgeting process, providing detailed financial models to support decision-making.<br>• Develop and maintain weekly updates to the daily cash forecast.<br>• Administer equity grants on a quarterly basis as directed by the board.<br>• Track and calculate commissions for payment, ensuring accuracy and compliance with company policies.
  • 2025-09-26T15:19:10Z
Sr. Financial Analyst
  • Ogden, UT
  • onsite
  • Temporary
  • 50.00 - 60.00 USD / Hourly
  • <p>Robert Half Management Resources is seeking a Sr Financial Analyst for a contract role at our manufacturing client in Ogden. This contract role is expected to be 2-3-months in length. Focus is on providing financial insights, supporting accurate reporting, and improving operational decision-making within a fast-paced manufacturing environment.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Assist with budgeting, forecasting, and variance analysis for plant operations.</p><p>• Analyze costs (labor, materials, and overhead) and identify cost-saving opportunities.</p><p>• Prepare financial reports, dashboards, and KPIs for leadership.</p><p>• Ensure compliance with internal controls, including SOX requirements.</p><p>• Collaborate with cross-functional teams to support financial and operational strategies.</p>
  • 2025-09-09T22:24:02Z
Office Manager
  • Sandy, UT
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • Overview: We are seeking an experienced and driven Administrative/Office Manager to oversee and support the operations of a growing, family-owned business. The ideal candidate will be a motivated, tech-savvy detail oriented with a strong sense of ownership who thrives on fostering a collaborative, high-performing team culture. In this role, you will effectively manage and expand the team, oversee essential office operations, handle sensitive information, and assist in HR-related and special projects. This is a permanent, onsite position based in Sandy, UT, where you will enjoy a dynamic role in a company that values strong culture, teamwork, and respect. W Key Responsibilities: Team Leadership and Management: ·      Supervise and support a team of administrative professionals ·      Conduct regular face-to-face check-ins with team members to ensure engagement, clear communication, and efficient workflows. ·      Step in to fill gaps when team members are on vacation or out sick to ensure seamless operations. Office and Operational Management: ·      Handle day-to-day office operations, including addressing routine and unexpected challenges. ·      Oversee administrative functions such as unemployment claims and maintaining confidentiality around sensitive information. Special Projects and Collaboration: ·      Manage and execute special projects as needed to support leadership and departmental goals. ·      Collaborate with the HR team on projects to drive initiatives and objectives effectively. Supporting Company Growth: ·      Adapt to the needs of a growing organization, contributing ideas and efficiencies that align with the business's expansion goals. ·      Uphold and promote the company’s strong, family-centric culture, ensuring it remains a cornerstone of the workplace as the organization evolves.
  • 2025-09-05T21:28:44Z
Director of Implementation & Enablement
  • South Jordan, UT
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • We are looking for an accomplished Director of Implementation & Enablement to oversee the onboarding and Proof of Value processes for our product solutions. In this role, you will ensure clients and partner-referred customers have an exceptional implementation experience, fostering rapid adoption and long-term success. You will collaborate across departments and work closely with partner organizations while leading and growing a high-performing implementation team.<br><br>Responsibilities:<br>• Manage and oversee the end-to-end onboarding and implementation process for all new clients across product solutions.<br>• Design and deliver engaging training sessions tailored for both administrators and end-users.<br>• Collaborate with Sales, Customer Success, and Product teams to ensure seamless integration and alignment on key success metrics.<br>• Partner with strategic organizations to coordinate joint client onboarding and enablement initiatives.<br>• Lead, mentor, and develop a skilled Implementation & Enablement team, offering guidance and constructive feedback.<br>• Support enterprise trials and pilot programs, assisting prospects in evaluating the technology in live scenarios.<br>• Handle multiple complex projects simultaneously, ensuring timely delivery and adherence to project scope.<br>• Gather customer feedback and share insights to drive continuous improvement across teams.<br>• Develop scalable onboarding frameworks, tools, and documentation to enhance client adoption.<br>• Contribute to the creation of internal enablement programs and knowledge-sharing resources.
  • 2025-09-19T18:54:10Z