<p>Job Title: Customer Service Representative</p><p>Location: Remote (Must have a quiet, dedicated workspace)</p><p>Contract Length: 78-week contract</p><p>Schedule: Full-time; must work Mountain Time Zone hours; Overtime required, including blackout dates at month-end</p><p><br></p><p>Role Overview</p><p>We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Service Representative. This role supports both internal and external customers in a high-demand environment, requiring strong organizational skills, adaptability, and a commitment to accuracy.</p><p><br></p><p>Key Responsibilities</p><p>Provide exceptional customer service related to sales, promotions, installations, and communications.</p><p>Respond promptly and professionally to inquiries from customers and internal teams.</p><p>Maintain accurate records of customer interactions, pricing, and contracts in ERP systems.</p><p>Collaborate with Accounts Receivable to resolve invoice disputes and ensure timely collections.</p><p>Prepare reports and support quality initiatives based on customer feedback and surveys.</p><p>Research and resolve customer claims and complaints in compliance with consumer laws.</p><p>Assist in developing initiatives to proactively inform and educate customers.</p><p><br></p>
We are looking for a highly skilled Project Manager to spearhead the launch of an innovative new product. This role requires a strategic leader who can manage complex projects, collaborate with diverse teams, and ensure seamless execution from concept to market introduction. If you have a passion for driving results and thrive in dynamic environments, we want to hear from you.<br><br>Responsibilities:<br>• Develop and implement detailed project plans and timelines to support the successful launch of a new product.<br>• Collaborate with cross-functional teams, including marketing, engineering, sales, and product design, to align project objectives and organizational goals.<br>• Manage the entire product development lifecycle, ensuring milestones are met and deliverables adhere to quality standards.<br>• Monitor project budgets and allocate resources effectively, balancing competing priorities while staying within financial scope.<br>• Identify potential risks and devise proactive strategies to mitigate challenges throughout the project.<br>• Oversee testing phases, such as beta trials and pilot programs, gathering customer feedback to refine the product.<br>• Resolve issues promptly to keep the project on track and maintain alignment with deadlines.<br>• Facilitate the transition of the product to production and market teams, ensuring operational readiness for launch.<br>• Analyze post-launch performance and recommend improvements to optimize results.<br>• Utilize project management tools and platforms to track progress and communicate updates effectively.
<p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>
<p>We are looking for a skilled Salesforce Product Designer to join our client's team in Salt Lake City, UT. This is a long-term contract position that offers the opportunity to work on an enterprise-level Salesforce Lightning migration. You will collaborate with an experienced UX team to deliver impactful design solutions while contributing to modern design systems and workflows.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with a team of designers and developers to implement Salesforce Lightning design patterns and components.</p><p>• Create and optimize user workflows for complex B2B and enterprise systems.</p><p>• Utilize Figma to develop shared files, components, and ensure version control.</p><p>• Conduct user research and gather requirements within an Agile environment.</p><p>• Contribute to design systems and maintain consistency across platforms.</p><p>• Participate in discovery sessions to identify user needs and translate them into actionable solutions.</p><p>• Design seamless user experiences for Salesforce products, including Experience Cloud, Flow, and Service/Sales Cloud.</p><p>• Support the healthcare staffing platform by delivering portfolio-worthy design solutions.</p><p>• Work closely with cross-functional teams to ensure alignment and quality in design implementation.</p><p>• Provide feedback and support to peers within the UX team to foster a collaborative culture.</p>
<p>We are looking for a Senior IAM Engineer with expertise in Okta to support our client in Salt Lake City, Utah. In this long-term contract role, you will play a critical part in ensuring secure and efficient identity and access management processes while supporting organizational objectives. This position offers the opportunity to collaborate across departments, drive security initiatives, and implement innovative solutions within hybrid and cloud-first environments.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement robust identity and access management solutions using Okta and other IAM technologies.</p><p>• Automate identity workflows to enhance efficiency and accuracy across systems.</p><p>• Develop and manage adaptive authentication processes, including OAuth, OpenID, and SAML protocols.</p><p>• Collaborate with cross-functional teams to gather and articulate requirements for IAM projects in a technology-agnostic manner.</p><p>• Lead large-scale IAM projects, ensuring alignment with business objectives and security standards.</p><p>• Integrate federated identity solutions to streamline authentication processes across platforms.</p><p>• Write and maintain automation scripts using programming languages such as Python to support IAM systems.</p><p>• Monitor and optimize IAM systems to ensure reliability, scalability, and compliance.</p><p>• Provide guidance and expertise to teams on security principles and best practices.</p><p>• Drive change and influence security initiatives across multiple disciplines and departments.</p>
<p>Legal Assistant</p><p><br></p><p>Our client, leading Rocky Mountain law firm is seeking a 3 plus years litigation legal assistant for their fast growing and dynamic office in Salt Lake City. In coordination with the commercial litigation legal team, this position will provide advanced legal and administrative support to attorneys, paralegals, peers and other colleagues as needed and requested. Duties may vary based upon location and practice group.</p><p>Essential Duties/Responsibilities:</p><p>Manages the business intake process – runs adversary searches, drafts screening memos and engagement letters and opens new files.</p><p>Prepares, revises and formats legal documents and correspondence using various software applications and according to instructions; proofreads documents/correspondence for content, spelling, grammar, language usage and punctuation and puts into final form.</p><p>May transcribe digital audio files to create written transcripts of recorded information.</p><p>Supports client activities and provides direct contact client assistance and support.</p><p>Maintains and manages attorney/paralegal calendars – docket court deadlines, conferences, teleconferences, depositions, other meetings as requested.</p><p>3 plus years of litigation legal secretarial experience at a law firm is required to be successful in this position. The firm offers an excellent pay, fabulous benefits, time off, a hybrid work schedule, and profit sharing. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
We are looking for an experienced Sr. Financial Analyst to join our team on a contract basis in Salt Lake City, Utah. This role involves overseeing key financial processes and providing analytical insights to support strategic decision-making. The ideal candidate will have a strong background in financial analysis, accounting, and tax compliance.<br><br>Responsibilities:<br>• Manage the complete accounts receivable (AR) cycle, including billing, collections, credits, and account reconciliations.<br>• Prepare monthly reconciliations and journal entries for accounts such as deferred revenue, payroll, sales tax liabilities, bonuses, commissions, and accrued assets.<br>• Review and validate revenue recognition based on customer purchase orders, including discounts and unique shipping terms.<br>• Calculate, file, and remit sales, use, and property taxes across multiple states.<br>• Perform payroll reconciliations and journal entries for both domestic and international employees.<br>• Assist in forecasting and the annual budgeting process, providing detailed financial models to support decision-making.<br>• Develop and maintain weekly updates to the daily cash forecast.<br>• Administer equity grants on a quarterly basis as directed by the board.<br>• Track and calculate commissions for payment, ensuring accuracy and compliance with company policies.
We are looking for a meticulous Paralegal to join our team in Highland, Utah. This is a long-term contract position where you will play a vital role in supporting legal operations, particularly within the labor and employment sector. If you have a strong background in legal research, case management, and client interaction, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct in-depth research on labor-related issues, including workplace safety, discrimination, contract negotiations, and compensation matters.<br>• Draft and file legal documents such as briefs, motions, contracts, complaints, and correspondence for labor and employment cases.<br>• Manage case files by organizing and maintaining records for disputes involving workers' compensation, layoffs, or workplace safety violations.<br>• Gather facts and evidence by interviewing clients, witnesses, and employers, as well as compiling relevant documentation for labor law cases.<br>• Provide litigation support by assisting attorneys with court filings, discovery, and preparation for hearings, mediations, or trials.<br>• Interact with clients to conduct intake, manage communications, and coordinate depositions, mediations, and court schedules.<br>• Oversee the lifecycle management of company insurance policies, including general liability, workers’ compensation, and liability coverage.<br>• Support contract administration by reviewing, modifying, and managing labor-related agreements.
