<p>Are you a highly skilled Collections Specialist looking to make an impact in your career path?</p><p><br></p><p>The right Collections Specialist will be over the below:</p><ul><li>Update and maintain customer records.</li><li>Provide timely follow-up on payment arrangements.</li><li>Review and monitor assigned accounts and all applicable collection reports.</li><li>Other duties assigned, as necessary.</li></ul><p><br></p>
<p><strong>Customer Service Representative – Role Description</strong></p><p><strong>Overview:</strong></p><p>The Customer Service Representative (CSR) serves as the first point of contact between our client and their customers. This role is responsible for providing timely, professional, and effective assistance across various communication channels, including phone, email, chat, and social media. The CSR ensures customer satisfaction by resolving issues, answering inquiries, and delivering a high-quality support experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in a prompt, courteous, and accurate manner.</li><li>Handle complaints and provide appropriate solutions within set time limits.</li><li>Maintain a deep understanding of the client’s products or services to offer informed assistance.</li><li>Document all customer interactions accurately in the support system.</li><li>Collaborate with internal teams to resolve complex customer issues.</li><li>Follow communication procedures, guidelines, and policies set by the client.</li><li>Uphold a positive and professional demeanor in all customer interactions.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
<p>Seeking an exceptional Accounts Payable Specialist. We are hiring for a fast-paced client in need of a thorough and organized Accounts Payable Specialist to join their team.</p><p><br></p><p>The Accounts Payable Specialist will be over:</p><ul><li>Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</li><li>Providing customer service to internal business partners</li><li>Providing internal and external audit assistance as required</li><li>Open, sort and distribute daily department mail</li><li>Sort, log, photocopy, and file invoices, checks, and other documents</li><li>Verify, log and mail checks, including expediting special handling</li></ul><p><br></p>
<p>A growing commercial real estate company has an excellent opportunity for an accounts receivable (A/R) professional. In this position, you will enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</p><p>· Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p>· Input timesheet data</p><p>· Verify of documents and codes</p><p>· Process payments and compiling segments of monthly closings and annual reports</p><p>· Support, communicate, reinforce and defend the mission, values and culture of the organization</p><p>· Provides information as requested to shippers, customers, the sales/marketing department and other departments</p>
<p>Seeking an exceptional Collections Specialist. We are hiring for a fast-paced client in need of a thorough and organized Collections Specialist to join their team.</p><p><br></p><p>The Collections Specialist will handle but not be limited to the below:</p><ul><li>Communicate effectively with clients via phone, email, and written correspondence to negotiate payment arrangements.</li><li>Document all collection activities and ensure proper follow-up on unresolved accounts.</li><li>Collaborate with internal teams to resolve payment discrepancies and provide account updates.</li><li>Analyze and review accounts to identify trends, propose solutions, and escalate issues as needed.</li><li>Work to meet or exceed monthly and quarterly collection targets.</li><li> Maintain accurate records of account activity and payment status in the system.</li></ul><p><br></p>
Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization’s software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based communication tools. Additional Duties: Contribute to data governance and change management processes. Stay updated on emerging software tools and features. Qualifications: Associate’s degree in computer science or related field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, and end-user security (Apple environment). Familiar with managing macOS, Windows, Office Suite, and browsers. Experience with network fundamentals, VPNs, VoIP systems, and cloud app management. Proficiency with software deployment tools (e.g., JAMF) and ticketing systems. Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability to troubleshoot collaboratively and mentor others makes you a great asset to the team.
