Add your latest resume to match with open positions.

6 results for Help Desk Analyst Ii in Saddle Brook, NJ

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for an experienced Help Desk Analyst to support end users in a fast-paced asset management environment in New York, New York. This Long-term Contract position focuses on delivering reliable technical assistance across hardware, software, and enterprise workplace tools while ensuring a high standard of service. The ideal candidate brings strong troubleshooting ability, hands-on support experience, and a customer-focused approach to resolving day-to-day technical issues. Responsibilities: • Provide responsive technical support for employees by diagnosing and resolving issues related to desktops, laptops, mobile devices, and peripheral equipment. • Manage and track incidents and service requests through ServiceNow ITSM, ensuring timely updates, accurate documentation, and effective resolution. • Support user access and identity-related needs, including account assistance and authentication troubleshooting within Okta and Microsoft 365 environments. • Configure, deploy, and maintain endpoint devices using Intune and other enterprise management tools to meet operational and security standards. • Troubleshoot hardware and software problems across Windows, Mac, and mobile platforms, escalating complex issues when necessary. • Assist users with Microsoft Office 365 applications and collaboration tools to minimize disruption and maintain productivity. • Perform hands-on support for computer hardware, including setup, replacement, diagnostics, and break-fix activities for end-user equipment. • Collaborate with internal technology teams and external vendors to resolve recurring issues and improve the overall support experience.
2026-04-28T00:00:00Z

Help Desk Analyst I

Ridgefield, CT
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. If you thrive in a fast-paced environment and have a strong foundation in troubleshooting and IT support, we encourage you to apply. Responsibilities: • Deliver attentive and courteous customer service to clients, addressing technical inquiries effectively. • Diagnose and resolve technical issues efficiently using a ticketing system. • Provide support for client networks and technologies, including Windows operating systems, Office 365, Azure, and mobile devices. • Conduct routine maintenance on PCs, peripherals, and printers to ensure optimal performance. • Manage disaster recovery backup solutions, ensuring data integrity and security. • Escalate unresolved issues to appropriate teams or personnel as necessary. • Communicate with clients to keep them informed about incident progress, upcoming changes, and potential outages. • Collaborate with vendors and partners to resolve complex client issues. • Document resolutions thoroughly for scalability and future reference. • Assist the Proactive team with technical services and project-related support tasks.
2026-04-30T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Responsibilities: • Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization. • Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system. • Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure. • Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations. • Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery. • Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users. • Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks. • Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments. • Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants. • Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
2026-04-23T00:00:00Z

It Support Analyst

Stamford, CT
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for an IT Support Analyst to join a detail-oriented services organization in Stamford, Connecticut. This position supports employees across office environments by maintaining reliable technology operations, resolving user issues, and helping improve business systems. The role also partners with vendors and internal stakeholders to deliver technical projects, manage access, and support application and infrastructure initiatives. Responsibilities: • Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues. • Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations. • Maintain the health of essential IT environments, including endpoint devices, server resources, and network components. • Coordinate technical initiatives from planning through implementation, keeping tasks organized and stakeholders informed throughout delivery. • Support employee onboarding and offboarding by preparing equipment, assigning system access, and assisting with technology orientation. • Administer vendor relationships related to IT services, including onboarding support, contract coordination, and ongoing service review. • Track hardware inventory and manage asset lifecycle activities such as deployment, replacement planning, and records maintenance. • Compile operational updates, reporting, and performance metrics to provide visibility into IT service trends and priorities. • Gather business needs, document requirements, and work with technical teams or vendors to turn those needs into effective system changes. • Assist with technology due diligence, integration efforts, and change support tied to acquisitions, application rollouts, and platform upgrades.
2026-05-04T00:00:00Z

Job Information US - Financial Analyst II

Norwalk, CT
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are looking for a detail-oriented Financial Analyst to join our team in Norwalk, Connecticut. In this role, you will support financial planning, analysis, and reporting for various events and trade shows, ensuring the accuracy of revenue and expense data. This is a long-term contract opportunity that offers a hybrid work arrangement, combining both in-office and remote work. Responsibilities: • Analyze revenue and expenses against budgets and forecasts, preparing detailed reports to highlight trends and variances. • Develop comprehensive event budgets, financial forecasts, and strategic projections to support decision-making. • Collaborate with event teams to establish financial guidelines and ensure timely reporting across the event cycle. • Review and approve purchase orders, invoices, and expense reports to ensure compliance with company policies. • Monitor general ledger accounts, prepare journal entries, and reconcile accounts to maintain financial accuracy. • Provide financial guidance to event teams, including reviewing contracts and mapping financial structures. • Assist with accounts receivable processes, including collections and evaluating bad debt reserves. • Support on-site financial operations during trade shows, including reconciling cash receipts and verifying revenue reports. • Recommend and implement best practices to optimize financial processes and support event teams effectively. • Perform ad hoc financial analyses and reporting as needed to address specific business needs.
2026-04-30T00:00:00Z

Data Warehouse Analyst

Princeton, NJ
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions. Responsibilities:• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.• Automate reporting processes to improve accuracy and timeliness of operational data.• Continuously enhance data integrity and streamline workflows to optimize logistics operations.• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
2026-04-30T00:00:00Z