Add your latest resume to match with open positions.

2 results for Customer Experience Specialist in Sacramento, CA

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume customer care environment. This long-term contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and enjoys helping resolve customer concerns. The role is fully onsite five days a week for the first 3 months and offers the chance to work a hybrid work schedule thereafter. **Spanish fluency is a MUST for this position ** Responsibilities:• Handle inbound customer calls with attentive listening, thoughtful questioning, and a solution-oriented approach to understand and address each concern effectively.• Route inquiries to the correct team members when needed and coordinate with internal departments to help resolve service issues, complaints, or follow-up needs.• Build working knowledge of company processes, services, and common transaction types to provide accurate information and dependable customer assistance.• Keep Customer Care leadership informed of service disruptions, workflow concerns, or recurring issues that could affect customers, vendors, or business operations.• Complete all assigned work in alignment with company expectations, training guidance, supervisory direction, and applicable regulatory requirements.• Support cross-functional teams as needed by sharing information, assisting with service-related matters, and helping maintain smooth daily operations.• Provide attentive assistance to insured individuals, injured workers, vendors, and other customers while maintaining a high standard of responsiveness and care.
2026-09-17T00:00:00Z

Customer Service Representative

Pittsburg, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Customer Service Representative to join an onsite team in Pittsburg, CA. This long-term Contract opportunity is well suited for someone who enjoys supporting customers, managing order-related details, and working closely with internal teams to keep daily operations running smoothly. The role calls for strong communication, sound organizational skills, and confidence using office software while learning company-specific systems. Customer Service Representative Responsibilities:• Serve as the primary point of contact for customers by handling questions about product availability, pricing, equipment, and order status through phone and email.• Enter new orders accurately and relay important job details to yard and operations teams so work can be carried out without delay.• Partner with sales and operations personnel to help coordinate fulfillment timelines and resolve issues that could affect service delivery.• Maintain accurate customer records and keep order information current within internal databases and support systems.• Use Microsoft Outlook, Teams, Excel, and other Office tools to manage communication, track information, and support day-to-day administrative tasks.• Learn the company's dispatching and order management platforms through provided training and apply them effectively in daily work.• Monitor multiple requests at once, prioritize urgent matters, and provide timely follow-up to customers and internal stakeholders.• Support a high-quality customer experience by communicating clearly, professionally, and with attention to detail in every interaction. If you feel like you are a good fit for the Customer Service Representative role, please apply today.
2026-09-17T00:00:00Z