<p>We are looking for a dedicated and experienced Case Manager to oversee statewide programs and lead multidisciplinary teams in Sacramento, California. This role will involve managing strategic initiatives, optimizing care delivery, and ensuring compliance with healthcare standards. As this is a Contract to permanent position, it offers an excellent opportunity for detail-oriented growth and long-term career development.</p><p><br></p><p>Responsibilities:</p><p>• Provide leadership and direction to teams, including care managers, supervisors, and program staff across the state.</p><p>• Ensure programs align with policies, CalAIM standards, and Medi-Cal Managed Care Plan requirements.</p><p>• Develop and refine protocols, workflows, and training materials while driving quality improvement initiatives.</p><p>• Collaborate with internal departments, health plans, and community organizations to enhance member experiences and outcomes.</p><p>• Monitor and improve key performance metrics related to outreach, engagement, care planning, and service delivery.</p><p>• Oversee accurate and timely reporting, including encounter data, care coordination logs, and audits.</p><p>• Manage hiring, training, supervision, and performance evaluations for leadership and frontline staff.</p><p>• Promote a trauma-informed and culturally responsive approach to service delivery.</p><p>• Conduct regular site visits and virtual check-ins to support team operations statewide.</p>
We are looking for a dedicated and organized Paralegal to join our team in Sacramento, California. In this role, you will manage legal cases, ensuring smooth communication and coordination between clients, neutrals, and internal teams. Your expertise will contribute to the efficient handling of mediation, arbitration, and private judging cases from initiation to resolution.<br><br>Responsibilities:<br>• Oversee case files for mediation, arbitration, and private judging, ensuring timely progress and resolution.<br>• Coordinate schedules and communication with neutrals to facilitate smooth legal proceedings.<br>• Apply legal terminology and processes effectively to maintain accuracy and compliance.<br>• Handle billing, retainer assessments, and client communications with attention to detail.<br>• Identify and resolve issues as they arise, collaborating with team leaders and consultants.<br>• Uphold internal service standards and best practices in all case management activities.<br>• Participate in team training sessions, check-ins, and meetings to stay informed and aligned with organizational goals.
