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4 results for Tier Ii It Support Engineer in Rutherford, NJ

Application Support Engineer

New York, NY
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment. Responsibilities:• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.• Work within established software development life cycle practices to support application changes from analysis through production readiness.• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Norwalk, CT
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. This position supports employees across onsite and remote environments by delivering timely technical assistance for devices, applications, and connectivity issues. The role is well suited for someone who can balance end-user support, conferencing technology ownership, and day-to-day operational efficiency while maintaining a high standard of service and confidentiality. Responsibilities: • Provide technical support to onsite and remote employees by diagnosing and resolving issues involving computers, mobile devices, software applications, and network connectivity. • Manage incoming service requests from initial assessment through resolution, document work thoroughly in Jira, and route more advanced issues to the appropriate escalation path when needed. • Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, while ensuring systems, applications, and accessories are properly configured. • Guide users on effective use of hardware and software tools across multiple platforms and assist with installation, setup, and peripheral connectivity. • Take ownership of Zoom Rooms and Logitech-based meeting spaces by handling configuration, firmware updates, troubleshooting, and coordination with external vendors when required. • Monitor replacement parts and support inventory, keeping accurate records of repairs, maintenance activity, and device service history. • Coordinate with manufacturers or service providers to address faulty equipment while safeguarding sensitive employee and company information. • Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve workflow consistency.
2026-08-18T00:00:00Z

Systems Engineer

Ossining, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions. Responsibilities: • Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments. • Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations. • Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives. • Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort. • Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities. • Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience. • Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration. • Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents. • Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
2026-08-21T00:00:00Z

Cyber Security Engineer

Linden, NJ
onsite
Temporary / Contract
39.5865 - 43 USD / Hourly
We are looking for a Cyber Security Engineer to support and strengthen enterprise network security operations. This Long-term Contract position is ideal for a detail-oriented candidate with hands-on experience securing infrastructure, administering firewall environments, and maintaining consistent configuration standards. The role focuses on protecting critical systems, improving security controls, and helping ensure reliable performance across the organization’s network landscape. Responsibilities: • Administer and enhance cybersecurity controls across network and infrastructure environments to reduce risk and support secure operations. • Configure, monitor, and maintain Check Point and Cisco ASA firewall platforms to enforce security policies and sustain dependable connectivity. • Investigate security issues, identify vulnerabilities, and implement corrective actions to strengthen the organization’s defensive posture. • Review firewall rules and access controls regularly, making updates that align with business needs and security requirements. • Support configuration management practices by documenting changes, maintaining baseline settings, and promoting consistency across security devices. • Partner with internal technical teams to troubleshoot network security concerns and deliver effective solutions for operational challenges. • Perform ongoing analysis of security events and system behavior to help detect threats and improve response readiness.
2026-08-21T00:00:00Z