We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
<p>We are looking for an experienced Architecture and Discovery Analyst to join our team in Rolling Meadows, Illinois. In this role, you will play a key part in analyzing systems and defining business requirements, ensuring the seamless integration and functionality of our technology solutions. This is a long-term contract position offering an opportunity to collaborate on impactful projects and drive innovation.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analysis of systems and processes to identify areas for improvement and optimization.</p><p>• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals.</p><p>• Manage and maintain Active Directory structures, providing support and troubleshooting as needed.</p><p>• Utilize Microsoft SQL Server to develop and analyze data solutions that meet business needs.</p><p>• Perform system analysis to evaluate performance, reliability, and scalability of existing and proposed solutions.</p><p>• Create detailed Business Requirement Documents (BRDs) to support the development and implementation of projects.</p><p>• Work with IBM technologies to enhance system capabilities and ensure compatibility with existing infrastructure.</p><p>• Provide recommendations for architectural improvements based on discovery and analysis.</p><p>• Support cross-functional teams in implementing technology solutions effectively.</p><p>• Stay updated on industry trends and emerging technologies to enhance system operations.</p>
<p>We are looking for a highly skilled UCaaS Discovery & Migration Analyst to join our team in Rolling Meadows, Illinois. As part of this long-term contract position, you will play a vital role in analyzing systems, supporting migrations, and ensuring smooth transitions in technology operations. This opportunity is ideal for professionals with a strong background in system analysis and a deep understanding of Active Directory and related tools.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system analysis to support discovery and migration processes.</p><p>• Collaborate with stakeholders to gather and document business requirements.</p><p>• Manage and optimize Active Directory configurations to ensure seamless integration.</p><p>• Utilize Microsoft SQL Server for data analysis and system reporting.</p><p>• Support the transition and migration of UCaaS systems while maintaining operational integrity.</p><p>• Develop and maintain technical documentation for project deliverables.</p><p>• Troubleshoot and resolve system-related issues during migration phases.</p><p>• Partner with cross-functional teams to identify and address technical challenges.</p><p>• Implement best practices in system analysis and migration processes.</p><p>• Ensure compliance with organizational standards and security protocols.</p>
We are looking for a skilled Acumatica Techno-Functional Systems Analyst to join our team in Rolling Meadows, Illinois. This long-term contract role involves stabilizing, optimizing, and enhancing the Acumatica platform to meet evolving business requirements. The ideal candidate will bring technical expertise and a functional understanding of business processes, particularly within financial modules.<br><br>Responsibilities:<br>• Analyze and address operational challenges within the Acumatica system to ensure stability and optimal performance.<br>• Collaborate with stakeholders to audit and improve workflows and processes for enhanced efficiency.<br>• Redesign and optimize financial and operational reports to meet business needs and ensure data accuracy.<br>• Lead regression testing for Acumatica updates to ensure smooth transitions and compatibility.<br>• Identify opportunities for system enhancements and translate business requirements into functional solutions.<br>• Develop and maintain comprehensive documentation to support system changes and user adoption.<br>• Coordinate training sessions and gather user feedback to foster effective change management.<br>• Work closely with business leaders to prioritize system improvements that align with organizational goals.<br>• Provide ongoing support for Acumatica users, addressing technical and functional issues promptly.<br>• Ensure compliance with best practices while implementing new features or updates.
<p>We are looking for an experienced ERP Admin to join our team in the West suburbs on a Contract-to-Permanent basis. In this role, you will play a pivotal role in supporting NetSuite implementations, optimizing workflows, and aligning ERP systems with organizational goals. The ideal candidate thrives in a collaborative environment, has strong communication skills, and is skilled in training and troubleshooting ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate NetSuite implementation by coordinating efforts between vendors and internal teams to ensure alignment with business objectives.</p><p>• Analyze and document business processes, identifying opportunities for system enhancements and improved workflows.</p><p>• Collaborate with cross-functional teams including finance, IT, sales, and operations to address challenges and propose solutions.</p><p>• Deliver comprehensive training sessions and create user-friendly materials to support ERP adoption among diverse user groups.</p><p>• Troubleshoot technical issues within the NetSuite environment and work closely with technical teams to resolve system errors.</p><p>• Oversee data migration efforts, ensuring accuracy and integrity across NetSuite Financials and organizational modules.</p><p>• Partner with functional and technical teams to integrate workflows seamlessly across multiple systems.</p><p>• Maintain detailed documentation of system requirements, workflows, and technical updates.</p><p>• Develop customized reports and dashboards using tools like Power BI to meet stakeholder needs.</p>
