9 results for Sales Support in Rochester, NY

Full Charge Bookkeeper

Rochester, NY
onsite
Permanent
55900.00 - 77900.00 USD / Yearly
Tess Gilmore with Robert Half is seeking a Full Charge Bookkeeper for her client here in Rochester, NY. As the Full Charge Bookkeeper you will be responsible for managing the company's complete accounting cycle from daily transaction processing to month-end close and reporting. this role oversees all bookkeeping functions, including accounts payable, accounts receivable, payroll processing, bank reconciliations, general ledger maintenance, and financial reporting. The ideal candidate is highly organized, detail-oriented, and able to independently manage the full accounting workflow while partnering with leadership on financial accuracy and process improvements. Key ResponsibilitiesGeneral Accounting & Financial Reporting<ul><li>Maintain the full general ledger and ensure accurate posting of all daily transactions.</li><li>Prepare monthly, quarterly, and year‑end financial statements (balance sheet, P& L, cash flow).</li><li>Manage month‑end close, including journal entries, accruals, and reconciliations.</li><li>Support annual audit processes by preparing schedules and documentation.</li></ul>Accounts Payable & Accounts Receivable<ul><li>Oversee full AP cycle: coding, entering, reconciling, and paying vendor invoices.</li><li>Manage AR functions including invoicing, payment applications, deposits, and collections follow‑up.</li><li>Maintain vendor and customer files and ensure accuracy of records.</li><li>Reconcile statements and resolve discrepancies with vendors and customers.</li></ul>Banking & Reconciliation<ul><li>Perform monthly bank, credit card, and loan account reconciliations.</li><li>Monitor cash flow and prepare weekly or monthly cash reports for management.</li><li>Record deposits, electronic payments, and credit card transactions.</li></ul>Compliance & Recordkeeping<ul><li>Maintain accurate, organized financial records in compliance with GAAP.</li><li>Prepare and file sales tax, 1099s, and other required reports.</li><li>Support tax preparers with year-end documentation.</li></ul>Operational & Administrative Support<ul><li>Assist with budgeting and forecasting activities.</li><li>Provide financial insights to leadership for decision-making.</li><li>Recommend and implement process improvements to increase accounting efficiency.</li><li>Support office management or administrative tasks as needed, depending on company size.</li></ul>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!
2026-03-05T15:23:44Z

Customer Service Representative

Rochester, NY
remote
Temporary
19.00 - 20.00 USD / Hourly
We are seeking an experienced Customer Service Representative to support a high‑volume repair intake environment within the medical device space (endoscopy, sports medicine, and related products). This role is fully remote and requires working Pacific Standard Time hours. The ideal candidate has prior experience in a phone and email queue, strong customer communication skills, and comfort working in a fast‑paced virtual or call‑center environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls through a round‑robin phone system (Genesis), supporting a high‑volume call queue with scheduled breaks for email work and personal time.</li><li>Serve as the first point of contact for repair intake requests, including endoscopy and sports medicine equipment.</li><li>Address customer inquiries, complaints, and repair‑related claims in a professional and efficient manner.</li><li>Provide support for sales‑related activities, including promotions, installations, and purchase order processing.</li><li>Accurately document customer interactions, repair requests, and case details in ServiceMax/Salesforce (SAP preferred).</li><li>Maintain compliance with consumer laws, internal procedures, and established service guidelines.</li><li>Collaborate with internal teams to improve customer experience based on feedback and service trends.</li><li>Monitor customer interactions to identify opportunities for process improvement and enhanced communication.</li><li>Support repair supervisors and customer care teams by ensuring consistent, high‑quality service delivery.</li></ul>
2026-01-30T13:53:39Z

VP/Director of Finance

Lancaster, NY
onsite
Permanent
180000.00 - 200000.00 USD / Yearly
We are looking for an experienced VP/Director of Finance to lead strategic financial initiatives and oversee fiscal operations in Lancaster, New York. This role requires a strong ability to align financial strategies with organizational goals while managing comprehensive budgeting, forecasting, and reporting processes. The ideal candidate will have extensive experience in optimizing operational efficiency and collaborating across departments to drive financial performance. Responsibilities: • Develop and execute financial strategies that support the company's long-term goals and tactical initiatives. • Oversee the implementation of the Mid-Term Plan in collaboration with operational teams to ensure alignment and success. • Manage working capital, budgeting processes, and rolling forecasts, ensuring accuracy and efficiency. • Establish and track performance metrics to evaluate the success of strategic implementations. • Monitor industrial performance, including efficiency and productivity, while overseeing cost accounting processes. • Update and enforce compliance with Group Policies and ensure best practices are followed throughout the organization. • Support the preparation of strategic multi-year sales proposals for military, aftermarket, and other customer segments. • Foster strong relationships with management team members to promote collaboration and alignment. • Collaborate with divisional leaders to manage accounting, legal, tax, and treasury functions in adherence to Group policies.
2026-02-12T22:08:46Z

Staff Accountant

Rochester, NY
onsite
Contract / Temporary to Hire
26.00 - 30.00 USD / Hourly
We are looking for a detail-oriented Staff Accountant to join our team in Rochester, New York. In this Contract to permanent position, you will play a key role in managing financial records, ensuring compliance with tax regulations, and supporting overall accounting operations. This is an excellent opportunity for someone seeking to contribute their expertise in a dynamic and collaborative environment. Responsibilities: • Prepare and review corporate tax returns to ensure accuracy and compliance with regulations. • Manage sales tax filings and related documentation. • Record financial transactions by creating and maintaining journal entries. • Reconcile general ledger accounts to maintain accurate financial records. • Assist with month-end and year-end closing processes. • Analyze financial data to support decision-making and reporting. • Collaborate with internal teams to streamline accounting procedures. • Monitor tax regulations and implement necessary updates to maintain compliance. • Provide support during audits by organizing and presenting relevant financial information.
2026-01-30T21:04:00Z

Accounts Receivable Specialist

Lancaster, NY
onsite
Permanent
27.00 - 28.00 USD / Hourly
Jenny Bour with Robert Half is working with a manufacturing company that is looking for a detail-oriented Accounts Receivable Specialist to join their finance team in Lancaster, New York. In this role Accounts Receivable Specialist role, you will manage key aspects of invoicing, accounts receivable functions, and customer account maintenance. As an Accounts Receivable Specialist, you will collaborate with various departments to ensure accurate financial records and provide essential support in monthly closing activities. Responsibilities:<ul><li>Process invoices and oversee accounts receivable controls to ensure timely and accurate billing.</li><li>Enter credit memos and billing orders into the Manufacturing Pro system, ensuring accuracy and avoiding duplication.</li><li>Collaborate with the shipping manager and sales administrators to address invoicing and credit-related matters.</li><li>Maintain the daily invoice control log to track numbering and ensure records are up-to-date.</li><li>Set up new customer accounts in the Manufacturing Pro system following approval and established procedures.</li><li>Assist the Credit Analyst with financial tasks as needed.</li><li>Respond to customer requests for invoice copies promptly and professionally.</li><li>Apply cash payments and generate sales reports when necessary.</li><li>Work independently and communicate effectively with team members after completing training.</li></ul>
2026-02-11T18:08:46Z

Staff Accountant

Rochester, NY
onsite
Contract / Temporary to Hire
25.00 - 32.00 USD / Hourly
We are looking for a skilled and detail-oriented Staff Accountant to join our team in Rochester, New York. This is a Contract to permanent position within the non-profit sector, offering an excellent opportunity to contribute to meaningful financial operations while advancing your career. The ideal candidate will bring expertise in corporate tax, general ledger management, and financial software, ensuring precision and compliance in all accounting tasks. Responsibilities: • Prepare and review corporate tax returns to ensure accuracy and compliance with regulations. • Manage sales tax filings and resolve related discrepancies promptly. • Record and maintain journal entries for various financial transactions. • Oversee the general ledger to ensure proper reconciliation and reporting. • Utilize Microsoft Dynamics CRM to streamline accounting processes and maintain financial records. • Collaborate with internal teams to analyze financial data and prepare reports. • Ensure compliance with local, state, and federal tax laws. • Assist in audits by providing necessary documentation and support. • Monitor financial activities to identify and address irregularities. • Support month-end and year-end closing procedures.
2026-01-30T21:04:00Z

Recovery Representative I (Tier II)

Rochester, NY
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery. Responsibilities: • Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures. • Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk. • Educate clients and branches on resolution processes and recommend alternative service options when necessary. • Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue. • Research and address product and service issues, handling objections with mentorship support to recover lost revenue. • Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions. • Evaluate client accounts to determine approved services and implement measures to mitigate company risk. • Maintain daily call quotas and comply with departmental policies and procedures. • Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards. • Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
2026-02-18T21:38:44Z

Collections

Victor, NY
remote
Temporary
24.00 - 26.00 USD / Hourly
Job Posting: Collections AgentAre you a skilled communicator with a knack for resolving past-due accounts? Our company is seeking a Collections Agent to join our finance team. In this role, you will play a key part in supporting cash flow by following up with clients and ensuring timely payment of outstanding invoices. Key Responsibilities:<ul><li>Contact clients via phone, email, and written correspondence to collect overdue payments.</li><li>Negotiate payment plans and resolve account discrepancies with a professional, customer-focused approach.</li><li>Maintain accurate and detailed records of collection activities and customer interactions.</li><li>Research and investigate disputed balances or payment issues.</li><li>Collaborate with Accounts Receivable and other departments as needed for account escalation or resolution.</li><li>Prepare regular reports on collection efforts and outstanding receivables.</li></ul>
2026-03-04T19:18:45Z

Collections Specialist

Rochester, NY
onsite
Contract / Temporary to Hire
22.00 - 26.00 USD / Hourly
We are seeking a detail-oriented and results-driven Collections & Accounts Receivable Specialist to join our team. This individual will be responsible for managing outstanding accounts, ensuring timely payments, and maintaining accurate financial records. The ideal candidate has strong communication skills, prior collections experience, and the ability to work independently in a fast-paced environment. Key Responsibilities:<ul><li>Manage and monitor accounts receivable aging reports</li><li>Conduct outbound collection calls and follow up on past-due accounts</li><li>Resolve billing discrepancies and customer payment issues</li><li>Post payments and perform cash applications accurately</li><li>Maintain accurate documentation of customer interactions</li><li>Collaborate with internal departments to resolve account concerns</li><li>Prepare AR reports and provide updates to management as needed</li></ul>
2026-03-04T20:38:41Z