<p>We are looking for a skilled IT Field Services Lead to oversee and enhance the delivery of field services operations. In this role, you will play a critical part in managing resources, driving productivity improvements, and ensuring service level agreements (SLAs) are consistently met. This is a <strong>Contract-to-Permanent </strong>position based in Rochester, New York.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the incident and maintenance services to ensure end-user issues are resolved in alignment with customer expectations.</p><p>• Organize and schedule field service activities to optimize resource allocation and meet operational demands.</p><p>• Handle technical escalations by collaborating closely with the customer’s service owner.</p><p>• Facilitate communication about widespread incidents by coordinating with the Service Owner and Communication Office.</p><p>• Develop and execute proactive measures to minimize recurring incidents, with a focus on top issues affecting the area.</p><p>• Ensure proper management and resolution of service requests in alignment with organizational standards.</p><p>• Drive change management strategies to streamline processes and support team adaptation to new initiatives.</p><p>• Maintain and enhance business processes to improve information dissemination, sharing, and utilization.</p><p>• Foster an environment that promotes efficiency and high-quality output among team members.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Victor, New York. In this long-term contract role, you will play a crucial part in supporting daily operations by managing administrative tasks and ensuring smooth communication within the office. This position requires strong organizational skills, excellent communication abilities, and the capability to handle multiple responsibilities effectively.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, providing assistance to clients and team members.<br>• Perform accurate data entry tasks, ensuring all records are up-to-date and error-free.<br>• Manage order processing and maintain accurate sales data records.<br>• Provide general administrative support to ensure smooth office operations.<br>• Collaborate with team members to address and resolve administrative issues.<br>• Organize and maintain physical and electronic filing systems for easy access and retrieval.<br>• Assist with scheduling meetings, appointments, and other office activities.<br>• Prepare and distribute correspondence, reports, and other documents as required.
<p>We are looking for a highly motivated Controller to lead our accounting and financial operations in Avon, New York. This role is essential in ensuring accurate financial reporting, maintaining robust internal controls, and providing strategic guidance to optimize the company’s financial health. The Controller will oversee a team of five professionals, manage day-to-day accounting activities, and work closely with operations to support organizational growth.</p><p><br></p><p>For confidential consideration, please apply or email your resume to Dana Klier out of the Rochester, NY Robert Half office.</p><p><br></p><p>Responsibilities:</p><p>• Lead the monthly, quarterly, and annual financial close processes, ensuring timely and accurate financial reporting.</p><p>• Manage inventory processes, including coordinating month-end physical inventory counts and recording adjustments.</p><p>• Oversee accounts receivable and accounts payable functions, ensuring timely payments and proper reconciliation.</p><p>• Monitor daily banking activities, manage debt service, and prepare borrowing base reports to meet banking requirements.</p><p>• Develop and execute budgets, forecasts, and variance analyses to track financial performance and support decision-making.</p><p>• Supervise fixed asset accounting, including depreciation methods, asset additions and disposals, and compliance with policies.</p><p>• Ensure compliance with tax regulations by managing filings, estimated payments, and addressing tax notices.</p><p>• Collaborate with the payroll team to oversee payroll journal entries and confidential payroll processes.</p><p>• Continuously review and improve accounting systems and processes to enhance efficiency and accuracy.</p><p>• Provide strategic financial insights and analysis to support the company’s operational and growth objectives.</p>
We are looking for a detail-oriented and organized Accounting Clerk to join our team in Rochester, New York. This is a Contract-to-permanent position, offering the opportunity to grow within the company after an initial contract period. The ideal candidate will bring strong accounting expertise, excellent problem-solving skills, and the ability to thrive in a dynamic work environment. If you are passionate about accounting and enjoy working on a variety of financial tasks, this role is for you.<br><br>Responsibilities:<br>• Perform month-end close activities, including reviewing and reconciling general ledger accounts.<br>• Prepare and maintain trial balances and general ledger chart of accounts.<br>• Post journal entries and accruals on a monthly, quarterly, and yearly basis.<br>• Conduct account analysis and reconciliation, including bank statements and intercompany accounts.<br>• Assist in preparing financial statements and fixed asset schedules.<br>• Support tax return preparation for various categories such as sales, payroll, and corporate taxes.<br>• Provide audit support by gathering and organizing necessary documentation.<br>• Perform variance analysis and generate ad-hoc financial reports as needed.<br>• Reconcile sub-ledgers to ensure alignment with general ledger balances.<br>• Collaborate with the team to assess and improve internal controls and risk management processes.
We are looking for an experienced Bookkeeper to join our team on a contract basis in Rochester, New York. In this role, you will play a crucial part in managing financial records and ensuring accuracy in all bookkeeping activities. The ideal candidate has a strong background in accounting principles and is proficient in QuickBooks and other financial tools.<br><br>Responsibilities:<br>• Manage and maintain accurate financial records, including accounts payable (AP) and accounts receivable (AR).<br>• Perform bank reconciliations to ensure all transactions are properly recorded and accounted for.<br>• Utilize QuickBooks to track financial data and generate reports as needed.<br>• Oversee the general ledger to ensure accuracy and compliance with accounting standards.<br>• Prepare financial statements and assist with month-end and year-end closing procedures.<br>• Handle vendor invoices and payments in a timely and efficient manner.<br>• Monitor and resolve discrepancies in financial accounts and transactions.<br>• Utilize Microsoft Excel to analyze data and compile financial reports.<br>• Collaborate with team members to support financial audits and ensure compliance with regulations.
<p>We’re looking for a <strong>Platform Support Specialist</strong> to join our team in Williamsville, NY! This is a long-term contract role ideal for someone who enjoys working with systems, solving problems, and supporting internal teams. You’ll help with basic order tasks, respond to platform questions, and ensure smooth operations behind the scenes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Enter and update customer orders</li><li>Provide estimated delivery times for existing orders</li><li>Assist team members with platform-related questions</li><li>Help maintain clean and accurate data</li><li>Support account managers with order and platform requests</li><li>Identify ways to improve platform usage and efficiency</li><li>Eventually assist with phone support after training</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Accounts Receivable Associate to join our team on a long-term contract basis. In this role, you will play a key part in ensuring the accuracy of financial transactions, processing cash receipts, and maintaining compliance with company standards. This position is based in West Henrietta, New York, and offers an opportunity to thrive in a fast-paced environment while contributing to the success of our payroll services operations.<br><br>Responsibilities:<br>• Process and accurately post daily incoming cash to appropriate client accounts and invoices based on provided remittance details.<br>• Ensure all cash transactions are completed and posted within the same business day to maintain timely processing.<br>• Verify invoices for appropriate backup documentation and address discrepancies with internal teams as needed.<br>• Collaborate with internal departments to resolve missing or incorrect information related to accounts receivable.<br>• Conduct research and reconciliation of financial data to ensure compliance with company policies and standards.<br>• Monitor transactions for potential fraudulent activity and report findings during verification processes.<br>• Maintain consistency and accuracy in financial records while adhering to internal controls and accounting policies.<br>• Support ad hoc financial reporting tasks and ensure proper documentation of all transactions.<br>• Build strong client relationships through effective communication and prompt resolution of payment issues.<br>• Utilize accounting systems and software to streamline processes and improve efficiency.
<p>We are looking for a skilled Application Developer in the Upstate/Western New York area. This role is focused on creating, enhancing, and maintaining enterprise applications that support enrollment, admissions, and CRM processes. The ideal candidate will work collaboratively with stakeholders to ensure systems meet business needs while maintaining high standards of data integrity and user experience.</p>
