We are looking for an experienced Office Manager to join our team in Williamsville, New York. This long-term contract role requires someone who is detail-oriented and can efficiently handle complex transactions while supporting team operations with precision and tact. The ideal candidate will ensure seamless execution of customer and business-related functions while maintaining high standards of accuracy and data integrity.<br><br>Responsibilities:<br>• Manage and process intricate customer transactions, ensuring accuracy and adherence to service level agreements (SLAs).<br>• Address platform-related inquiries and concerns promptly while providing exceptional support to team members.<br>• Analyze and optimize business processes to enhance operational efficiency and platform usage.<br>• Collaborate with Account Managers and Business Owners to identify opportunities and drive outcomes.<br>• Generate detailed reports and metrics to monitor data quality and provide actionable insights.<br>• Ensure data integrity by reviewing and verifying transactional requests and entries.<br>• Support platform adoption and provide guidance on its effective utilization.<br>• Resolve issues with professionalism and urgency, maintaining a customer-focused approach.<br>• Perform order entry tasks with precision and compliance with organizational standards.<br>• Provide general administrative support to enhance team productivity and collaboration.
<ul><li>Manage scheduling, coordinate meetings, and maintain calendars for staff and management.</li><li>Prepare and edit correspondence, reports, presentations, and other documents.</li><li>Answer and direct phone calls, respond to emails, and greet visitors in a professional manner.</li><li>Maintain filing systems and organize records for easy retrieval.</li><li>Assist with travel arrangements and expense reports as needed.</li><li>Support office supply management, equipment maintenance, and vendor coordination.</li><li>Help with workflow process improvements and support cross-team projects.</li><li>Maintain confidentiality in handling sensitive information.</li></ul><p><br></p>
<p>Robert Half Permanent Placement is excited to partner with an upscale Property Management company in the Buffalo, NY area on their search for an established Assistant Regional Property Manager. This critical role will support continued success of a portfolio of top-tier apartment complexes in Western New York. This is a Direct Hire position with a starting base salary of $100,000 - $130,000 and a comprehensive benefits package. Our great partner will assist in relocation to the Buffalo area for the right candidate!</p><p><br></p><p>Responsibilities include but not limited to:</p><p><br></p><ul><li>Support growth and performance of a Class A/B+ multifamily portfolio through hands-on, regional-level leadership and strategic oversight</li><li>Recruit, train, coach, and supervise on-site property management and maintenance teams, fostering a high-performing, collaborative culture</li><li>Provide operational guidance, promote best practices, and drive continuous improvement across properties</li><li>Resolve escalated resident issues and internal staff conflicts with timely, empathetic, and effective communication</li><li>Ensure compliance with company policies, Fair Housing regulations, and all applicable federal, state, and local housing laws</li><li>Monitor resident satisfaction, manage reputation, and lead initiatives to enhance the overall resident experience</li><li>Partner with Accounting/Finance on revenue management, including budgets, financial reporting, occupancy trends, delinquency, and pricing strategies</li><li>Collaborate with Marketing on leasing strategy, market analysis, competitor pricing, and resident acquisition/retention efforts</li><li>Conduct regular property inspections to ensure quality standards, curb appeal, and efficient maintenance operations, including reduced vacancy and optimized unit turns</li><li><br></li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in supporting day-to-day operations and ensuring efficient office management. The ideal candidate will have excellent organizational skills and a proactive attitude, contributing to a positive and productive workplace.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to ensure smooth office operations.<br>• Answer and manage inbound calls with professionalism and efficiency.<br>• Perform accurate data entry tasks to maintain up-to-date records and databases.<br>• Handle receptionist duties, including greeting visitors and managing inquiries.<br>• Assist in composing and proofreading correspondence and official documents.<br>• Foster positive client relations by addressing concerns and providing timely support.<br>• Manage and update databases to ensure data integrity and accessibility.<br>• Coordinate and organize office activities, meetings, and schedules.<br>• Support team members with various administrative tasks as needed.
Greet and direct visitors in a courteous and detail oriented manner. Answer, screen, and forward incoming telephone calls promptly. Manage calendars, schedule meetings, and coordinate appointments. Handle incoming and outgoing mail, packages, and deliveries. Maintain a tidy and welcoming reception area. Assist with data entry, filing, and basic administrative tasks. Support other departments with communications and special projects as needed.
<p>Our client, a successful estate planning law firm, is seeking a Paralegal to join their team. The ideal candidate will support attorneys and work closely with clients throughout the probate and estate settlement process. </p><p><br></p><p><strong>Location: </strong>Pittsford, NY </p><p><strong>Salary: </strong>$75,000 - $95,000 (depending on experience)</p><p><strong>Schedule:</strong> In-Office M-F</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Assisting attorneys in the probate and administration of decedents’ estates, including administration of trusts.</li><li>Preparing documents and filing documents with Surrogate’s Court.</li><li>Meeting with clients both in person and on the phone, and you will be dealing with courts and various financial institutions on our clients’ behalf. </li><li>Assist in all phases of estate administration, including gathering asset information, preparing inventories, and tracking estate expenses.</li><li>Communicate with clients to collect necessary documents, provide case updates, and address routine inquiries.</li><li>Contact banks, brokerage firms, insurance companies, and other financial institutions to obtain account information, request asset valuations, and process transfers.</li><li>Draft correspondence, memoranda, waivers, consents, and other related estate documents.</li><li>Maintain organized case files, calendars, and deadlines to ensure timely filings and compliance with court requirements.</li><li>Coordinate with accountants, appraisers, and other third-party professionals as needed.</li><li>Provide general administrative support to the partner, including document management and scheduling.</li></ul>
<ul><li>Respond to customer inquiries and resolve service issues across phone, email, and chat channels.</li><li>Provide detailed information about products and services.</li><li>Process orders, applications, and requests with attention to accuracy and efficiency.</li><li>Maintain records of customer interactions and transactions.</li><li>Escalate complex or unresolved issues to the appropriate teams.</li><li>Stay updated on product knowledge, policies, and best practices.</li><li>Support digital tools, CRM platforms, and contribute to cross-functional improvement initiatives</li></ul><p><br></p>
<ul><li>Manage complex calendars, schedule meetings, and coordinate travel arrangements for senior executives.</li><li>Prepare and edit correspondence, presentations, reports, and other documents with a high degree of accuracy and professionalism.</li><li>Serve as a primary point of contact, proactively handling communications and screening inquiries or requests.</li><li>Support process improvements and workflow automation initiatives across teams.</li><li>Maintain confidentiality of sensitive information and exercise sound judgment.</li><li>Facilitate cross-functional communication between departments and external partners.</li><li>Organize and execute special projects, events, or meetings as assigned.</li><li>Help manage priorities and respond swiftly to shifting business needs.</li><li>Demonstrate digital fluency by leveraging CRM platforms and emerging technology tools.</li></ul><p><br></p>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a modern <strong>Property Management</strong> company based out of <strong>Williamsville, NY </strong>on their search for a <strong>Sr. Accounting Clerk</strong> to join their team. This is an <strong>in-office</strong> role with a starting salary of <strong>$60,000 - $70,000</strong> and includes a comprehensive benefits package. In this role you will focus on A/P, A/R, and other accounting functions in a team-oriented environment. Our great partner is experiencing a tremendous growth period!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><strong> </strong></p><ul><li>Support a high-functioning accounting department with daily operations including processing rent adjustments, payments, and monthly tenant activity close</li><li>Handle Accounts Payable tasks such as invoice entry, payment processing, and purchase order management</li><li>Manage fixed assets by creating entries in the subledger and running depreciation schedules</li><li>Prepare and reconcile general ledger reports to ensure compliance with monthly and quarterly SOX requirements</li><li>Draft and format professional correspondence, memos, reports, and presentations as requested by leadership team</li><li>Maintain organized filing systems and assist with general paperwork as needed</li><li>Contribute to the development and implementation of finance policies and procedures to improve efficiency</li><li>Perform additional tasks and special projects assigned by the Controller and/or Staff Accountants</li></ul><p><br></p>
We are looking for a dedicated 401k/S125 Service Associate I to join our team in Rochester, New York. This is a long-term contract position where you will play a vital role in providing exceptional customer service for Paychex products in the S125 Client Service Center. The ideal candidate will ensure client and participant inquiries are addressed efficiently, maintaining strong relationships and adhering to company policies.<br><br>Responsibilities:<br>• Respond to inbound calls from active and terminated employees participating in Paychex Insurance Agency plans.<br>• Offer assistance and guidance to client plan administrators regarding S125 products, policies, and procedures.<br>• Educate clients and participants on product features, company guidelines, and applicable regulations.<br>• Escalate complex tasks and necessary documentation to appropriate teams for resolution.<br>• Develop a foundational knowledge of Paychex products to better assist clients and participants.<br>• Utilize various systems and software platforms, including Salesforce and Adobe Flex, to manage client interactions.<br>• Record and document all communications accurately while performing essential data entry tasks.<br>• Prioritize and organize tasks to ensure timely and effective resolution of client issues.<br>• Address participant claims and complaints in alignment with company standards and policies.<br>• Assist in administrative tasks, including scanning and photocopying documents when necessary.
<p><strong>Job Summary:</strong> The Medical Billing Specialist is responsible for accurately processing and managing healthcare billing information for medical practices, clinics, or hospitals. This role ensures that insurance claims are correctly coded, submitted, and followed up to maximize reimbursements and minimize errors. Medical Billing Specialists serve as a liaison between healthcare providers, patients, and insurance companies, helping to resolve billing issues and maintain compliance with relevant regulations.</p>
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
We are looking for an experienced Accounting Specialist to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in managing accounts receivable processes within an insurance agency setting. This is an excellent opportunity for professionals with a strong background in accounting and data management to contribute to a dynamic and detail-oriented work environment.<br><br>Responsibilities:<br>• Process and monitor accounts receivable transactions to ensure accuracy and timeliness.<br>• Perform detailed reconciliations of financial accounts to identify and resolve discrepancies.<br>• Utilize Microsoft Excel and Access to manage and analyze data effectively.<br>• Conduct thorough research to support financial operations and resolve outstanding issues.<br>• Maintain relational databases to organize and track financial information efficiently.<br>• Collaborate with team members to ensure compliance with accounting standards and company policies.<br>• Prepare regular financial reports and provide insights to support business decisions.<br>• Assist in the implementation of best practices for accounting functions within the insurance agency.<br>• Support audits by providing accurate documentation and detailed accounts.<br>• Communicate with clients or stakeholders to address inquiries related to accounts receivable.
<p>We are looking for an experienced Finance Director to join our team in Lancaster, New York. This long-term contract position offers an exciting opportunity to lead financial operations, drive process improvements, and collaborate closely with the operations team. The ideal candidate will possess strong expertise in cost accounting, manufacturing or industrial environments, and financial analysis, while demonstrating leadership capabilities to mentor and develop their team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee financial operations including budgeting, forecasting, reporting, and month-end close processes.</p><p>• Lead and mentor a Finance team</p><p>• Collaborate with the operations team, including shop floor and production staff, to align financial strategies with business objectives.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in financial operations.</p><p>• Conduct detailed financial analyses to support strategic decision-making and business planning.</p><p>• Ensure compliance with quality control standards and maintain accurate cost accounting practices.</p><p>• Utilize advanced Excel skills to develop financial models and streamline reporting processes.</p><p>• Partner with multiple sites within the organization to ensure alignment and consistency in financial practices.</p><p>• Monitor and analyze key financial metrics to identify trends and opportunities for growth.</p><p>• Support organizational goals by participating in cross-functional initiatives and providing financial insights</p>
We are looking for an experienced Medical Billing Specialist to join our team in Rochester, New York. In this Contract to permanent position, you will play a vital role in ensuring accurate billing and efficient claims management within the healthcare sector. This role requires expertise in medical billing systems and attention to detail to maintain smooth financial operations.<br><br>Responsibilities:<br>• Process and submit medical claims accurately through various billing software systems.<br>• Manage accounts receivable tasks, including collections and payment postings.<br>• Analyze and resolve billing discrepancies and appeals to ensure claim accuracy.<br>• Utilize accounting software and electronic health record (EHR) systems to maintain detailed records.<br>• Collaborate with insurance providers and patients to address billing inquiries.<br>• Perform regular audits of billing processes to ensure compliance with regulations.<br>• Generate and review financial reports to monitor billing performance.<br>• Work with Medisoft and AS/400 systems to manage claim administration effectively.<br>• Assist with the implementation of Epic software for streamlined billing operations.<br>• Ensure timely follow-ups on unpaid claims and outstanding balances.
We are looking for a motivated and detail-oriented Accounts Payable Clerk to join our team in Rochester, New York. In this Contract to permanent position, you will play a key role in supporting the financial operations of a growing organization within the healthcare industry. This is an excellent opportunity for career advancement in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Manage administrative and clerical tasks for the Accounts Payable and Finance Department to ensure smooth operations.<br>• Execute daily financial processes and controls with accuracy while adhering to company policies and compliance standards.<br>• Deliver excellent customer service to internal business partners and address inquiries in a timely manner.<br>• Assist with both internal and external audits by providing necessary documentation and support.<br>• Open, sort, and distribute department mail efficiently to maintain workflow.<br>• Organize, log, and file invoices, checks, and other financial documents for easy retrieval and record-keeping.<br>• Verify and process checks, including handling expedited requests when necessary.<br>• Contribute to special projects as assigned by management to support departmental goals.
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced and highly organized <strong>Full Charge Bookkeeper</strong> to manage the full cycle of accounting duties for our business. This position is responsible for handling everything from accounts payable and receivable to payroll, general ledger management, bank reconciliations, and financial reporting. The ideal candidate will have strong accounting knowledge, excellent attention to detail, and the ability to work independently.</p>
<p>We’re looking for a <strong>Platform Support Specialist</strong> to join our team in Williamsville, NY! This is a long-term contract role ideal for someone who enjoys working with systems, solving problems, and supporting internal teams. You’ll help with basic order tasks, respond to platform questions, and ensure smooth operations behind the scenes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Enter and update customer orders</li><li>Provide estimated delivery times for existing orders</li><li>Assist team members with platform-related questions</li><li>Help maintain clean and accurate data</li><li>Support account managers with order and platform requests</li><li>Identify ways to improve platform usage and efficiency</li><li>Eventually assist with phone support after training</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Accounts Receivable Associate to join our team on a long-term contract basis. In this role, you will play a key part in ensuring the accuracy of financial transactions, processing cash receipts, and maintaining compliance with company standards. This position is based in West Henrietta, New York, and offers an opportunity to thrive in a fast-paced environment while contributing to the success of our payroll services operations.<br><br>Responsibilities:<br>• Process and accurately post daily incoming cash to appropriate client accounts and invoices based on provided remittance details.<br>• Ensure all cash transactions are completed and posted within the same business day to maintain timely processing.<br>• Verify invoices for appropriate backup documentation and address discrepancies with internal teams as needed.<br>• Collaborate with internal departments to resolve missing or incorrect information related to accounts receivable.<br>• Conduct research and reconciliation of financial data to ensure compliance with company policies and standards.<br>• Monitor transactions for potential fraudulent activity and report findings during verification processes.<br>• Maintain consistency and accuracy in financial records while adhering to internal controls and accounting policies.<br>• Support ad hoc financial reporting tasks and ensure proper documentation of all transactions.<br>• Build strong client relationships through effective communication and prompt resolution of payment issues.<br>• Utilize accounting systems and software to streamline processes and improve efficiency.
<p>We are looking for a dedicated Help Desk Analyst to join our team in Monroe County, New York. In this role, you will provide essential IT support to a wide network of users across multiple locations, ensuring smooth operation and resolution of technical issues. This position offers an opportunity to work collaboratively, troubleshoot complex problems, and contribute to maintaining a secure and efficient IT environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-level technical support to end users, addressing hardware, software, and network-related issues.</p><p>• Follow established procedures to diagnose and resolve technical problems, escalating more complex issues as needed.</p><p>• Administer user accounts, reset passwords, and support standard applications such as Microsoft 365.</p><p>• Perform routine system updates and maintenance tasks under supervision.</p><p>• Configure, image, and install computer systems at various sites as directed by management.</p><p>• Document solutions to common issues and update the knowledge base for future reference.</p><p>• Communicate promptly and professionally with users, ensuring excellent customer service.</p><p>• Travel to remote locations to troubleshoot, repair, and install IT systems as required.</p><p>• Monitor network systems to identify outages, backup errors, or other issues and take proactive measures.</p><p>• Report potential cybersecurity threats, such as data breaches or malware activity, to senior IT staff.</p>
<p>We are looking for an experienced Part Time Full Charge Bookkeeper/Staff Accountant to join our team in Rochester, New York. In this Contract to permanent position, you will play a crucial role in managing financial records, ensuring compliance, and supporting overall accounting operations. This opportunity is ideal for professionals who thrive in a detail-oriented environment and have a passion for working within a nonprofit setting.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage invoices, deposits, and billing transactions with accuracy and efficiency.</p><p>• Maintain and update financial records using QuickBooks, ensuring all data is organized and accessible.</p><p>• Handle insurance portal updates and assist with documentation related to contracts.</p><p>• Support the finance team with general bookkeeping tasks and ensure compliance with organizational policies.</p><p>• Prepare journal entries and reconcile accounts to support month-end and year-end financial processes.</p><p>• Manage sales tax and corporate tax return filings to meet regulatory requirements.</p><p>• Monitor the general ledger and ensure all entries are properly recorded.</p><p>• Collaborate with internal teams to address billing inquiries and resolve discrepancies.</p><p>• Provide detailed financial reports to assist in decision-making processes.</p><p>• Contribute to the continuous improvement of accounting procedures and practices.</p>
We are looking for a skilled Buyer to join our team in Rochester, New York. In this Contract-to-Permanent position, you will play a key role in sourcing, negotiating, and acquiring materials, goods, or services essential to the organization's operations. This role requires someone with strong analytical and communication abilities, as well as a talent for building and maintaining vendor relationships.<br><br>Responsibilities:<br>• Identify and source materials, goods, and services to support operational needs.<br>• Negotiate contracts and pricing agreements with suppliers to achieve cost savings and ensure quality standards.<br>• Maintain and strengthen vendor relationships to ensure consistent delivery and service.<br>• Monitor inventory levels to avoid shortages or excess stock.<br>• Create and manage purchase orders, ensuring accuracy and timeliness.<br>• Collaborate with internal teams to understand procurement requirements and align purchasing strategies.<br>• Evaluate supplier performance and address issues to improve quality and reliability.<br>• Conduct market research to stay informed about industry trends and competitive pricing.<br>• Support the purchasing department in meeting organizational goals and objectives.<br>• Ensure compliance with company policies and procurement regulations.
We are looking for a Fraud Specialist to join our team in Rochester, New York. In this role, you will play a critical part in protecting our organization and clients from financial losses caused by fraudulent activities. This long-term contract position involves investigating fraud cases, mitigating risks, and working collaboratively with internal teams and external entities to ensure compliance and safeguard sensitive information.<br><br>Responsibilities:<br>• Conduct thorough investigations into fraud cases reported by clients and internal teams, ensuring timely remediation and resolution.<br>• Review high-risk client accounts and transactions flagged by fraud detection systems to prevent fraudulent activities and identify repeat offenders.<br>• Analyze incidents of check fraud, including counterfeit checks and forged endorsements, and provide guidance to field teams while tracking trends through statistical reporting.<br>• Support clients and internal teams in managing situations involving compromised personally identifiable information, ensuring compliance with relevant laws and regulations.<br>• Assess and mitigate risks associated with clients who fail authentication during onboarding, utilizing research tools to verify legitimacy and reduce exposure.<br>• Collaborate with financial institutions to freeze accounts and recover illicit funds, minimizing financial losses.<br>• Maintain accurate records of fraud cases in centralized systems for reporting, trend analysis, and information sharing with investigators.<br>• Educate clients and internal teams on fraud prevention best practices and protocols to enhance awareness and reduce vulnerabilities.<br>• Work with compliance teams to ensure adherence to policies, procedures, and regulatory requirements related to fraud prevention.
We are looking for an experienced VP/Director of Finance to lead strategic financial initiatives and oversee fiscal operations in Lancaster, New York. This role requires a strong ability to align financial strategies with organizational goals while managing comprehensive budgeting, forecasting, and reporting processes. The ideal candidate will have extensive experience in optimizing operational efficiency and collaborating across departments to drive financial performance.<br><br>Responsibilities:<br>• Develop and execute financial strategies that support the company's long-term goals and tactical initiatives.<br>• Oversee the implementation of the Mid-Term Plan in collaboration with operational teams to ensure alignment and success.<br>• Manage working capital, budgeting processes, and rolling forecasts, ensuring accuracy and efficiency.<br>• Establish and track performance metrics to evaluate the success of strategic implementations.<br>• Monitor industrial performance, including efficiency and productivity, while overseeing cost accounting processes.<br>• Update and enforce compliance with Group Policies and ensure best practices are followed throughout the organization.<br>• Support the preparation of strategic multi-year sales proposals for military, aftermarket, and other customer segments.<br>• Foster strong relationships with management team members to promote collaboration and alignment.<br>• Collaborate with divisional leaders to manage accounting, legal, tax, and treasury functions in adherence to Group policies.
