<p>Hannah Savage with Robert Half is looking for an experienced Collections Manager to join her client's team in Victor, New York. This role requires a highly organized leader with a strong background in credit and collections management to oversee and optimize collection efforts while maintaining compliance with company policies. The ideal candidate will bring a strategic mindset to improve processes and deliver actionable insights that support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the Collections team, setting clear performance objectives and fostering a collaborative work environment.</p><p>• Manage collection activities for all customer accounts, ensuring timely follow-up on overdue invoices.</p><p>• Collaborate with Sales and Customer Service teams to address billing disputes and minimize payment delays.</p><p>• Monitor customer credit limits, identify high-risk accounts, and escalate concerns as needed.</p><p>• Track and analyze key performance indicators (KPIs) such as aging reports and collection efficiency, providing recommendations to senior management.</p><p>• Ensure compliance with internal controls and company policies, supporting audits through accurate documentation and reporting.</p><p>• Identify and implement process improvements to enhance efficiency and automation within collection workflows.</p><p>• Prepare detailed reports on collections activities and assist with month-end close processes.</p><p><br></p><p><strong>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </strong></p>
<p>Robert Half Permanent Placement is excited to partner with an upscale Property Management company in the Buffalo, NY area on their search for an established Assistant Regional Property Manager. This critical role will support continued success of a portfolio of top-tier apartment complexes in Western New York. This is a Direct Hire position with a starting base salary of $100,000 - $130,000 and a comprehensive benefits package. Our great partner will assist in relocation to the Buffalo area for the right candidate!</p><p><br></p><p>Responsibilities include but not limited to:</p><p><br></p><ul><li>Support growth and performance of a Class A/B+ multifamily portfolio through hands-on, regional-level leadership and strategic oversight</li><li>Recruit, train, coach, and supervise on-site property management and maintenance teams, fostering a high-performing, collaborative culture</li><li>Provide operational guidance, promote best practices, and drive continuous improvement across properties</li><li>Resolve escalated resident issues and internal staff conflicts with timely, empathetic, and effective communication</li><li>Ensure compliance with company policies, Fair Housing regulations, and all applicable federal, state, and local housing laws</li><li>Monitor resident satisfaction, manage reputation, and lead initiatives to enhance the overall resident experience</li><li>Partner with Accounting/Finance on revenue management, including budgets, financial reporting, occupancy trends, delinquency, and pricing strategies</li><li>Collaborate with Marketing on leasing strategy, market analysis, competitor pricing, and resident acquisition/retention efforts</li><li>Conduct regular property inspections to ensure quality standards, curb appeal, and efficient maintenance operations, including reduced vacancy and optimized unit turns</li><li><br></li></ul>
<ul><li>Assist in managing all aspects of property operations, including lease administration, rent collection, and tenant communication.</li><li>Maintain property records, tenant information, and financial data accurately in Yardi.</li><li>Coordinate work orders, schedule maintenance, and monitor vendor services using Yardi and other relevant systems.</li><li>Support monthly financial reporting and prepare documentation for audits.</li><li>Respond promptly to tenant inquiries, resolve issues, and maintain positive relationships.</li><li>Assist with property inspections, lease renewals, move-ins, and move-outs.</li><li>Ensure compliance with local, state, and federal regulations.</li><li>Collaborate with onsite and corporate teams to support occupancy and retention goals.</li><li>Generate and analyze Yardi reports for management review.</li></ul><p><br></p>
<p>Jenny Bour with Robert Half is working with a growing financial institution that is seeking a <strong>Treasury Management Relationship Manager</strong> to support market growth by acquiring, developing, and retaining commercial treasury relationships. This Relationship Manager role focuses on driving deposit growth, expanding treasury product utilization, and strengthening partnerships with key commercial sectors, including healthcare, education, nonprofit, government, and other public entities across the Western New York region. The ideal Relationship Manager candidate is a proactive business developer, a trusted advisor to clients, and a strong internal partner across lending, retail banking, and operations.</p><p><br></p><ul><li>Develop, manage, and grow a portfolio of profitable treasury management relationships.</li><li>Serve as a consultative advisor, delivering tailored treasury and cash‑management solutions.</li><li>Partner closely with commercial lenders, retail banking teams, and internal support groups to drive overall market performance.</li><li>Execute consistent outbound prospecting and client outreach to achieve growth targets.</li><li>Generate high-quality referrals across commercial lending and other business units.</li><li>Maintain active involvement in community and professional organizations to elevate brand visibility.</li><li>Stay current on treasury products, industry trends, and best practices.</li><li>Support internal associates with treasury-related training, product knowledge, and service needs.</li><li>Uphold confidentiality, compliance standards, and security procedures.</li></ul><p><br></p>