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1 result for Collections Specialist in Rochester, NY
- Victor, NY
- onsite
- Temporary / Contract
- 25 - 26.5 USD / Hourly
- We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up.<br>• Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges.<br>• Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement.<br>• Maintain accurate records of collection activity, customer communications, payment commitments, and account updates.<br>• Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance levels.<br>• Support credit and collections operations by evaluating account trends and escalating complex or high-risk situations when needed.<br>• Assist with billing collection activities by reconciling account discrepancies and confirming proper application of payments.
- 2026-06-08T00:00:00Z