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1 result for Collections Specialist in Rochester, NY
- Victor, NY
- onsite
- Temporary / Contract
- 24.7 - 28.6 USD / Hourly
- We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
- 2026-10-14T00:00:00Z