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4 results for Collections Specialist in Rochester, NY

Collections Specialist

Victor, NY
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment. Responsibilities: • Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up. • Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges. • Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement. • Maintain accurate records of collection activity, customer communications, payment commitments, and account updates. • Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance levels. • Support credit and collections operations by evaluating account trends and escalating complex or high-risk situations when needed. • Assist with billing collection activities by reconciling account discrepancies and confirming proper application of payments.
2026-05-15T00:00:00Z

Collections Specialist

Shortsville, NY
onsite
Temporary / Contract
24 - 26 USD / Hourly
A local company is seeking a detail-oriented and results-driven Collections Specialists to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment. Key Responsibilities<ul><li>Monitor accounts to identify overdue payments</li><li>Contact customers by phone, email, and written correspondence to collect outstanding balances</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Maintain accurate records of collection activity and customer communications</li><li>Negotiate payment arrangements in accordance with company policies</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve account issues</li><li>Prepare aging reports and provide updates on collection status</li><li>Escalate delinquent accounts when appropriate</li><li>Support month-end reporting and accounts receivable reconciliation efforts</li></ul>
2026-05-15T00:00:00Z

Collections Specialist

Fairport, NY
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a motivated and detail-oriented Collections Specialist to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.
2026-04-17T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Temporary / Contract
20 - 24 USD / Hourly
Job Summary:We are seeking a proactive, detail-oriented Collections Specialist to join our team. This role is responsible for monitoring outstanding customer accounts, following up on overdue balances, resolving billing and payment discrepancies, and helping improve overall cash flow. The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to handle sensitive conversations professionally and effectively.
2026-04-22T00:00:00Z