We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This is a long-term contract position offering a hybrid work schedule, combining in-office and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with regulatory standards while minimizing risk to the organization.<br><br>Responsibilities:<br>• Resolve returned items from banks promptly and accurately, ensuring quality service for both internal and external clients.<br>• Educate clients, branches, and product teams on resolution processes, offering alternative service options when applicable.<br>• Develop and maintain a working knowledge of Paychex products and systems, including Taxpay, Direct Deposit, Readychex, Garnishments, 401k, Workers Compensation, Health Benefits, and Debit Card Advantage.<br>• Research and address product or service issues raised by clients and field teams, managing objections and recovering lost revenue.<br>• Collaborate with mentors to handle daily payment and payroll hold reports, ensuring timely and accurate updates to prevent penalties or service disruptions.<br>• Meet daily call requirements as forecasted to maintain service standards.<br>• Evaluate client accounts to determine their eligibility for services and mitigate organizational risks.<br>• Follow department policies and procedures to ensure compliance with company standards.<br>• Participate in ongoing training sessions to enhance skills and stay updated on industry practices.<br>• Adhere to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
<p><strong>Robert Half Permanent Placement</strong> is partnering with a leading property management company in <strong>Williamsville, NY</strong> on their search for an <strong>Accounting Clerk </strong>to join their growing team. In this role you will manage tenant billing, payments, and vendor invoices while ensuring accuracy, compliance, and timely processing of transactions. This is an <strong>in-office</strong> position with a starting salary of <strong>$50,000 - $60,000, </strong>a comprehensive benefits package, and an excellent opportunity for career growth.</p><p><strong> </strong></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Process tenant rent payments and adjustments; manage monthly close of tenant activity</li><li>Maintain Accounts Receivable records, ensuring accurate posting and timely collections</li><li>Process vendor invoices, purchase orders, and Accounts Payable payments</li><li>Reconcile general ledger accounts, ensuring compliance with monthly/quarterly SOX requirements</li><li>Assist with fixed asset tracking, including creation of new assets and running depreciation reports</li><li>Prepare financial reports, correspondence, and presentations as requested </li><li>Support the development and implementation of finance policies and procedures</li><li>Handle filing, documentation, and other administrative tasks as needed</li><li>Perform additional duties as assigned to support finance operations</li></ul><p><br></p>
We are looking for a detail-oriented Bookkeeper to join our team on a contract basis in Rochester, New York. The ideal candidate will have strong expertise in financial processes, including account reconciliation, accounts payable, and accounts receivable. This role is perfect for someone who thrives in a dynamic environment and enjoys maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage full cycle accounts payable and accounts receivable processes, ensuring timely and accurate payments.<br>• Perform account reconciliations to maintain accuracy across financial data.<br>• Conduct bank reconciliations to verify transactions and resolve discrepancies.<br>• Maintain organized financial records and ensure compliance with company policies.<br>• Process payroll efficiently and accurately, adhering to deadlines.<br>• Utilize QuickBooks and other accounting software to manage day-to-day bookkeeping tasks.<br>• Support month-end close activities by preparing necessary reports and documentation.<br>• Enter financial data with precision into spreadsheets and accounting systems.<br>• Collaborate with the team to streamline accounting processes and improve efficiency.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers an opportunity to play a critical role in managing collections, resolving financial discrepancies, and ensuring compliance with industry standards. The ideal candidate will have strong problem-solving skills and a passion for delivering exceptional customer service.<br><br>Responsibilities:<br>• Address and resolve bank-returned items promptly and accurately.<br>• Provide outstanding customer service to both internal and external stakeholders while minimizing company risk.<br>• Educate clients and branches on resolution processes and alternative service options.<br>• Develop a solid understanding of company products such as Taxpay, Direct Deposit, Readychex, Garnishments, and 401k plans to make informed decisions.<br>• Investigate and resolve product and service issues, ensuring lost revenue recovery through established guidelines.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, ensuring timely updates to prevent penalties or service disruptions.<br>• Meet daily call requirements and adhere to department policies and procedures for compliance.<br>• Assess client accounts to determine approved services and mitigate risks to the company.<br>• Participate in ongoing training to enhance expertise and ensure adherence to regulatory standards such as the Fair Debt Collections Practices Act.<br>• Maintain accuracy in all tasks, including research and documentation, to uphold service quality.
<p>We are looking for a dedicated Intake Coordinator to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in ensuring patients receive seamless care by managing referrals, authorizations, and scheduling. If you thrive in a healthcare environment and are passionate about delivering exceptional service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate insurance referrals and verify patient eligibility for services.</p><p>• Manage authorization requests to ensure timely approvals for procedures and treatments.</p><p>• Schedule appointments and follow up with patients to confirm their availability.</p><p>• Maintain accurate and updated patient medical records in compliance with healthcare regulations.</p><p>• Assist patients with inquiries related to referrals, insurance coverage, and scheduling.</p><p>• Collaborate with healthcare providers to streamline referral and authorization processes.</p><p>• Verify insurance information to ensure coverage for requested services.</p><p>• Monitor and track pending authorizations and referrals to avoid delays in patient care.</p><p>• Provide exceptional customer service to patients and their families, addressing concerns promptly.</p>
