<p>We are looking for an experienced Database Developer to join our team in Rochester, New York. This role involves designing, maintaining, and enhancing database applications, as well as troubleshooting issues to ensure seamless system performance. The ideal candidate will have a strong technical background and the ability to collaborate effectively with business stakeholders and team members.</p><p><br></p><p>Responsibilities:</p><p>• Design, enhance, and maintain custom database applications to support business needs.</p><p>• Troubleshoot and resolve production issues, ensuring timely and effective resolution.</p><p>• Collaborate with business stakeholders to understand challenges and recommend technical solutions.</p><p>• Mentor and guide team members to improve their technical and procedural skills.</p><p>• Generate ad-hoc reports and ensure data integrity across systems and applications.</p><p>• Write and maintain comprehensive functional and technical documentation.</p><p>• Provide end-user support to enhance their proficiency with database applications.</p><p>• Monitor application system functionality to maintain system synergy and operational efficiency.</p><p>• Ensure adherence to the software development lifecycle and company compliance standards.</p><p>• Keep management informed of potential operational changes that may impact deliverables.</p>
<p>The FP& A analyst will lead budgeting, forecasting, and financial analysis to support strategic decision-making. This role involves analyzing financial performance, preparing reports, identifying trends, and providing insights to improve profitability and efficiency. The FP& A team member collaborates with business leaders to drive financial planning and operational initiatives.</p>
We are looking for an Accounts Receivable Operations Specialist I (Tier II) to support day-to-day receivables activity in Rochester, New York. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable working with financial data, and committed to maintaining accuracy in a structured accounting environment. The person in this role will help uphold reporting integrity, support compliance expectations, and contribute to consistent operational performance across accounts receivable processes.<br><br>Responsibilities:<br>• Process and record accounts receivable transactions in the appropriate financial systems, ensuring information is coded correctly and reflected accurately in supporting ledgers and the general ledger.<br>• Review financial records for completeness, consistency, and adherence to internal controls, company policies, and established accounting standards.<br>• Investigate discrepancies by researching transaction activity, reconciling account data, and analyzing findings to resolve issues within assigned areas.<br>• Prepare routine and ad hoc reports for leadership, helping monitor data quality, operational performance, and compliance with policy and Sarbanes-Oxley requirements.<br>• Participate in team and departmental meetings to stay current on procedures, strengthen technical knowledge, and contribute to continuous improvement efforts.<br>• Support onboarding and knowledge sharing by training new team members and cross-training colleagues on daily receivables tasks and standard workflows.<br>• Maintain and review departmental documentation, updating procedures as needed to keep instructions accurate, practical, and aligned with current operations.<br>• Assist in preserving strong quality standards by monitoring transaction accuracy and escalating exceptions when issues require further review.
<p><strong>Job Summary:</strong></p><p>We are seeking a reliable, detail-oriented <strong>Accounts Payable Clerk / Specialist</strong> to join our accounting team. This role is responsible for processing a high volume of invoices, ensuring timely and accurate payments, reconciling vendor accounts, and maintaining organized financial records. The ideal candidate will have strong data entry skills, solid knowledge of accounts payable processes, and the ability to communicate effectively with vendors and internal departments.</p>
We are looking for a Payroll Administrator to support accurate and timely payroll operations for a multi-state employee population in Lockport, New York. This Long-term Contract position is ideal for someone who can manage full-cycle payroll with a high level of precision, maintain compliance with applicable regulations, and provide dependable support to employees and internal stakeholders. The role requires hands-on experience processing payroll for an organization with 101 to 500 employees and strong familiarity with ADP Workforce Now.<br><br>Responsibilities:<br>• Process end-to-end payroll for employees across multiple states, ensuring pay is completed accurately and on schedule.<br>• Review timekeeping, earnings, deductions, garnishments, and tax withholdings to confirm payroll data is complete and compliant before each cycle is finalized.<br>• Maintain employee payroll records and update changes related to compensation, benefits, direct deposit, and tax information in the payroll system.<br>• Use ADP Workforce Now to administer payroll transactions, generate reports, and support routine payroll auditing activities.<br>• Research and resolve payroll discrepancies by working with employees, managers, and internal partners to address issues promptly.<br>• Prepare payroll-related documentation and reports to support recordkeeping, reconciliations, and compliance requirements.<br>• Monitor adherence to federal, state, and local payroll regulations and apply updates to payroll processing practices as needed.
<p>Jenny Bour with Robert Half is working with a local company that is looking for a detail-oriented <strong>Accounting Coordinator</strong> to join their team! In this Accounting Coordinator role, you will handle a variety of accounting tasks, including accounts payable processing, financial reporting, and general ledger maintenance. This Accounting Coordinator position requires excellent organizational skills, accuracy, and the ability to collaborate with a small team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process accounts payable transactions, including obtaining approvals, entering data, and managing check runs.</li><li>Maintain the general ledger by performing reconciliations and preparing adjusting journal entries.</li><li>Generate financial and budgeting reports to support decision-making processes.</li><li>Collaborate with the Accountant to prepare year-end documents such as inventory reports, payroll summaries, and trial balances.</li><li>Reconcile bank accounts and monitor balances to ensure accuracy.</li><li>Handle customer invoicing, including resolving discrepancies and managing electronic invoicing for government clients.</li><li>Review and process new customer credit applications and vendor credit applications.</li><li>Calculate and process monthly commission reports and sales expense reimbursements.</li><li>Maintain company insurance policies, petty cash accounts, and training books for compliance and accuracy.</li><li>Provide administrative support to staff and field representatives, resolving paperwork and technical issues as needed.</li></ul>
<p>Our client is seeking a <strong>Payroll Specialist</strong> for a <strong>temp-to-hire</strong> opportunity. This role is responsible for supporting end-to-end payroll processing, maintaining payroll records, and ensuring employees are paid accurately and on time. The ideal candidate will bring strong technical skills, sound judgment, and the ability to manage sensitive information with a high degree of confidentiality. Based on general knowledge.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process payroll for hourly, salaried, and/or multi-state employees in accordance with company policies and payroll deadlines. Based on general knowledge.</li><li>Review timekeeping records, audit payroll data, and resolve discrepancies prior to payroll submission. Based on general knowledge.</li><li>Maintain employee payroll records, including new hires, terminations, compensation changes, deductions, and direct deposit updates. Based on general knowledge.</li><li>Ensure accurate withholding for taxes, benefits, garnishments, and other payroll-related deductions. Based on general knowledge.</li><li>Respond to employee and manager inquiries regarding pay, deductions, timekeeping, and payroll procedures. Based on general knowledge.</li><li>Assist with payroll reconciliations, reporting, and payroll-related journal entries as needed. Based on general knowledge.</li><li>Support month-end, quarter-end, and year-end payroll activities, including preparation of payroll reports and audit support. Based on general knowledge.</li><li>Partner with Human Resources, Finance, and other internal departments to ensure payroll data is complete and accurate. Based on general knowledge.</li><li>Help maintain compliance with applicable federal, state, and local payroll regulations and internal controls. Based on general knowledge.</li></ul><p><br></p>
Local manufacturer seeks a Internal auditor to join it's team. Will be responsible for performing both financial and operation audits. Will evaluate internal controls as ensure compliance with corporate policy and procedures. Special Audit projects will be assigned by senior management.
We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.
<p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
We are looking for a Training Coordinator to support learning and development efforts for a non-profit organization in Williamson, New York. This is a Contract position focused on coordinating educational activities, supporting program participants, and helping ensure training initiatives run smoothly. The ideal candidate brings experience in instructional support, community-based services, and working with diverse learners in structured environments.<br><br>Responsibilities:<br>• Organize and coordinate training sessions, workshops, and learning activities for staff, volunteers, or program participants.<br>• Develop and adapt instructional materials that support clear, effective learning for a variety of audiences.<br>• Provide hands-on guidance to learners by answering questions, reinforcing key concepts, and encouraging participation.<br>• Work with program leaders and educators to schedule training events and ensure resources are prepared in advance.<br>• Track attendance, maintain training records, and assist with reporting on participation and program progress.<br>• Support learning environments that reflect best practices drawn from tutoring, school-based instruction, and human services settings.<br>• Communicate with internal teams and community stakeholders to promote training opportunities and support program goals.
<p>Our client, a well-respected and mission-driven <strong>nonprofit organization</strong>, is seeking an experienced <strong>Bookkeeper</strong> to manage the day-to-day accounting functions across <strong>multiple affiliated entities</strong>. This is a rewarding opportunity for a detail-oriented professional who enjoys keeping organizations financially organized while supporting meaningful community-focused work.</p><p>This role offers an excellent <strong>work–life balance</strong>, including a <strong>35-hour workweek with most Fridays off</strong>, and a stable, supportive environment where your work truly makes an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain books for multiple nonprofit entities</li><li>Handle <strong>Accounts Payable and Accounts Receivable</strong> processes</li><li>Post and reconcile <strong>general ledger</strong> transactions</li><li>Prepare and record <strong>revenue entries</strong>, including grants, donations, and program income</li><li>Process <strong>payroll</strong> and related journal entries</li><li>Perform bank and credit card reconciliations</li><li>Assist with month-end and year-end close activities</li><li>Support audit preparation and provide documentation as needed</li><li>Maintain organized financial records in accordance with nonprofit and fund accounting standards</li><li>Collaborate with internal stakeholders to ensure accurate financial reporting</li></ul><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
<p>We are looking for a dependable Parts Coordinator to join our team on a contract basis with the potential for a permanent role. This position supports daily order processing, inventory accuracy, and timely communication with customers regarding shipment timelines. The ideal candidate is comfortable working hands-on with products, managing order details, and helping ensure materials are prepared and dispatched correctly.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming order requests accurately and coordinate fulfillment activities to support on-time delivery.</p><p>• Communicate with customers about order progress, including delays, revised timelines, and expected delivery dates.</p><p>• Prepare, pack, and label outbound shipments while ensuring items are handled carefully and match order specifications.</p><p>• Maintain accurate inventory records by tracking stock movement, usage, and available quantities.</p><p>• Assist with counting, verifying, and organizing materials during routine and annual physical inventory activities.</p><p>• Work with auto parts and spare parts inventory to confirm product availability and support efficient order completion.</p><p>• Review order details for accuracy and escalate discrepancies or stock concerns to the appropriate team members.</p>
<p>Kyle Clarke is looking for a dedicated Financial Analyst to join a thriving manufacturing company in Lancaster, New York. In this role, you will collaborate with the Plant Finance Manager to oversee financial planning, reporting, and analysis processes. Your expertise will play a key role in providing meaningful insights to drive business decisions and improve financial performance.</p><p><br></p><p>Responsibilities:</p><ol><li><strong>Costing:</strong> Lead the Global Supply Chain (GSC) Annual Operating Cost (AOC) process, including defining and updating standard overhead rates, establishing product costing methodologies, and ensuring accurate allocation of manufacturing costs.</li><li><strong>Inventory KPIs:</strong> Define, implement, and monitor key inventory performance indicators (KPIs) such as inventory turns, days on hand, excess & obsolete levels, and accuracy metrics. Partner with operations and supply chain teams to drive improvements in working capital, optimize inventory levels, and ensure alignment with corporate financial targets.</li><li><strong>Budgeting and Forecasting:</strong> Assist in the development of the annual budget and financial forecasts; monitor performance against the budget and provide variance analysis.</li><li><strong>Data Analysis:</strong> Conduct in-depth financial analysis to identify trends, variances, and opportunities for cost reduction and revenue enhancement.</li><li><strong>Integration Support:</strong> Collaborate with cross-functional teams to support the financial integration of these entities, ensuring alignment with corporate policies and practices during the transition period.</li><li><strong>Collaboration:</strong> Work closely with various departments to gather relevant data and insights, ensuring alignment with financial goals and strategies.</li><li><strong>Ad Hoc Analysis:</strong> Prepare ad hoc financial analyses and reports as requested by the CFO or other senior management.</li><li><strong>Performance Metrics:</strong> Develop and track key performance indicators (KPIs) to measure financial performance and operational efficiency.</li><li><strong>Presentation Support:</strong> Assist in the preparation of presentations and reports for board meetings and executive-level discussions.</li></ol><p><br></p>
We are looking for a Staff Accountant to join a team in Rochester, New York and provide reliable support across daily accounting activities. This Long-term Contract position is well suited for someone who enjoys balancing core accounting work with administrative tasks while keeping financial records accurate and up to date. The role offers the opportunity to contribute in a fast-moving environment by assisting with payables, receivables, reconciliations, and broader ledger support.<br><br>Responsibilities:<br>• Process vendor invoices, verify supporting documentation, and help ensure payments are completed accurately and on schedule.<br>• Support billing and cash application activities by tracking incoming payments and following up on outstanding balances as needed.<br>• Prepare account reconciliations and investigate discrepancies to maintain dependable financial reporting.<br>• Record journal entries and assist with general ledger maintenance to support month-to-month accounting accuracy.<br>• Organize accounting files, financial records, and related documentation so information is easy to access and audit-ready.<br>• Provide day-to-day assistance with routine accounting and clerical tasks that keep department operations running smoothly.<br>• Contribute to tax-related accounting support, including work connected to sales tax and corporate tax documentation when required.
<p><strong>Job Summary</strong></p><p>Our client is seeking a detail-oriented and motivated <strong>Staff Accountant</strong> to join their growing finance team. This role is ideal for an accounting professional with strong analytical skills, a solid understanding of accounting principles, and the ability to support day-to-day financial operations. The Staff Accountant will assist with general ledger maintenance, account reconciliations, month-end close, and financial reporting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and post journal entries</li><li>Maintain and reconcile general ledger accounts</li><li>Assist with month-end and year-end close processes</li><li>Prepare bank and account reconciliations</li><li>Support accounts payable and accounts receivable activities</li><li>Help ensure compliance with accounting policies and internal controls</li><li>Assist with payroll-related accounting tasks</li><li>Prepare financial reports and support audit requests</li><li>Analyze financial data and identify discrepancies</li><li>Support process improvements within accounting operations</li></ul><p><br></p>
We are looking for an Accounting Specialist to join a manufacturing operation in New York. This position is ideal for someone with a strong foundation in day-to-day transactional accounting who is ready to expand into broader month-end and reporting responsibilities. The role supports core financial activities, helps maintain accurate records across the business, and partners with leadership to keep accounting processes organized and dependable.<br><br>Responsibilities:<br>• Manage the full accounts payable cycle, including reviewing invoices, entering transactions, and preparing timely payments.<br>• Record financial activity in the general ledger and prepare journal entries to support accurate month-end reporting.<br>• Perform account reconciliations and investigate discrepancies to ensure the integrity of financial records.<br>• Close completed jobs, verify related inventory balances, and help maintain accurate cost and stock information.<br>• Maintain fixed asset records, calculate depreciation, and support documentation related to asset accounting.<br>• Prepare tax-related entries and vendor 1099 documentation in coordination with corporate reporting deadlines.<br>• Assist with month-end, quarter-end, and year-end close activities, including financial statement support and ledger review.<br>• Provide backup support for payroll administration by compiling employee time and payroll data for submission to corporate.<br>• Help organize purchasing and accounting files, support audit requests, and contribute to cash flow activities such as billing, collections, and payment tracking.
<p>We are looking for a skilled Human Resources (HR) Business Partner to join our team in Rochester, New York. This role is pivotal in fostering a positive workplace culture, implementing merit-based performance systems, and providing leadership training. The ideal candidate will excel in managing HR functions while supporting organizational growth and strategic initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Act as a collaborative HR partner to align business objectives with human resources strategies.</p><p>• Develop and implement a culture focused on performance and merit-based systems.</p><p>• Provide training and coaching to leadership teams on conflict resolution and effective management practices.</p><p>• Oversee the maintenance and updates of the company HR manual to ensure compliance and relevance.</p><p>• Manage payroll processing with accuracy and timeliness, with potential delegation to HR Generalists.</p><p>• Support employee relations efforts to resolve workplace issues and enhance employee engagement.</p><p>• Facilitate onboarding processes and ensure new hires are fully integrated into the organization.</p><p>• Utilize HRIS systems, such as Paylocity, to streamline HR processes and maintain accurate employee records.</p><p>• Collaborate with senior leadership to create and execute HR strategies aligned with organizational goals.</p><p>• Occasionally travel to secondary office locations to address HR needs and support remote teams.</p>
We are looking for an experienced Collections Specialist to join our team on a contract basis in Victor, New York. In this role, you will be responsible for managing collection processes to ensure timely payments and maintaining positive relationships with clients. The ideal candidate will have a strong background in commercial and consumer collections and demonstrate excellent communication and organizational skills.<br><br>Responsibilities:<br>• Oversee the collection of outstanding payments from both commercial and consumer accounts.<br>• Maintain accurate records of collection activities and payment statuses.<br>• Communicate with clients to resolve billing discrepancies and ensure timely payments.<br>• Collaborate with internal teams to address and resolve collection-related issues.<br>• Analyze account histories to identify overdue balances and determine appropriate collection strategies.<br>• Prepare and submit regular reports on collection activities and account statuses.<br>• Ensure compliance with relevant laws and regulations governing collection practices.<br>• Develop strategies to improve collection efficiency and reduce overdue balances.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Assist with credit-related tasks to support broader financial operations.
<p><strong>Position Overview</strong></p><p>Our client is seeking an experienced and detail-oriented <strong>Accounts Payable Specialist</strong> for a <strong>temp-to-hire</strong> opportunity. This role is ideal for a professional who thrives in a fast-paced corporate environment and brings strong invoice processing, reconciliation, and vendor management skills. The Accounts Payable Specialist will play a key role in supporting day-to-day financial operations while ensuring accuracy, timeliness, and compliance with internal procedures. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review, code, and process a high volume of vendor invoices accurately and efficiently. Based on general knowledge.</li><li>Match invoices to purchase orders and receiving documents to ensure proper authorization and documentation. Based on general knowledge.</li><li>Prepare and process weekly check runs, ACH payments, and wire transfers. Based on general knowledge.</li><li>Reconcile vendor statements and research discrepancies to resolution. Based on general knowledge.</li><li>Respond professionally to vendor and internal inquiries regarding payment status and account details. Based on general knowledge.</li><li>Maintain accurate accounts payable records, files, and supporting documentation. Based on general knowledge.</li><li>Assist with month-end close activities, including accruals, reconciliations, and reporting support. Based on general knowledge.</li><li>Partner with procurement, accounting, and other internal departments to ensure smooth workflow and timely approvals. Based on general knowledge.</li><li>Support audit requests and help maintain compliance with company policies and internal controls. Based on general knowledge.</li></ul><p><br></p>
We are looking for a detail-oriented Part Time Administrative Assistant to join our team in Brockport, New York. This is a long-term contract position designed for someone who thrives in an organized and collaborative environment. The ideal candidate will play a key role in supporting daily operations and ensuring smooth office functionality.<br><br>Responsibilities:<br>• Manage and organize administrative tasks to support office operations effectively.<br>• Answer and direct inbound calls, providing excellent customer service and accurate information.<br>• Maintain and update records, ensuring data accuracy and confidentiality.<br>• Assist in preparing documents and presentations using tools like Canva.<br>• Coordinate schedules, appointments, and meetings to streamline team activities.<br>• Handle email correspondence and distribute information as needed.<br>• Monitor office supplies and place orders to maintain inventory levels.<br>• Provide general support to team members and assist in ad hoc projects as required.
<p>We are looking for an HR Generalist to join our team in Rochester, New York. This role offers the opportunity to support a dynamic and fast-paced organization, contributing to key HR functions such as employee relations, payroll, recruitment, and onboarding. The ideal candidate will collaborate with the HR team to ensure smooth processes and a positive employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to employee inquiries related to time cards, payroll, and other general HR topics.</p><p>• Manage payroll processes for employees across multiple shifts, ensuring accuracy and timeliness.</p><p>• Coordinate recruitment efforts, including applicant tracking, scheduling interviews, and conducting pre-screenings.</p><p>• Facilitate onboarding and offboarding processes to ensure seamless transitions for new and departing employees.</p><p>• Assist with investigations by gathering information and completing required documentation.</p><p>• Collaborate with the HR team to maintain compliance with company policies and procedures.</p><p>• Support HRIS system operations, including updates and data management in Paylocity.</p><p>• Participate in scheduling meetings with employees working off-shift hours when needed.</p><p>• Provide input and assistance in implementing new HR strategies and team structures.</p><p>• Contribute to the development of employee engagement initiatives.</p>
We are looking for an experienced Accounting Manager/Supervisor to lead core accounting operations for a restaurants and catering organization in Amherst, New York. This role is responsible for maintaining accurate financial records, overseeing daily and monthly accounting activity, and supporting sound financial practices across the business. The ideal candidate brings strong general ledger expertise, excellent reconciliation skills, and the ability to provide reliable guidance on accounting procedures.<br><br>Responsibilities:<br>• Direct day-to-day accounting activities across payables, receivables, fixed assets, third-party billing, cash handling, and credit card sales processing.<br>• Maintain the general ledger for agency-related accounts by preparing, reviewing, and posting accurate journal entries.<br>• Partner with organizational leadership to advise on appropriate accounting methods, controls, and financial procedures.<br>• Review daily ticket office transactions and ensure activity is recorded, balanced, and reconciled correctly.<br>• Oversee recurring accounting processes such as accounts payable review, budget updates, and bi-weekly and quarterly payroll postings.<br>• Complete month-end close activities on schedule and prepare monthly financial statements for management review.<br>• Monitor banking activity and perform monthly reconciliations for bank accounts to ensure accuracy and resolve discrepancies promptly.<br>• Manage excess cash investments and reconcile investment account balances as part of ongoing treasury oversight.<br>• Reconcile monthly credit card transactions and investigate variances to support accurate reporting.
<p>Job Summary: We are seeking a dependable Accounts Receivable Specialist / Clerk to join our accounting team. This role is responsible for ensuring timely and accurate invoicing, posting customer payments, monitoring outstanding balances, and maintaining organized and accurate accounts receivable records. The ideal candidate will have strong communication and problem-solving skills, a solid understanding of AR processes, and the ability to work effectively in a fast-paced environment.</p>
We are looking for a detail-oriented PIA P& C Service Associate (Tier II) to support insurance service operations in Rochester, New York. This Long-term Contract position is ideal for someone who can manage service-related tasks efficiently, communicate clearly with partners and carriers, and work comfortably across multiple computer-based systems and web platforms. The role focuses on resolving policy service issues, handling inbound and outbound communication, and helping maintain accurate, timely processing for property and casualty insurance activities.<br><br>Responsibilities:<br>• Manage day-to-day service activity for property and casualty accounts, ensuring requests are handled accurately and within expected timelines.<br>• Respond to incoming inquiries and place outbound calls to gather information, provide updates, and coordinate next steps with clients, partners, and insurance carriers.<br>• Review documentation for completeness, identify missing items or deficiencies, and follow through to obtain the information needed for processing.<br>• Use internal systems, online platforms, and related tools to update records, track progress, and maintain organized service documentation.<br>• Coordinate with external carriers and internal stakeholders to support claim-related or policy service matters, including disability-related inquiries when applicable.<br>• Assist with workflow planning and prioritization to keep multiple assignments moving efficiently in a high-volume environment.<br>• Support activities involving Paychex and other business platforms as required for service execution and record accuracy.<br>• Remain effective during extended periods of desk and computer work while maintaining consistent attention to detail and service quality.