<p>An auto-consumer warranty law firm based in Century City is seeking a contract-to-permanent Law Clerk with 3-5 years of experience at a litigation law firm, with proficiency in litigation terminology and procedures including state and federal court filing and e-filing procedures. The Law Clerk will work directly with the attorneys to prepare documents, oversee fact-finding assignments and develop and maintain case files. The ideal candidate must be able to work independently, as well as in a team setting, and begin supporting clients and other attorneys immediately and effectively.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Conduct initial Case Assessment and Investigations.</li><li>Prepare legal drafts by assembling and organizing information for legal forms and documents, including complaints, declarations, discovery requests, responses, and other pleadings.</li><li>Gather and Analyze statues, decisions, legal articles, court opinions, documents and other data.</li><li>Investigate facts and search public records and other resources.</li><li>Assemble case materials by collecting, organizing, and summarizing information, documents, reports, and evidence.</li><li>Assist with Preparation, Filing and Service of pleadings in State and Federal Courts.</li><li>Format and Finalize legal documents as directed.</li><li>Create Table of Contact and Table of Authorities.</li><li>Assist in Deposition and Trial Preparation.</li><li>Prepare trial briefs, exhibits, subpoenas, evidence, and motions.</li><li>Provide assistance prior and during a court proceeding by preparing for a case and examining the related legal documents.</li><li>Calendar and Track deadlines.</li><li>Organize and Maintain client file.</li><li>Communicate Effectively with Clients, Court Clerks and Opposing Counsel.</li><li>Perform other legal, administrative and special projects, as assigned.</li><li>Handle confidential information with discretion and practice the highest standard of ethical conduct at all times.</li></ul>
We are looking for a meticulous and dependable Data Entry Clerk to support a high-volume document review project with a leading non-profit organization. This is a Contract position based in El Segundo, California, and involves working in a fast-paced environment where accuracy and efficiency are critical. The ideal candidate will bring strong organizational skills, attention to detail, and the ability to meet strict deadlines.<br><br>Responsibilities:<br>• Review and analyze a high volume of documents daily, ensuring accuracy and compliance with established guidelines.<br>• Utilize proprietary software to assign appropriate statuses to documents and escalate issues as needed.<br>• Monitor and manage assigned caseloads while adhering to strict deadlines and project timelines.<br>• Follow detailed Standard Operating Procedures (SOPs) to perform tasks effectively and consistently.<br>• Ensure all reviewed documents meet compliance and program requirements.<br>• Communicate effectively to escalate any discrepancies or issues for resolution.<br>• Maintain accurate records of completed work and report progress to supervisors regularly.
We are looking for a meticulous and dependable Data Entry Clerk to support our team in El Segundo, California. This contract position involves handling a high volume of document reviews, requiring strong organizational skills and an ability to meet tight deadlines. Ideal candidates are detail-oriented and comfortable working in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct thorough reviews of large quantities of documents, ensuring accuracy and compliance with program requirements.<br>• Utilize proprietary technology to verify and process 150–200+ documents daily.<br>• Assign appropriate statuses to documents and escalate issues when necessary.<br>• Manage caseloads effectively while adhering to strict daily and weekly deadlines.<br>• Follow established Standard Operating Procedures (SOPs) throughout all tasks.
We are looking for a detail-oriented Data Entry Clerk to support our team in El Segundo, California. This contract position involves handling large volumes of document reviews in a fast-paced environment, requiring precision, reliability, and proficiency with computer systems. If you thrive under deadlines and are committed to delivering accurate results, we encourage you to apply.<br><br>Responsibilities:<br>• Review and validate high volumes of documents daily, ensuring accuracy and compliance with program standards.<br>• Apply appropriate statuses to reviewed documents and escalate any discrepancies or issues to the appropriate team.<br>• Manage and prioritize caseloads effectively to meet strict daily and weekly deadlines.<br>• Adhere to established Standard Operating Procedures (SOPs) throughout the document review process.<br>• Ensure all tasks are completed with attention to detail and in line with organizational requirements.
If you like the sound of top-notch benefits, a nice work space/office, and a thriving team culture, this Accounting Clerk position is for you! If you're looking to advance your career as an Accounting Clerk with a well-known, successful organization, this position is a great opportunity. Duties include taking responsibility for matching invoices to purchase orders and/or vouchers, data entry, and assisting in the process of Accounts Payable (A/P) and Accounts Receivable (A/R). This permanent role is for an Accounting Clerk in the Gardena, California, area. Apply today with Robert Half if you're a good fit for this position. <br> Major responsibilities <br> - Create statements and reports that require the use of a number of sources <br> - Add financial information to journals and ledgers <br> - Complete other related duties and assist with special projects as needed <br> - Support Accounts Receivable by processing daily invoices/credit, applying cash receipts, and helping with collection of past due balances <br> - Support accounts payable: vendor invoices and disbursement filing, A/P invoice matching & filing <br> - Reconcile discrepancies, and prepare correction documents as needed, by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts <br> - Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes <br> - Assist with general accounting tasks, including G/L account reconciliation and month-end closing, and other ad hoc projects <br> For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012925665 email resume to [email protected]
<p>Not all data entry jobs look the same — this one moves fast, just like the construction projects it supports.</p><p><br></p><p>A well-established <strong>construction company in Pauma Valley </strong>is searching for a <strong>Data Entry Clerk</strong> who’s ready to take ownership of job site records, vendor documentation, and project data that keeps the entire operation running smoothly. You’ll be part of a hardworking, close-knit office team that collaborates daily with field crews, project managers, and vendors. You’ll manage everything from purchase orders to timecard logs — turning stacks of information into actionable insights.</p><p><br></p><p><strong><u>🔧 What You’ll Be Doing</u></strong></p><ul><li>Enter and maintain project data, invoices, and timekeeping records in company databases.</li><li>Track change orders, materials, and vendor updates for multiple active job sites.</li><li>Review digital and paper documents for accuracy and completeness.</li><li>Assist accounting and estimating teams with reports and data pulls.</li><li>Support the operations team with document management and compliance tracking.</li></ul>
<p>We are looking for a meticulous and efficient 10 Key Data Entry Clerk to join a well-known company that focuses on the business side of the entertainment industry! This position involves handling detailed data input tasks with a focus on accuracy and speed. If you thrive in structured environments and have a keen eye for detail, this role offers a stable opportunity with room for growth. This is a contract to hire position that will start immediately! Hours are 8am-4pm with a 1-hour lunch, and parking is covered. </p><p><br></p><p>Responsibilities:</p><p>• Input large volumes of data into Oracle systems using 10-Key methods with precision and efficiency.</p><p>• Maintain strict accuracy standards while performing repetitive data entry tasks.</p><p>• Follow established procedures for handling sensitive and confidential information.</p><p>• Participate in periodic training sessions to stay updated on system changes and best practices.</p>
<p>If you’re the kind of person who finds satisfaction in turning <em>chaos into clarity</em> — this one’s for you. A fast-growing <strong>biotech company in Carlsbad</strong> is looking for a <strong>Data Entry Clerk</strong> who thrives in the details. This is a team that’s changing lives through innovation and research — but behind every breakthrough is someone who keeps the data clean, accurate, and accessible. That’s where you come in. You’ll be entering critical scientific and financial data into the company’s systems, ensuring everything aligns with research records, supply chain logs, and lab results. It’s detail work, yes — but it’s work that <em>matters</em>.</p><p><br></p><p><strong><u>💻 What You’ll Be Doing</u></strong></p><ul><li>Enter and update sensitive data into laboratory and business management systems.</li><li>Cross-check data for accuracy, consistency, and compliance with research protocols.</li><li>Assist with document organization, digital filing, and version control.</li><li>Collaborate with research and operations teams to verify results and ensure complete records.</li><li>Support quality assurance teams with reporting and data validation.</li></ul><p><br></p>
<p>Robert Half is working with an established law firm in Glendale looking to add a legal secretary to its employment litigation team. This role involves providing comprehensive support to attorneys specializing in employment defense, ensuring smooth case preparation and management. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and attention-to-detail skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct administrative support to the Special Counsel and an Associate handling employment defense cases.</p><p>• Manage document productions during informal discovery, including redaction of large volumes of wage statements, time records, and meal/rest break documentation.</p><p>• Prepare and file legal documents in state courts, with occasional filings in federal and appellate courts.</p><p>• Coordinate legal calendaring and scheduling for meetings, depositions, mediation sessions, and other case-related activities.</p><p>• Assist with mediation preparation, ensuring all necessary documentation and logistics are in order.</p><p>• Learn and apply the firm's proprietary naming conventions for case documents.</p><p>• Utilize office tools such as Time Matters, Microsoft Word macros, Outlook, and Adobe for case management and document formatting.</p><p>• Collaborate with the office clerk for scanning and saving pleadings and discovery materials.</p><p>• Uphold meticulous attention to detail in all aspects of case preparation and administrative tasks.</p><p>• Maintain a consistent onsite presence four days per week to align with the team's schedule.</p>
<p>We are looking for a dedicated and resourceful Front Desk Coordinator to join a neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and a skilled clinical team to ensure seamless administrative operations and patient support. If you excel in multitasking, have strong organizational skills, and possess a compassionate approach to patient care, this role is an excellent opportunity to thrive in a dynamic medical environment. MUST BE Bilingual in Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments, follow-ups, and medical procedures efficiently.</p><p>• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.</p><p>• Maintain accurate and confidential patient records in compliance with organizational standards.</p><p>• Verify insurance coverage, handle authorization processes, and assist patients with billing inquiries.</p><p>• Oversee clinic operations, including managing supplies, preparing exam rooms, and organizing the provider’s daily calendar.</p><p>• Provide administrative support to the neurosurgery team, ensuring smooth workflow.</p><p>• Address patient inquiries and concerns with professionalism and empathy.</p><p>• Utilize electronic medical records and relevant software to manage clinic documentation and operations.</p>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
We are looking for a dedicated Front Desk Coordinator to join our team in Santa Fe Springs, California. This Contract to permanent position requires an individual who thrives in a fast-paced environment and can maintain an organized and welcoming front office. The ideal candidate will possess strong administrative skills and a proactive approach to daily tasks.<br><br>Responsibilities:<br>• Answer and route incoming calls to the appropriate departments or individuals.<br>• Greet visitors warmly and ensure they are directed to the correct locations.<br>• Maintain an organized and detail-oriented appearance at the front desk.<br>• Manage physical filing systems and assist with transitioning documents to digital formats by scanning and organizing files.<br>• Perform accurate data entry tasks into organizational systems, ensuring attention to detail.<br>• Monitor and replenish kitchen supplies, including coffee pods, utensils, and napkins, while ensuring the cleanliness of the kitchen area.<br>• Stock refrigerators in training rooms, conference spaces, and executive offices with beverages.<br>• Open and sort incoming mail, scanning and distributing documents as needed.<br>• Operate postage meters to properly stamp outgoing mail in a timely manner.
We are looking for a friendly and organized Receptionist to join our team on a contract basis in Carlsbad, California. This role is essential for creating a positive first impression and ensuring smooth daily operations in a dynamic office environment. As the first point of contact for visitors and callers, you will play a key role in maintaining efficient communication and supporting administrative tasks.<br><br>Responsibilities:<br>• Welcome and guide visitors, ensuring they have a positive experience upon arrival.<br>• Maintain the front desk area, keeping it clean, orderly, and presentable.<br>• Manage incoming and outgoing mail and deliveries in a timely manner.<br>• Oversee conference room scheduling and assist with meeting preparations, including technology setup.<br>• Monitor and replenish office supplies to ensure adequate inventory levels.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Respond to general inquiries and provide accurate information about the organization.<br>• Support office operations and assist team members with additional tasks as needed.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>We are excited to represent our client in Valley Center who is looking for a <strong>Front Desk Receptionist</strong> to become the warm, welcoming face of their office. This role goes beyond answering phones — it’s about creating a positive first impression for clients, visitors, and team members alike. The ideal candidate has strong organizational skills, excellent interpersonal abilities, and thrives in an environment where <strong>every day brings new interactions and challenges</strong>.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth.</li><li>Answer, screen, and direct phone calls; take accurate messages as needed.</li><li>Maintain an organized front desk and lobby area.</li><li>Assist with scheduling appointments and maintaining calendars.</li><li>Receive and distribute mail, deliveries, and office supplies.</li><li>Support administrative functions such as filing, data entry, and document preparation.</li><li>Provide general support to internal departments as needed.</li></ul>
We are looking for a detail-oriented and personable Receptionist to join our team in Gardena, California. In this Contract-to-Permanent role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience while supporting essential administrative tasks. This position requires strong multitasking abilities, excellent communication skills, and a commitment to providing outstanding customer service.<br><br>Responsibilities:<br>• Greet and assist visitors with professionalism and warmth, ensuring a positive first impression.<br>• Answer and manage multi-line phone systems, directing calls to the appropriate departments.<br>• Coordinate incoming and outgoing mail, deliveries, and packages efficiently.<br>• Maintain a clean and organized reception area that reflects a detail-oriented environment.<br>• Schedule appointments and manage meeting room reservations to support daily operations.<br>• Provide administrative support such as data entry, document filing, and scanning.<br>• Respond to basic inquiries from clients and employees, offering clear and accurate information.<br>• Monitor office supplies and coordinate inventory management to ensure availability of essentials.<br>• Handle sensitive information with discretion and maintain confidentiality as required.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this long-term contract position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, processing transactions, and maintaining accurate records across multiple platforms. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Create and update customer accounts with precision and attention to detail.<br>• Process orders efficiently, ensuring timely fulfillment and delivery.<br>• Monitor consumer loyalty programs to optimize customer engagement.<br>• Track and provide updates on order and shipment statuses.<br>• Manage promotional and training product requests effectively.<br>• Handle business transactions accurately across systems such as NetSuite, Salesforce, and other in-house applications.<br>• Collect and document valuable customer information to enhance service quality.<br>• Work towards achieving both team and individual departmental goals.<br>• Support special projects and tasks as assigned by management.
<p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
