8 results for Customer Service Manager in Riverside, CA

Customer Service Representative

Cerritos, CA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you. Responsibilities: • Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy. • Manage email correspondence, ensuring timely and effective communication. • Perform data entry tasks to maintain accurate customer records and order information. • Assist with order processing and entry, ensuring all details are verified and completed. • Schedule appointments and coordinate showroom visits as needed. • Provide support to clients through inbound and outbound calls, addressing any concerns or questions. • Utilize Microsoft Word and Excel to create documents and manage data effectively. • Maintain a high level of organization while multitasking in a fast-paced environment. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-02-23T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-03T00:00:00Z

Customer Service Representative

San Gabriel, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-02-18T00:00:00Z

Customer Service Representative

Arcadia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-02-18T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Customer Experience Representative

Long Beach, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
Customer Experience Specialist Reports to: Director, Customer Experience Job Requirements: • Three years+ experience in a medium to large Inbound/Outbound Call Center environment • Experience with multiple customer points of contact (chat, email, fax, phone) • Understanding of the complete sales cycle from lead generation to sales close • Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers • Familiar with Return Goods Authorization processing • Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI) Key Functional Skills/Knowledge • Keyboard and data input proficiency (35 wpm) • Strong problem solving skills. • Active listener who is service oriented • Strong interpersonal skills with a positive, pleasant and respectful demeanor • Excellent written and verbal communication skills • Computer proficient in Word, Excel and Outlook • Self-motivated, team player who values continuous learning • Attentive to detail Desired Education • High School Diploma or GED • College or trade school degree/experience preferred
2026-03-03T00:00:00Z

Sales Account Manager

Brea, CA
onsite
Contract / Temporary to Hire
75000 - 85000 USD / Yearly
We are looking for a driven and detail-oriented Account Manager to join our team in Brea, California. This Contract to permanent position offers a unique opportunity to grow within a dynamic environment while building expertise in sales, operations, and customer account management. Over the course of a structured development program, you will gain hands-on experience managing accounts, negotiating contracts, and collaborating across departments to ensure seamless delivery and customer satisfaction. Responsibilities: • Analyze demand forecasts and create import schedules that optimize cost, lead time, and capacity, while approving purchase orders within set limits. • Negotiate rates and contracts with international suppliers and freight carriers, including setting payment terms, delivery agreements, and monitoring shipment progress. • Collaborate with internal teams such as operations, marketing, product development, and accounting to ensure timely and budget-friendly delivery of customer orders. • Manage assigned retail and wholesale accounts by overseeing sampling, production, import logistics, and fulfillment processes while addressing inquiries and driving account growth. • Develop strategic sales proposals for prospective national retailers and present tailored solutions to senior buyers to expand market presence. • Maintain accurate sales pipelines and pricing strategies, balancing revenue goals and profitability through margin analysis. • Identify inefficiencies in operations and implement improvements to enhance performance, reduce costs, and elevate customer satisfaction. • Provide leadership on continuous improvement projects, ensuring processes align with business objectives and deliver measurable results. • Support business growth by crafting and executing initiatives to secure reorders and design account-specific development programs.
2026-02-26T00:00:00Z

Senior Client Services Coordinator

Fallbrook, CA
onsite
Temporary
30 - 38 USD / Hourly
A respected professional services firm in San Diego is seeking a Senior Client Services Coordinator who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end. What You’ll Drive<ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
2026-02-21T00:00:00Z