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11 results for Customer Service Manager in Riverside, CA

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-03T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-30T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-30T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Customer Service Representative to support daily order and account coordination for a busy team in California. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, order accuracy, and cross-functional follow-up in a fast-paced office setting. The person in this role will help maintain product availability awareness, manage high-volume inquiries, and ensure timely service through strong attention to detail and dependable administrative support. Responsibilities: • Monitor product availability and confirm stock status to support customer requests and order fulfillment. • Coordinate closely with the shipping team to track outgoing orders and help ensure deliveries arrive as scheduled. • Enter and update customer, order, and inventory information accurately using alphanumeric data entry systems. • Respond to a steady volume of inbound calls each day while providing attentive and solutions-focused customer support. • Use Microsoft Dynamics AX to locate product details, review records, and assist with order-related inquiries. • Process order entry activities and maintain organized documentation for customer transactions and service requests. • Communicate with internal departments to resolve issues involving inventory, shipment timing, or account questions. • Provide consistent administrative support while managing multiple priorities in a deadline-driven environment.
2026-08-03T00:00:00Z

Customer Service Representative

Los Alamitos, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced electronics operation. This contract opportunity is ideal for someone who enjoys combining customer support with order coordination, shipment tracking, and international logistics activities. The person in this role will serve as a key point of contact for customers while helping ensure import and export orders move accurately and efficiently from entry through delivery. Responsibilities: • Respond to customer inquiries by phone and email, providing timely updates on orders, deliveries, and shipment status. • Enter and maintain sales orders with close attention to accuracy, ensuring customer, product, and shipping details are complete. • Coordinate domestic and international shipments by working with carriers, freight forwarders, and internal teams to keep orders on schedule. • Support import and export service activities by preparing and reviewing shipment-related information and required documentation. • Monitor open orders and logistics activity, resolving issues related to delays, routing, or delivery exceptions. • Communicate with customers and partners to provide clear service and maintain smooth order processing. • Track customer shipments from dispatch through final delivery and escalate service concerns when necessary. • Maintain organized records and perform data entry tasks to keep customer, order, and logistics information current and reliable.
2026-07-30T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping records accurate and organized. The person in this role will handle phone and email inquiries, coordinate appointments, and assist with order-related tasks while delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Make outbound calls as needed to follow up on requests, confirm details, and support service completion. • Manage customer communications through email, ensuring messages are handled accurately and efficiently. • Enter and update customer, order, and service information in internal systems with a high level of accuracy. • Process order-related activities and maintain complete documentation to support smooth daily operations. • Schedule appointments and coordinate timing with customers and internal teams. • Welcome and assist visitors in the showroom, offering helpful service and directing inquiries appropriately. • Use Microsoft Excel and Microsoft Word to prepare, track, and maintain customer and operational records.
2026-07-30T00:00:00Z

Sales Manager

Brea, CA
onsite
Temporary / Contract
90000 - 175000 USD / Yearly
About the RoleWe are seeking a driven Sales Manager with a true hunter mentality to join our client's growing team. This is an exciting opportunity for someone who thrives on building business from the ground up, enjoys prospecting, and has a proven ability to develop new client relationships.The ideal candidate is energized by identifying opportunities, opening new accounts, and expanding market share through strategic business development efforts.Key Responsibilities<ul><li>Identify, prospect, and develop new business opportunities within target markets.</li><li>Build and maintain a robust pipeline through cold calling, networking, referrals, and other outbound sales strategies.</li><li>Generate new customer relationships and successfully convert prospects into long-term clients.</li><li>Expand product offerings and introduce value-added solutions to new customers.</li><li>Develop and execute strategic sales plans to achieve revenue and growth objectives.</li><li>Negotiate contracts, close deals, and manage the sales process from prospecting through onboarding.</li><li>Collaborate with internal teams to ensure a smooth transition of new accounts.</li><li>Stay informed on market trends, competitor activity, and customer needs.</li></ul>Compensation & Benefits<ul><li>Base Salary: $90,000–$175,000, depending on experience.</li><li>Uncapped commission structure.</li><li>Additional incentives for securing new business accounts.</li><li>Opportunity to make a significant impact within a growing organization.</li></ul>Schedule<ul><li>Full-time position.</li><li>Fully onsite during onboarding and training.</li><li>Hybrid work schedule available after successful completion of onboarding.</li></ul>
2026-07-16T00:00:00Z

Sales Manager

Brea, CA
onsite
Temporary to Hire
90000 - 150000 USD / Yearly
Sales Manager – New Business DevelopmentLocation: Brea, CAWork Schedule: Full-time, onsite during onboarding with the option for a hybrid schedule afterwardIndustry: Luxury Home GoodsPosition OverviewA luxury home goods company in Brea is seeking a driven, results-oriented Sales Manager to lead new business development and expand the company’s customer base. This is a true “hunter” role designed for a hungry, proactive sales professional who enjoys prospecting, opening new accounts, and identifying untapped market opportunities.This position is focused on generating new business—not managing an existing book of accounts. The ideal candidate is a self-motivated go-getter with a demonstrated ability to introduce product lines to new customers, build strong relationships, and convert opportunities into long-term revenue.Key Responsibilities<ul><li>Develop and execute strategies to identify and secure new business opportunities.</li><li>Prospect and engage potential customers through cold calling, email outreach, networking, referrals, industry events, and other business development activities.</li><li>Build a strong pipeline of qualified prospects across relevant luxury home goods markets and sales channels.</li><li>Open new customer accounts and expand the company’s products and value lines into new markets.</li><li>Conduct presentations and communicate the company’s products, quality, value, and competitive advantages to prospective customers.</li><li>Manage the full sales cycle, from initial outreach and discovery through proposal development, negotiation, and closing.</li><li>Develop relationships with key decision-makers, buyers, retailers, distributors, designers, and other industry partners.</li><li>Maintain consistent follow-up with prospects and accurately track pipeline activity, sales progress, and forecasts.</li><li>Monitor market trends, competitors, and customer needs to identify new sales opportunities.</li><li>Collaborate with internal product, operations, marketing, and leadership teams to support successful customer launches.</li><li>Meet or exceed established goals for prospecting activity, new account acquisition, and revenue growth.</li></ul>
2026-07-17T00:00:00Z

Customer Service Representative/Order Processor

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a Customer Service Representative/Order Processor to join a fast-moving team in Commerce, California in a contract capacity with permanent potential. This position is ideal for someone who takes pride in staying organized, responding quickly, and ensuring customer requests are handled accurately from initial inquiry through final payment and delivery coordination. Working closely with internal teams, this person will help keep orders on track, support timely communication, and deliver a dependable customer experience. Responsibilities: • Prepare customer quotes based on incoming requests and update pricing details promptly when revisions are needed • Turn approved estimates into invoices, verify deposit information, and help ensure payments are properly recorded • Monitor outstanding quotes and invoices, maintaining complete and well-organized documentation for each transaction • Support accounts receivable activities by sending courteous payment follow-ups, checking status, and escalating concerns when appropriate • Partner with internal teams to confirm production schedules and shipping timing, then share clear updates with customers • Address customer concerns professionally, including changes to timing, incomplete order details, or delivery-related questions • Handle inbound and outbound customer communication related to orders, account questions, and service needs • Assist with order entry, purchase order processing, shipping paperwork, and related administrative support tied to customer accounts
2026-08-04T00:00:00Z

Supply Chain Manager

Santa Fe Springs, CA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to lead and optimize our supply chain operations in Santa Fe Springs, California. This role involves developing strategies to enhance customer satisfaction, minimize inventory levels, and achieve cost efficiency while maintaining high-quality standards. The ideal candidate will oversee purchasing and planning functions, collaborate with suppliers and internal teams, and drive continuous improvement initiatives. Responsibilities: • Develop and execute supply chain strategies to optimize delivery times, inventory levels, and overall cost efficiency. • Supervise and mentor a team of buyers and planners to ensure effective operations and growth with attention to detail. • Establish and enforce best practices in planning and purchasing processes to improve compliance and operational performance. • Monitor supplier performance and implement corrective actions to meet organizational quality and cost objectives. • Analyze procurement activities to identify areas for cost reduction and process improvement. • Negotiate contracts and agreements with suppliers to secure favorable terms and ensure alignment with company goals. • Implement inventory management solutions, including pull-based replenishment methods like Kanban and consignment processes. • Generate and review regular reports on purchasing metrics, delivery performance, and inventory levels. • Stay informed about market trends and risks to proactively adjust supply chain strategies. • Collaborate with internal departments to ensure timely production schedules and customer order fulfillment.
2026-07-28T00:00:00Z

Bilingual Wholesale Customer Experience Specialist

Santa Fe Springs, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Bilingual Wholesale Customer Experience SpecialistWe are seeking a warm, energetic, and customer-focused professional to join a fast-paced and collaborative wholesale team. This is an exciting opportunity for someone who enjoys building meaningful client relationships, providing personalized service, and being involved in every stage of the customer experience—from initial order placement through delivery and follow-up.Unlike a traditional call center position, this role offers a dynamic mix of email and phone communication, cross-functional teamwork, and face-to-face interaction with business clients at trade shows and in-person meetings. The ideal candidate is engaging, approachable, highly dependable, and excited to represent the company while delivering an exceptional level of service.Key Responsibilities<ul><li>Manage the full customer service cycle, including order entry, order tracking, delivery follow-up, and issue resolution.</li><li>Build and maintain positive relationships with wholesale clients by providing responsive, professional, and personalized support.</li><li>Assist customers by phone, email, and in person with product information, order updates, account questions, and general inquiries.</li><li>Represent the company at trade shows several times per year, with approximately four to six domestic trips annually.</li><li>Partner closely with sales, logistics, and operations teams to ensure orders are processed accurately and customers receive a seamless experience.</li><li>Maintain organized and accurate customer records, order documentation, and spreadsheets using Microsoft Excel.</li><li>Proactively identify customer needs, communicate updates, and resolve concerns in a timely and thoughtful manner.</li><li>Contribute to a positive, team-oriented workplace through professionalism, enthusiasm, and a willingness to help.</li><li>Maintain consistent attendance, punctuality, and reliability in this fully in-person role.</li></ul>
2026-07-28T00:00:00Z