<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
We are looking for an experienced Account Manager to join our team in Boulder, Colorado, on a contract basis. In this role, you will oversee service delivery operations, ensuring exceptional quality and efficiency across various service offerings. You will play a crucial part in implementing best practices, driving continuous improvement, and developing a high-performing team to meet client expectations.<br><br>Responsibilities:<br>• Monitor and maintain quality standards for service delivery across client reprographics office and printer fleet.<br>• Implement and refine operational processes to ensure consistency and efficiency.<br>• Track and oversee operational controls, ensuring accurate and timely management reporting.<br>• Collaborate with client services to address critical issues and foster open communication between teams.<br>• Manage staff performance by setting objectives, providing feedback, and supporting growth and attention to detail.<br>• Promote a culture of excellence and continuous improvement within the team.<br>• Investigate and resolve escalated client concerns, ensuring prompt communication with senior leadership.<br>• Analyze and report on account performance metrics, ensuring alignment with contractual targets.<br>• Provide training and mentorship to team members, fostering skill development and succession planning.<br>• Monitor budgets and timelines to ensure operational processes remain on track.
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
We are looking for a dedicated Property Administrator to join our team on a contract basis in Los Angeles, California. This role involves creating a positive workplace experience by overseeing daily property operations and ensuring smooth administrative support. The ideal candidate will have exceptional organizational skills and a proactive approach to managing responsibilities.<br><br>Responsibilities:<br>• Serve as the first point of contact by handling receptionist duties, including greeting visitors and managing incoming calls.<br>• Coordinate property maintenance requests and follow up to ensure timely resolution.<br>• Assist with organizing workplace events and activities to enhance employee engagement.<br>• Maintain accurate records of property-related documents and update databases as needed.<br>• Collaborate with vendors and service providers to ensure seamless delivery of services.<br>• Monitor workplace supplies and manage inventory to meet operational needs.<br>• Address tenant inquiries and work to resolve issues effectively and efficiently.<br>• Support property management in preparing reports and tracking expenses.<br>• Ensure compliance with building regulations and safety standards.<br>• Provide general administrative assistance to support daily operations.
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p><br></p><p>Role Overview</p><p>The position is a hybrid of customer service and light bookkeeping, with a heavy emphasis on accuracy and detail orientation. Very few phone calls—most work is email and computer-based.</p><p>________________________________________</p><p>Primary Responsibilities</p><p>Order Processing & Labeling (50–60% of role)</p><p>• Manage 50–60 accounts (large customers such as Living Spaces)</p><p>• Enter new orders daily (mostly email-driven)</p><p>• Create and set up law labels for manufacturing</p><p>• Ensure error-free order entry and documentation</p><p>Fulfillment Support & Shipment Prep (30–40% of role)</p><p>• Create packing releases for drivers (quantities per package)</p><p>• Prepare shipping labels</p><p>• Deliver shipping labels to manager and warehouse (must be able to walk over to warehouse manager)</p><p>• Generate and send customer invoices</p><p>Customer Service Support (~10%)</p><p>• Handle minor disputes or discrepancies</p><p>• Maintain clear communication with customers via email</p><p><br></p>
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to [email protected]</p>
<p>Robert Half is partnering with a<strong> leading consumer technology brand </strong>in search of an experienced <strong>Public Relations Manager</strong> to support high-profile product and feature launches across its smart home ecosystem. This role is focused exclusively on earned media and product PR and is ideal for a seasoned PR professional with deep experience launching consumer technology products and services.</p><p><br></p><p><strong>Pay Rate: </strong>$65-70/hour (W2)</p><p><strong>Duration: </strong>9-month contract</p><p><strong>Location:</strong> Hawthorne, CA (hybrid-onsite)</p><p><strong>Hours:</strong> 40 hours/week</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Public Relations Manager will own and execute PR strategies for consumer product and feature launches, from announcement planning through media outreach and post-launch storytelling. This role requires a strong understanding of how to position technical and AI-driven innovations in a clear, compelling way for reporters and consumers, as well as the ability to independently manage reporter relationships and pitch stories that land meaningful coverage. This is a hands-on PR role—writing, pitching, briefing reporters, and driving earned media results.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead PR strategy for consumer product and feature launches, including announcement planning, risk assessment, timing strategy, and narrative development</li><li>Build and execute targeted media strategies, including developing the right reporter lists to drive high-impact coverage across consumer tech, AI, and innovation outlets</li><li>Pitch reporters proactively ahead of launches to secure coverage, briefings, reviews, and exclusives</li><li>Write all launch-related materials, including press releases, FAQs, media pitches, blog posts, and briefing documents</li><li>Support and help drive a product reviews program, coordinating outreach and materials to enable timely, accurate reviews</li><li>Develop and communicate consumer AI narratives, translating complex, technical features into clear, compelling stories that highlight innovation and customer value</li><li>Identify opportunities to drive momentum between launch moments, pitching trend stories, feature explainers, and narrative-led coverage when no hard news is attached</li><li>Maintain strong, day-to-day relationships with reporters and editors—comfortable picking up the phone, pitching live, and negotiating story angles</li><li>Partner cross-functionally with product, legal, and internal communications teams to ensure accuracy, alignment, and message discipline</li></ul>
<p>Loan Originator is responsible for developing and managing client relationships to originate a variety of loan products including personal, auto, mortgage, and business loans. This professional serves as the primary point of contact for loan applicants, guiding them through the process from initial inquiry to closing. The Loan Originator is expected to drive business growth by networking, identifying prospects, assessing client needs, and delivering exemplary customer service while ensuring full compliance with banking and regulatory guidelines.</p><p>Key Responsibilities:</p><ul><li>Proactively source and generate new loan business through community involvement, networking, marketing campaigns, and referrals.</li><li>Evaluate applicants' financial backgrounds, needs, and creditworthiness using bank guidelines and lending standards.</li><li>Explain loan options, terms, and requirements to prospective borrowers, helping them select the best financial products to meet their goals.</li><li>Collect and review necessary financial documentation from applicants to start the loan process.</li><li>Complete loan applications and submit accurate, timely paperwork to the processing and underwriting team.</li><li>Maintain regular communication with clients throughout the application and approval process, providing updates and resolving questions or concerns.</li><li>Meet or exceed established sales and customer satisfaction goals.</li><li>Stay current on loan products, industry trends, market conditions, and regulatory requirements.</li><li>Develop and maintain relationships with realtors, builders, and related professionals to cultivate referral business opportunities.</li><li>Ensure all loan files are maintained and processed in compliance with bank policies and government regulations.</li></ul><p>Qualifications:</p><ul><li>High school diploma or equivalent required; associate’s or bachelor’s degree in finance, business, or a related field preferred.</li><li>Prior experience in loan origination, banking, or financial services is highly desirable.</li><li>Strong sales, relationship-building, and negotiation skills.</li><li>Excellent written and verbal communication abilities.</li><li>Detail-oriented with strong organizational skills and the ability to manage multiple clients simultaneously.</li><li>Familiarity with lending regulations (e.g., RESPA, TILA, HMDA, TRID) preferred.</li><li>Proficiency with banking software and Microsoft Office Suite.</li></ul><p>This role is ideal for motivated professionals with a passion for financial services, client relations, and business development. If you’re looking to add a top-performing Loan Originator to your team, contact us to learn how our specialized staffing solutions can help fuel your organization’s growth.</p>
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
We are looking for a dedicated Bank Teller to join our team on a contract basis in Hacienda Heights, California. In this role, you will provide exceptional customer service and support banking operations efficiently. The ideal candidate will have a strong attention to detail, excellent communication skills, and a commitment to delivering a positive experience for clients.<br><br>Responsibilities:<br>• Assist customers with banking transactions, including deposits, withdrawals, and account inquiries.<br>• Answer inbound calls to address customer questions and resolve issues promptly.<br>• Manage email correspondence and provide accurate information to clients.<br>• Perform data entry tasks to maintain accurate records of transactions.<br>• Schedule appointments and coordinate with clients as needed.<br>• Handle inbound and outbound calls to support various banking services.<br>• Process and verify order entries while ensuring compliance with policies.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain documentation.<br>• Ensure a high level of customer satisfaction by addressing concerns with professionalism.<br>• Support the team with administrative tasks and operational duties.
We are looking for a dedicated Loan Processor to support our team in managing loan applications from start to finish. This role involves ensuring the accuracy and completeness of loan documentation while maintaining effective communication with clients, underwriters, and external partners. As part of a long-term contract position, you will play a key role in facilitating timely loan approvals and maintaining compliance with lending regulations.<br><br>Responsibilities:<br>• Review loan applications for accuracy and completeness, ensuring compliance with regulatory and organizational standards.<br>• Collect, verify, and organize borrower documentation, including income verification, credit reports, and asset statements.<br>• Communicate professionally with clients and third parties, such as real estate agents and title companies, to gather necessary information.<br>• Prepare loan files for underwriting by compiling and submitting required documents for review.<br>• Monitor loan progress and address any issues or missing information to prevent delays in approval or closing.<br>• Maintain accurate records of loan processing activities in the company’s system.<br>• Assist in preparing closing disclosures and finalizing loan documentation.<br>• Ensure deadlines are met to keep the loan process on schedule.<br>• Adhere to confidentiality protocols and comply with all federal and organizational lending regulations.<br>• Provide exceptional customer service and support throughout the loan processing cycle.
We are looking for a detail-oriented Client Service Coordinator to join our team on a Contract basis in San Marcos, California. In this role, you will play a pivotal part in ensuring operational efficiency by managing administrative tasks, supporting client account processes, and maintaining organized documentation. This position requires excellent communication skills, a proactive approach to task management, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Coordinate team schedules by updating calendars, tracking tasks, and managing action items effectively.<br>• Document and distribute clear meeting notes while ensuring timely follow-up on assigned tasks.<br>• Process wealth management account paperwork, custodial forms, and perform data entry with accuracy.<br>• Assist with account openings, transfers, and custodial requests, following established procedures.<br>• Maintain organized and accurate file systems, adhering to naming conventions and document management protocols.<br>• Complete checklists thoroughly and ensure all steps are finalized independently.<br>• Manage high-volume operational tasks with precision and a sense of urgency.<br>• Communicate effectively in writing to support workflows and resolve issues promptly.
<p>Accounting Coordinator</p><p><strong>Location:</strong> North Hollywood, CA (On-site)</p><p>Our client, a <strong>growing manufacturing firm</strong> in the North Hollywood area, is seeking a detail-oriented and proactive <strong>Accounting Coordinator</strong> to support accounting, administrative, and operational functions. This role is ideal for a candidate who enjoys wearing multiple hats, thrives in a fast-paced environment, and is looking for long-term growth within a stable and expanding organization.</p><p>The Accounting Coordinator will play a key role in day-to-day financial operations while also supporting HR, customer service, and production teams to ensure smooth business processes.</p><p>Key Responsibilities:</p><ul><li>Process <strong>accounts payable and accounts receivable</strong> transactions accurately and on time</li><li>Prepare customer invoices, track payments, and maintain organized financial documentation</li><li>Assist with account reconciliations and ensure data accuracy within accounting systems</li><li>Maintain vendor and customer accounts, addressing inquiries and resolving discrepancies</li><li>Organize office records and support daily administrative operations</li><li>Coordinate schedules, documentation, and internal communications for leadership and staff</li><li>Support <strong>HR-related functions</strong>, including onboarding, employee recordkeeping, and compliance documentation</li><li>Partner with production and operations teams to ensure accurate data entry for inventory and order processing</li><li>Provide responsive customer service by handling inquiries, processing orders, and updating order statuses</li><li>Utilize <strong>Microsoft Office (Excel, Word, Outlook)</strong> to prepare reports, spreadsheets, and correspondence</li></ul><p>Qualifications:</p><ul><li>Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred</li><li><strong>2+ years of experience</strong> in accounting coordination, bookkeeping, or office administration</li><li>Working knowledge of <strong>AP/AR and basic accounting principles</strong></li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and prioritize in a dynamic manufacturing environment</li><li>Proficient in Microsoft Office; experience with accounting or ERP systems is a plus</li><li>Strong communication and customer service skills</li><li>Eagerness to learn and grow within a team-oriented company</li></ul><p>Why Join?</p><ul><li>Join a <strong>growing manufacturing company</strong> with long-term stability</li><li>Opportunity to gain exposure across <strong>accounting, HR, and operations</strong></li><li>Supportive team environment with room for professional development</li><li>Hands-on role with increasing responsibility as the company grows</li></ul><p><br></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013344697. email resume to [email protected]</p>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
We are looking for a motivated and results-driven Inside Sales Representative to join our team in Gardena, California. This Contract to permanent role offers an exciting opportunity to engage with customers, drive sales growth, and contribute to our organization's success. If you thrive in a fast-paced environment and excel at building strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities.<br>• Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system.<br>• Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively.<br>• Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction.<br>• Research and source vendors and materials for external processing requirements.<br>• Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required.<br>• Foster customer retention and drive referrals by maintaining consistent and effective communication.<br>• Represent the company at trade shows and participate in other sales-related events as needed.<br>• Execute additional tasks and responsibilities as assigned to support team objectives.
<p>We are seeking a <strong>Senior Workers’ Compensation Claim Representative</strong> to join our team in Los Angeles, CA. This is an on-site, full-time temporary role. The <strong>Senior Workers’ Compensation Claim Representative</strong> will be responsible for managing all aspects of lost time claims for California, ensuring superior customer service and compliance with state regulations. As a <strong>Senior Workers’ Compensation Claim Representative</strong>, you’ll work closely with attorneys, vendors, and internal teams to deliver high-quality claims management services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage workers' compensation lost time claims from start to closure</li><li>Conduct comprehensive investigations and evaluate compensability</li><li>Communicate claim decisions to insureds, claimants, and attorneys</li><li>Administer statutory medical and indemnity benefits throughout claim lifecycle</li><li>Set and adjust reserves within authority limits</li><li>Collaborate with attorneys on hearings and litigation strategies</li><li>Direct nurse case managers, rehabilitation vendors, and telephonic case managers</li><li>Ensure compliance with all statutory filing requirements</li><li>Pursue subrogation opportunities where applicable</li><li>Maintain detailed file notes and participate in claim reviews</li></ul><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p>We are a stable and growing company located in Ontario, CA seeking a detail-oriented Accounting Clerk to join our accounting team. This is a great opportunity for someone looking to grow their career in accounting while gaining hands-on experience in a collaborative, fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Accounting Clerk will support the accounting department with daily transactional activities including accounts payable, accounts receivable, data entry, and reconciliations. The ideal candidate is organized, accurate, and comfortable working with high volumes of financial data.</p><p>This role offers training, mentorship, and long-term growth potential within the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Process vendor invoices and assist with accounts payable</li><li>Apply customer payments and assist with accounts receivable</li><li>Perform data entry and maintain accurate financial records</li><li>Reconcile bank and credit card statements</li><li>Assist with account reconciliations and month-end close support</li><li>Maintain vendor and customer files</li><li>Respond to internal and external inquiries regarding invoices and payments</li><li>Assist with filing, documentation, and audit preparation</li></ul>
We are looking for a highly skilled Administrative Assistant to join our team in Glendale, California. This is a contract position requiring exceptional organizational and communication abilities to support the Human Resources department. The role involves handling complex administrative tasks, maintaining accurate records, and providing outstanding customer service to ensure smooth departmental operations.<br><br>Responsibilities:<br>• Perform advanced administrative tasks, including document preparation, proofreading, and editing for accuracy and compliance.<br>• Organize and maintain manual and electronic records, ensuring efficient access to departmental information.<br>• Handle financial transactions, including processing payments, managing budgets, and maintaining financial databases.<br>• Deliver excellent customer service by addressing inquiries, resolving complaints, and communicating policies clearly.<br>• Coordinate meetings, events, and travel arrangements, preparing agendas and materials as needed.<br>• Develop and implement tracking tools and databases to improve reporting and operational efficiency.<br>• Assist with program-related activities such as processing applications, verifying eligibility, and monitoring deadlines.<br>• Collaborate with IT to maintain computerized systems and resolve technical issues.<br>• Support departmental initiatives by managing timesheets, attendance records, and employment documentation.<br>• Recommend and implement process improvements to enhance office workflows and productivity.
<p><b>Client is dedicated to empowering individuals with developmental disabilities through a client-centered, dignity-driven approach. We are seeking a bilingual (English/Spanish) Direct Support Professional (DSP) to provide compassionate, one-on-one support tailored to each client’s individual needs and goals.</b></p><p>The DSP assists clients in achieving objectives outlined in their Individual Program Plan (IPP) and Individualized Service Plan (ISP), supporting areas such as employment, independent living, parenting, and family services. This is a <strong>field-based role</strong> requiring the use of a personal vehicle, with mileage reimbursement provided.</p><p><br></p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide individualized services aligned with each client’s IPP and ISP goals</li><li>Support development of life skills including employment readiness, independent living, financial literacy, and communication</li><li>Assist clients in maintaining routines that promote independence and stability</li><li>Safely transport clients to community locations using a personal vehicle</li><li>Advocate for client rights, safety, dignity, and well-being</li><li>Maintain accurate documentation of client progress and services provided</li><li>Complete all required regional center documentation within scheduled hours</li><li>Ensure compliance with agency, SCLARC, and DDS policies and procedures</li><li>Collaborate with families, employers, and interdisciplinary teams</li><li>Attend required meetings, trainings, and supervision sessions</li><li>Perform additional duties as assigned</li></ul><p> </p><p> </p><p><br></p><p><b> </b></p><p> </p><p><b> </b></p><p> </p>
We are looking for a detail-oriented and organized Receptionist to join our team in Orange, California. This is a Contract to permanent position, offering the opportunity to transition into a long-term role based on performance. The ideal candidate will be responsible for ensuring smooth front-office operations, providing exceptional customer service, and maintaining an organized workspace.<br><br>Responsibilities:<br>• Welcome and assist customers and visitors, addressing inquiries and directing them to the appropriate personnel.<br>• Handle multi-line phone systems, answering inbound calls promptly and courteously.<br>• Perform routine filing and organization of documents and case files.<br>• Keep the office environment tidy and functional, ensuring supplies are ordered and office equipment is well-maintained.<br>• Participate in regular meetings with supervisors to discuss updates, share resources, and align on goals.<br>• Provide administrative support by proofreading documents and ensuring accuracy in all communications.<br>• Manage tasks requiring physical activity, including lifting up to 50 pounds safely and maintaining long periods of walking, standing, or sitting.
