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10 results for Customer Service Manager in Riverside, CA

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-27T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Adelanto, CA
onsite
Temporary / Contract
21.3275 - 24.695 USD / Hourly
We are looking for a Customer Service Representative to support utility-related customer interactions for a non-profit organization in Adelanto, California. This Long-term Contract opportunity is ideal for someone who enjoys helping the public, managing account questions, and handling payment activity with accuracy and professionalism. The position plays an important role in delivering responsive service, maintaining reliable records, and assisting with day-to-day administrative needs in a busy office setting. Responsibilities: • Deliver courteous and timely assistance to residents, customers, and visitors with questions related to utility services and general account support. • Accept and process payments for water accounts and other departmental transactions while ensuring all entries are completed accurately. • Respond to billing concerns, service requests, and account inquiries by phone and in person, providing clear information and appropriate follow-up. • Complete receipting, payment posting, and cash-handling activities in line with established financial procedures and service standards. • Update customer files and supporting documentation to keep records organized, current, and accurate. • Reconcile daily financial activity and review transaction details to confirm balances and identify discrepancies. • Address customer issues with professionalism, using sound judgment to resolve concerns or route more complex matters to the appropriate team member. • Assist with administrative support tasks and contribute to additional departmental assignments as needed. • Manage a high volume of inbound customer communications and perform related data entry tasks efficiently in a fast-paced environment.
2026-08-20T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a detail-oriented Customer Service Representative / Order Processor to join our team in City of Industry. This position will support customers throughout the order process, from initial inquiry and order entry through delivery and follow-up. Construction industry experience is a plus, particularly experience working with contractors, building materials, or project-related orders.Key Responsibilities<ul><li>Process and enter customer orders accurately and efficiently</li><li>Respond to customer inquiries via phone and email</li><li>Provide order status, product, pricing, and delivery information</li><li>Coordinate with sales, warehouse, purchasing, and logistics teams to ensure timely order fulfillment</li><li>Track orders and communicate updates or delays to customers</li><li>Resolve customer concerns and troubleshoot order issues</li><li>Prepare quotes, invoices, purchase orders, and related documentation as needed</li><li>Maintain accurate customer and order records</li><li>Follow up on backorders, shipments, and delivery schedules</li><li>Assist with general administrative and customer service duties as needed</li></ul>
2026-08-25T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-27T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, service-related concerns, and general requests in Tustin, California. This opportunity is with a real estate and property organization and offers a hybrid work arrangement. This is a Long-term Contract position beginning as a 90-day assignment with the potential for extension. Responsibilities:• Manage a high volume of incoming and outgoing calls, helping residents with maintenance matters, account-related questions, and service requests.• Deliver thoughtful and detail-oriented support by listening carefully, responding with empathy, and guiding residents toward effective solutions.• Investigate resident concerns and work toward timely resolution by partnering with appropriate internal teams when additional support is needed.• Record conversations, requests, complaints, and follow-up details accurately in company systems to maintain complete service documentation.• Provide clear information about available services, processes, and next steps so residents receive accurate and helpful guidance.• Follow up with residents after initial contact to confirm their concerns have been addressed and that they are satisfied with the outcome.• Use multiple software applications efficiently to enter data, update records, schedule actions, and manage resident communications.• Build positive working relationships across departments to support consistent service and a strong resident experience.
2026-08-27T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-27T00:00:00Z

Customer Service Coordinator

Santa Fe Springs, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting. Responsibilities: • Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity. • Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy. • Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments. • Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations. • Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly. • Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions. • Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct. • Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
2026-08-19T00:00:00Z

Part-Time Customer Service Representative

Bonsall, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to support a busy team through a Contract assignment. This role is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with orders and service-related questions. The position focuses on delivering responsive phone support, handling order information accurately, and maintaining a detail-focused experience across inbound and outbound interactions. Responsibilities: • Respond to customer inquiries by phone with a courteous, solution-focused approach. • Enter and update order details accurately while confirming information with customers. • Manage a high volume of inbound calls and provide timely support for service and product-related questions. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Document customer interactions clearly and maintain accurate records within internal systems. • Resolve routine service concerns efficiently and escalate more complex issues to the appropriate team when necessary. • Coordinate with internal departments to ensure customer needs are addressed promptly and correctly.
2026-08-27T00:00:00Z