11 results for Customer Service in Richmond, VA

Administrative Assistant

Richmond, VA
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Administrative Assistant to join our team in Richmond, Virginia. In this role, you will provide essential support to ensure the smooth operation of daily tasks and communications. This is a long-term contract position offering the opportunity to work in a dynamic environment within the credit union industry. Responsibilities: • Manage inbound and outbound calls professionally, addressing inquiries and resolving issues promptly. • Provide exceptional customer service through clear and effective communication. • Perform accurate data entry tasks to maintain organized records and databases. • Handle email correspondence efficiently, ensuring timely responses and follow-ups. • Schedule appointments and coordinate calendars to optimize time management. • Utilize Microsoft Excel for data analysis and reporting purposes. • Prepare presentations and documents using Microsoft PowerPoint and Microsoft Word. • Maintain organization and communication within Microsoft Outlook. • Collaborate with team members to streamline administrative processes.
2026-03-16T13:18:44Z

Administrative Coordinator

Henrico, VA
onsite
Temporary
18.00 - 18.50 USD / Hourly
We are looking for a detail-oriented Administrative Coordinator to support daily operations with precision and consistency. This long-term contract position is ideal for individuals who thrive in structured environments and enjoy process-driven tasks. Located in Henrico, Virginia, this role offers a flexible schedule and a chance to contribute to a team-oriented workplace. Responsibilities: • Perform administrative tasks such as scheduling, calendar management, and document organization. • Handle inbound calls professionally and ensure inquiries are directed to the appropriate channels. • Follow established processes and workflows to complete daily tasks efficiently. • Maintain accurate records and ensure timely updates to systems and databases. • Collaborate with team members to ensure smooth coordination of schedules and deliveries. • Monitor and manage communication channels, including emails and phone lines. • Provide consistent support for operational tasks and assist in maintaining a structured work environment. • Adapt to flexible scheduling needs while ensuring all responsibilities are met. • Uphold a high level of organization and attention to detail in all assigned duties. • Support the team in streamlining administrative processes where possible.
2026-03-27T20:33:45Z

Business Systems Analyst

Richmond, VA
onsite
Temporary
47.00 - 52.00 USD / Hourly
We are looking for a skilled Business Systems Analyst to join our team in Richmond, Virginia. In this long-term contract role, you will play a crucial part in evaluating business systems, identifying areas for enhancement, and aligning solutions with organizational strategies. This position requires a proactive individual who excels in understanding business needs and translating them into actionable system designs. Responsibilities: • Analyze and evaluate existing business systems to identify areas for improvement and alignment with company goals. • Collaborate with stakeholders and subject matter experts to gather and document detailed requirements. • Develop functional and non-functional specifications, use cases, and system design documents. • Conduct joint application development sessions to brainstorm and refine solutions. • Facilitate communication between end-users, software vendors, and development teams to ensure successful implementation. • Create technical documentation, including user manuals and flowcharts, to support system operations. • Utilize Agile methodologies to manage project timelines and deliverables effectively. • Perform gap analyses to assess discrepancies between current and desired system states. • Provide guidance to programmers during system development and oversee technical requirements integration. • Monitor and evaluate system performance, ensuring compliance with organizational standards.
2026-03-16T13:34:04Z

Payroll Specialist

Mechanicsville, VA
onsite
Contract / Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a skilled Payroll Specialist to join our team in Mechanicsville, Virginia. This is a contract position with the potential to become permanent, offering part-time hours with 15-20 hours of work per week. The ideal candidate will have a strong background in payroll processes and a proven ability to handle multi-state payroll operations efficiently. Responsibilities: • Process bi-weekly payroll for a workforce exceeding 500 employees using ADP Workforce Now. • Ensure compliance with multi-state payroll regulations and tax requirements. • Manage and maintain payroll records, including HR paperwork and employee documentation. • Address discrepancies and resolve payroll-related issues promptly. • Assist with catching up on outstanding HR documentation and ensure accuracy in employee records. • Collaborate with HR and finance teams to ensure seamless payroll operations. • Generate and analyze payroll reports to support decision-making processes. • Stay updated on payroll laws and regulations to ensure compliance. • Provide excellent customer service to employees regarding payroll inquiries and concerns.
2026-03-27T19:53:46Z

Power Platform/D365 Lead

Henrico, VA
onsite
Temporary
65.00 - 70.00 USD / Hourly
About the OpportunityWe are seeking an experienced Power Platform / D365 Lead.This role requires a strong technical leader who can design, develop, and maintain scalable Microsoft Power Platform and Dynamics 365 solutions while mentoring internal teams and ensuring best practices in governance, security, and performance.Key ResponsibilitiesDevelopment & Solution Delivery (60%)<ul><li>Design, develop, test, and maintain solutions using Microsoft Power Platform and Dynamics 365</li></ul>Mentorship & Technical Leadership (20%)<ul><li>Mentor staff on Power Platform and D365 development</li></ul>Collaboration & Requirements Gathering (10%)<ul><li>Partner with business stakeholders and IT teams to gather and document requirements</li></ul>Environment & Integration Management (10%)<ul><li>Collaborate to manage environments</li></ul>
2026-03-19T20:28:43Z

Technical Support Analyst

Colonial Heights, VA
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a skilled Technical Support Analyst to join our team on a long-term contract basis in Colonial Heights, Virginia. In this role, you will provide essential technical assistance to ensure smooth operations and resolve user issues efficiently. This position requires a proactive mindset and expertise in troubleshooting, system support, and service desk management. Responsibilities: • Respond promptly to technical support requests and service desk tickets, ensuring timely resolution. • Troubleshoot and resolve issues related to Microsoft Windows 10 and other systems. • Manage and maintain Active Directory, including user accounts and permissions. • Provide guidance and support to end-users regarding hardware and software concerns. • Collaborate with team members to identify and implement process improvements. • Document resolutions and technical procedures for future reference. • Assist in system upgrades and updates to enhance functionality. • Monitor system performance and address potential issues proactively. • Maintain a detail-oriented and customer-focused approach in all interactions. • Ensure consistent compliance with company policies and technical standards.
2026-03-16T22:13:41Z

Sr. Tax Manager

Richmond, VA
onsite
Permanent
115000.00 - 140000.00 USD / Yearly
We are looking for an experienced Senior Tax Manager to join our team in Richmond, Virginia. This role requires a detail-oriented individual with extensive expertise in tax management and consulting for individuals, corporations, and partnerships. The ideal candidate will excel in both technical tax knowledge and client communication, ensuring accurate filings and tailored advisory services. Responsibilities: • Review and approve U.S. and multi-state income tax returns for various business entities, including C-corporations, S-corporations, partnerships, and fiduciary accounts. • Oversee the preparation and signing of individual, business, and fiduciary tax returns. • Provide tax projections and advisory services tailored to individual and corporate clients. • Conduct in-depth tax research to address complex client inquiries and ensure compliance. • Collaborate with clients to discuss tax-related matters and provide strategic guidance. • Lead consulting engagements and manage special projects to support client needs. • Work alongside team members to analyze issues, develop solutions, and execute projects effectively. • Ensure timely and accurate completion of tax filings and adhere to all applicable regulations. • Maintain expertise in tax policies and practices to deliver up-to-date client solutions. • Utilize tax software and accounting tools to streamline processes and enhance efficiency.
2026-03-05T15:08:41Z

Data Analyst

Richmond, VA
onsite
Temporary
34.04 - 39.41 USD / Hourly
Position SummaryWe are seeking a detail‑oriented Data Analyst to support our client. A key focus of this assignment will be finalizing and integrating the department’s legacy database into broader organizational data systems.This role is ideal for someone who excels at translating complex data into clear insights for leadership. Key Responsibilities<ul><li>Conduct research and analysis on housing, economic, and demographic trends.</li><li>Evaluate internal data to assess current and emerging housing needs.</li><li>Interpret and communicate the policy implications of research findings for managerial decision‑makers.</li><li>Finalize and support integration of the legacy database with organizational data programs.</li><li>Prepare written reports, dashboards, graphics, and presentations that summarize complex data clearly and concisely.</li><li>Utilize PowerBI or Tableau to develop dashboards and data visualizations.</li><li>Maintain and enhance databases using MS Access and Excel.</li><li>Create presentations and briefing materials using MS PowerPoint.</li><li>(Preferred) Use GIS tools and databases to analyze spatial housing and community development trends.</li></ul>
2026-03-13T18:33:46Z

Receptionist

Richmond, VA
onsite
Temporary
16.15 - 18.70 USD / Hourly
We are looking for a reliable and detail-oriented Receptionist to join our team on a contract basis in Richmond, Virginia. In this role, you will serve as the first point of contact for visitors and callers, ensuring excellent communication and organizational support. This position requires a personable attitude and attention to detail to maintain smooth daily operations. Responsibilities: • Greet and assist visitors with courtesy and warmth, ensuring a positive first impression. • Manage a multi-line phone system, directing calls efficiently and accurately. • Perform data entry tasks to maintain organized and up-to-date records. • Utilize Microsoft Word and Excel to prepare and update documents and reports. • Support accident investigation processes by gathering and organizing necessary information. • Assist with litigation-related administrative tasks, ensuring timely and accurate documentation. • Coordinate scheduling and maintain the front desk area to ensure a welcoming environment. • Communicate effectively with team members to support ongoing office operations. • Handle incoming and outgoing mail and packages efficiently.
2026-03-27T18:14:09Z

Bookkeeper

Ashland, VA
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
The Bookkeeper is responsible for maintaining accurate financial records and supporting the day‑to‑day accounting operations of the organization. This role ensures timely and precise processing of transactions, reconciliations, and reporting to support financial decision‑making. The ideal candidate is detail‑oriented, organized, and proficient in accounting systems. Key Responsibilities Maintain and update the general ledger, ensuring all financial transactions are recorded accurately. Process accounts payable and accounts receivable, including invoice entry, payment processing, and collections follow‑up. Reconcile bank accounts, credit cards, and other financial accounts on a regular basis. Prepare and process payroll. Maintain vendor files, W‑9s, and support year‑end 1099 preparation. Assist in month‑end and year‑end closing procedures. Monitor cash flow and prepare cash flow reports as needed. Support budgeting and forecasting efforts with accurate transactional data. Organize and maintain financial documentation for audit readiness. Generate routine financial reports (P& L, balance sheet, aging reports). Communicate with internal teams, vendors, and customers regarding financial matters. Ensure compliance with company policies and applicable accounting standards. Required Qualifications 2+ years of experience in bookkeeping, accounting, or a related field. Proficiency in accounting software. Strong understanding of basic accounting principles (GAAP preferred). Strong attention to detail and accuracy. Proficiency with Microsoft Excel and other Office applications. Excellent organizational and time‑management skills. Preferred Qualifications Experience in industry-specific accounting (manufacturing, nonprofit, construction, etc.). Associate or bachelor’s degree in accounting. Experience preparing documents for external CPA reviews or audits. Familiarity with payroll systems. Soft Skills Strong communication skills. Ability to work independently and manage multiple priorities. High degree of integrity and confidentiality.
2026-03-06T20:33:43Z

Application Security Architect & Engineer

Richmond, VA
onsite
Temporary
50.00 - 54.00 USD / Hourly
We are looking for an experienced Application Security Architect & Engineer to join our team on a contract basis in Richmond, Virginia. In this role, you will collaborate closely with application teams to embed security into all stages of the software development lifecycle, ensuring compliance and the implementation of secure coding practices. This position offers an opportunity to make a significant impact by improving the security posture of critical applications while working in a dynamic environment. Responsibilities: • Provide comprehensive security guidance and training to development and operations teams to enhance secure software practices. • Evaluate application architecture and design to identify security risks and align them with DevSecOps principles. • Promote and enforce secure coding standards across diverse programming languages such as JavaScript, Java, and C#. • Conduct detailed reviews of source code to identify vulnerabilities and recommend effective remediation strategies. • Assess and secure modern web application frameworks, including cloud technologies, APIs, microservices, and client-server models. • Utilize application security testing tools and platforms, such as Accunetix, Veracode, Jenkins, Splunk, Rapid7, and Tenable, to identify and address security weaknesses. • Ensure compliance with relevant security regulations and standards, including NIST 800-53 and IRS Pub 1075. • Develop and maintain System Security Plans (SSPs) to document security policies and procedures effectively. • Collaborate with cross-functional teams, including QA engineers and operations staff, to integrate security measures into workflows. • Stay updated on emerging threats, technologies, and industry trends to continuously improve security practices.
2026-03-09T16:24:06Z