We are looking for an experienced Customer Service Representative to join our team in Hopewell, Virginia. In this Contract to permanent position, you will provide exceptional support to customers by addressing inquiries and resolving concerns effectively. This is an excellent opportunity for a customer-focused, detail-oriented individual seeking a dynamic role in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues efficiently.<br>• Process and manage order entries with accuracy and attention to detail.<br>• Deliver outstanding customer service while maintaining a detail-oriented and friendly demeanor.<br>• Handle both inbound and outbound calls, ensuring all customer needs are met.<br>• Document customer interactions and ensure records are updated accurately in the system.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Identify and escalate complex issues to the appropriate department when necessary.<br>• Maintain a thorough understanding of company products, services, and policies to provide accurate information.<br>• Meet or exceed performance metrics and service level agreements.<br>• Contribute to a positive work environment by demonstrating teamwork and adaptability.
We are looking for a Bilingual Customer Service Representative to join our team in Richmond, Virginia. In this role, you will be the primary point of contact for clients, ensuring their needs are met efficiently and accurately. This position involves maintaining high levels of customer satisfaction while performing key administrative tasks such as order processing, invoicing, and report generation.<br><br>Responsibilities:<br>• Communicate effectively with clients to address their inquiries, process orders, and resolve issues promptly.<br>• Ensure all customer orders are accurately entered and processed in compliance with company standards and regulatory requirements.<br>• Handle return authorizations and complaints professionally, striving to maintain positive client relationships.<br>• Generate detailed reports to track performance and support decision-making.<br>• Collaborate across departments to meet customer expectations and fulfill service commitments.<br>• Prepare and issue invoices, assisting with monthly billing cycles.<br>• Participate in annual inventory activities, ensuring accuracy and proper documentation.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Petersburg, Virginia. In this role, you will be the first point of contact for customers, handling inquiries and providing exceptional support. This is a long-term contract position in the manufacturing industry, ideal for someone with a strong commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound customer inquiries via phone or email.<br>• Provide accurate information about products and services to ensure customer satisfaction.<br>• Process customer orders efficiently, ensuring accuracy in data entry and order details.<br>• Address and resolve customer complaints or issues with a focus on achieving positive outcomes.<br>• Manage a high volume of inbound and outbound calls while maintaining a friendly and detail-oriented demeanor.<br>• Collaborate with internal departments to resolve customer concerns and improve service delivery.<br>• Maintain up-to-date knowledge of company products, policies, and procedures to assist customers effectively.<br>• Document customer interactions and transactions accurately in the system.<br>• Identify opportunities for process improvements to enhance the customer experience.<br>• Follow company protocols and standards to ensure a consistent and high-quality service.
<p>We are looking for a dedicated Receptionist/Administrative Assistant for a client in Richmond, Virginia. This role focuses on delivering exceptional customer service by fostering proactive communication, building strong client relationships, and creating a hospitality-driven workplace atmosphere. As a key part of the experience program, you will be instrumental in ensuring a seamless and engaging experience for both clients and service partners. This is a contract to hire opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Manage various programs, including access badges for contractors, landlord building access cards, lost and found services, luggage storage, and quarterly inspections for art and meeting spaces.</p><p>• Collaborate with the conference services team and administrative staff to organize and support site events.</p><p>• Address and escalate issues related to building services such as janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels.</p><p>• Foster teamwork and cooperation with other service lines to ensure smooth operations.</p><p>• Contribute to projects and initiatives aimed at enhancing employee engagement, boosting productivity, reducing costs, mitigating risks, and creating value for the client.</p><p>• Perform additional responsibilities and tasks as assigned to support overall service delivery.</p>
<p>We are looking for an attentive and precise Accounting Associate to join our team in Richmond, VA. This role focuses on managing essential accounting tasks, including accounts receivable and bank reconciliations, while also supporting customer inquiries and resolving issues. This is a long-term contract to hire position that offers a great opportunity to develop your accounting expertise and contribute to a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform accounts receivable tasks, ensuring accuracy and timeliness in financial transactions.</p><p>• Handle bank reconciliations, maintaining precise and up-to-date records.</p><p>• Respond to customer inquiries, providing clear and thorough communication.</p><p>• Investigate and resolve complaints or discrepancies, ensuring customer satisfaction.</p><p>• Create and update spreadsheets to manage and analyze financial data effectively.</p><p>• Conduct research to identify and resolve accounting-related issues.</p><p>• Support accounts payable processes as needed to maintain smooth operations.</p><p>• Collaborate with team members to ensure compliance with accounting standards and procedures.</p><p>• Act as a lead on specific tasks or projects, providing guidance to peers when necessary.</p>
We are looking for a dedicated Patient Care Coordinator to join our team in Richmond, Virginia. In this role, you will be a key point of contact for patients, ensuring their needs are met and their experience is seamless. This position combines administrative duties with patient advocacy, requiring strong communication skills and attention to detail.<br><br>Responsibilities:<br>• Welcome patients with professionalism and warmth to create a positive and comfortable environment.<br>• Schedule, adjust, and confirm patient appointments while prioritizing urgent needs.<br>• Clearly communicate treatment plans and procedures to patients, addressing their questions and concerns.<br>• Collaborate with dental professionals to organize and coordinate treatment plans and follow-up visits.<br>• Provide patients with detailed financial information, including insurance coverage, payment plans, and out-of-pocket costs.<br>• Handle insurance claims submission and follow-ups to ensure timely processing.<br>• Collect payments and maintain accurate financial records for patient accounts.<br>• Keep patient records updated and compliant with regulatory standards.<br>• Manage doctor and hygiene schedules to maximize office efficiency.<br>• Act as a patient advocate by addressing concerns and fostering strong relationships built on empathy and trust.
<p>We are looking for a skilled individual to join our healthcare team in Henrico, Virginia, as a Medical Billing Specialist. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of billing processes, claims management, and collections. This position offers an excellent opportunity to contribute to the healthcare industry's revenue cycle management while utilizing your expertise in medical billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims accurately and on time to ensure timely reimbursement.</p><p>• Review and resolve billing discrepancies, denials, and appeals effectively.</p><p>• Manage collections activities by following up on outstanding balances and communicating with patients and insurance providers.</p><p>• Utilize eClinicalWorks (eCW) to maintain and update billing records and claims information.</p><p>• Identify and address issues related to hospital billing processes to improve efficiency.</p><p>• Collaborate with the revenue cycle management team to optimize billing workflows.</p><p>• Analyze financial data and prepare reports related to claims and collections.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Provide excellent customer service while addressing patient inquiries regarding billing and payments.</p><p>• Stay updated on industry best practices and changes in medical billing policies.</p>
We are looking for an experienced Senior Staff Accountant to join our team in Toano, Virginia. In this role, you will oversee accounts payable and receivable, maintain accurate financial records, and ensure compliance with tax and regulatory requirements. You will be the sole accountant managing essential financial operations while collaborating with other team members to ensure seamless processes.<br><br>Responsibilities:<br>• Handle accounts payable and receivable processes, ensuring timely and accurate entries.<br>• Maintain detailed financial records and resolve any discrepancies.<br>• Oversee cash flow management and prepare financial reports for tax filings, including annual tax and 1099 reports.<br>• Manage multistate sales tax reporting and compliance, working closely with Avalara.<br>• Collaborate with the customer service/accounting team member on credit card coding, asset tracking, and subscription/license management.<br>• Ensure compliance with applicable accounting standards and regulations.<br>• Utilize Oracle NetSuite for financial operations and reporting.<br>• Perform month-end close activities, including journal entries and account reconciliations.<br>• Prepare and reconcile bank statements to maintain accurate financial data.<br>• Provide insights and recommendations to the company president based on financial analysis.
We are looking for a skilled Tax Accountant to join our team in Mechanicsville, Virginia. In this role, you will focus on preparing and reviewing tax returns for individuals and businesses, ensuring compliance with federal and state regulations. This is an excellent opportunity to work in a collaborative environment and contribute to the success of a diverse client portfolio.<br><br>Responsibilities:<br>• Prepare accurate and timely individual and business tax returns, including corporate and partnership filings.<br>• Review tax returns prepared by other team members, ensuring thoroughness and resolving any discrepancies.<br>• Maintain updated status codes within UltraTax CS software and track both billable and non-billable time daily in Practice CS.<br>• Stay informed on current federal and state tax laws to ensure compliance and provide expert guidance.<br>• Collaborate with clients to address tax-related inquiries and offer tailored solutions.<br>• Utilize expertise in UltraTax CS and Practice CS to streamline processes and enhance efficiency.<br>• Manage multiple client engagements independently while adhering to deadlines.<br>• Contribute to the firm's development initiatives by sharing knowledge and best practices.<br>• Ensure all documentation and reports are organized and accessible for reference.<br>• Support the firm’s mission of delivering high-quality service to a loyal client base.
We are looking for an experienced Fund Administrator II specializing in financial reporting to join our team in Richmond, Virginia. In this role, you will oversee the preparation and review of financial statements, ensure compliance with regulatory requirements, and provide support for audits and tax reporting. The ideal candidate will bring a strong background in fund accounting and financial reporting, along with exceptional analytical and organizational skills.<br><br>Responsibilities:<br>• Prepare and review financial statements, including profit and loss, balance sheets, and cash flow reports, ensuring accuracy and compliance.<br>• Draft and review tailored shareholder reports to meet client and regulatory standards.<br>• Conduct and evaluate quarterly compliance testing to ensure adherence to organizational guidelines.<br>• Respond promptly to advisor inquiries regarding fund performance and related data.<br>• Provide documentation and support for annual audits, collaborating effectively with internal and external auditors.<br>• Coordinate and distribute supporting information required for tax reporting, such as 1099 forms.<br>• Manage multiple long-term projects by prioritizing tasks and meeting deadlines while addressing shifting client needs.<br>• Ensure thorough attention to detail when analyzing financial data and preparing reports.<br>• Take initiative in identifying opportunities for process improvement and contributing to team projects.
We are looking for a detail-oriented Fund Administrator I specializing in Financial Reporting to join our team in Richmond, Virginia. In this role, you will be responsible for preparing and analyzing financial statements, supporting audits, and ensuring compliance with reporting standards. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Prepare accurate financial statements and customized shareholder reports, including balance sheets, cash flow analyses, and earnings data.<br>• Review financial performance metrics and address advisor inquiries related to fund performance.<br>• Compile necessary documentation and support materials for annual audits.<br>• Manage multiple tasks and deadlines, ensuring timely delivery of reports and client needs.<br>• Adapt to evolving client priorities and regulatory requirements while maintaining high-quality work.<br>• Collaborate with team members to coordinate and execute long-term financial projects.<br>• Conduct thorough analysis of accounting data to ensure accuracy and compliance.<br>• Participate in additional assignments and projects as requested by management.
We are looking for an experienced and strategic Chief Financial Officer (CFO) to lead the financial operations of our organization in Newport News, Virginia. This role is pivotal in driving the company’s growth through effective financial planning, compliance, and leadership. The ideal candidate will bring strong expertise in real estate or property management and a proven ability to enhance operational and financial performance.<br><br>Responsibilities:<br>• Develop and implement financial strategies to support the company’s growth and long-term objectives.<br>• Manage corporate and client cash flow, oversee banking relationships, and ensure compliance with debt agreements.<br>• Collaborate with leadership on mergers and acquisitions, financing structures, and transaction closings.<br>• Lead the Accounting department to ensure accurate and timely financial reporting for managed properties.<br>• Prepare and present financial statements to the Board of Directors and other key stakeholders.<br>• Maintain robust internal controls and enhance financial systems to improve efficiency and data integrity.<br>• Coordinate external audits, tax planning, and filings while staying current with regulatory changes.<br>• Provide mentorship and conduct performance evaluations for direct reports, fostering a culture of accountability and innovation.<br>• Oversee risk management strategies, including insurance procurement and legal compliance.<br>• Drive cross-functional initiatives that improve profitability, operational efficiency, and stakeholder satisfaction.
We are looking for a meticulous individual to join our healthcare team in Henrico, Virginia as part of a long-term contract position. This role focuses on medical billing, claims processing, and collections, ensuring seamless revenue cycle management. The ideal candidate will demonstrate expertise in handling billing systems and claims appeals within a medical setting.<br><br>Responsibilities:<br>• Manage medical billing processes, including claims submission and payment tracking.<br>• Conduct collections efforts to recover overdue payments and resolve outstanding balances.<br>• Analyze and address medical denials by identifying root causes and implementing corrective actions.<br>• Prepare and submit medical appeals to insurance providers for rejected claims.<br>• Collaborate with hospital billing departments to ensure accurate documentation and coding.<br>• Utilize eClinicalWorks (eCW) software for efficient claims management and record-keeping.<br>• Maintain compliance with healthcare regulations and billing standards.<br>• Communicate effectively with patients, providers, and insurance companies to resolve billing inquiries.<br>• Monitor account statuses and generate regular reports for revenue cycle performance.<br>• Identify opportunities to streamline billing workflows and improve operational efficiency.
