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4 results for Customer Service in Richmond, VA

Customer Service Rep

Hopewell, VA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Rep to support daily customer and order-related activities in Virginia. This position is ideal for someone who communicates clearly, stays organized, and can manage shipping, order entry, and document handling with accuracy. The role works closely with customers and freight partners to keep transactions moving efficiently and maintain dependable administrative support. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and order updates. • Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures. • Coordinate freight shipments by preparing required information and working with carriers to support on-time movement of goods. • Prepare freight quotes and communicate shipping options or related details to customers as needed. • Review and process invoices and shipment-related documentation with strong attention to accuracy. • Maintain organized records by filing paperwork and keeping customer and order documents easy to access. • Perform data entry tasks to update order, shipping, and account information within internal systems. • Support day-to-day customer service and accounting-related administrative tasks to help maintain smooth operations.
2026-07-21T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in Petersburg, Virginia on a Contract basis. This position is ideal for someone who stays composed in a fast-paced setting, learns new processes quickly, and brings a positive, team-oriented approach to daily customer interactions. The role focuses on delivering responsive service, managing order-related activity with accuracy, and supporting a collaborative group that values long-term growth and strong working relationships. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, urgency, and a service-focused mindset. • Enter and update customer orders accurately while maintaining close attention to product, quantity, and delivery details. • Handle both inbound and outbound communication to resolve questions, confirm information, and provide order support. • Maintain accurate records of customer interactions, requests, and follow-up actions to ensure reliable service continuity. • Work closely with internal team members to address issues, support customer needs, and keep daily operations running smoothly. • Manage multiple priorities in a high-volume environment while remaining calm and solution-oriented under pressure. • Learn company procedures, product information, and service expectations quickly to become effective in the role. • Contribute to a welcoming, collaborative team culture and build the skills needed for future leadership growth.
2026-08-18T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
14.25 - 16.5 USD / Hourly
We are looking for a Part-time Customer Service Representative to support daily customer interactions for a Contract position based in Petersburg, Virginia. This role is ideal for someone who communicates clearly, handles a high volume of inquiries with professionalism, and keeps service records accurate and organized. The position will focus on assisting customers by phone, processing requests efficiently, and helping ensure a positive experience from initial contact through resolution. Responsibilities:• Respond to incoming customer calls promptly and professionally while providing clear, accurate information.• Place outbound calls as needed to follow up on requests, confirm details, or provide updates on customer issues.• Enter orders and service-related information into internal systems with a high level of accuracy.• Address customer questions, concerns, and requests by identifying needs and delivering appropriate solutions.• Maintain complete and up-to-date records of customer interactions, transactions, and outcomes.• Coordinate with internal teams when issues require additional support or escalation to achieve timely resolution.• Manage multiple conversations and tasks in a fast-paced call center setting while meeting service expectations.
2026-08-19T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
16.15 - 18 USD / Hourly
We are looking for a customer-focused individual to support a local government organization serving residents in Richmond, Virginia. This Long-term Contract position is ideal for someone who can provide clear guidance, resolve questions efficiently, and deliver a positive experience in a public-facing environment. The role blends strong service skills with administrative and accounting support, making it well suited for someone who is organized, responsive, and comfortable handling detailed records. Responsibilities: • Respond to questions from residents and stakeholders regarding services, programs, policies, and related requests in a courteous and helpful manner. • Guide customers through government procedures and documentation requirements so they can complete processes accurately and efficiently. • Coordinate with internal departments to gather accurate information and provide timely follow-up on inquiries and service issues. • Maintain current knowledge of local government offerings, updates, and community initiatives to ensure dependable customer support. • Enter, review, and update financial and customer data with accuracy across internal systems and records. • Support accounts payable and accounts receivable activities, including processing invoices, tracking transactions, and assisting with payment-related documentation. • Use accounting and office software such as QuickBooks and other computer applications to manage records and complete daily tasks. • Handle confidential or sensitive information with sound judgment, discretion, and attention to compliance standards.
2026-08-19T00:00:00Z