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14 results for Customer Service in Richmond, VA

Logistics Coordinator

Oilville, VA
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Customer Service Rep to join a team in Oilville, Va. This is a contract to hire position which supports customers and internal sales operations by handling inquiries, preparing pricing information, and ensuring orders move through the process accurately and on schedule. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to manage multiple requests while maintaining a high level of accuracy. Responsibilities:• Respond to customer calls and messages promptly, providing helpful information on products, order status, and service-related questions.• Prepare accurate pricing and quotation details for parts and equipment, maintain records of issued quotes, and follow up with customers in a timely manner.• Enter sales orders with complete and correct information, ensuring product details, specifications, and customer requirements are clearly documented.• Partner with sales representatives to support account activity, share order updates, and provide information needed for customer communication.• Coordinate with shipping and production teams to help keep orders on track and communicate estimated delivery timing when needed.• Assist with return requests by supplying the documentation and details required to process authorizations efficiently.• Support account follow-up activities related to outstanding balances and collaborate with internal teams on customer account matters.• Review open orders, drop-ship activity, and inbound shipment status on a regular basis, updating records and notes to keep information current.• Manage order revisions carefully by documenting changes and ensuring updated instructions are shared with the appropriate teams.
2026-06-12T17:43:43Z

Sr. Accountant

Richmond, VA
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for an experienced Senior Accountant to support a diverse portfolio of client accounting needs within a collaborative public accounting environment in Richmond, Virginia. This position is well suited for a finance specialist who is comfortable balancing multiple engagements, partnering directly with clients, and delivering accurate financial reporting. The role offers the opportunity to contribute across close processes, reconciliations, tax support, and financial analysis while helping maintain a high standard of service. Responsibilities: • Prepare and examine financial statements to ensure accuracy and alignment with applicable accounting guidance. • Lead monthly and annual closing activities for multiple client accounts, keeping deliverables on schedule and well organized. • Evaluate general ledger activity, post necessary journal entries, and complete account and bank reconciliations. • Contribute to the preparation of tax filings for individuals, corporations, partnerships, and trusts as part of broader client service support. • Participate in audit, review, and compilation engagements by assembling documentation and assisting with engagement requirements. • Assess financial information to uncover variances, trends, and items that require follow-up or correction. • Work directly with clients to collect records, respond to accounting questions, and provide dependable day-to-day support. • Guide entry-level team members by reviewing work, offering feedback, and promoting accuracy and completeness in deliverables. • Maintain adherence to firm standards, regulatory requirements, and financial reporting deadlines. • Support operational improvements and take part in special assignments as business needs arise.
2026-05-28T13:54:11Z

Tax Manager - Public

Richmond, VA
onsite
Permanent / Full Time
120000.00 - 135000.00 USD / Yearly
We are looking for an experienced Tax Manager to join a public accounting team in Richmond, Virginia. This role is responsible for leading tax engagements, overseeing compliance work, and advising clients on a range of business and individual tax matters. The ideal candidate brings strong technical tax knowledge, sound judgment, and the ability to manage multiple priorities while delivering high-quality client service. Responsibilities: • Lead the preparation and review of annual income tax provisions to support accurate financial reporting and compliance. • Manage corporate tax return engagements from planning through final filing, ensuring completeness, accuracy, and adherence to deadlines. • Oversee sales and use tax work, including reviewing filings, identifying issues, and helping clients address state and local tax obligations. • Advise clients on entity formation considerations, including tax implications and structuring options aligned with business goals. • Review individual tax returns and provide guidance on complex tax situations affecting owners, executives, and other high-net-worth taxpayers. • Supervise tax staff, delegate assignments effectively, and provide coaching to support technical development and performance. • Maintain proficiency with ProSystem Fx and related tax applications to streamline workflow, documentation, and reporting. • Communicate directly with clients to resolve tax matters, explain findings, and recommend practical solutions based on current regulations.
2026-06-17T14:19:03Z

Tax Staff - Public

Richmond, VA
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented Tax Staff team member to join a public accounting team in Richmond, Virginia. This position focuses on preparing and reviewing tax filings for individuals and businesses while supporting accurate, timely compliance work. The ideal candidate brings strong technical tax knowledge, sound judgment, and the ability to manage multiple deadlines in a client-service environment. Responsibilities: • Prepare federal, state, and local tax returns for individual and corporate clients with a high degree of accuracy. • Analyze financial records and supporting documents to ensure complete and compliant tax filings. • Assist with tax planning activities by identifying relevant issues, opportunities, and filing considerations for clients. • Review workpapers, calculations, and return details to resolve discrepancies before submission. • Communicate with clients and internal team members to gather missing information and clarify tax-related questions. • Support the use of CCH ProSystem and related tax preparation software to organize data and complete return processing.
2026-06-22T18:08:44Z

Facilities Manager

Richmond, VA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for an organized and service-focused Facilities Manager to support daily workplace operations in Richmond, Virginia. This Long-term Contract position is ideal for someone who can create a well-run, detail-oriented office environment while balancing administrative coordination, vendor support, and front-desk responsibilities. The successful candidate will build strong relationships with employees, visitors, and business partners while helping ensure the facility operates efficiently, safely, and in line with service expectations. Responsibilities:• Oversee daily facility activities to keep the workplace clean, functional, and responsive to business needs.• Serve as a primary point of contact for employees, visitors, and client representatives, addressing questions and resolving service-related concerns in a timely manner.• Coordinate reception coverage and front-desk activities to create a welcoming and well-organized experience for guests and staff.• Manage office supply inventory, place orders as needed, and maintain appropriate stock levels to support uninterrupted operations.• Monitor the quality of workplace services and general maintenance, following up on issues to help meet established service expectations.• Support and guide on-site staff by encouraging accountability, teamwork, and consistent attention to safety and service standards.• Communicate clearly with executive assistants, service providers, and internal stakeholders to support smooth office operations and effective problem resolution.
2026-06-12T19:23:42Z

Operations Manager

Amelia Court House, VA
onsite
Permanent / Full Time
90000.00 - 95000.00 USD / Yearly
We are looking for an experienced operations leader to oversee warehouse and distribution activities in Amelia Court House, Virginia. This role is responsible for driving efficient day-to-day execution, maintaining strong inventory control, and supporting excellent service for retail customers. The ideal candidate brings a hands-on leadership style, strong problem-solving ability, and a deep understanding of logistics, staffing, and process improvement in a fast-paced environment. Responsibilities: • Lead daily warehouse operations across receiving, order fulfillment, packing, and outbound shipping to ensure timely and accurate delivery. • Monitor key performance indicators for operational output and team productivity, and use results to improve overall performance. • Maintain precise inventory records by overseeing cycle counts, reconciling discrepancies, and strengthening control procedures. • Plan labor coverage based on business volume, assign priorities effectively, and balance workloads across the team. • Partner with cross-functional teams, including departments in New York, to address operational questions and resolve issues quickly. • Evaluate existing workflows, identify inefficiencies, and implement practical process enhancements that improve speed and accuracy. • Provide clear verbal and written direction to employees, while coaching team members to support accountability and development. • Use Microsoft Excel and Word to manage reporting, documentation, and operational communication. • Promote an organized, safe, and efficient warehouse environment that supports consistent execution and service quality.
2026-06-04T18:24:10Z

Tax Staff - Public

Richmond, VA
onsite
Permanent / Full Time
70000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented tax specialist to join our public accounting team. This role combines tax compliance, research, and client support for individuals and closely held entities, while also contributing to financial planning services for high-net-worth clients. The ideal candidate is organized, analytical, and comfortable managing multiple priorities in a client-facing environment. Responsibilities: • Prepare and examine federal and state tax filings for individuals, trusts, gifts, and pass-through entities, including related estimates and forward-looking projections. • Evaluate supporting schedules, calculations, and return data to identify inconsistencies and address issues before filing deadlines. • Investigate complex tax matters, interpret applicable guidance, and present practical recommendations to colleagues and clients. • Communicate with tax agencies on client matters, including notices, information requests, and audit-related support. • Track legislative and regulatory developments affecting high-net-worth taxpayers and share relevant implications with advisors and clients. • Compile and analyze client financial information to help develop personalized planning strategies aligned with their goals and circumstances. • Assist with planning engagements involving estate and gift considerations, wealth transfer strategies, Roth conversions, required minimum distributions, and charitable giving approaches. • Maintain timely communication with clients and internal team members regarding engagement progress, outstanding items, and important updates. • Oversee multiple assignments concurrently, review work completed by early-career staff, and provide coaching to strengthen accuracy and career growth.
2026-06-25T18:48:44Z

Supply Chain Analyst

Williamsburg, VA
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Supply Chain Analyst to join a growing organization in Williamsburg, Virginia in a contract-to-permanent capacity. This role will support end-to-end purchasing and materials flow, helping ensure products move efficiently from sourcing through customer delivery. The ideal candidate will use data-driven insights to strengthen planning, control costs, and improve supply chain performance across daily operations. Responsibilities: • Manage the complete procurement cycle, from preparing purchase requests to issuing and tracking purchase orders through fulfillment. • Analyze supply chain data to identify delays, cost drivers, and service gaps, then recommend practical improvements. • Coordinate the movement of materials and products across suppliers, production, and customer delivery channels to maintain operational continuity. • Partner with internal teams to align purchasing activity with demand forecasts and production requirements. • Monitor supplier performance, order status, and inventory needs to reduce disruption and support on-time availability. • Support forecasting and production planning activities by translating historical trends and business demand into actionable supply plans. • Develop reports and performance metrics that highlight efficiency, spending patterns, and opportunities for process improvement.
2026-06-16T13:34:07Z

Accounts Receivable Specialist

Midlothian, VA
onsite
Temporary / Contract
22.33 - 25.85 USD / Hourly
We are looking for an Accounts Receivable Specialist to support day-to-day receivables operations for a long-term contract opportunity based in Midlothian, Virginia. This role is ideal for someone who is highly organized, comfortable working with financial data, and confident managing billing, payment posting, and account follow-up activities. The position requires strong attention to detail, solid Excel skills, and hands-on experience using Sage to help maintain accurate records and steady cash flow. Responsibilities: • Process customer invoices accurately and in a timely manner while ensuring billing records remain current and complete. • Apply incoming payments to the correct accounts, reconcile discrepancies, and maintain precise cash application details. • Monitor outstanding balances, communicate with commercial customers regarding past-due accounts, and support effective collection efforts. • Review daily cash activity, post transactions appropriately, and investigate payment issues to resolve account variances. • Maintain accounts receivable documentation in Sage and update financial information to support accurate reporting. • Use Microsoft Excel to track receivables activity, analyze aging data, and prepare routine account summaries. • Partner with internal teams to clarify billing questions, correct account issues, and improve the accuracy of receivable records.
2026-06-24T18:29:02Z

Bookkeeper

Richmond, VA
onsite
Temporary / Contract
17.21 - 19.93 USD / Hourly
We are looking for a detail-oriented Bookkeeper to support a short-term Contract assignment in Richmond, Virginia. This onsite role runs Monday through Friday from 9:00 AM to 5:00 PM and will focus on maintaining accurate financial records and completing bank reconciliation work in QuickBooks Desktop. The ideal candidate brings hands-on bookkeeping experience and can quickly contribute in a fast-paced environment over the course of this two-week project. Responsibilities: • Perform daily bookkeeping activities to keep financial records current, organized, and accurate throughout the assignment. • Complete bank reconciliations in QuickBooks Desktop by reviewing transactions, identifying discrepancies, and resolving outstanding items. • Process accounts payable transactions, including reviewing invoices and preparing entries for timely payment handling. • Manage accounts receivable activity by recording incoming payments and helping maintain accurate customer account balances. • Verify financial data across records to ensure consistency and support accurate reporting during the project period. • Work onsite in Richmond, Virginia during standard weekday business hours and provide dependable support to the accounting function.
2026-06-26T18:33:55Z

Shareholder Servicing Agent

Richmond, VA
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for a detail-oriented Shareholder Servicing Agent to support transfer agency operations in Richmond, Virginia. This position is well suited to someone with a foundation in accounting support and administrative processing who can manage financial records accurately and respond to shareholder-related requests with professionalism. The role requires strong organization, careful data handling, and the ability to work efficiently across transaction processing and account maintenance activities. Responsibilities: • Process shareholder transactions and account updates with a high level of accuracy while maintaining complete and organized records. • Review incoming financial and service documents, enter key details into internal systems, and verify information before finalizing transactions. • Support daily accounting-related tasks by assisting with payment tracking, receivable activity, and invoice documentation as needed. • Respond to shareholder and internal inquiries in a timely manner, providing clear information and escalating issues when appropriate. • Reconcile account information by comparing transaction data, identifying discrepancies, and helping resolve outstanding items. • Maintain current client and shareholder records by updating account details, ownership changes, and related documentation. • Assist with operational workflows tied to department procedures, including data validation and processing adjustments when required. • Contribute to service quality by following compliance standards, meeting processing deadlines, and supporting accurate reporting.
2026-06-11T13:14:02Z

Marketing Coordinator

Petersburg, VA
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for a Marketing Coordinator to support brand visibility, audience engagement, and business growth for a manufacturing organization in Petersburg, Virginia. This position works closely with sales teams, outside partners, and internal departments to deliver coordinated campaigns, digital materials, promotional initiatives, and event support that reflect company goals. The ideal candidate brings strong communication skills, solid organization, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Coordinate marketing campaigns and communication efforts that strengthen brand presence and support revenue-focused objectives. • Collaborate with sales teams, external vendors, and internal stakeholders to develop and distribute effective promotional materials and messaging. • Assist with digital content updates across marketing platforms and content management tools to maintain accurate and engaging information. • Support planning and execution of trade shows, events, and promotional activities aligned with broader business priorities. • Contribute to the creation and review of visual and written marketing assets, including presentations, graphics, and campaign materials. • Monitor timelines, deliverables, and project details to keep multiple marketing initiatives on schedule and organized. • Track basic digital marketing performance metrics and provide insights to help improve campaign effectiveness. • Help maintain consistency in branding and communications across channels and customer-facing materials.
2026-06-03T13:58:41Z

Senior IT Auditor

Richmond, VA
onsite
Temporary / Contract
37.21 - 43.09 USD / Hourly
We are looking for a Senior IT Auditor to support a client in Richmond, Virginia. This Long-term Contract opportunity is ideal for an experienced audit specialist who can independently assess technology and business risks, evaluate internal controls, and communicate practical recommendations that strengthen operations. The person in this role will contribute across IT, compliance, operational, and financial audit engagements while partnering closely with stakeholders to deliver clear, timely results. Responsibilities:• Plan and carry out risk-focused audits covering technology, operational, compliance, financial, and related business areas.• Review business processes and control environments to identify key risks and determine whether controls are properly designed and functioning as intended.• Create audit programs, perform detailed testing, and document conclusions with accuracy and consistency.• Lead audit activities through each phase of the engagement, including fieldwork, issue development, and final reporting.• Discuss observations with business partners, align on corrective actions, and monitor remediation plans for completeness and practicality.• Prepare concise audit reports that clearly explain risks, control gaps, and recommended improvements for management review.• Support special assignments and priority initiatives requested by the Internal Audit team.• Work effectively in an on-site environment in Richmond, Virginia, with potential for a hybrid schedule based on business needs and the sensitivity of assigned audits.
2026-06-08T12:53:45Z

Packaging Engineer

Newport News, VA
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
SummaryLeads end-to-end execution of packaging and product implementation projects from concept through launch and closeout. Ensures all work is technically sound, compliant, operationally ready, fully documented, and successfully stabilized in production. This is a senior, hands-on role requiring strong technical expertise, ownership, and project discipline. Key Responsibilities<ul><li>Project Ownership: Lead packaging and new product launches through design, supplier alignment, trials, startup, and closure. Manage timelines, risks, and deliverables across multiple projects while ensuring plant readiness and no unresolved technical gaps.</li><li>Technical Specifications: Create and control detailed packaging specs for materials and components (bottles, labels, films, corrugate, etc.). Ensure accuracy, completeness, and revision control to support operations, suppliers, and compliance.</li><li>Packaging Expertise: Evaluate materials for manufacturability, performance, and quality. Identify risks (e.g., leaks, defects, inefficiencies) and lead root cause analysis and corrective actions.</li><li>Compliance & Documentation: Ensure adherence to regulatory, customer, and food safety requirements. Maintain fully documented, audit-ready records and prevent release of incomplete specs.</li><li>OEM & Equipment Integration: Partner with OEMs and suppliers to ensure equipment capability and readiness. Support FAT/SAT, commissioning, and confirm availability of change parts, settings, and technical support.</li><li>Plant Execution: Lead trials, validation runs, and startup activities. Track issues and drive resolution until stable, repeatable production is achieved.</li><li>Systems & Coordination: Ensure accurate BOMs, ERP setup, and controlled documents. Lead cross-functional teams (Operations, Quality, Maintenance, Procurement) and enforce accountability.</li><li>Continuous Improvement: Strengthen stage-gate processes, standardize execution, and reduce launch delays and packaging-related failures.</li></ul>Qualifications<ul><li>Bachelor’s degree in Packaging, Engineering, Materials, Food Science, or similar (preferred)</li><li>7+ years in packaging, manufacturing, or technical project roles</li><li>5+ years leading product/packaging implementations end-to-end</li><li>Experience with suppliers, OEMs, and regulated manufacturing environments</li><li>CPG, food, pharma, or similar industry experience preferred</li></ul>Skills<ul><li>Deep knowledge of packaging materials, specs, tolerances, and failure modes</li><li>Strong project management, troubleshooting, and root cause analysis skills</li><li>Experience with equipment integration, line trials, and startup execution</li><li>Proficient in ERP systems, Excel, and technical documentation</li><li>Strong communication across plant, leadership, and external partners</li></ul>Work Environment<ul><li>Manufacturing setting with regular plant-floor involvement</li><li>Requires flexibility for trials, startups, and project demands</li></ul>
2026-06-05T14:58:51Z