We are looking for a skilled Data Analyst to join our team on a contract basis in Brooklyn, New York. In this role, you will leverage your expertise in data analysis to support decision-making processes and deliver actionable insights. The ideal candidate will bring a strong analytical skill set, familiarity with relevant tools, and the ability to work effectively in a dynamic environment.<br><br>Responsibilities:<br>• Analyze complex datasets to identify trends, patterns, and actionable insights that support business objectives.<br>• Utilize tools such as Power BI, SQL, and Microsoft Excel to create reports and dashboards for data visualization.<br>• Collaborate with stakeholders to understand data requirements and deliver solutions tailored to their needs.<br>• Perform detailed data validation and ensure the accuracy of information across systems.<br>• Support the implementation and optimization of data analysis processes using Acumatica.<br>• Develop and maintain documentation for data workflows and analytical procedures.<br>• Assist with troubleshooting and resolving data-related issues in a timely manner.<br>• Present findings and recommendations to management through clear and concise communication.<br>• Monitor data quality and implement measures to enhance consistency and reliability.<br>• Stay updated on industry trends and best practices in data analysis to continuously improve methodologies.
We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role will focus on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you will collaborate with cross-functional teams to optimize campaign performance and user experience through data-driven solutions.<br><br>Responsibilities:<br>• Design and manage dashboards and reports using tools such as Power BI, Tableau, or Looker to monitor key performance indicators across marketing initiatives.<br>• Utilize SQL and Python to extract, clean, and analyze large datasets from multiple sources, including websites and advertising platforms.<br>• Conduct audits of website and organic search health using tools like Screaming Frog, identifying opportunities to enhance visibility and traffic.<br>• Analyze user behavior through platforms like HotJar to uncover UX insights and recommend actionable improvements.<br>• Collaborate with teams to define measurement requirements and implement effective tracking solutions.<br>• Develop and maintain scalable LookML models and explore layers in Looker to support self-service reporting.<br>• Provide regular summaries of campaign performance, including forecasting models and data analyses, to stakeholders.<br>• Automate routine reporting processes to ensure efficient and consistent data delivery.<br>• Present complex data findings in visually compelling formats, translating them into practical recommendations for marketing strategies.
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in New York City, New York. This role involves leveraging data to identify patterns, detect anomalies, and provide actionable insights to enhance decision-making processes. The ideal candidate will have strong analytical skills and expertise in fraud investigation and prevention.<br><br>Responsibilities:<br>• Analyze large datasets to uncover trends, anomalies, and patterns that indicate potential fraud.<br>• Develop and implement fraud detection strategies using advanced analytics and tools.<br>• Collaborate with cross-functional teams to enhance fraud prevention mechanisms and policies.<br>• Conduct thorough investigations into suspected fraudulent activities and provide detailed reports.<br>• Create visual representations of data findings to effectively communicate insights to stakeholders.<br>• Utilize anti-fraud techniques to mitigate risks and safeguard organizational assets.<br>• Maintain accurate and organized records of investigations and analytical processes.<br>• Monitor and evaluate the effectiveness of fraud prevention strategies and recommend improvements.<br>• Stay updated on industry trends and emerging technologies related to fraud analytics.<br>• Provide training and support to team members on fraud detection tools and methodologies.
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics.<br><br>Responsibilities:<br>• Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey.<br>• Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives.<br>• Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights.<br>• Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance.<br>• Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes.<br>• Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools.<br>• Translate complex data analyses into clear, actionable recommendations for senior leadership.<br>• Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement.<br>• Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
<p>We are seeking detail-oriented and analytical Entry Level Financial Data Analysts to support large-scale financial data and communications review initiatives. This role involves analyzing, annotating, and interpreting structured and unstructured financial data—including written and voice-based communications—to help build and enhance advanced data models and monitoring systems.</p><p><br></p><p>This position is ideal for recent graduates with strong academic backgrounds in finance-related disciplines who are interested in financial markets, data analysis, and emerging financial technologies.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review, classify, and annotate financial communications to accurately identify transaction intent and key financial details.</li><li>Analyze written and voice-based financial content to extract structured insights from unstructured data.</li><li>Transcribe and annotate recorded communications with a high degree of accuracy.</li><li>Evaluate financial transactions and instruments, including options, swaps, forwards, and other derivatives.</li><li>Identify financial, trading, or compliance-related elements within communications and datasets.</li><li>Support the development and validation of high-quality training datasets for automated data extraction and monitoring systems.</li><li>Perform detailed quality checks to ensure data integrity, consistency, and accuracy.</li><li>Utilize Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas) to organize, analyze, and report findings.</li><li>Maintain productivity and precision in a deadline-driven, remote work environment.</li></ul>
<p>Model Development & Maintenance</p><p> • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management.</p><p> • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality.</p><p> • Work with the Actuarial and Financial Planning and Analysis (FP&A) teams to automate and improve model performance using Python-based scripting and automation.</p><p> • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies.</p><p> Traditional Actuarial Tasks</p><p> • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries.</p><p> • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios).</p><p> • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting.</p><p> • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business.</p><p> Financial Modeling & Risk Assessment</p><p> • Conduct stress testing and scenario analysis to assess financial impacts.</p><p> • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning.</p><p> • Assist in forecasting financial performance and evaluating risk exposure.</p><p> </p><p> </p>
We are looking for a skilled Data Scientist to join our team on a contract with the potential for a permanent position in Edison, New Jersey. This hybrid role requires working on-site two days a week, collaborating with stakeholders to develop and implement AI-driven solutions. Ideal candidates will have expertise in data strategy, AI technologies, and tools such as Databricks and Informatica.<br><br>Responsibilities:<br>• Develop and implement AI-driven use cases that align with organizational goals and objectives.<br>• Design and optimize data strategies using platforms like Databricks and Informatica.<br>• Collaborate with cross-functional teams, including data engineers and business stakeholders, to create scalable AI/ML solutions.<br>• Evaluate and enhance data pipelines to ensure efficient deployment of AI models.<br>• Stay informed on the latest AI advancements and recommend innovative approaches to improve business operations.<br>• Provide guidance on data governance, ensuring adherence to best practices for data quality and security.<br>• Analyze business challenges and translate them into actionable AI solutions that drive results.<br>• Support the integration of advanced analytics frameworks into existing systems and processes.
<p>We are seeking a highly skilled Data Engineer to design, build, and manage our data infrastructure. The ideal candidate is an expert in writing complex SQL queries, designing efficient database schemas, and developing ETL/ELT pipelines. This role ensures data accuracy, accessibility, and performance optimization to support business intelligence, analytics, and reporting initiatives.</p><p><br></p><p><strong><em><u>Key Responsibilities</u></em></strong></p><p><br></p><p><strong>Database Design & Management</strong></p><ul><li>Design, develop, and maintain relational databases, including SQL Server, PostgreSQL, and Oracle, as well as cloud-based data warehouses.</li></ul><p><strong>Strategic SQL & Data Engineering</strong></p><ul><li>Develop advanced, optimized SQL queries, stored procedures, and functions to process and analyze large, complex datasets and deliver actionable business insights.</li></ul><p><strong>Data Pipeline Automation & Orchestration</strong></p><ul><li>Build, automate, and orchestrate ETL/ELT workflows using SQL, Python, and cloud-native tools to integrate and transform data from diverse, distributed sources.</li></ul><p><strong>Performance Optimization</strong></p><ul><li>Tune SQL queries and optimize database schemas through indexing, partitioning, and normalization to improve data retrieval and processing performance.</li></ul><p><strong>Data Integrity & Security</strong></p><ul><li>Ensure data quality, consistency, and integrity across systems.</li><li>Implement data masking, encryption, and role-based access control (RBAC).</li></ul><p><strong>Documentation</strong></p><ul><li>Maintain comprehensive technical documentation, including database schemas, data dictionaries, and ETL workflows.</li></ul>
We are looking for a skilled Logistics Data Analyst to join our team in Hillside, New Jersey. In this Contract-to-permanent position, you will play a key role in analyzing logistics data, creating actionable insights, and driving process improvements to optimize operations. Ideal candidates are analytical thinkers with expertise in data management tools and a passion for enhancing logistics efficiency.<br><br>Responsibilities:<br>• Collect, clean, and analyze logistics data from multiple sources to uncover trends and areas for improvement.<br>• Develop and maintain dashboards, reports, and presentations to effectively communicate findings to stakeholders.<br>• Implement strategies to enhance logistics processes and efficiency based on data-driven insights.<br>• Define and monitor key performance indicators (KPIs) to measure operational success.<br>• Collaborate with teams across logistics, finance, and IT to support informed decision-making.<br>• Utilize forecasting techniques to predict logistics trends and support strategic planning, including container budgeting based on units.<br>• Manage and optimize databases to ensure data integrity and accessibility.<br>• Perform ad-hoc analyses to address specific projects and initiatives.<br>• Consolidate historical cost and rate information into an organized database for reference.
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p>Our company is seeking a proactive and detail-oriented Business Analyst to join our dynamic metals trading team. This role requires direct engagement with end users to understand business requirements and translate them into effective solutions supporting our fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Partner directly with end users to gather and analyze functional requirements, delivering solutions that align with the needs of our metals trading business.</li><li>Configure, update, test, and support financial systems and related applications throughout their full lifecycle.</li><li>Design, maintain, and support proprietary reports and analytics used by accounting, controllers, physical operations, and trading teams.</li><li>Build and troubleshoot SQL queries, Business Objects reports, and other BI outputs.</li><li>Perform root-cause analysis and resolve system issues in close collaboration with business users, other analysts, and vendors.</li><li>Document configurations, procedures, and solutions within our internal knowledge base (wiki).</li><li>Work collaboratively with the IS team in a shared-work environment where teamwork is valued over silos.</li><li>Stay current on relevant systems and technologies through ongoing training, certifications, and seminars.</li><li>Occasionally travel internationally as required.</li></ul><p><br></p>
<p>The Data Operations & Automation Specialist is responsible for optimizing the use of internal and external data across the organization’s core financial systems. This role manages data exchanges, ensures seamless integration with third-party platforms, and supports the development of business intelligence (BI) solutions. The Specialist leads automation initiatives, oversees accurate and timely reporting, and provides technical expertise to enable data-driven decision-making across the organization.</p><p><br></p><p>Essential Duties & Responsibilities</p><ul><li>Oversee and support the organization’s core financial system, including monitoring performance, resolving issues, and ensuring compliance with security standards.</li><li>Serve as the primary point of contact for users, providing guidance, troubleshooting, and technical expertise.</li><li>Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automation (DPA), including process discovery, scripting, testing, deployment, and support.</li><li>Collaborate with cross-functional teams to analyze data and processes, supporting data-driven decision-making.</li><li>Develop, automate, and maintain BI reporting solutions to provide actionable insights.</li><li>Identify opportunities for automation and streamline manual processes through scripting and system enhancements.</li><li>Manage data transfers and integrations between core systems, third-party applications, and internal platforms.</li><li>Support and maintain SQL databases for server-based applications.</li><li>Test and maintain disaster recovery processes to ensure business continuity.</li><li>Assist in evaluating, testing, and deploying new hardware and software systems.</li><li>Partner with departments to design and deploy reports and dashboards that enhance operational efficiency.</li></ul><p><br></p>
<p>A hands-on data leader is sought who thrives at the intersection of high-impact analytics, people development, and strategic influence. The ideal candidate will help shape the future of a data science organization by bringing deep technical mastery, a passion for mentorship, and a vision for how data can drive the achievement of bold business goals.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Embed data science into the core of marketing and business decisions, leveraging expert knowledge of marketing analytics, business operations, and high-impact team building.</li><li>Lead and oversee a team of data scientists and analysts focused on delivering best-in-class models and actionable insights.</li><li>Collaborate daily with cross-functional teams to understand evolving business needs, and develop effective analytics solutions and models.</li><li>Execute a roadmap to continuously improve the accuracy and functionality of models, enhancing overall business outcomes.</li><li>Drive data science initiatives that improve customer engagement and operational efficiency through personalization and targeting.</li><li>Deliver value-creating projects, including customer segmentation, propensity models, and dynamic bidding algorithms.</li><li>Serve as subject matter expert and primary producer for forecasting model development and execution, partnering with enterprise data management and technology teams.</li><li>Prepare and deliver presentations summarizing key insights and recommendations to senior stakeholders.</li><li>Foster a learning mindset throughout the team, supporting a collaborative and client-focused culture motivated by business and technical challenges.</li></ul><p><br></p>
<p><strong>Summary</strong></p><p>The Business Intelligence Analyst (Entry Level) supports the Business Intelligence & Data team by understanding and writing data queries, building visualizations, and working with end users to obtain clear and concise report requirements. The candidate should have familiarity with data models/relationships and strong analytical skills with great attention to detail. Eagerness to learn the business is a must. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing, maintaining, and enhancing dashboards and reports using BI tools </li><li>Extract, transform, and load (ETL) data from various sources into BI tools and databases </li><li>Perform data validation, reconciliation, and quality checks across multiple data sources</li><li>Translate business requirements into technical reporting specifications</li><li>Document data sources, transformations, metrics definitions, and report logic</li><li>Collaborate with BI & Data team and business stakeholders to produce impactful reports</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for an experienced AI/Data Governance Analyst to lead and implement enterprise-wide data management strategies. This role requires strong leadership and technical expertise to ensure data governance frameworks, data quality standards, and metadata practices are effectively deployed and maintained. As a vital part of the team, you will collaborate closely with business and technology stakeholders to drive data compliance and deliver trusted, high-quality data solutions. This is a long-term contract position based in New York, New York.<br><br>Responsibilities:<br>• Develop and execute comprehensive data management strategies, including governance, quality, and metadata initiatives.<br>• Establish and refine policies, standards, and frameworks to support data governance across the organization.<br>• Lead the implementation of data quality management processes, including rule definition, monitoring, and issue resolution.<br>• Partner with cross-functional teams to align data management efforts with organizational goals.<br>• Select and optimize tools and platforms for data governance and quality management.<br>• Serve as a thought leader to influence executives and stakeholders on prioritizing data as a strategic asset.<br>• Mentor and guide less experienced team members and data stewards to enhance team capabilities.<br>• Monitor and evaluate key performance indicators (KPIs) to measure the effectiveness of governance strategies and data quality.<br>• Ensure compliance with data regulations and support operational requirements within the business context.<br>• Drive adoption and continuous improvement of master data management practices.
We are looking for a skilled Billing Analyst to join our team in New York, New York. As part of a dynamic and growing patent litigation firm, this role offers the opportunity to contribute to critical legal billing processes. This is a Contract to permanent position, with the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Manage the complete billing cycle, including preparing, editing, and finalizing legal invoices.<br>• Review attorney time entries to ensure compliance with client billing guidelines and requirements.<br>• Utilize Billing4Time software to set up matters, generate reports, and streamline billing operations.<br>• Monitor and track litigation expenses, including costs associated with experts, vendors, and filing fees.<br>• Conduct accounts receivable follow-ups and provide detailed collections reports.<br>• Reconcile retainers and trust accounts to ensure accurate financial records.<br>• Generate billing and financial reports for internal use and partner review.<br>• Collaborate with partners to address billing inquiries and optimize processes.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for a detail-oriented T&E Analyst to join our team in Hudson County, New Jersey. In this role, you will handle high-volume travel and expense processing while ensuring accuracy and compliance with company policies. The ideal candidate will have experience with Concur systems and be adept at managing cost allocations and expense reporting.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the processing of high-volume travel and expense reports, ensuring accuracy and compliance with organizational policies.</p><p>• Utilize Concur systems to manage travel and expense submissions efficiently.</p><p>• Perform detailed cost allocation and analysis to support financial reporting and budgeting.</p><p>• Collaborate with various departments to address discrepancies and provide solutions for expense-related inquiries.</p><p>• Prepare and maintain accurate records for expense reporting and fund allocation.</p><p>• Conduct regular audits to ensure all expense reports meet company and regulatory standards.</p><p>• Provide training and support to staff on T&E policies and Concur system usage.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Generate and analyze expense-related data to assist in financial decision-making.</p>
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support for Mac computers, Apple devices, and associated hardware.<br>• Manage and configure devices using MDM technologies such as Jamf Pro.<br>• Administer user accounts and permissions via tools like Okta.<br>• Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems.<br>• Ensure proper setup and maintenance of devices through configuration management.<br>• Assist with deployment and management of Rippling software.<br>• Collaborate with team members to identify and address technical challenges.<br>• Deliver timely and effective solutions to enhance user experience.<br>• Document and track support requests to maintain accurate records.<br>• Stay updated on emerging technologies to improve support services.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>Our client is looking for an experienced Risk Analyst to join their team in the Bordentown, New Jersey area. In this role, you will play a critical part in identifying, assessing, and mitigating risks across various domains within the organization. You will collaborate with senior management to ensure effective governance and regulatory compliance while supporting the organization's strategic goals.</p><p><br></p><p>Salary is 120,000 - 140,000. </p><p><br></p><p>Benefits include health insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the organization's enterprise risk management initiatives, including credit, market, compliance, and operational risk programs.</p><p>• Continuously monitor and evaluate risk management activities to ensure alignment with the organization’s mission and strategic objectives.</p><p>• Enhance enterprise risk management processes and systems to improve efficiency in risk assessments.</p><p>• Lead discussions within the Enterprise Risk Management Committee and provide solutions to address risk-related challenges.</p><p>• Identify and verify risk areas within the organization, ensuring comprehensive risk assessments are conducted.</p><p>• Develop risk assessments for new products or significant modifications to existing offerings.</p><p>• Serve as a subject matter expert to guide departmental leaders in implementing effective governance and risk management strategies.</p><p>• Analyze and report on key risks and their interdependencies, helping senior management maintain a focus on robust risk management.</p><p>• Ensure compliance with regulatory requirements and industry standards related to risk management.</p>
