<p>We are seeking a detail-oriented Accounts Payable Clerk with<strong> SAP experience</strong> to join our client's team in Morgantown, Pennsylvania. This is a contract-to-permanent position offering an excellent opportunity for someone with strong accounts payable and organizational skills.</p><p><br></p><p><strong>Schedule:</strong> Full-time, Monday-Friday, onsite.</p><p><strong>Pay Rate: </strong>$20.00-25.00 depending upon experience </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process employee expense reports using reporting software, providing support when needed.</li><li>Conduct account reconciliations for accuracy and completeness.</li><li>Perform full-cycle accounts payable activities, including intercompany transactions and year-end preparation using SAP systems.</li><li>Handle vendor setup tasks, including maintaining W-9 forms, and support month-end closing processes.</li><li>Organize and maintain financial documents digitally for easy access and retrieval.</li><li>Review, match, and post invoices accurately into the system.</li><li>Manage financial data by sorting and organizing for streamlined workflows</li></ul>
<p>Robert Half is seeking a detail-oriented Logistics Coordinator with hands-on experience managing international import and export operations. The ideal candidate has a strong understanding of global shipping, customs regulations, and end-to-end supply chain coordination.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate international shipments, ensuring compliance with all import/export documentation and regulatory requirements.</li><li>Liaise with customs brokers, carriers, and freight forwarders to track shipments, resolve delays, and guarantee timely deliveries.</li><li>Prepare and review shipping documentation, such as bills of lading, commercial invoices, and export declarations.</li><li>Oversee the scheduling of inbound and outbound shipments and manage logistics routing to minimize costs and optimize delivery timelines.</li><li>Communicate proactively with vendors and internal teams regarding shipment status, inventory levels, and problem resolution.</li><li>Maintain accurate records of shipping activities and oversee inventory reconciliation.</li><li>Identify process improvement opportunities to enhance international logistics efficiency.</li></ul><p><br></p>
<p>Growing firm located in the Wilmington Delaware area seeks a skilled Firm Administrator with proven administrative, accounting, and finance experience within the legal/real estate industry. In this role, the Firm Administrator will assist with administrative operations including: developing office policies, processing client invoices, manage and monitor firm expenses, processing accounts receivables, assist with bank reconciliations, complete mail mergers, resolve vendor discrepancies, process human resources requests, coordinate with partners on strategic planning, and ensure compliance with employment laws, vendor policies, internal policies, and best practices. We are looking for someone with proven perceptive of legal office systems and trust administration.</p><p><br></p><p>How you will make an impact</p><p>· Direct and coordinate administrative functions</p><p>· Oversee scheduling, office supply management and vendor relations</p><p>· Account reconciliation of vendor statements</p><p>· Process year-end documents including 1099s</p><p>· Assist with/Resolve vendor inquiries</p><p>· Reconcile and process vendor invoices</p><p>· Handling client escrow and fiduciary funds</p><p>· Provide reports to management</p>
<p>Are you an organized, detail-oriented professional looking to make a meaningful impact in a dynamic office environment? Robert Half is seeking an Administrative Assistant to provide vital support across daily operations, helping a local organization deliver outstanding results.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage calendars, schedule meetings, and coordinate travel arrangements for staff.</li><li>Prepare and edit correspondence, reports, and presentations.</li><li>Handle incoming calls, emails, and greet visitors in a professional manner.</li><li>Maintain filing systems, records, and office supplies.</li><li>Support project coordination, data entry, and expense reporting.</li><li>Assist with event planning, departmental communications, and other ad-hoc tasks as needed.</li></ul><p><br></p>
<p>Robert Half has a client seeking an Email Marketer to cover a maternity leave. This is a remote assignment up to 30 hours per week starting mid-January and lasting through the end of April.</p><p> </p><p>Responsibilities include:</p><p>• Design and build email campaigns with provided content</p><p>• Build lists using a variety of segmentation data points</p><p>• Route and proof emails gathering feedback and making the necessary edits</p><p>• Testing, scheduling, deploying of emails </p>
<p>We are looking for a skilled PART TIME Bookkeeper to join our team in Bethlehem, Pennsylvania. In this Long-term Contract position, you will play a crucial role in managing financial transactions, preparing reports, and providing valuable insights to support decision-making processes. This opportunity is ideal for someone with strong attention to detail, experience in nonprofit organizations, and a flexible schedule.</p><p><br></p><p>Responsibilities:</p><p>• Process all accounts payable transactions with accuracy and timeliness.</p><p>• Manage and record incoming donations, loans, and sponsorships.</p><p>• Prepare comprehensive financial reports for the board and other stakeholders.</p><p>• Assist with grant reporting and ensure compliance with funding requirements.</p><p>• Attend board meetings to provide updates on cash flow and overall financial status.</p><p>• Collaborate with financial consultants and vendors as needed.</p><p>• Offer guidance to the board on financial matters and project-related activities.</p><p>• Utilize grocery or retail operations experience to support financial processes, if applicable.</p>
<p>We are looking for a skilled Communications Manager to join our team on a long-term contract basis in West Chester, Pennsylvania. This role will primarily focus on corporate and internal communications, requiring close collaboration with senior leadership and management of SharePoint content. The position offers a hybrid work schedule, blending in-office and remote work, and provides an excellent opportunity to make a meaningful impact on company-wide initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage internal communication strategies to ensure consistent messaging across the organization.</p><p>• Maintain and enhance SharePoint content, including the creation of pages, updates, and event-related posts.</p><p>• Design promotional materials such as flyers, graphics, and marketing content using Canva.</p><p>• Draft internal marketing pieces, event communications, and blog-style articles that align with corporate goals.</p><p>• Collaborate with executives to create and refine presentations for quarterly Town Halls.</p><p>• Oversee the assembly and delivery of company-wide PowerPoint decks, including gathering input from senior leadership.</p><p>• Provide light social media management, ensuring brand voice consistency and engaging appropriately with consumers.</p><p>• Respond to social media inquiries in alignment with organizational branding and tone.</p><p>• Assist in developing communication campaigns around company milestones and anniversaries.</p>
<p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>· Oversee the accounts payable/receivable process</p><p>· Manage order entry transactions</p><p>· Order office supplies</p><p>· Reviewing/Auditing Tax Returns</p><p>· Assist with administrative support</p><p>· Data Management</p><p>· Maintain internal file/record keeping system</p><p>· Coordinate internal and external audits</p><p>· Spreadsheet Maintenance</p><p>· Draft email correspondence</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team located in the Greater Philadelphia Region. This Accounts Payable Specialist role is a contract-to-permanent opportunity within a respected non-profit organization dedicated to providing quality healthcare services. In this role, you will manage the accounts' payable function and oversee inventory processes, ensuring accuracy, compliance, and efficiency in all related operations.</p><p><br></p><p>What you get to do every single day:</p><p>• Oversee and process all accounts payable transactions, ensuring accuracy and compliance with organizational policies.</p><p>• Manage petty cash distributions and maintain precise records.</p><p>• Prepare and maintain regular accounts payable schedules, account balance reports, and inventory reports.</p><p>• Reconcile accounts payable records with other accounting departments and resolve discrepancies.</p><p>• Support internal and external audits by preparing required reports and documentation.</p><p>• Monitor and manage cash flow projections, ensuring proper allocation of grant expenses in line with funding guidelines.</p><p>• Coordinate monthly grant entries and compliance reports while adhering to the monthly financial closing schedule.</p><p>• Conduct inventory counts, analyze pricing records, and reconcile discrepancies between physical and recorded inventory.</p><p>• Maintain an organized and clean stockroom, ensuring inventory is properly stocked and replenished as needed.</p><p>• Utilize software tools to record, track, and manage all inventory data and ensure accurate reporting.</p>
<p>Robert half is seeking a detail-oriented Logistics Administrative Coordinator to provide essential support to our logistics team. This role will play a key part in ensuring the smooth flow of shipments, maintaining documentation, and coordinating with multiple departments to facilitate timely deliveries.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and update shipment records, ensuring accuracy and completeness.</li><li>Interface with carriers, vendors, and internal departments to schedule pick-ups and deliveries.</li><li>Prepare essential shipping documentation, including bills of lading and invoices.</li><li>Monitor inventory and assist with the coordination of incoming and outgoing goods.</li><li>Resolve routine issues relating to shipments or inventory discrepancies.</li><li>Communicate effectively with team members, providing updates and responding to inquiries.</li><li>Support process improvements aimed at increasing efficiency within the logistics function.</li><li>Assist with tracking shipments and reporting delays or changes.</li></ul><p><br></p>
We are looking for a motivated Help Desk Engineer II/III to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely.<br><br>Responsibilities:<br>• Deliver technical support for Microsoft business applications and various line-of-business software to ensure smooth functionality.<br>• Diagnose and resolve hardware issues for workstations, servers, and printers.<br>• Troubleshoot and maintain network hardware, including switches, routers, firewalls, and wireless access points.<br>• Implement and support network security measures to safeguard client systems.<br>• Manage and provide technical support for VoIP systems to ensure reliable communication.<br>• Administer Active Directory tasks, including user management, organizational units, group policies, and trust relationships.<br>• Oversee backup and disaster recovery systems to prevent data loss and ensure business continuity.<br>• Assist with basic support for VPNs and Remote Desktop Services to enable secure remote access.<br>• Monitor system alerts and respond promptly to service tickets using designated tools.<br>• Participate in a rotating on-call schedule to provide after-hours support when required.
<p>Wilmington Delaware firm is looking to staff a dynamic and highly organized Executive Administrative Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant/ Office Admin, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Oversee office supply inventory</p><p>· Process client invoices</p><p>· Calendar Management</p><p>· Monitor expenses</p><p>· Answer incoming phone calls</p><p>· Draft email correspondence and create presentations</p><p>· POC to outside vendors</p><p>· Identify areas for process improvements</p><p>· Maintain petty cash</p><p>· Provide reports to management</p>
<p>We have partnered with one of our stable clients on their search for a highly organized Executive Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Manage and maintain executives’ schedules, appointments, and travel arrangements</p><p>· Prepare and edit internal/external correspondence, reports, and presentations</p><p>· Handle confidential documents </p><p>· Primary POC between executives and internal/external stakeholders</p><p>· Assess financial reports</p><p>· Perform general office duties such as ordering supplies and maintaining office organization </p><p>· Assist in the preparation of board materials, executive reports, and strategic documents</p><p>· Track, audit and reconcile expense reports and budgets</p><p>· Answering incoming phone calls</p><p>· Identify areas for process improvements</p>
A well-established and growing organization is seeking a dedicated Human Resources Assistant to support the Human Resources Manager at their corporate office in Newtown, PA.<br><br>Key Responsibilities:<br>As a Human Resources Assistant, you will play a vital role in ensuring efficient day-to-day HR operations. Specific duties include:<br><br>HRIS Administration:<br><br>Manage employee data, payroll, and reporting within the ADP Workforce Now system.<br>Ensure data accuracy and respond to system-related inquiries.<br>Data Entry:<br><br>Accurately input and maintain employee records in HR systems.<br>Ensure all employee information is current and error-free for payroll, benefits, and compliance purposes.<br>Payroll Support:<br><br>Assist in the preparation and processing of payroll.<br>Verify timecards, address discrepancies, and ensure adherence to regulations and company policies.<br>Benefits Administration Support:<br><br>Provide assistance during open enrollment periods and benefits audits.<br>Help employees navigate benefits enrollment, changes, and inquiries in a professional manner.<br>General Administrative Duties:<br><br>Manage the filing of employee documents, prepare reports, schedule meetings, and assist with other HR-related tasks as needed. Current experience using ADP is required. For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate professional development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a professional, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
<p>We are working on a confidential search for an Administrative Assistant with real estate/leasing expertise. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, coordinate travel arrangements, draft tenant documents, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant will be essential in ensuring the smooth coordination of tenant communications, lease documentations, and all clerical requests.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Coordinate conference calls</p><p>· Prepare leasing reports/statements</p><p>· Calendar Management</p><p>· Benefits Administration</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Provide research as needed</p>
We are offering an exciting opportunity in the heart of New Castle, Delaware for an Executive Administrative Assistant. This role involves providing administrative support within our team, overseeing general office activities, and maintaining an efficient and organized workspace. <br><br>Responsibilities<br><br>• Organize and schedule activities such as meetings, travel, and department events for the Senior Management Team.<br>• Prepare and proofread documents including correspondence, memos, and reports to ensure accuracy and clarity.<br>• Handle confidential and non-routine information with utmost discretion.<br>• Coordinate company events, working either independently or as part of a team on special or ongoing projects.<br>• Monitor and maintain inventory of office, janitorial, and other supplies across multiple locations.<br>• Ensure general office services and equipment are in order, providing assistance with related issues as needed.<br>• Sort and distribute incoming mail and arrange for outgoing shipments.<br>• Run general office errands as required.<br>• Create or modify presentations, demonstrating proficiency in Microsoft PowerPoint and other Office Suites.<br>• Leverage strong interpersonal and communication skills to interact with people at all levels within the organization and external contacts.<br>• Demonstrate strong analytical ability to gather and summarize data for reports/projects, find and present solutions to various administrative problems, and prioritize work.
<p>Robert Half is seeking a Supply Chain Supervisor to join our client's team based in the Greater Philadelphia area. The chosen Supply Chain Supervisor candidate will be instrumental in managing and controlling all aspects of our manufacturing supply chain, from purchasing and logistics to warehousing. This Supply Chain Supervisor role will involve maintaining systems for recording and controlling stock levels, preparing regular plans for material ordering, and managing the integrity of our warehouse operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Monitor customer accounts and take appropriate action when necessary</li><li>Develop a regular plan for ordering materials and discuss these plans with senior management</li><li>Investigate the price and availability of materials in line with scheduled demand</li><li>Maintain an approved list of suppliers and place timely orders with these vendors</li><li>Verify order confirmations from vendors to ensure all conditions match those on the purchase orders</li><li>Oversee the delivery schedule of materials according to orders confirmed by vendors</li><li>Ensure all established prices, quality, and delivery commitments are met</li><li>Verify receipt documents and liaise with the accounts department to ensure compliance with company procedures</li><li>Manage the integrity and order of the raw material, packaging, and finished goods stocks within the warehouse</li><li>Oversee the system and procedures of warehouse operations to ensure smooth handling and movement of materials</li><li>Manage inbound and outbound freight services to maintain raw material and packaging supplies and customer service</li></ul><p><br></p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a Sr. Systems Administrator to oversee and maintain our IT infrastructure in Newark, Delaware. This role involves managing a variety of systems, including servers, virtual environments, cloud technologies, and Active Directory, to ensure optimal performance and security. The ideal candidate will possess a strong technical background and the ability to address complex issues while ensuring compliance with organizational policies and regulatory requirements.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, appliances, hypervisors, and storage systems.<br>• Oversee the operation of physical server environments, disaster recovery sites, and virtualized systems.<br>• Administer and troubleshoot cloud-based infrastructure technologies and Microsoft-based products.<br>• Configure and maintain Active Directory, including user accounts, Group Policy Objects, and authentication services.<br>• Implement and manage backup and recovery solutions to ensure data integrity and availability.<br>• Develop and apply security patches and enhancements to safeguard systems against vulnerabilities.<br>• Create and manage monitoring tools to track system performance and resolve issues proactively.<br>• Automate IT processes and support end-user technology, such as workstations, laptops, and peripherals.<br>• Plan and execute projects that align with organizational goals, including budgeting and scheduling.<br>• Ensure compliance with IT policies, licensing agreements, and regulatory requirements.
<p><strong>Workers’ Compensation Defense Paralegal - In-House | Remote, United States</strong></p><p>Full-Time, Direct Hire / Permanent</p><p>Base Salary: Up to $115,000 depending on location and experience, plus benefits</p><p>Schedule: Full-time M–F | Remote | Standard 40-hour workweek | No billable hours</p><p>Experience Level: 5–10 years workers’ compensation defense paralegal experience</p><p><br></p><p>A national commercial insurer is hiring a senior Workers’ Compensation Paralegal to support carrier-side workers’ compensation matters across multiple states. This is a fully remote, permanent opportunity where you will own key litigation support workflows, conduct independent research, coordinate with outside counsel, and help strengthen templates and process as the team grows. This role offers the opportunity to work closely with legal professionals and claims teams, ensuring efficient case management and compliance across multiple jurisdictions. The ideal candidate will possess strong organizational skills, legal expertise, and the ability to collaborate effectively in a remote working environment.</p><p><br></p><p>Responsibilities:</p><p>• Draft, file, and oversee workers' compensation pleadings, discovery documents, and subpoena responses across various jurisdictions.</p><p>• Conduct independent legal research and provide concise written analyses to support attorneys and claims professionals.</p><p>• Coordinate document productions, track hearing schedules, monitor deadlines, and maintain accurate litigation records.</p><p>• Manage relationships with outside counsel and vendors, supporting their intake and engagement for workers' compensation matters.</p><p>• Collaborate with attorneys and claims teams to anticipate case needs and ensure efficient case progression.</p><p>• Develop and refine templates, checklists, and workflows to enhance consistency and accuracy in legal processes.</p><p>• Provide guidance and mentorship to less experienced team members as they integrate into the group.</p><p>• Monitor and report on litigation metrics to ensure compliance and performance targets are met.</p><p>• Support the improvement of streamlined processes for legal and administrative tasks.</p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
<p>We have partnered with a successful client on their search for a Senior Treasury Analyst with strong knowledge of global cash management and foreign exchange transactions. In this role, the Senior Treasury Analyst will manage cash reporting/forecasting, maintain daily treasury activities, manage investment strategies, perform account consolidation, prepare financial scheduling, assist with global bank reconciliations, and monitor credit, cash flow, income and liquid assets. The ideal candidate for this role should have strong analytical abilities, stay abreast on industry trends and ensure the company is financially efficient.</p><p> </p><p>Primary Responsibilities</p><p>· Oversee daily cash flow forecasting</p><p>· Analyze and interpret financial data</p><p>· Create cash management strategies</p><p>· Monthly bank account analysis</p><p>· Provide guidance on investments and liabilities</p><p>· Oversee financial management system</p><p>· Perform SOX compliance</p><p>· Complete interest accrual calculations</p><p>· Assist with month close process</p><p>· Prepare treasury reports and statements</p>
<p>We are looking for a detail-oriented <strong>Customer Service</strong> to join our team in Leola, Pennsylvania. The Customer Service Representative (CSR) is the first point of contact for homeowners, retailers, and community managers within the manufactured housing industry. This role is responsible for providing exceptional customer support by answering questions, processing service requests, resolving issues, and ensuring positive customer experiences. The CSR will act as a liaison between customers, internal departments (sales, service, production), and external partners to ensure that homes and related services are delivered and maintained at the highest level of quality.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions.</li><li>Assist homeowners, retailers, and communities with warranty claims, service requests, and product questions.</li><li>Coordinate with service technicians, parts coordinator(s), purchasing department and production teams to schedule repairs and ensure timely resolution of issues.</li><li>Maintain accurate records of all customer interactions, complaints, and resolutions in ERP systems.</li><li>Educate customers on warranty coverage, maintenance guidelines, and proper home care.</li><li>Process orders for replacement parts and track shipments to ensure timely delivery.</li><li>Handle escalated concerns with professionalism and work toward fair resolutions.</li><li>Collaborate with sales and manufacturing teams to communicate customer feedback for continuous improvement.</li><li>Ensure compliance with federal, state, and company regulations specific to manufactured housing.</li><li>Support special projects, service campaigns, and customer satisfaction initiatives.</li></ul><p><br></p>
