Add your latest resume to match with open positions.

7 results for Medical Customer Service Specialist in Reading, PA

Medical Billing Specialist

Philadelphia, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robet Half is looking for a skilled Medical Billing Specialist to join a team based in Philadelphia, Pennsylvania for a potential contract to contract to permanent role. This Medical Billing Specialist role is suited for someone who combines strong medical billing knowledge with precise data entry skills to keep patient, insurance, and claim information accurate across billing and clinical systems. The Medical Billing Specialist position plays an important part in supporting clean claim submission, resolving information gaps, and maintaining compliance within a fast-paced revenue cycle environment. If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013425482. As a Medical Billing Specialist Your Responsibilities will include but are not limited to:• Enter, update, and maintain patient demographics, coverage details, and billing records within electronic medical record and billing platforms. • Examine supporting documents such as explanations of benefits, charge documentation, referrals, and encounter records to confirm completeness before information is entered. • Use knowledge of medical terminology and coding standards, including CPT, ICD-10, and HCPCS, to verify that billing data is recorded correctly. • Investigate account, insurance, and claim inconsistencies and take appropriate steps to correct inaccurate or missing information. • Prepare billing data for downstream claims processing by ensuring records are organized, accurate, and submission-ready. • Work closely with billing personnel, clinical staff, and front office teams to clarify documentation questions and resolve record discrepancies. • Follow HIPAA and internal privacy standards when handling sensitive patient and financial information. • Contribute to audits, reporting activities, and targeted data cleanup efforts that improve record quality and billing accuracy. If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013425482.
2026-04-24T00:00:00Z

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Pennsylvania. This onsite opportunity is a contract position with the potential to become permanent, suited for someone who enjoys helping customers, managing account-related requests, and working closely with internal partners to resolve service issues. The ideal candidate brings strong call center experience, sound judgment, and the ability to handle both routine inquiries and more sensitive concerns with professionalism. Responsibilities: • Handle incoming customer interactions and provide timely support for account-related questions, service needs, and general issue resolution. • Update customer account details, including payment information and billing arrangements, while ensuring accuracy in all records. • Work with merchants and cross-functional teams to address product, service, or installation concerns and move issues toward resolution. • Document customer conversations, service actions, and follow-up steps within internal systems and related tools. • Place outbound calls when needed to gather information, provide updates, or complete service requests efficiently. • Recognize situations involving legal, regulatory, or highly sensitive matters and route them to the appropriate internal contacts. • Support order entry and related administrative tasks to help maintain smooth day-to-day customer service operations.
2026-05-01T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-14T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-04-22T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-05-01T00:00:00Z

Medical File Clerk

Wilmington, DE
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a detail-oriented Medical File Clerk to join our team on a short-term contract basis in Wilmington, Delaware. In this role, you will play a critical part in organizing, digitizing, and securely managing patient and caregiver records. This is an onsite position requiring precision and adherence to confidentiality standards. Responsibilities:• Organize and prepare patient and caregiver paper records for electronic scanning.• Use a multifunction scanning device to digitize double-sided documents efficiently.• Save scanned files to a designated network drive, following a specific naming convention for easy reference.• Ensure proper handling of personal information by obtaining necessary signatures and adhering to privacy regulations.• Collaborate with on-site supervisors and agency directors to ensure smooth operations.• Follow detailed instructions provided for file management and scanning procedures.• Maintain accuracy and attention to detail when processing approximately 300–400 files across different locations.• Utilize software tools like SharePoint for file organization and access.• Troubleshoot and resolve any minor technical issues related to scanning equipment.• Ensure compliance with organizational policies and confidentiality requirements.
2026-04-22T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-04-22T00:00:00Z