13 Results for Medical Customer Service Specialist Jobs in Reading, PA

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Customer Service Specialist

Horsham, PA
onsite
Permanent / Full Time
37500 - 45000 USD / Yearly
We are looking for a Customer Service Specialist to support day-to-day client interactions while handling essential billing and account-related tasks in Horsham, Pennsylvania. This position combines customer support with administrative accounting work, making it ideal for someone who communicates clearly, stays organized, and manages detailed information with accuracy. The right candidate will help maintain positive customer relationships while ensuring invoices, payment records, and account documentation are processed efficiently. Responsibilities: • Respond to customer inquiries by phone and email, providing timely and attentive assistance with account and billing questions. • Enter and update customer and financial information in internal systems with a strong focus on accuracy and completeness. • Prepare, review, and process invoices to support efficient account maintenance and timely payment activity. • Assist with accounts receivable tasks, including tracking outstanding balances and documenting payment status. • Resolve routine service issues by researching account details and coordinating with internal teams when needed. • Maintain organized records of customer communications, invoices, and account activity for reporting and follow-up purposes. • Support administrative workflows related to customer accounts, ensuring information is current and properly documented.
2026-11-13T00:00:00Z

Patient Service Representative

Meadowbrook, PA
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a Patient Service Representative to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability. Responsibilities:<ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul>
2026-11-06T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Patient Service Rep to support patient registration and front-end service activities for a healthcare team in Blue Bell, PA. This Contract position focuses on delivering courteous patient support, coordinating appointment-related activities, and maintaining accurate records in a HIPAA-regulated setting. The ideal candidate is organized, responsive, and comfortable handling scheduling, documentation, and communication tasks in an onsite clinical environment. Responsibilities:• Welcome and assist patients with registration activities, ensuring demographic, insurance, and referral information is entered accurately and completely.• Coordinate patient appointments by managing calendars, confirming visit details, and adjusting schedules as needed to support clinic operations.• Respond to incoming calls, voicemail, and email inquiries with professionalism, routing messages promptly and providing clear follow-up information.• Maintain medical records and related documentation with strong attention to detail while following privacy and compliance standards.• Review required forms, submissions, and supporting materials to help keep patient files current and ready for care delivery.• Support clinical trial-related administrative tasks when applicable, including scheduling and document handling in accordance with established procedures.• Assist with coordination of required candidate screening and other visit preparation activities to help patients move smoothly through the care process.• Participate in training activities and apply updated procedures, modules, and workflow guidance to daily registration and service tasks.
2026-11-11T00:00:00Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-11-06T00:00:00Z

Customer Service Representative

Coopersburg, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul>
2026-10-29T00:00:00Z

Customer Service Representative

Lansdale, PA
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Pennsylvania. This contract opportunity is ideal for someone who enjoys helping customers, managing orders with accuracy, and supporting smooth communication across teams. The person in this role will handle service-related questions, process transactions efficiently, and help ensure each customer experience is attentive and responsive. Responsibilities:• Manage customer accounts by responding to questions, resolving service-related issues, and handling requests tied to products, services, and higher-volume or more complex accounts.• Enter and process customer orders promptly while maintaining a high level of accuracy and identifying opportunities to recommend additional products or services.• Review transaction details, update account information, and correct records as needed to keep internal data accurate and current.• Address customer concerns by following established service procedures and escalate matters that require deeper review to the appropriate internal teams.• Track orders throughout the full process from initial entry through final invoicing to support timely completion and customer satisfaction.• Work closely with sales and other departments to share product information and coordinate timely responses to customer needs.• Support inbound and outbound customer communication, including phone and office-based interactions, in a thorough and solutions-focused manner.
2026-11-13T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-11-10T00:00:00Z

Customer Service Representative

Lansdale, PA
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Lansdale, Pennsylvania in a Contract to Permanent role. This position is ideal for someone who enjoys helping customers, managing orders with precision, and working closely with internal teams to keep service levels high. The right candidate will bring strong communication skills, sound judgment, and the ability to handle multiple priorities in a fast-paced office environment. Responsibilities:• Manage customer accounts by responding to questions, resolving service needs, and supporting requests tied to complex products or high-volume accounts.• Enter and process customer orders accurately while identifying opportunities to recommend additional products or services that align with customer needs.• Review transaction details, update account information, and correct records to maintain accurate documentation within company systems.• Address customer issues using established service procedures and escalate matters to the appropriate internal teams when further review is needed.• Track orders throughout the full lifecycle, from initial entry through final invoicing, to ensure timely completion and visibility.• Partner with colleagues across departments to share product information, coordinate responses, and help deliver a smooth customer experience.• Handle inbound customer communication professionally and provide clear follow-up to support timely issue resolution.
2026-11-13T00:00:00Z

Customer Service Representative

Easton, PA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment. Key Responsibilities:<ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul>
2026-10-23T00:00:00Z

Contractor Connect - Claims Services Representative

Newark, DE
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a customer-focused Claims Services Representative to support claim-related inquiries and administrative processes for a long-term contract opportunity in Newark, Delaware. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can deliver dependable service to customers and internal partners. The role centers on handling claim documentation, providing timely updates, and helping ensure each case moves forward accurately and efficiently. Responsibilities:• Respond to customer and stakeholder questions regarding claim status, documentation, and next steps with professionalism and clarity.• Review incoming claim information for completeness and accuracy, and enter details into internal systems in a timely manner.• Coordinate with adjusters, service teams, and other internal partners to support the progress of active claims.• Maintain organized claim records by updating files, tracking communications, and documenting actions taken on each case.• Follow established procedures to process claim-related transactions and escalate issues that require additional review.• Communicate with claimants and relevant parties to obtain missing information and help prevent delays in resolution.• Monitor assigned workloads to ensure service standards are met while balancing multiple tasks effectively.
2026-10-29T00:00:00Z

Patient Registration

Philadelphia, PA
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a compassionate and detail-focused Patient Registration individual to support patient access services in the Greater Philadelphia Region. The Patient Registration position is a contract position within a healthcare setting, where you will help patients navigate insurance verification, authorization requirements, and registration-related questions. The Patient Registration role calls for strong communication, sound judgment, and a patient-centered approach to delivering accurate administrative support. What you get to do every single day:• Review insurance plans and confirm eligibility, benefits, and coverage details before services are provided.• Secure required prior approvals by coordinating with payers, provider offices, and clinical teams in a timely manner.• Manage incoming referrals and ensure supporting information is complete, accurate, and ready for processing.• Guide patients through financial discussions by explaining coverage details, potential out-of-pocket costs, and next steps.• Maintain precise records of verification outcomes, authorization status, and related patient account information.• Address insurance and access issues by researching discrepancies and identifying practical solutions.• Support patient registration and scheduling activities while delivering courteous, empathetic service at every interaction.
2026-11-03T00:00:00Z

Patient Registration

Philadelphia, PA
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a compassionate and detail-focused Patient Registration specialist to support patient access services in the Greater Philadelphia Region. This contract position plays an important role in confirming insurance eligibility, securing needed authorizations, coordinating referral-related documentation, and guiding patients through financial-related questions with professionalism and care. The ideal candidate brings strong administrative judgment, clear communication skills, and a patient-first approach within a healthcare setting. Here’s how you’ll contribute each day: • Confirm active insurance coverage and secure required pre-service approvals to help prevent delays in care.• Review referral information for completeness, coordinate necessary follow-up, and ensure supporting documentation is properly recorded.• Assist patients with registration-related questions and explain coverage or financial obligations in a clear, respectful manner.• Maintain accurate patient and payer information in the appropriate systems while documenting verification and authorization outcomes.• Investigate benefit or approval discrepancies, using sound judgment to address issues and escalate concerns when needed.• Support scheduling and front-end access workflows by helping align registration details with appointment and service requirements.
2026-11-03T00:00:00Z

13 results for Medical Customer Service Specialist in Reading, PA