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12 results for Medical Customer Service Specialist in Reading, PA

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-06-12T00:00:00Z

Client Experience Specialist

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client is seeking a customer-focused Client Experience Specialist who is passionate about delivering exceptional service. This role serves as the primary point of contact for customers and plays a key role in building positive client relationships. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer concerns accurately and professionally</li><li>Process orders and account updates</li><li>Document interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve the customer experience</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-06-22T00:00:00Z

Customer Service Representative

West Grove, PA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in Pennsylvania. This contract position supports daily customer interactions, order processing, and service-related follow-up while helping maintain accurate information across each request. The ideal candidate brings strong communication skills, a clear phone presence, and a careful approach to reviewing details in a fast-paced environment. Responsibilities:• Handle inbound customer inquiries by phone and provide clear, timely updates on orders and shipment status.• Enter customer orders accurately into the system and confirm information before processing.• Support claim documentation by gathering required details and completing service-related records.• Review incoming orders for accuracy, verify key information, and follow up when clarification is needed.• Respond to a steady volume of daily calls while delivering courteous and detail-focused customer support.• Work closely with a small team to keep customer requests organized and resolved efficiently.• Maintain complete and accurate files related to orders, claims, and customer communications.
2026-06-08T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-06-22T00:00:00Z

Medical Biller

York Haven, PA
onsite
Temporary / Contract
24 - 29 USD / Hourly
A growing healthcare organization is seeking a detail-oriented Medical Biller to join their team. This role is ideal for someone who enjoys working behind the scenes to ensure accurate billing, timely reimbursements, and smooth revenue cycle operations. Why Consider This Opportunity:<ul><li>Stable, in-demand role within the healthcare industry</li><li>Collaborative team environment</li><li>Opportunity to grow within billing or broader revenue cycle roles</li><li>Competitive compensation and benefits offered</li></ul>Key Responsibilities:<ul><li>Prepare and submit accurate medical claims to insurance companies (commercial, Medicare, Medicaid)</li><li>Review patient accounts for completeness and proper documentation</li><li>Follow up on outstanding claims, denials, and rejections to ensure timely payment</li><li>Post payments, adjustments, and reconcile accounts</li><li>Investigate and resolve billing discrepancies and errors</li><li>Communicate with insurance carriers regarding claim status and appeals</li><li>Work with internal teams to obtain missing or updated information</li><li>Maintain accurate billing records and ensure compliance with regulations</li><li>Support general administrative and revenue cycle functions as needed</li></ul>
2026-06-12T00:00:00Z

Medical Receptionist

Aston, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Job Summary We are seeking a professional and detail-oriented Medical Receptionist to support front desk operations in a busy healthcare office in Aston, Pennsylvania. This individual will serve as the first point of contact for patients and visitors, helping ensure a welcoming experience while managing scheduling, patient intake, and administrative support tasks. Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Check patients in and out for appointments</li><li>Collect and update patient demographic and insurance information</li><li>Verify insurance eligibility and obtain necessary authorizations when needed</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Process intake forms and other office documentation</li><li>Accept copays and process patient payments</li><li>Coordinate with clinical staff regarding patient flow and scheduling needs</li><li>Handle general administrative duties such as filing, scanning, faxing, and data entry</li><li>Ensure front office areas remain organized and compliant with office procedures</li></ul>
2026-06-16T00:00:00Z

Medical Data Entry Clerk

Philadelphia, PA
onsite
Temporary / Contract
18.2115 - 22 USD / Hourly
We are looking for a detail-oriented Medical Data Entry Clerk to support student health documentation activities located in the Greater Philadelphia Region. This Long-term contract position focuses on reviewing records, maintaining accurate data in health systems, and helping ensure students meet compliance requirements for academic and clinical participation. The ideal Medical Data Entry Clerk candidate is organized, responsive, and comfortable working with large volumes of sensitive information in a fast-paced office environment. What you get to do every single day:• Respond to student inquiries regarding required health forms, submissions, and outstanding documentation needs.• Examine incoming medical records for accuracy and completeness before preparing them for electronic filing.• Sort and categorize health documentation for entry and upload into designated recordkeeping systems.• Scan paper files and attach digital copies to the appropriate student accounts while maintaining record accuracy.• Enter key clinical and compliance details such as immunizations, screening results, physical exam dates, and expiration timelines into the system.• Generate and review reports to identify missing items, incomplete files, and data discrepancies requiring follow-up.• Communicate with clinical affiliates and internal teams to confirm compliance expectations and resolve documentation questions.• Support tracking of student, trainee, and rotation-related health clearance requirements across multiple academic programs.• Archive historical files by digitizing older records and preparing boxed materials for secure offsite storage.
2026-06-11T00:00:00Z

Call Center Representative

Allentown, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is partnering with a well-established organization seeking a reliable and customer-focused Call Center Representative to join their team. This position is fully onsite, requiring daily attendance at the office to support a high-volume call center environment. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Provide accurate information, resolve inquiries, and escalate issues when needed</li><li>Document all interactions in the company’s CRM or call tracking system</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Meet daily/weekly performance metrics (call volume, response time, etc.)</li><li>Collaborate with team members and supervisors to ensure smooth operations</li></ul>
2026-06-05T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-06-22T00:00:00Z

Job Information MDM Data Quality & Cleansing Specialist I...

Wayne, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented individual to support master data quality initiatives within a manufacturing environment. This long-term contract position focuses on improving the reliability, consistency, and completeness of critical data by investigating exceptions, correcting records, and applying established governance standards. The ideal candidate brings strong analytical skills, comfort working with structured data tools, and the ability to collaborate effectively with business and data stakeholders. Responsibilities: • Investigate records flagged through match and merge activities, determine the source of discrepancies, and complete corrections based on approved business rules. • Perform data cleanup activities across assigned domains, including standardizing values, removing duplicates, correcting formats, and validating key attributes. • Review resolved records to confirm survivorship outcomes are accurate and aligned with stewardship expectations and governance guidelines. • Analyze recurring data issues to identify underlying causes and recommend actions that reduce repeat exceptions. • Apply authorized mass updates and record corrections while following defined controls, documentation standards, and change procedures. • Track and review data quality metrics, exception queues, and reporting outputs to help maintain visibility into ongoing issues. • Partner with data stewards, governance teams, operations staff, and business stakeholders to resolve records that require functional input or policy interpretation. • Maintain clear documentation of remediation actions, decisions, and audit-ready support materials in accordance with compliance requirements.
2026-06-15T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-06-03T00:00:00Z