<p>Robert Halfs enterprise client is looking for an experienced Marketing Product Manager to lead the strategic direction of marketing technology products. In this role, you will be responsible for defining and prioritizing product roadmaps while ensuring an exceptional user experience for marketing tools. This is a long-term contract position based in Philadelphia, Pennsylvania.</p><p><br></p><p>Responsibilities:</p><ul><li>Define and own the marketing product roadmap for a new AI solution, ensuring alignment with company goals and customer needs.</li><li>Lead the creation of a new solution by outlining critical product features, customer journey flows, and configurable options for diverse client profiles.</li><li>Collaborate with internal marketing stakeholders and external vendors to co-develop a seamless onboarding experience leveraging AI to reduce customer setup effort.</li><li>Transition into supporting engineering alignment by contributing to the documentation and refining the scope for technical execution.</li><li>Partner with engineering teams to validate product feasibility, define priorities, and assist with pilot deployment planning.</li><li>Drive strategic thinking and clarity in ambiguous environments, ensuring consistent progress toward key milestones.</li><li>Serve as an advocate for end-user experience, ensuring marketing technology products deliver intuitive and impactful benefits for customers.</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Are you someone passionate about working with community-based organizations and creating programs that make a meaningful impact in the lives of others? We’re searching for a talented and organized professional to oversee the implementation and management of programs aimed at assisting individuals and families facing economic challenges. This role combines program management, collaboration with community organizations, and regulatory compliance to deliver critical services to those in need.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Program Leadership:</strong> Direct all aspects of utility-focused customer assistance initiatives, including planning, execution, and communication, while ensuring compliance with regulatory requirements.</li><li><strong>Community Partnership:</strong> Act as the primary point of contact with community-based organizations, managing contracts and providing training to caseworkers to ensure successful delivery of services.</li><li><strong>Performance & Budget Management:</strong> Oversee budget allocation and program goals, monitor resources, and ensure expenditures and productivity align with organizational and regulatory objectives.</li><li><strong>Training Coordination:</strong> Provide training to internal staff, contractors, and caseworkers involved in program delivery, ensuring they are equipped with necessary skills and knowledge.</li><li><strong>Process Improvement:</strong> Collaborate across departments to identify opportunities for operational improvements and implement technological solutions that enhance program delivery and reporting.</li><li><strong>Marketing & Outreach:</strong> Design and execute marketing initiatives to raise awareness of programs and services among target audiences.</li><li><strong>Data Compliance:</strong> Manage and report program progress both internally and externally, adhering to regulatory requirements and organizational standards.</li></ul>
<p>We are looking for an experienced Product Marketing Manager to lead the strategic development and execution of marketing initiatives for B2B banking products. This role involves driving product positioning, market segmentation, and lifecycle management to ensure successful product launches and sustained market growth. The ideal candidate will have a strong background in product management and marketing, coupled with expertise in developing strategies that resonate with target audiences. B2B banking product specific experience is required. This position is 3 days per week in the office. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement marketing strategies for B2B banking products, focusing on positioning, pricing, and segmentation.</p><p>• Manage the complete product lifecycle, from ideation to launch and ongoing market performance.</p><p>• Collaborate with cross-functional teams to design and execute new product development and implementation plans.</p><p>• Conduct market research to identify customer needs and emerging trends, ensuring products remain competitive.</p><p>• Lead the creation of compelling marketing content to support product launches and campaigns.</p><p>• Monitor and analyze product performance metrics to refine strategies and optimize results.</p><p>• Partner with sales teams to align product marketing strategies with business objectives and drive revenue growth.</p><p>• Coordinate product launch efforts, ensuring all aspects of the rollout are executed seamlessly.</p><p>• Develop and maintain strong relationships with stakeholders to ensure clear communication and alignment.</p><p>• Provide insights and recommendations to senior leadership based on market analysis and competitive positioning.</p>
<p>We are looking for an experienced Omnichannel Marketing Manager to lead and execute demand generation strategies while driving growth through innovative campaigns. This role involves designing and managing omnichannel marketing initiatives to enhance brand visibility and audience engagement. The position offers an opportunity to work on cutting-edge paid media strategies and audience segmentation. This role requires HCP audience experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive growth marketing strategies to drive demand generation.</p><p>• Manage and optimize omnichannel campaigns, ensuring alignment with brand objectives.</p><p>• Oversee paid media initiatives, including paid social and paid search, to maximize ROI</p><p>• Support lead generation and nurture campaigns targeting pharma brand marketers, media agencies, and omnichannel strategists</p><p>• Develop and execute acquisition strategies that align with audience segmentation, content consumption trends, and specialty focus</p><p>• Build and optimize onboarding flows and lifecycle journeys that drive repeat visits, registration, and engagement</p><p>• Utilize audience segmentation techniques to create targeted and impactful campaigns.</p><p>• Monitor and analyze campaign performance to identify trends and enhance effectiveness.</p><p>• Collaborate with cross-functional teams to align marketing efforts with overall business goals.</p><p>• Leverage automation tools to streamline campaign workflows and improve efficiency.</p><p>• Conduct thorough market research to identify opportunities for audience engagement.</p><p>• Optimize email marketing campaigns and Google Ads for better reach and conversions.</p><p>• Continuously refine strategies based on data insights and analytics.</p>
<p>We are looking for a dynamic Service Manager to lead and oversee the operations of our service department in Nazareth, Pennsylvania. This role is ideal for an experienced individual passionate about delivering exceptional service, managing teams, and strengthening customer relationships. As a key leader, you will ensure the department runs smoothly, efficiently, and aligns with organizational goals.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Lead and inspire a team of service technicians and support staff, fostering a culture of collaboration and excellence.</p><p>• Manage daily operations within the service department to ensure timely and high-quality maintenance and repairs.</p><p>• Build and maintain strong customer relationships by addressing their needs and ensuring satisfaction with service delivery.</p><p>• Analyze and monitor performance metrics such as productivity, turnaround times, and profitability to drive improvements.</p><p>• Oversee scheduling, resource allocation, and workflow optimization to enhance department efficiency.</p><p>• Collaborate with sales and parts teams to deliver value-added services and drive revenue growth.</p><p>• Enforce compliance with safety protocols, company policies, and manufacturer standards.</p><p>• Identify and implement process improvements to reduce costs and elevate service capabilities.</p><p><br></p>
We are looking for a skilled Marketing Manager II to join our team in Philadelphia, Pennsylvania. This long-term contract position offers an exciting opportunity to lead marketing initiatives across various channels and drive impactful campaigns. The ideal candidate will excel in coordinating strategies, managing budgets, and collaborating with vendors to deliver exceptional results.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing plans across multiple platforms, including direct mail, paid media, and offline channels.<br>• Coordinate with vendors and service providers to ensure seamless implementation of marketing programs and promotional events.<br>• Manage budgets and expense accounts, ensuring adherence to financial guidelines while maximizing campaign effectiveness.<br>• Lead the creation and execution of lead generation campaigns, leveraging cross-channel tactics to achieve business objectives.<br>• Provide ongoing support for mobile app marketing initiatives and other technical projects.<br>• Oversee program management activities, ensuring alignment with strategic goals and timelines.<br>• Collaborate with internal teams to integrate sales, marketing, and technical support efforts for cohesive results.<br>• Monitor and analyze campaign performance metrics to optimize future strategies and drive growth.<br>• Plan and execute promotional events that enhance brand visibility and engage target audiences.<br>• Work closely with stakeholders to refine marketing tactics and adapt to evolving business needs.
<p>Robert Half is on the hunt for a Consulting Assistant who can bring a dynamic energy to our dynamic client's team. We value positivity, problem-solving skills and meticulous attention to detail. If you're hard-working, organized and compassionate, looking for an entry-level opportunity where you can make an actual impact in workplaces nationwide, this could be for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide day-to-day administrative and project support to a team of consultants, ensuring smooth operations.</li><li>Create impactful PowerPoint presentations for executive-level audiences.</li><li>Document detailed notes during client meetings to capture key insights and action items.</li><li>Collaborate with consultants to develop reports, such as focus group summaries, executive summaries, and data analyses.</li><li>Accompany Senior Consultants on client visits, with travel required up to 15% of the time.</li><li>Engage in cross-functional training across departments, including sales, marketing, and consulting, to broaden expertise.</li></ul>
<p>Our client is offering an exciting opportunity for a Credit Risk Manager in Wilmington, Delaware, United States. This role is in the finance industry, with a focus on managing credit risk and driving performance outcomes. The Credit Risk Manager will play a crucial role in overseeing credit review, policy development, credit approvals, and portfolio monitoring to identify credit migration.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate credit risk using credit scoring models, behavioral data, and macroeconomic factors.</p><p>• Collaborate with collections and servicing teams to enhance loss recovery and minimize charge-offs, defaults, and delinquencies.</p><p>• Oversee the development of real-time credit risk reporting tools and dashboards for proactive risk monitoring and decision-making.</p><p>• Implement strategies to prevent loss specific to the subprime cardholder base, including credit limits, fee structures, and collection practices.</p><p>• Conduct stress testing and scenario analyses to assess risks under various economic conditions and customer behavior models.</p><p>• Lead a team of credit risk professionals, fostering a culture of excellence, collaboration, and continuous improvement.</p><p>• Work closely with marketing, data science, operations, compliance, and legal teams to ensure alignment on credit risk strategies and regulatory compliance.</p><p>• Conduct regular audits of credit risk policies, processes, and portfolio performance to ensure adherence to internal and regulatory standards.</p><p><br></p>
<p><strong>Project Manager </strong></p><p> </p><p>A client of ours is looking for a Project Manager for a contract role. This role is responsible for managing initiatives from concept approval through to manufacturing and launch. The ideal candidate will be skilled at coordinating cross-functional teams, ensuring financial and operational targets are met, and maintaining alignment with our stage-gate process.</p><p><br></p><p><strong>Responsibilities of Project Manager </strong></p><ul><li>Manage multiple projects simultaneously, overseeing timelines, budgets, risks, and deliverables.</li><li>Partner with cross-functional teams (R& D, Marketing, Quality, Supply Chain, Finance, and Business Units) as well as external stakeholders to drive project success.</li><li>Lead project team meetings to ensure task completion, remove roadblocks, and escalate issues when needed.</li><li>Ensure accuracy and completeness of innovation information throughout the Stage-Gate process.</li><li>Coordinate and present platform and project reviews for project teams and senior leadership.</li><li>Monitor project financials to ensure performance against set targets.</li><li>Develop and maintain project timelines, risk assessments, and status reports.</li><li>Prepare and submit stage-gate documentation for approval.</li><li>Support portfolio reviews and business reviews with data, insights, and updates.</li><li>Contribute to the continuous improvement of project management tools, processes, and templates.</li><li>Help drive adoption of global innovation standards, methodologies, and processes across the organization.</li><li>Provide clear visibility, analysis, and reporting of project progress to senior leadership.</li></ul><p><br></p>
<p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
<p><strong>Quality Engineer</strong> role with excellent growth potential</p><ul><li>Manage the quality management system, ensuring policy implementation and maintenance and reporting to plant leadership.</li><li>Lead corrective action processes to focus on significant improvement opportunities and ensure timeliness, implementation, and effectiveness.</li><li>Communicate with customers, leadership, sales, marketing, and customer services to resolve quality complaints and returned goods issues.</li><li><strong>Facilitate the development </strong>of procedures and instructions to meet <strong>ISO-9001</strong> standards and business objectives to improve products and processes standardization; minimize errors, delays, and costs; and prevent defects at all stages of the manufacturing process.</li><li>Create and maintain quality information systems and surveys to track and report key quality KPI's to support maintenance of ISO-9001 standards and business objectives. Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.</li><li>Review internal and external quality standards to ensure manufactured products meet and exceed company, ISO-9001, government, and customer expectations.</li><li><strong>Lead projects to improve and maintain the quality management system</strong>, driving quality standards for in-process and finished goods products and materials.</li><li>Maintain quality system documentation, notifying management and associates of issues and revisions affecting them and maintaining record-keeping compliance.</li><li>Provide training and guidance to associates at all levels.</li><li>Serve as ISO-9001 lead auditor, managing the internal quality audit function to balance compliance needs with value-added activities. Maintain audit records including schedules, checklists, reports, corrective action requests, and auditor qualifications.</li><li>Perform other duties as requested, directed, or assigned.</li></ul><p><br></p>
We are looking for a skilled Salesforce Marketing Cloud Developer to join our team in Fort Washington, Pennsylvania, on a long-term contract basis. As part of a dynamic organization in the Real Estate & Property industry, you will play a key role in creating and managing marketing solutions that drive business growth. This position offers an exciting opportunity to collaborate with cross-functional teams and utilize cutting-edge technology to deliver impactful digital campaigns.<br><br>Responsibilities:<br>• Design and manage multi-channel customer journeys using Journey Builder to optimize engagement.<br>• Implement event-based communications such as triggered sends and transactional messaging.<br>• Develop and customize dynamic content using AMPscript and personalization techniques.<br>• Build reusable templates and modular components in Content Builder for streamlined campaign creation.<br>• Work closely with data teams to ensure seamless integration and synchronization of information.<br>• Conduct thorough quality assurance testing and execute A/B tests to refine campaign effectiveness.<br>• Monitor campaign performance metrics and recommend improvements based on data insights.<br>• Partner with technical and design teams to translate business requirements into scalable solutions.<br>• Document code, configurations, and deployment processes to maintain operational clarity.<br>• Utilize tracking and analytics tools to measure campaign success and user behavior.
<p>Our client, a 100+ year old company in central Montgomery County is looking for a highly motivated Director of Finance specializing in FP& A and Sales Finance to join our dynamic team in the Lansdale, Pennsylvania area. In this leadership role, you will spearhead pricing strategies, trade planning, and financial analysis to drive profitability and strengthen market competitiveness. With a focus on collaboration and innovation, you will have the opportunity to shape the financial direction of the organization while mentoring a dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of pricing strategies across all sales channels, ensuring alignment with market trends and organizational goals.</p><p>• Manage annual budgeting, quarterly forecasting, and long-term financial planning, incorporating market and commodity data to optimize financial outcomes.</p><p>• Oversee trade and promotional planning, including new product pricing models and compliance with established pricing guidelines.</p><p>• Analyze gross margins and provide actionable insights to senior leadership to support informed decision-making.</p><p>• Identify financial risks and opportunities, leveraging data to enhance business performance and strategic direction.</p><p>• Mentor and develop a team of four direct reports, fostering collaboration, growth, and high performance.</p><p>• Collaborate with Sales, Marketing, and Product teams to ensure seamless execution of pricing and trade strategies.</p><p>• Ensure adherence to financial planning and analysis processes while driving continuous improvements in efficiency.</p><p>• Utilize ERP systems and tools, such as SAP, to streamline financial processes and reporting.</p><p>• Support brand and marketing promotions by aligning financial strategies with organizational objectives.</p>
<p>Robert Half is looking for a Revenue Manager to take charge of strategic pricing initiatives that drive rental income and maximize property performance. This Revenue Manager role requires an individual with strong attention to detail who can analyze market trends, forecast revenue, and implement competitive pricing strategies. As a key collaborator across departments, the Revenue Manager ensures alignment between Asset Management, Operations, and Property Management to achieve business objectives.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and modify pricing strategies based on current market conditions and trends using specialized revenue tools.</li><li>Analyze competitive rent data and economic indicators to optimize pricing decisions.</li><li>Evaluate performance metrics to determine the effectiveness of pricing actions and project future outcomes.</li><li>Facilitate weekly regional pricing calls to review and adjust strategies.</li><li>Organize monthly renewal discussions, including setting pricing parameters and evaluating upcoming offers.</li><li>Conduct quarterly competitive reviews to refine positioning and ensure weights within pricing systems are accurate.</li><li>Serve as the primary point of coordination between Asset Management, Operations, and Property Management to ensure unified pricing execution.</li><li>Educate teams on pricing tools, strategies, and implementation methods.</li></ul><p><br></p>
<p>We are looking for an experienced and proactive Logistics Coordinator to join our team! In this position, you will play a critical role in managing product samples, coordinating shipments, and ensuring smooth communication between internal departments and external vendors. This opportunity is ideal for individuals who thrive in fast-paced environments and have a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate shipments and deliveries for internal teams, customers, and stakeholders, including preparing necessary documentation and resolving transit issues.</p><p>• Act as a communication bridge between internal teams such as sales, marketing, and product development, and external vendors including logistics providers.</p><p>• Maintain optimal inventory levels for samples, implementing strategies to minimize waste and ensure proper rotation.</p><p>• Process claims and check documentation efficiently, ensuring all records are accurate and up-to-date.</p><p>• Utilize SAP software to manage order entry and streamline logistics operations.</p><p>• Identify opportunities to enhance sample management processes and implement improvements as needed.</p>
<p>We are looking for a skilled Programmatic Advertising Specialist to join our team on a long-term contract basis in Fort Washington, Pennsylvania. This role is ideal for a programmatic advertising specialist who thrives in managing digital campaigns across a variety of platforms and technologies. With a focus on delivering impactful results, you will also mentor less experienced team members while contributing to the success of our programmatic advertising operations.</p><p><br></p><p>Responsibilities:</p><p>• Set up, launch, and optimize programmatic advertising campaigns across display, video, native, and audience-based targeting channels.</p><p>• Monitor campaign performance to ensure delivery aligns with client KPIs and troubleshoot any trafficking or delivery issues.</p><p>• Perform audience analyses to identify targetable segments and estimate inventory for incoming proposals.</p><p>• Analyze campaign performance data and develop post-campaign reports with actionable insights and recommendations.</p><p>• Train and guide less experienced team members on workflows, campaign optimizations, and reporting processes.</p><p>• Collaborate with client services, marketing, and editorial teams to ensure campaign objectives align with placements.</p><p>• Provide technical support for program and creative troubleshooting to maintain seamless cross-team operations.</p><p>• Share best practices in bidding strategies, audience targeting, and creative testing to enhance campaign effectiveness.</p>
<p>Robert Half has a client seeking a part-time Social Media Consultant with strong writing skills to elevate its digital presence. This position will be 20 hours per week and onsite in Philadelphia, PA. </p><p> </p><p>Key responsibilities include:</p><ul><li>Create and schedule engaging posts for primarily LinkedIn and Instagram</li><li>Assist in updating the company website</li><li>Evaluate and refine the existing social media plan</li><li>Help develop and execute social media strategies </li><li>Stay up to date with best practices for social media content creation and campaign management</li></ul>
<p>We are looking for a talented Communication Specialist to join our team in Plymouth Meeting, Pennsylvania. This position is ideal for someone who excels in developing clear, engaging, and accurate content. The role requires strong attention to detail and the ability to effectively manage multiple projects while delivering high-quality results. Industry experience in the benefits administration, HR communications, or actuarial communications is required. This position is 5 days per week in office. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams to revise and maintain employee benefit materials for client funds</p><p>• Ensure all documentation accurately reflects the specific benefit offerings of each client, including complex structures</p><p>• Audit and update plan content to ensure compliance with regulations and clarity for employees</p><p>• Draft and edit compelling content for monthly health initiative newsletters</p><p>• Develop and refine open enrollment materials, ensuring they are user-friendly and consistent</p><p>• Organize and optimize the company’s letter library to streamline communication processes</p>
