<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a detail-oriented Client Intake Specialist to join our team in Wilmington, Delaware. In this long-term contract role, you will play a pivotal part in managing client communication, legal documentation, and case preparation processes. This position demands exceptional organizational skills, a proactive approach to deadlines, and the ability to work collaboratively with various teams.<br><br>Responsibilities:<br>• Respond promptly to client inquiries and provide attentive assistance.<br>• Coordinate and track client correspondence, ensuring consistent and accurate communication.<br>• Order, review, and maintain client medical records to compile evidence required for cases.<br>• Manage and track critical client deadlines, including statutes of limitations and discovery timelines.<br>• Prepare and respond to discovery requests, including interrogatories, Plaintiff Fact Sheets, and related forms.<br>• Collaborate with the Client Service Specialist team to support efficient client management.<br>• Work closely with the litigation team to ensure that client files meet filing and trial requirements.<br>• Conduct legal research using tools such as Westlaw, LexisNexis, and public-access resources.<br>• Utilize Microsoft Word and Excel for project management and documentation.<br>• Ensure compliance with all discovery deadlines and address any deficiencies effectively.
