<p><strong>Marketing Automation Manager</strong></p><p><br></p><p> <strong>Position Summary</strong></p><p>The Marketing Automation Manager is responsible for developing, executing, and optimizing automated marketing campaigns that drive engagement, nurture leads, and support revenue goals. This role requires a balance of strategic thinking and hands-on technical expertise within marketing automation platforms such as HubSpot, Marketo, Pardot, or Eloqua. The ideal candidate will have a strong analytical mindset, a deep understanding of the buyer journey, and the ability to align automation initiatives with broader marketing and sales objectives.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and manage automated marketing workflows, email campaigns, and lead nurturing programs.</li><li>Maintain and optimize marketing automation platforms and ensure integration with CRM systems (e.g., Salesforce).</li><li>Develop audience segmentation strategies and personalize campaign content to maximize engagement and conversion.</li><li>Collaborate with content, digital, and sales teams to align campaigns with overall business goals.</li><li>Track and analyze campaign performance metrics (CTR, conversion rate, lead scoring, etc.) to inform continuous improvement.</li><li>Ensure data hygiene and compliance with data privacy laws (GDPR, CAN-SPAM, etc.).</li><li>Support lead management processes, including scoring, routing, and reporting.</li><li>Test and iterate on workflows, messaging, and timing to improve automation effectiveness.</li><li>Train team members and stakeholders on marketing automation best practices.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
<p>Robert Half is seeking a detail-oriented and client-focused <b>Bookkeeper </b>to join a well-established bookkeeping firm that offers a collaborative team and a low-stress work environment. This is an excellent <strong>temp-to-hire</strong> opportunity for someone who enjoys variety in their workday and thrives in a client-facing role.</p><p><br></p><p>The Bookkeeper will support multiple clients by managing daily accounting operations—including A/P, A/R, payroll, and month-end close—while maintaining a high level of accuracy and professionalism. This position requires strong communication skills and the ability to manage multiple priorities in a friendly, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily <strong>accounts payable</strong>, <strong>accounts receivable/invoicing</strong>, and <strong>banking</strong> for multiple clients.</li><li>Ensure accurate and timely processing of daily financial transactions.</li><li>Post journal entries to balance sheet and income statement according to established routines.</li><li>Maintain and reconcile balance sheet accounts on a weekly and monthly basis.</li><li>Conduct daily posting and downloads for bank and credit card accounts.</li><li>Process client payroll with third-party vendors and reconcile quarterly payroll filings.</li><li>Utilize and monitor third-party fintech applications.</li><li>Prepare and file sales and use tax returns, as needed.</li><li>Lead and participate in client calls, delivering exceptional customer service.</li><li>Review and manage the month-end close process.</li><li>Support budgeting and forecasting activities.</li><li>Assist with occasional special projects and other assigned duties.</li></ul>
<p><br></p><p><strong>Overview:</strong></p><p> A dynamic and highly organized Executive Assistant is needed to provide comprehensive administrative support to multiple senior-level executives. The ideal candidate will have extensive experience supporting leadership teams in fast-paced environments and demonstrate exceptional judgment, discretion, and communication skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide comprehensive administrative and executive-level support to multiple leaders.</li><li>Manage complex Outlook inboxes, calendars, and task lists, prioritizing and resolving scheduling conflicts with minimal guidance.</li><li>Coordinate domestic and international travel arrangements, meetings, and events, ensuring all logistics and materials are prepared in advance.</li><li>Process and reconcile expense reports, assist with purchase orders, invoice management, and tracking of departmental budgets.</li><li>Anticipate needs and proactively manage priorities to ensure executives are well-prepared for all engagements.</li><li>Maintain organized and up-to-date records, contact lists, files, and internal communications.</li><li>Assist with planning and execution of internal events, team off-sites, and professional gatherings.</li><li>Perform additional administrative duties and special projects as assigned.</li></ul><p><br></p>
