We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. This is a Contract to permanent position, offering the chance to grow within a reputable organization in the wholesale distribution industry. The role involves providing outstanding customer support while contributing to team goals in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries with efficiency and ensure a positive experience.<br>• Process product orders accurately and maintain detailed records in the system.<br>• Identify customer needs related to equipment or services and provide appropriate solutions.<br>• Make outbound calls to assist customers and address their concerns.<br>• Collaborate with team members to meet key performance indicators and achieve sales targets.<br>• Learn and adapt to new systems and tools to enhance customer interactions.<br>• Provide consultative support to customers to guide them in selecting suitable products or services.<br>• Participate in training sessions to stay updated on company offerings and procedures.<br>• Maintain a business casual appearance and uphold a focused demeanor during all interactions.
<p><strong>Ecommerce Manager</strong></p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced and results-driven <strong>Ecommerce Manager</strong> to oversee the day-to-day operations and growth of our online sales channels. This role is responsible for managing the digital storefront, optimizing the customer experience, and driving online revenue through strategic merchandising, marketing, and data-driven decision-making. The ideal candidate combines strong business acumen with technical expertise in ecommerce platforms and digital marketing.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of the ecommerce business including website operations, product listings, promotions, and fulfillment coordination.</li><li>Develop and execute ecommerce strategies to drive traffic, conversion, and average order value.</li><li>Collaborate with marketing, design, and product teams to ensure a seamless and engaging online shopping experience.</li><li>Oversee website content, product photography, and merchandising to maintain brand standards and accuracy.</li><li>Analyze performance metrics such as sales, conversion rates, bounce rates, and customer acquisition costs to identify opportunities for optimization.</li><li>Manage relationships with ecommerce vendors, platforms, and third-party service providers.</li><li>Implement SEO, SEM, and email marketing initiatives to enhance visibility and drive traffic.</li><li>Ensure a smooth checkout experience and identify opportunities to improve site speed, UX, and customer retention.</li><li>Stay informed on ecommerce trends, technologies, and best practices.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
<p>Robert Half is seeking a detail-oriented and client-focused <b>Bookkeeper </b>to join a well-established bookkeeping firm that offers a collaborative team and a low-stress work environment. This is an excellent <strong>temp-to-hire</strong> opportunity for someone who enjoys variety in their workday and thrives in a client-facing role.</p><p><br></p><p>The Bookkeeper will support multiple clients by managing daily accounting operations—including A/P, A/R, payroll, and month-end close—while maintaining a high level of accuracy and professionalism. This position requires strong communication skills and the ability to manage multiple priorities in a friendly, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily <strong>accounts payable</strong>, <strong>accounts receivable/invoicing</strong>, and <strong>banking</strong> for multiple clients.</li><li>Ensure accurate and timely processing of daily financial transactions.</li><li>Post journal entries to balance sheet and income statement according to established routines.</li><li>Maintain and reconcile balance sheet accounts on a weekly and monthly basis.</li><li>Conduct daily posting and downloads for bank and credit card accounts.</li><li>Process client payroll with third-party vendors and reconcile quarterly payroll filings.</li><li>Utilize and monitor third-party fintech applications.</li><li>Prepare and file sales and use tax returns, as needed.</li><li>Lead and participate in client calls, delivering exceptional customer service.</li><li>Review and manage the month-end close process.</li><li>Support budgeting and forecasting activities.</li><li>Assist with occasional special projects and other assigned duties.</li></ul>
<p><strong>Marketing Analyst</strong></p><p> </p><p><strong>Overview</strong></p><p>We are seeking a data-driven and detail-oriented <strong>Marketing Analyst</strong> to join our team. This role is responsible for analyzing marketing performance, identifying trends, and providing insights that guide strategic decisions. The ideal candidate is skilled in translating complex data into actionable recommendations that improve campaign performance, audience engagement, and overall ROI.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Collect, analyze, and interpret data from multiple marketing channels (digital, email, social media, paid media, CRM, etc.).</li><li>Measure and report on campaign performance and key marketing metrics such as conversion rates, customer acquisition cost, and lifetime value.</li><li>Provide insights and recommendations to optimize marketing strategies, targeting, and spend allocation.</li><li>Develop dashboards and visual reports to communicate findings to marketing and leadership teams.</li><li>Support A/B testing, audience segmentation, and market research initiatives.</li><li>Collaborate with cross-functional teams including marketing, sales, and finance to align data insights with business objectives.</li><li>Monitor market trends and competitive performance to identify opportunities for growth.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a detail-oriented and analytical <strong>Market Research Analyst</strong> to support data-driven decision-making across our organization. This role is responsible for gathering and interpreting market data, identifying trends, and delivering actionable insights to inform marketing, product development, and business strategy. The ideal candidate has strong research skills, a passion for understanding consumer behavior, and the ability to translate complex data into clear, strategic recommendations.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct primary and secondary research to assess market conditions, customer preferences, and competitive positioning.</li><li>Analyze quantitative and qualitative data to identify opportunities, risks, and emerging trends.</li><li>Prepare detailed reports, dashboards, and presentations summarizing findings for internal stakeholders.</li><li>Collaborate with marketing, product, and sales teams to align insights with business goals.</li><li>Monitor industry developments and track competitor activities to inform go-to-market strategies.</li><li>Design and manage surveys, focus groups, and other research studies.</li><li>Interpret statistical data using tools such as Excel, SPSS, or other analytics software.</li><li>Support forecasting and business planning with data-driven insights.</li></ul><p><br></p>
We are looking for an experienced Buyer to join our team in Holly Springs, North Carolina. In this Contract-to-Permanent position, you will play a key role in managing purchasing activities, ensuring efficient supply chain operations, and maintaining strong vendor relationships. This is an exciting opportunity to contribute to a collaborative and fast-paced environment while delivering impactful solutions.<br><br>Responsibilities:<br>• Handle purchasing operations, including sourcing materials and negotiating contracts to secure favorable terms.<br>• Collaborate with the supply chain team to optimize inventory levels and ensure timely procurement.<br>• Utilize Excel tools, such as pivot tables and lookups, to analyze purchasing data and make informed decisions.<br>• Maintain strong relationships with vendors to ensure consistent quality and reliability of supplied goods.<br>• Coordinate with demand planners and sourcing specialists to align purchasing strategies with business goals.<br>• Evaluate supplier performance, addressing issues and implementing improvements when necessary.<br>• Prepare and deliver proposals to management, showcasing confidence and thorough analysis.<br>• Work closely with the distribution facility team to support pick, pack, and ship operations.<br>• Ensure compliance with company policies and industry standards in all purchasing activities.<br>• Contribute to a collaborative work environment by sharing insights and driving process improvements.
We are looking for a Contracts Administrator to join our team in Cary, North Carolina. This contract position requires a detail-oriented individual to manage and process various agreements, including license contracts and NDAs, while supporting procurement operations. The ideal candidate will thrive in a collaborative environment and demonstrate strong organizational and analytical skills.<br><br>Responsibilities:<br>• Support the deal desk by managing and processing contracts, including license agreements and non-disclosure agreements.<br>• Collaborate with the procurement team to ensure all contract-related tasks are completed efficiently.<br>• Enter and maintain accurate data related to contracts in relevant systems.<br>• Ensure compliance with company policies and procedures during contract processing.<br>• Modify and draft contracts as necessary to meet organizational needs.<br>• Analyze contract terms and conditions to identify potential risks or areas for improvement.<br>• Communicate effectively with internal teams and attorneys to address contract-related inquiries.<br>• Participate in weekly team meetings and maintain regular communication through Slack.<br>• Maintain a thorough and inquisitive approach to ensure all contract details are accurate.<br>• Adapt to flexible work hours while ensuring timely completion of tasks.
