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10 results for Customer Service Manager in Raleigh, NC

Accounts Receivable/Collections Analyst
  • Raleigh, NC
  • onsite
  • Permanent
  • 60000.00 - 63000.00 USD / Yearly
  • <p>Robert Half has partnered with a growing stable construction company in Raleigh to assist them in hiring an experienced AR/Collections Specialist. To be considered for this permanent position, the successful applicant will have project base collections experience in the construction, architecture. contracting or engineering industry. In this role, you will focus on managing accounts receivable, driving collections efforts, and ensuring accurate financial reporting. This position is ideal for someone with strong analytical skills and a passion for optimizing processes. This company offers a very flexible hybrid schedule that allows almost a fully remote work situation. Job candidates must reside in North Carolina to be considered for this permanent AR/Collections Specialist position. </p><p><br></p><p>Responsibilities:</p><p>• Lead collections efforts to recover overdue payments, collaborating with internal teams to ensure timely resolution.</p><p>• Prepare and reconcile accounts receivable aging reports and other financial documents to align with the general ledger.</p><p>• Develop and monitor key performance indicators (KPIs) related to collections and accounts receivable to assess and improve efficiency.</p><p>• Process incoming cash and check payments using a paperless system, ensuring accurate and prompt recording of transactions.</p><p>• Investigate and resolve issues related to unapplied cash, ensuring proper allocation to client invoices.</p><p>• Support month-end reporting processes, including generating and reconciling financial reports.</p><p>• Optimize shared services accounts receivable processes to enhance performance and streamline workflows.</p><p>• Maintain accurate financial records and dashboards to provide clear visibility into accounts receivable metrics.</p><p>• Collaborate with other departments to address billing discrepancies and improve client communication.</p><p>• Ensure compliance with company policies and industry standards in all accounts receivable activities.</p>
  • 2025-08-28T17:58:48Z
Patient Service Representative
  • Clayton, NC
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Patient Service Representative to join our team on a contract basis in Clayton, North Carolina. In this role, you will play a vital part in ensuring a seamless experience for patients by managing scheduling, registration, and addressing inquiries with professionalism. This is an excellent opportunity to contribute to a healthcare environment where patient care and satisfaction are the top priorities.<br><br>Responsibilities:<br>• Coordinate patient scheduling to optimize appointment availability and minimize wait times.<br>• Assist patients with inquiries, providing clear and compassionate communication to address their needs.<br>• Handle patient registration, ensuring accurate entry of personal and medical information into the system.<br>• Deliver exceptional customer service in a call center environment, responding to calls promptly and effectively.<br>• Support patients in navigating healthcare processes, including appointments and services.<br>• Maintain confidentiality and adhere to all healthcare regulations and standards.<br>• Work collaboratively with medical and administrative staff to ensure a positive patient experience.<br>• Troubleshoot scheduling conflicts and resolve issues with efficiency and care.<br>• Provide patients with information about available services, appointments, and follow-up procedures.
  • 2025-08-25T15:18:55Z
Administrative Assistant
  • Durham 27707, NC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to support our team in Durham, North Carolina. This contract position involves performing a variety of administrative tasks, including data entry, scheduling, and customer service. The role offers an opportunity to contribute to the efficient operation of a dynamic office environment.<br><br>Responsibilities:<br>• Maintain accurate and organized records to ensure seamless access to information.<br>• Handle inbound calls professionally and deliver exceptional customer service.<br>• Perform precise data entry tasks to support office operations.<br>• Utilize Microsoft Office tools, including Excel and Outlook, for efficient task completion.<br>• Schedule appointments and coordinate calendars for team members.<br>• Assist with general office functions and provide administrative support as needed.<br>• Contribute to administrative management tasks to enhance productivity.<br>• Manage filing duties to keep documents organized and accessible.<br>• Offer ad-hoc administrative support to address immediate office needs.
  • 2025-08-19T15:53:44Z
Administrative Assistant
  • Raleigh, NC
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis. In this role, you will provide vital support to ensure the smooth operation of our office in Raleigh, North Carolina. The ideal candidate will have strong organizational skills, a focused demeanor, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Manage incoming calls, ensuring a polite and courteous response to inquiries.<br>• Perform accurate data entry and maintain organized records for easy access.<br>• Coordinate and schedule meetings, including preparing necessary materials and agendas.<br>• Support daily office operations by handling administrative tasks and maintaining a clean, organized workspace.<br>• Create and manage social media content to align with company objectives and enhance online presence.<br>• Serve as the first point of contact by welcoming visitors and providing assistance as needed.<br>• Assist with receptionist duties, including managing calendars and scheduling appointments.<br>• Maintain effective communication with team members and external stakeholders to ensure smooth workflows.
  • 2025-08-12T18:23:53Z
Systems Engineer
  • Chapel Hill, NC
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • We are looking for a skilled Systems Engineer to join our team in Chapel Hill, North Carolina. This role requires someone who excels in managing IT systems and maintaining high-quality client relationships. The ideal candidate will bring technical expertise, strong communication abilities, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Provide Tier 3 technical support for IT systems, ensuring timely resolution of complex issues.<br>• Manage and optimize Microsoft 365, Intune, and Azure environments for clients.<br>• Configure and maintain network infrastructure, including Wi-Fi, firewalls (Cisco SonicWall), and switching & routing.<br>• Develop and maintain strong client relationships, delivering exceptional service and clear communication.<br>• Perform on-site visits to client locations several days per week, ensuring systems are running efficiently.<br>• Collaborate with Managed Services Provider (MSP) teams to deliver seamless IT solutions.<br>• Implement and troubleshoot Active Directory, Microsoft Windows Server, and Azure Active Directory systems.<br>• Deploy and support Citrix technologies and Microsoft Exchange environments.<br>• Monitor system performance and execute necessary upgrades or changes to improve functionality.
  • 2025-08-12T23:08:44Z
Accounts Receivable Analyst
  • Rocky Mount, NC
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Accounts Receivable Analyst to join our team in Rocky Mount, North Carolina. In this Contract-to-Permanent position, you will play a vital role in managing financial transactions, resolving account discrepancies, and ensuring accurate billing practices. This opportunity is ideal for a detail-oriented individual with a strong background in accounts receivable and a commitment to fostering positive customer relationships.<br><br>Responsibilities:<br>• Conduct weekly reviews of customer accounts to identify billing errors and ensure timely resolution of discrepancies.<br>• Process daily payment uploads to accurately apply transactions and update accounts receivable subledger balances.<br>• Communicate effectively with customers to address account differences and manage overdue balances.<br>• Collaborate with internal teams, including Billing, Pricing, Sales, and Operations, to onboard new customers and establish effective billing procedures.<br>• Maintain accurate records and documentation for all account transactions and communications.<br>• Take ownership of ad hoc projects and perform additional duties as assigned to support team objectives.
  • 2025-08-01T18:48:44Z
Financial Analyst
  • Durham, NC
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Robert Half is recruiting for a skilled Financial Analyst to join our client's team in Durham, North Carolina. In this role, you will play a critical part in managing financial processes, analyzing data, and supporting accounting activities. The ideal candidate will bring at least five years of experience in financial analysis or accounting, with a preference for expertise in the Retail or Consumer Goods </p><p><br></p><p>Responsibilities:</p><p>• Perform month-end close tasks including preparing journal entries, analyzing accruals, and reconciling accounts.</p><p>• Handle daily accounting transactions, conduct reconciliations, and provide ad hoc financial analyses as required.</p><p>• Assist in the preparation of accurate financial statements and internal reports.</p><p>• Monitor and reconcile inventory transactions across accounting software, inventory systems, and retail platforms.</p><p>• Analyze inventory movements, shrinkage, and cost variances to identify trends and areas for improvement.</p><p>• Evaluate retail sales and inventory data across multiple systems, ensuring the accuracy of purchase orders and invoices.</p><p>• Manage retail payment applications, resolving short payments or deductions in a timely manner.</p><p>• Investigate and resolve payment disputes, chargebacks, and other deductions in collaboration with retail partners and brokers.</p><p>• Collaborate with sales, operations, and external brokers to align on retail financial processes and resolve discrepancies.</p><p>• Support financial and business initiatives by creating models, reports, and analyses using Excel.</p><p><br></p><p>For immediate consideration please contact Steve Fields at 919-787-8226</p>
  • 2025-08-19T18:53:55Z
Sr. Accountant
  • Raleigh, NC
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • We are looking for an experienced and dynamic Senior Accountant to join our team in Raleigh, North Carolina. This Contract-to-Permanent role offers the opportunity to work closely with senior leadership, including the CFO and Controller, and contribute to high-level financial operations. The ideal candidate will bring expertise in payroll accounting, auditing, and construction-related finance while showcasing strong communication skills and an efficient approach.<br><br>Responsibilities:<br>• Collaborate directly with the CFO and Controller to support high-level financial decision-making.<br>• Oversee payroll accounting processes, ensuring accuracy and compliance with applicable regulations.<br>• Perform month-end close activities, including preparing journal entries and reconciling general ledger accounts.<br>• Handle account and bank reconciliations to maintain accurate financial records.<br>• Conduct audits and provide insights based on findings to improve financial practices.<br>• Utilize construction industry knowledge to manage specialized accounting tasks effectively.<br>• Foster positive client relationships through proactive communication and efficient engagement.<br>• Assist with financial reporting and analysis to support organizational goals.<br>• Leverage experience in public accounting to enhance operational processes and compliance.<br>• Stay updated on industry trends and best practices to drive continuous improvement.
  • 2025-08-19T21:44:09Z
Staff Accountant
  • Cary, NC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking for a detail-oriented Staff Accountant to join our client's team in Cary. In this role, you will be responsible for managing various accounting functions to ensure the accuracy and reliability of financial records. This position offers an opportunity to contribute to the financial operations of the company while working in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Record and reconcile daily financial transactions, including accounts payable, accounts receivable, and general ledger entries.</p><p>• Support month-end closing activities by preparing journal entries, conducting account reconciliations, and generating financial reports.</p><p>• Track and monitor expenses for construction projects to ensure cost allocation is accurate and adheres to budgetary guidelines.</p><p>• Ensure compliance with company policies and relevant federal, state, and local regulations in all financial activities.</p><p>• Prepare necessary documentation and schedules to assist with internal and external audit processes.</p><p>• Maintain and update accounting systems to ensure data accuracy for financial analysis and reporting.</p><p>• Identify and implement process improvements to enhance efficiency within accounting operations.</p><p><br></p><p>For immediate consideration please contact Steve Fields at 919-787-8226.</p>
  • 2025-08-30T17:34:05Z
Systems Engineer
  • Raleigh, NC
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>Our client is seeking a skilled IT Infrastructure Specialist for a 6-month contract role. This position requires on-site presence four days per week and offers the opportunity to work with cutting-edge technologies in a dynamic environment. The ideal candidate will have hands-on experience with virtualization, backup solutions, firewalls, and enterprise networking.</p>
  • 2025-08-18T19:33:50Z