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10 results for Customer Service Manager in Raleigh, NC

Customer Service Representative
  • Cary, NC
  • onsite
  • Contract / Temporary to Hire
  • 16.00 - 17.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
  • 2025-10-08T20:44:12Z
Customer Service Representative
  • Graham, NC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Graham, North Carolina. This long-term contract position offers an opportunity to provide exceptional support to customers in a fast-paced, high-volume environment. If you have strong communication skills and enjoy problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other channels in a timely and detail-oriented manner.<br>• Handle a high volume of inbound calls, ensuring each customer’s needs are addressed effectively.<br>• Process and manage order entries with accuracy and attention to detail.<br>• Utilize basic office equipment and software to support daily operations.<br>• Resolve customer issues and complaints by identifying solutions and following through to completion.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to improve service delivery and customer satisfaction.<br>• Uphold company standards for quality and detail-oriented communication.<br>• Follow established procedures and guidelines to ensure compliance with company policies.<br>• Provide feedback to management on recurring issues and customer trends.
  • 2025-10-10T19:34:09Z
Customer Service Representative
  • Durham, NC
  • onsite
  • Temporary
  • 21.85 - 24.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Durham, North Carolina. In this role, you will provide exceptional support to customers by efficiently managing high volumes of inbound calls and delivering accurate solutions. This is a long-term contract position ideal for professionals with call center experience who excel in communication and problem-solving.<br><br>Responsibilities:<br>• Handle high volumes of inbound customer calls with professionalism and efficiency.<br>• Provide accurate information and resolve customer inquiries in a timely manner.<br>• Maintain detailed records of customer interactions and ensure data entry is precise.<br>• Respond to customer emails and other correspondence with clarity and empathy.<br>• Schedule appointments and manage customer orders using provided systems.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Support both inbound and outbound communication efforts as needed.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Adhere to company policies and protocols while meeting service quality standards.
  • 2025-09-29T20:19:19Z
Administrative Assistant
  • Raleigh, NC
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis. This role is based in Raleigh, North Carolina, and will involve providing essential support to ensure smooth office operations. The ideal candidate will excel in managing administrative tasks, communicating effectively, and maintaining a composed and focused demeanor.<br><br>Responsibilities:<br>• Handle incoming calls with care, directing them to the appropriate person or department.<br>• Perform accurate data entry tasks to maintain organized records and documentation.<br>• Coordinate and schedule meetings while ensuring all necessary materials are prepared in advance.<br>• Support office operations by managing administrative tasks and maintaining supplies.<br>• Assist with receptionist duties, including greeting visitors and managing inquiries.<br>• Create engaging social media content to support the company's online presence.<br>• Collaborate with team members to ensure deadlines are met and projects progress smoothly.<br>• Maintain confidentiality and uphold organizational standards in all administrative duties.
  • 2025-10-08T20:54:15Z
Sr. Accountant
  • Durham, NC
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>We are seeking a detail-oriented and motivated <strong>Senior Accountant</strong> to join our growing life sciences organization in Durham, North Carolina. This role is critical in supporting the financial operations of our research and development, manufacturing, and commercial teams. The ideal candidate is highly organized, understands regulatory and compliance requirements in the life sciences sector, and is motivated to contribute to the success of a dynamic, mission-driven organization.</p><p><strong>Responsibilities:</strong></p><ul><li>Record daily financial transactions in the general ledger, including cash activities, ensuring accuracy, completeness, and compliance with GAAP and company policies.</li><li>Manage accounts payable processes, including vendor invoices, expense reports, and maintaining vendor records, with attention to procurement and compliance requirements in life sciences.</li><li>Review and reconcile credit card and corporate card transactions to ensure proper coding and regulatory compliance.</li><li>Conduct contract reviews and maintain contract tracking for research, clinical, and commercial agreements to ensure accurate billing and adherence to contractual obligations.</li><li>Support payroll processing, including setup for new states, managing unemployment filings, and ensuring compliance with state and federal regulations.</li><li>Generate and submit customer invoices, research service invoices, and grant billings with accurate supporting documentation.</li><li>Perform month-end close procedures, including bank reconciliations, expense accruals, variance analysis, and vendor confirmations.</li><li>Provide timesheet oversight and review for research, laboratory, and operational teams to ensure accurate payroll and project costing.</li><li>Assist with annual audits, quarterly reviews, and regulatory inspections by collaborating with auditors and internal stakeholders.</li><li>Prepare 1099 forms and contribute to the development and improvement of accounting policies and procedures, ensuring compliance with corporate and life sciences regulatory standards.</li></ul><p><br></p>
  • 2025-10-01T20:24:24Z
In House Counsel Construction Attorney Govt Contracts
  • Raleigh, NC
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Our client is seeking a new construction attorney with federal government contracting experience to join their inhouse legal team in Raleigh, North Carolina. In this role, you will provide expert legal guidance and ensure compliance with federal contracting, construction law, and risk management practices. This position requires a proactive individual capable of advising on complex legal matters while effectively collaborating with internal teams and external legal counsel.</p><p><br></p><p>• Review and analyze Owner and Subcontractor Agreements at different stages of projects, identifying potential risks and leveraging advanced contract review technologies.</p><p>• Negotiate contract terms with Owners and Subcontractors, ensuring alignment with company policies and risk management standards.</p><p>• Conduct research and provide guidance on administrative policies related to state and federal government contracting.</p><p>• Prepare and manage Owner Contracts and associated documents using specialized software.</p><p>• Evaluate and address non-standard contract modifications proposed by Subcontractors.</p><p>• Assist in coordinating insurance and surety requirements for company projects, including Builders’ Risk Insurance, Surety Bonds, Subcontractor Default Insurance, and Controlled Insurance Programs.</p><p>• Provide support in handling claims such as General Liability, Construction Defect, and Subcontractor Defaults.</p><p>• Collaborate effectively with external legal counsel to address legal issues and strategies.</p><p>• Contribute to various corporate legal matters, offering comprehensive legal support across departments.</p>
  • 2025-09-26T20:05:11Z
Accounting Manager
  • Durham, NC
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half has partnered with a fast growing construction focused organization in Research Triangle Park, NC to assist them in hiring an experienced Accounting Manager. The ideal candidate will possess at least 10 years of accounting experience in construction or project accounting and a bachelor's degree in accounting or finance. This role is ideal for a skilled individual with expertise in construction or project accounting, who can oversee comprehensive accounting functions, including financial reporting, compliance, and analysis. The right candidate will thrive in a detail-oriented environment, bringing a passion for accuracy and a commitment to supporting both clients and team members. This permanent position is initially onsite, but will transition to a limited hybrid work schedule. In addition to a competitive base salary and a strong benefits offering, this company also has a bonus program. </p><p><br></p><p>Various responsibilities will include: </p><p>• Oversee accounts payable processes, including vendor database maintenance and weekly check runs.</p><p>• Manage accounts receivable tasks, such as client billing, AR statements, and follow-up on past-due accounts.</p><p>• Perform monthly reconciliations for bank accounts, credit cards, and payroll.</p><p>• Prepare and post monthly journal entries, including standard and adjusting entries.</p><p>• Handle project setup, contract management, and billing terms configuration.</p><p>• Generate and analyze month-end financial reports, including sales, cash receipts projections, and dashboard updates.</p><p>• Monitor key financial metrics and performance indicators to ensure alignment with business goals.</p><p>• Coordinate with external tax advisors for tax preparation and filing, including property taxes and 1099 vendor information.</p><p>• Assist with year-end closing procedures and preparation.</p><p>• Provide system training and support for timesheet and expense report processes to staff.</p>
  • 2025-10-08T21:09:03Z
Staff Accountant
  • Cary, NC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking for a detail-oriented Staff Accountant to join our client's team in Cary. In this role, you will be responsible for managing various accounting functions to ensure the accuracy and reliability of financial records. This position offers an opportunity to contribute to the financial operations of the company while working in a dynamic and collaborative environment.</p><p><br></p><p>This role reports to the Controller who is an excellent manager and mentor!</p><p><br></p><p>Responsibilities:</p><p>• Record and reconcile daily financial transactions, including accounts payable, accounts receivable, and general ledger entries.</p><p>• Support month-end closing activities by preparing journal entries, conducting account reconciliations, and generating financial reports.</p><p>• Track and monitor expenses for construction projects to ensure cost allocation is accurate and adheres to budgetary guidelines.</p><p>• Ensure compliance with company policies and relevant federal, state, and local regulations in all financial activities.</p><p>• Prepare necessary documentation and schedules to assist with internal and external audit processes.</p><p>• Maintain and update accounting systems to ensure data accuracy for financial analysis and reporting.</p><p>• Identify and implement process improvements to enhance efficiency within accounting operations.</p><p><br></p><p>For immediate consideration please apply or contact Steve Fields at 919-787-8226.</p>
  • 2025-10-01T16:14:31Z
Attorney - Estate Planning & Administration
  • Raleigh, NC
  • onsite
  • Permanent
  • 140000.00 - 150000.00 USD / Yearly
  • <p>✨ <strong>Attorney Opportunity – Build Your Career in Estate Planning & Probate Law!</strong> ⚖️&#127795;</p><p><br></p><p>Are you passionate about helping clients navigate the important area of <strong>estate planning</strong>? A growing boutique law firm in Raleigh, NC is looking for an experienced <strong>Estate Planning Attorney</strong> to join their talented team. This is a fantastic opportunity for lawyers seeking mentorship, growth, and collaboration in a <strong>structured, client-focused environment</strong>.</p><p><br></p><p>&#128202; <strong>What Makes This Attorney Role Special:</strong></p><p>✅ Work on meaningful cases involving <strong>estate planning, charitable giving, business succession, and tax planning</strong>. </p><p>✅ Provide valuable support to clients and fiduciaries on <strong>trust, probate, and estate administration matters</strong>. </p><p>✅ Be part of a team focused on <strong>collaboration and continual growth</strong>, where everyone's contributions matter.</p><p>✅ Contribute to business development efforts while honing your expertise in <strong>estate law</strong>.</p><p><br></p><p>✨ <strong>Perks You’ll Love:</strong></p><ul><li>Competitive <strong>salary plus bonus opportunities</strong> based on production and client origination &#128178;</li><li>Comprehensive benefits: <strong>health, dental, life, and disability insurance</strong></li><li><strong>401(k)</strong> plan with profit sharing to boost your financial future &#128640;</li><li><strong>CLE reimbursement</strong>, bar dues coverage, and opportunities for career development</li><li>Paid time off, holidays, and a <strong>supportive work environment</strong> focused on personal and professional growth</li></ul><p><br></p>
  • 2025-09-10T15:19:07Z
Data Entry Administrator
  • Raleigh, NC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Data Entry Administrator to join our team in Raleigh, North Carolina. This contract position is ideal for individuals with exceptional organizational skills and the ability to accurately manage large volumes of data. If you thrive in fast-paced environments and excel at maintaining precision, this role offers an opportunity to contribute to a dynamic and successful organization.<br><br>Responsibilities:<br>• Input high volumes of data into Microsoft Excel and internal systems with precision and efficiency.<br>• Review and process customer and account documents, ensuring completeness and accuracy.<br>• Compile, organize, and prioritize data for entry into computer systems.<br>• Maintain strict confidentiality while handling sensitive materials and information.<br>• Support various administrative tasks, including data entry and documentation management.<br>• Assist with special projects as assigned to meet organizational goals.<br>• Follow established policies and procedures to ensure smooth operations and identify areas for improvement.<br>• Ensure compliance with data program techniques and procedures to maintain data integrity.
  • 2025-10-09T19:34:13Z