11 Results for Customer Service Manager Jobs in Raleigh, NC

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Credit Processor

Raleigh, NC
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Credit Processor to join an organization in Raleigh, North Carolina. This contract opportunity with permanent potential is ideal for someone with experience supporting credit and collections activities while maintaining accurate customer records and handling sensitive financial information with care. The person in this role will contribute to efficient account administration, returned check processing, and communication with internal teams to help keep credit operations running smoothly. Responsibilities:• Manage customer account setup requests and perform ongoing account updates with a strong focus on accuracy and timeliness.• Process returned checks promptly, ensuring all related records are updated and documented correctly.• Monitor returned check activity and identify appropriate next steps to support collection efforts.• Maintain organized credit files and safeguard confidential customer and financial information.• Review account issues or unusual credit situations and escalate them to the Credit Management Team when needed.• Partner with store leadership and divisional contacts to support credit-related questions and maintain effective working relationships.• Verify customer account data regularly to help ensure records remain complete, current, and reliable.• Assist with additional credit and administrative tasks as assigned to support daily operations.
2026-10-01T18:04:33Z

Marketing Automation Manager

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
The Marketing Automation Manager is responsible for developing, managing, and optimizing marketing automation programs that support lead generation, customer engagement, and revenue growth. This role partners closely with marketing, sales, and other cross-functional teams to build effective campaigns, improve marketing processes, and leverage data to drive performance.Key Responsibilities<ul><li>Develop and manage automated marketing campaigns, workflows, and lead-nurturing programs.</li><li>Build and maintain email campaigns, customer journeys, segmentation, and personalization strategies.</li><li>Manage marketing automation platforms and ensure data, integrations, and workflows function effectively.</li><li>Partner with Marketing and Sales teams to support lead generation, lead scoring, qualification, and lifecycle management.</li><li>Monitor campaign performance and provide reporting and insights on key metrics such as engagement, conversion, pipeline, and ROI.</li><li>Conduct testing and optimization of emails, workflows, landing pages, forms, and other campaign elements.</li><li>Maintain data quality, audience segmentation, and marketing database processes.</li><li>Collaborate with content, creative, digital, and analytics teams to execute integrated campaigns.</li><li>Identify opportunities to improve marketing processes through automation, personalization, and technology.</li><li>Stay current on marketing automation trends, best practices, and emerging technologies.</li></ul>
2026-10-19T20:58:45Z

Accounting Manager/Supervisor

Durham, NC
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
Robert Half is seeking an experienced Accounting Manager to oversee day-to-day accounting operations and help ensure the accuracy, integrity, and timeliness of financial reporting for our client. This role will support finance leadership and cross-functional teams by managing core accounting processes, maintaining strong internal controls, and delivering financial information that supports business decision-making. Reporting to senior finance leadership, the Accounting Manager will be responsible for key financial operations, supervising accounting support staff, and assisting with the monthly close, reporting, tax compliance, and audit activities. This position requires strong technical accounting knowledge, analytical ability, attention to detail, and a collaborative approach. Key Responsibilities<ul><li>Manage the general ledger and month-end close process, including journal entries, accruals, and adjustments</li><li>Oversee accounting related to inventory, cost of goods sold, and product cost data</li><li>Supervise accounts payable activities to ensure accurate and timely processing</li><li>Reconcile accounts receivable balances</li><li>Manage and reconcile prepaid expenses</li><li>Review and correct general ledger coding as needed</li><li>Administer company credit card activity and monitor spending</li><li>Maintain daily cash forecasting and assist with monthly cash reconciliations</li><li>Prepare monthly, quarterly, and annual financial reports</li><li>Support compliance with indirect and corporate tax filing requirements</li><li>Assist with annual audits and provide supporting documentation</li><li>Supervise and review the work of accounting support staff</li><li>Contribute to budgeting, forecasting, and variance analysis</li><li>Perform product margin analysis and support pricing discussions</li><li>Identify and implement process improvements and strengthen internal controls</li><li>Partner with cross-functional teams, including operations, supply chain, and commercial functions, to ensure financial data accuracy</li><li>Provide ad hoc financial reporting and analysis to leadership</li><li>Perform other related duties as needed</li></ul> For immediate consideration please apply or contact directly Steve Fields at 919-787-8226.
2026-10-23T13:28:45Z

Senior Tax Accountant

Raleigh, NC
remote
Permanent / Full Time
- USD / Yearly
We are looking for a Senior Tax Accountant to join a fully remote advisory team serving real estate investors, syndicates, and fund managers. In this role, you will help clients navigate complex tax matters with practical guidance, timely follow-through, and clear communication they can apply with confidence. This position is ideal for a self-directed individual who values accountability, works effectively in an independent environment, and brings strong expertise in real estate taxation. Responsibilities:• Develop customized tax strategies for clients and refine those plans as circumstances, goals, or regulations change.• Analyze intricate tax questions by interpreting applicable tax law and authoritative guidance, then translate findings into sound recommendations.• Partner with tax preparation teams to align advisory plans with return preparation and support client communications throughout filing season.• Maintain strict compliance with industry standards, ethical requirements, and confidentiality expectations in all client engagements.• Serve as a knowledgeable resource on real estate tax matters, including transactions, entity structures, and related accounting considerations.• Monitor legislative and regulatory developments to keep client guidance current and technically accurate.• Contribute to internal initiatives that improve client service, operational effectiveness, proposal development, and team training efforts.• Keep project records, client notes, and workflow details accurate and current within established management processes.• Identify opportunities to introduce additional firm services that support client needs, such as bookkeeping or ongoing tax advisory support.
2026-09-30T22:13:44Z

Accounting Manager/Supervisor

Durham, NC
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
Robert Half is looking for an experienced Accounting Manager for our client with a focus on inventory, fixed assets, and lease-related assets. This position is central to maintaining accurate financial reporting across complex balance sheet areas while supporting a disciplined close process, strong internal controls, and audit preparedness. The role also works closely with operations, supply chain, financial planning, and external auditors to improve accuracy, efficiency, and scalability across accounting workflows. The company offers a Hybrid working environment, strong benefits and compensation and promotion opportunites. Responsibilities:• Lead accounting oversight for inventory from initial recording through valuation adjustments, reserve analysis, and period-end reporting.• Direct reconciliation activities for inventory, fixed assets, and lease balances, ensuring discrepancies are investigated and resolved promptly.• Manage accounting treatment for asset additions, depreciation, disposals, impairments, transfers, and construction-related capital spending.• Review journal entries and supporting schedules related to shrinkage, obsolescence, write-offs, and other non-routine balance sheet activity.• Partner with Supply Chain, Operations, and FP& A to strengthen cutoff accuracy, track asset movements, and support capital planning.• Oversee lease accounting by reviewing amortization schedules, liability activity, modifications, and other changes requiring technical assessment.• Coordinate monthly close deliverables for assigned areas, maintaining complete documentation and consistent review procedures.• Establish and monitor internal controls that support compliance, audit readiness, and reliable financial reporting.• Supervise offshore accounting resources by assigning work, reviewing output, and coaching team members to improve consistency and quality.• Identify opportunities to streamline manual accounting processes through automation, technology, and continuous improvement practices. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226
2026-09-26T21:53:45Z

Sr. Director, Legal

Raleigh, NC
onsite
Permanent / Full Time
250000.00 - 350000.00 USD / Yearly
We are looking for an experienced senior legal leader to oversee a broad range of commercial and corporate legal matters for a global organization in Raleigh, North Carolina. This role will serve as a strategic advisor to key business stakeholders, guiding contract strategy, managing legal risk, and supporting sound business decisions. The ideal candidate brings deep knowledge of commercial agreements, strong negotiation capabilities, and a practical approach to advising cross-functional teams in a fast-paced environment. Responsibilities:• Lead the review, drafting, and negotiation of a wide variety of commercial agreements to support business objectives while protecting the company’s interests.• Provide practical legal counsel on corporate matters, helping internal partners evaluate risk and maintain alignment with applicable laws and company standards.• Develop contract structures, fallback positions, and negotiation strategies that enable efficient deal execution across multiple business functions.• Advise leadership and operational teams on legal implications related to vendor, customer, licensing, and other business arrangements.• Establish and refine contract review processes, playbooks, and templates to improve consistency, speed, and quality in legal support.• Partner with internal stakeholders to resolve complex contractual issues, balance legal exposure with commercial priorities, and drive informed decision-making.• Monitor changes in relevant legal and regulatory requirements and translate them into actionable guidance for the business.• Support legal operations and process updates, including business-related workflow or system changes, when needed, to strengthen contracting and governance practices.<ul><li>Manage and provide leadership to a global team of commercial attorneys across multiple international jurisdictions.</li></ul>
2026-10-06T13:58:44Z

Bookkeeper

Smithfield, NC
remote
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for an experienced Bookkeeper to join a team in North Carolina on a contract basis with the potential for a permanent position. This position is ideal for someone who can manage day-to-day accounting activities across multiple client accounts while maintaining accuracy, organization, and strong financial controls. The role requires hands-on expertise with QuickBooks Online, QuickBooks Desktop, and advanced Excel skills to support reporting, reconciliations, and overall bookkeeping operations. Responsibilities: • Oversee complete bookkeeping functions for multiple client accounts, ensuring financial records are current, accurate, and properly maintained. • Process accounts payable and accounts receivable activities, including invoice handling, payment tracking, and account follow-up. • Reconcile bank and credit card statements on a regular basis to identify discrepancies and maintain clean financial data. • Prepare financial reports and supporting spreadsheets using Excel to assist with account analysis and decision-making. • Manage bookkeeping workflows in both QuickBooks Online and QuickBooks Desktop based on client needs and reporting requirements. • Maintain organized documentation for transactions, vendor records, customer accounts, and supporting financial materials. • Communicate with clients to address bookkeeping questions, gather needed information, and provide updates on account status. • Support additional accounting-related tasks as needed to ensure smooth and efficient financial operations.
2026-10-20T15:53:46Z

Staff Accountant

Raleigh, NC
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Staff Accountant to join a client team in Raleigh, North Carolina on a Long-term Contract basis. This opportunity is well suited for someone who wants to build a strong foundation in accounting and audit-related work within a services environment. Candidates with an accounting-focused education, strong written communication, and solid Microsoft Office skills will thrive in this role. The position offers hands-on exposure to financial analysis, documentation review, and core accounting processes while supporting client engagements. Responsibilities: • Review financial records and supporting documentation to assist with audit-focused accounting assignments. • Prepare journal entries, reconcile general ledger activity, and help maintain accurate accounting records. • Support work related to corporate tax, sales tax, and tax return documentation as needed across client engagements. • Organize electronic files, spreadsheets, and written reports to ensure workpapers are complete and easy to reference. • Analyze accounting data for accuracy, identify discrepancies, and follow through on necessary corrections. • Collaborate with team members on client deliverables while meeting deadlines and maintaining high quality standards. • Contribute to hospital cost reporting assignments when applicable based on project needs and experience level. • Communicate findings and status updates clearly in written documents and internal discussions.
2026-10-20T12:13:45Z

Staff Accountant

Durham, NC
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Staff Accountant to support core accounting operations for a construction-focused organization in Durham, North Carolina. This position plays an important role in keeping financial records accurate, ensuring timely processing across payables, receivables, and payroll, and contributing to a smooth monthly and annual close. The ideal candidate brings hands-on accounting experience, strong attention to detail, and the ability to manage multiple deadlines in a fast-paced environment. Responsibilities: • Record and post journal entries to maintain accurate financial activity within the general ledger. • Reconcile bank statements and balance sheet accounts, investigating discrepancies and resolving issues promptly. • Track fixed assets and keep supporting schedules current and organized. • Contribute to month-end and year-end closing activities by preparing documentation and assisting with account analysis. • Review and authorize non-job-coded invoices while helping ensure accounts payable transactions are processed correctly. • Examine weekly disbursement batches for accuracy and submit payment files to the bank for release on schedule. • Monitor outstanding customer balances and follow up with internal project teams and clients to address overdue accounts. • Administer weekly payroll, including validating employee time entries and entering new employee information into the payroll system.
2026-09-24T15:23:47Z

Accounting Specialist

Fayetteville, NC
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an Accounting Specialist to support day-to-day financial operations for a non-profit organization in Fayetteville, North Carolina. This contract opportunity has the potential to become a long-term role and is ideal for someone who enjoys hands-on transactional accounting work and can contribute across payable, receivable, billing, and reconciliation activities. The role is well suited to someone with strong attention to detail who is comfortable working onsite and collaborating with staff to keep accounting processes accurate and timely. Responsibilities: • Process vendor invoices, payment requests, and disbursements while maintaining accurate accounts payable records. • Prepare and post customer invoices, monitor incoming payments, and support accounts receivable follow-up activities. • Perform routine account reconciliations and research discrepancies to ensure financial data is complete and accurate. • Assist with daily general accounting tasks, including data entry, record maintenance, and transaction review. • Support billing operations by verifying charges, updating account information, and resolving routine billing issues. • Maintain organized financial documentation and ensure accounting records align with internal standards and reporting needs. • Collaborate with onsite team members to address transactional accounting questions and help keep workflows moving efficiently. • Contribute to assigned accounting projects and provide support with systems such as Oracle or JD Edwards when applicable.
2026-09-25T15:04:05Z

Office Assistant

Morrisville, NC
onsite
Temporary / Contract
18.75 - 19.75 USD / Hourly
We are looking for a dependable Office Assistant to support daily administrative and front-desk operations in North Carolina. This short-term Contract position is ideal for someone who enjoys keeping an office organized, assisting visitors and callers, and handling routine clerical tasks with accuracy. The role requires strong attention to detail, clear communication, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Welcome visitors courteously and serve as the first point of contact for the office.• Manage incoming phone calls, direct inquiries to the appropriate team members, and relay messages accurately.• Prepare, scan, file, and organize documents to maintain accessible and up-to-date records.• Provide day-to-day administrative support through data entry, document handling, and general office coordination.• Assist with clerical activities such as copying, sorting paperwork, and maintaining office supplies.• Keep shared office areas orderly and help ensure smooth front-desk operations throughout the day.
2026-10-09T12:18:46Z

11 results for Customer Service Manager in Raleigh, NC