<p><strong>Customer Service Representative - Contract </strong></p><p><strong>Location: </strong>Remote (Central Time Zone) </p><p><strong>Duration: </strong>78 Weeks </p><p><strong>Pay: </strong>Available on W2 </p><p>We are seeking an experienced, detail-oriented Customer Service Representative to provide high-level support to internal teams and healthcare professionals. This role requires strong communication skills, a proactive mindset, and the ability to work independently in a remote environment. Candidates must be comfortable managing inquiries, resolving issues, and ensuring seamless service across multiple departments.</p><p><br></p><p>The Customer Service Representative will serve as a primary point of contact for sales teams, healthcare professionals, and internal departments. This role involves managing customer inquiries, resolving issues, documenting interactions, and ensuring timely communication to support business operations. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional customer service skills, and can effectively collaborate across teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide responsive, professional customer support in an independent, remote work environment.</li><li>Serve as the customer-facing voice, delivering solutions to inquiries and issues with accuracy and clarity.</li><li>Provide proactive updates on order status to support timely processing and billing.</li><li>Assess incoming requests and determine when escalations are required based on urgency or complexity.</li><li>Manage and document customer complaints in the CRM system.</li><li>Coordinate with internal departments—including Sales, Customer Service, Distribution, and Accounts Receivable—to ensure exceptional service and adherence to quality standards.</li><li>Deliver phone support for inquiries from sales teams and healthcare professionals.</li><li>Respond promptly, courteously, and professionally to support positive business relationships.</li><li>Process all tasks according to established procedures, policies, and standard operating guidelines.</li><li>Share constructive feedback and suggestions for improving internal processes and customer support practices.</li><li>Maintain a positive, cooperative, and solutions-focused attitude.</li><li>Support the Sales Department by researching and responding to questions received via phone, email, or fax.</li><li>Compile and analyze customer data to prepare product or service-related reports.</li><li>Potentially serve as a specialized representative for CSR or POC functions.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
<p>We are looking for a dedicated Administrative Assistant to join our team in Wake Forest, North Carolina. In this part-time contract-to-permanent role, you will play a pivotal part in ensuring smooth day-to-day operations by providing administrative support and facilitating communication within the team. The ideal candidate will be bilingual and possess strong organizational skills to manage assignments and assist with billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and communicate assignments effectively with team members.</p><p>• Support invoicing and billing processes with accuracy and attention to detail.</p><p>• Handle incoming calls and maintain high communication standards.</p><p>• Perform data entry tasks to ensure records are up-to-date and accurate.</p><p>• Assist with receptionist duties, including greeting visitors and managing inquiries.</p><p>• Organize and maintain office files and documents to ensure easy accessibility.</p><p>• Collaborate with team members to streamline administrative processes.</p><p>• Provide general administrative support to enhance overall office efficiency.</p>
We are looking for a skilled Business Analyst to join our team in Raleigh, North Carolina, on a long-term contract basis. In this role, you will support client engagement initiatives by leveraging data management platforms and analyzing CRM data to drive actionable insights. You will collaborate with marketing and business development teams to ensure the smooth execution of campaigns and adherence to brand guidelines.<br><br>Responsibilities:<br>• Provide technical support for CRM systems and Martech platforms to maintain data integrity and assist with marketing and business development activities.<br>• Manage and prioritize service queue requests from internal stakeholders, resolving system-related issues efficiently.<br>• Analyze CRM data to produce detailed reports and dashboards, identifying trends and opportunities for improvement.<br>• Oversee the marketing process for briefings, newsletters, and events, ensuring campaigns align with brand standards and are executed effectively.<br>• Develop mailing lists, approve automation workflows, test and send mailings, and report on campaign metrics including engagement rates and bounce-back analysis.<br>• Support regional adoption and optimization of CRM systems, ensuring users are equipped with the tools and knowledge to maximize their effectiveness.<br>• Maintain data quality by standardizing, verifying, and cleansing CRM records, as well as monitoring changes to ensure consistency and accuracy.<br>• Enhance CRM data by integrating information from multiple sources while adhering to global data protection policies.<br>• Uphold controlled vocabularies and taxonomies to ensure standardization across systems and maintain firm-wide data consistency.
<p>Robert Half has partnered with a fast growing manufacturing company in the Knightdale, North Carolina area to assist them in hiring an experienced Controller. The ideal candidate will possess a minimum of three years' experience and a Controller and be a CPA. Manufacturing experience is a plus. This is an onsite position, so candidates must reside in the Raleigh, North Carolina area. As the Controller, you will be planning and directing all accounting operational functions, cost accounting and inventory management, handling the accumulation and consolidation of financial data for internal and external financial statements, evaluating accounting and internal control systems, and leading departmental staff. Working with this company, you will receive competitive and comprehensive compensation and benefits package, as well as strong career growth. We are seeking an individual for this role who is able to motivate others by maintaining a positive professional attitude; exhibit integrity, reliability and leadership; and is capable of providing exceptional client services by managing self and others by responding with a sense of urgency, practicality and accountability. Additionally, you will handle key decisions and challenge, negotiate and influence the team. Being part of the leadership team, you will advance the production of innovative ideas that are sound and progressive, challenge the status quo, and encourage creativity in your team. The Controller will be a 100% onsite permanent employment opportunity.</p><p><br></p><p>Your responsibilities</p><p><br></p><p>- Oversight of Cost Accounting and inventory</p><p><br></p><p>- Research, prepare and execute Finance Department initiatives such as software and systems implementation and other departmental or firm-wide improvements, as required</p><p><br></p><p>- Present executive committee and partners with monthly financial reports</p><p><br></p><p>- Produce cash-flow reports, calculating cash needs at weekly and monthly intervals, and manage daily cash</p><p><br></p><p>- Manage the production of the annual budget and forecasts and monitor on a monthly basis</p><p><br></p><p>- Analyze, apply and improve policies, procedures, controls and most methodologies</p><p><br></p><p>- Work closely with executive team and partners to ensure that firm-wide operation is efficient and effective</p><p><br></p><p>- Lead the operations of the finance department which includes accounts payable, billings & collections, and payroll</p><p><br></p><p>- Responsible for month-end and year-end close of income statement and balance sheet, account reconciliations & G/L analysis</p><p><br></p><p>- Inspect deliverables of self and team to ensure that they meet client expectations</p>
<p>Robert Half has partnered with a growing and established company in Raleigh to assist them in finding an experienced Payroll Specialist. The ideal candidate will possess 3+ years of high volume multi state payroll experience. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina and is 100% onsite. This company offer full benefits, so please apply today!</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process payroll accurately and on schedule, adhering to labor laws and accounting standards.</p><p>• Collaborate with IT, HR, and other departments to maintain secure and efficient payroll systems.</p><p>• Prepare quarterly and year-end payroll reports, ensuring accuracy and compliance.</p><p>• Provide assistance to employees regarding wage deductions, benefits, and other payroll-related inquiries.</p><p>• Review and validate payroll entries such as salary adjustments, benefit deductions, and termination dates.</p><p>• Ensure compliance with payroll tax laws and regulations, including federal and state income taxes and social security.</p><p>• Support financial audits by providing necessary payroll documentation and reports.</p><p>• Implement and improve payroll processes to streamline data collection and entry.</p><p>• Address payroll-related issues promptly to maintain employee satisfaction.</p>
<p>Robert Half has partnered with a growing and stable public sector organization to assist them in hiring an experienced Audit Manager. This is a new position due to growth. The ideal candidate will have current or prior public accounting experience preferably working with governmental entities. CPA is a plus. In this leadership role, you will oversee financial audits for various entities within state government, including higher education institutions. Prior supervisory experience is required. This position offers an exciting opportunity to manage audit processes, mentor staff, and contribute to organizational excellence. In addition to a competitive salary, this organization offers growth potential, a hybrid work schedule and excellent benefits that include a pension program. </p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, organization, and execution of comprehensive audit processes under the guidance of senior management.</p><p>• Supervise and motivate a diverse team, ensuring alignment with organizational goals.</p><p>• Provide coaching and mentorship to team members to support their growth and career development.</p><p>• Conduct thorough reviews of audit workpapers prepared by staff to ensure accuracy and compliance.</p><p>• Prepare and review detailed audit reports and findings, ensuring clarity and actionable insights.</p><p>• Foster strong relationships with client management and act as a trusted advisor during audits.</p><p>• Apply advanced knowledge of auditing principles to enhance processes and ensure effective compliance.</p><p>• Manage multiple priorities and deadlines, ensuring timely completion of audit projects.</p><p>• Collaborate with stakeholders to address audit findings and implement improvements.</p>
<p>Join our dynamic Finance & Accounting - Contract Talent (CFA) FTEP Practice Group as a Senior Accountant, where you will support diverse clients with top-tier accounting expertise and contribute to our mission of delivering exceptional talent solutions. This is a full-time engagement professional opportunity based in Raleigh, NC.</p><p><br></p><p><strong>Project Examples:</strong></p><ul><li>Manage daily and/or complex accounting processes, including month-end and year-end close, reconciliations, and financial analysis.</li><li>Prepare and review financial statements ensuring accuracy and compliance with GAAP and client requirements.</li><li>Lead or support audits, both internal and external, including documentation and communication with auditors.</li><li>Oversee AP/AR, payroll, and other transactional accounting activities for client assignments.</li><li>Advise clients on process improvements, best practices, and internal controls.</li><li>Collaborate with cross-functional teams and client stakeholders to deliver outstanding results on project-based work.</li><li>Provide mentorship and technical guidance to junior staff and colleagues within our FTEP practice.</li><li>Maintain up-to-date knowledge of relevant accounting standards and regulations.</li><li>Represent our company and uphold a high standard of professionalism on every client engagement.</li></ul><p><strong>Why Join Our Team?</strong></p><ul><li>Work with leading organizations across various industries in Raleigh and the surrounding Triangle area</li><li>Enjoy the stability and benefits of a full-time role with variety and growth opportunities as you move from project to project </li><li>Access continuing education, certifications, and a supportive network of accounting professionals</li><li>Make a tangible impact for our clients and the local community!</li></ul><p><strong>Ready to take the next step in your accounting career?</strong></p><p>Apply today to join our CFA FTEP Practice Group in Raleigh, NC and help shape the future of talent solutions!</p>
<p>Our client is seeking a new construction attorney with federal government contracting experience to join their inhouse legal team in Raleigh, North Carolina. In this role, you will provide expert legal guidance and ensure compliance with federal contracting, construction law, and risk management practices. This position requires a proactive individual capable of advising on complex legal matters while effectively collaborating with internal teams and external legal counsel.</p><p><br></p><p>• Review and analyze Owner and Subcontractor Agreements at different stages of projects, identifying potential risks and leveraging advanced contract review technologies.</p><p>• Negotiate contract terms with Owners and Subcontractors, ensuring alignment with company policies and risk management standards.</p><p>• Conduct research and provide guidance on administrative policies related to state and federal government contracting.</p><p>• Prepare and manage Owner Contracts and associated documents using specialized software.</p><p>• Evaluate and address non-standard contract modifications proposed by Subcontractors.</p><p>• Assist in coordinating insurance and surety requirements for company projects, including Builders’ Risk Insurance, Surety Bonds, Subcontractor Default Insurance, and Controlled Insurance Programs.</p><p>• Provide support in handling claims such as General Liability, Construction Defect, and Subcontractor Defaults.</p><p>• Collaborate effectively with external legal counsel to address legal issues and strategies.</p><p>• Contribute to various corporate legal matters, offering comprehensive legal support across departments.</p>
We are looking for an Accounts Payable Clerk to join our team in Cary, North Carolina. This is a Contract to permanent position that offers an excellent opportunity to develop your skills in accounts payable and gain valuable experience in a detail-focused environment. The ideal candidate will bring strong attention to detail, organizational skills, and the ability to work independently.<br><br>Responsibilities:<br>• Process daily remote deposits and accurately post payments into the accounts receivable system.<br>• Monitor payment discrepancies, investigate variances, and ensure timely reconciliation.<br>• Collaborate with the Credit Manager and Plant Administrators to resolve payment issues with customers.<br>• Support Accounts Payable Analysts by assisting with invoice processing and bill coding.<br>• Perform check runs, ensuring proper documentation and adherence to company procedures.<br>• Maintain accuracy in invoice processing and coding to ensure financial records are up-to-date.<br>• Utilize Google Suite, including Gmail, to communicate effectively and manage tasks efficiently.<br>• Demonstrate a detail-focused and positive attitude while working independently on assigned duties.<br>• Organize and prioritize tasks to meet deadlines and maintain workflow efficiency.
<p>Robert Half is seeking a dedicated and experienced Senior Tax Accountant/Analyst for a high-demand direct hire role with our esteemed client. The position carries an impressive compensation package in the range of $100-120K, an annual bonus along with a very flexible hybrid work schedule. In your role as Senior Tax Analyst/Accountant you will primarily deal with Federal and State Tax Compliance, which entails preparing federal and state income tax return workpapers, assisting with requests for income tax credit calculations, and filing and tracking state income tax estimated and extension payments. Your responsibilities will also cover transfer pricing, financial reporting, preparing income tax provisions, reviewing fixed asset additions, and manage monthly tax entries and quarterly tax account reconciliations. You will assist the Corporate Tax Manager with tax audits, respond to IRS and state audit defenses and notices, and provide support for data requests from our external auditors. This global company is looking for a candidate with a four-year degree in Accounting, Finance, or Business Administration, with at least 4 years of relevant tax experience ideally in a corporate global setting. Advanced Excel skills, strong analytical abilities, and excellent organizational skills are a must, Candidates with a graduate degree in Tax, Finance, or Accounting, and a CPA designation are favored. If you're a detail-oriented individual who can multitask and meet deadlines, while bringing your tax expertise to our team, please don't hesitate to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare federal and state income tax return workpapers</p><p>• Calculate income tax credits.</p><p>• Manage and track state income tax estimated and extension payments</p><p>• Prepare annual reconciliations of intercompany transactions</p><p>• Prepare income tax provisions</p><p>• Review and maintain records for fixed assets</p><p>• Prepare monthly tax journal entries and perform quarterly reconciliations of tax accounts.</p><p>• Assist with tax audits by handling data requests and federal and state audit inquiries.</p>
<p>We are looking for a skilled and personable Outside Sales Representative to join our team in Raleigh, North Carolina. This contract-to-permanent position offers an excellent opportunity for detail-oriented growth. The ideal candidate will excel in communication and have the patience to build strong relationships while thoroughly reviewing agreements.</p><p><br></p><p>Responsibilities:</p><p>• Cultivate and maintain relationships with clients to ensure satisfaction and long-term partnerships.</p><p>• Conduct detailed reviews of agreements with customers to ensure clarity and mutual understanding.</p><p>• Utilize Wellsky and ClearCare systems to manage sales processes effectively and efficiently.</p><p>• Proactively identify and pursue new sales opportunities to drive business growth.</p><p>• Collaborate with team members to develop innovative strategies for maximizing sales.</p><p>• Provide exceptional support and guidance to clients, addressing inquiries and resolving issues promptly.</p><p>• Monitor sales performance and report results to inform future strategies.</p><p>• Stay updated on industry trends and market conditions to maintain a competitive edge.</p><p>• Represent the company in a detail-oriented manner during client meetings and industry events.</p>
<p><strong>Senior Staff Accountant – Property Accounting</strong></p><p><strong>Objectives:</strong></p><p>Lead the property accounting team, focusing on commercial lease and association properties. Ensure the timely and accurate delivery of financial reports, meeting all accounting deadlines for clients. Provide consistent training to team accountants using both written and video SOPs. Serve as a liaison among upper management, property managers, and the accounting team for process updates and client interactions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee accounting duties for assigned properties and review monthly financial reporting packages, guaranteeing on-time distribution.</li><li>Prepare and distribute monthly Accounts Receivable Aging reports to management, highlighting unresolved collection issues.</li><li>Develop and maintain accounting controls and SOPs for all properties and tasks, in both written and video formats.</li><li>Deliver daily support to the property accounting team; attend meetings for properties in transition alongside assigned accountants.</li><li>Set up new commercial properties and property management fees in Yardi, review new lease abstracts, and manage portfolios and property lists.</li><li>Assign special projects; schedule and lead monthly team meetings (Pod meetings).</li></ul><p><strong>Staff Accountant Oversight (selected duties):</strong></p><ul><li>Post dues and rent receipts; validate against expected revenue, report problem/delinquent accounts, and assist with timely deposits.</li><li>Enter approved invoices into Yardi; maintain current rent rolls, budget data, and lease information.</li><li>Reconcile bank accounts monthly; monitor revenue, issue delinquency notices, and collaborate with property managers on collections.</li><li>Facilitate payments to vendors and prepare client financial reports for Controller review.</li><li>Perform quarterly reviews of actual vs. projected income/expenses; identify significant budget variances and discuss financial health with property teams.</li><li>Support year-end tax reporting, audits, and collaborate on annual budget planning and updates.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Experience in property management accounting, ideally with Yardi software.</li><li>Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent work experience).</li><li>Strong attention to detail, organization, and problem-solving skills.</li><li>Effective communication and time management abilities.</li><li>Commitment to confidentiality and high ethical standards in financial management.</li><li><br></li></ul>
